MIS Case Study

The business of financial services

Sources: MintGlobal & wikipedia

66b$ turnover

160 000 employees

Leading global financial firm Main Sectors:

Asset ManagementCommercial Banking

Investment Bank Private Banking

Securities Services Treasury Services

2 figures :

The business of financial services

Value Chain

CustomersCustomers

The demands on the firm's

technology are intense

The business of financial services

$71b

Big Competitors

$22b

Sources: MintGlobal

$16 b$24 b

The business of financial services

Competitive forces

Need of real time information

High potential employees (traders); risk management; sales services etc....

Focus on:

The business of financial services

Strategic Groups

Show Operational difficulties to IS deployment or project

Strategic Groups

Before After

- It was difficult to back up data With OneBench, applications are extended, reused and shared=>it’s a gain of time and future work will benefit from that investment and make companies more efficient

- Difficult to reuse applications to solve similar problems An application can be updated globally over a weekend, so if problems occur, the situation can be corrected immediatelyUsing an opensource program is a gain of money

- Building financial applications involved a combinasion of Excel and C++ (10years old) and took too long to build

Show Operational difficulties to IS deployment or project

Strategic Groups

•Goals of the project:

- to develop an alternative to spreadsheets as a platform for modeling applications - to be able to recover if an update goes wrong. - scalability - reusability - To gain time, money, efficency, stability - Accelerate the Java developments on the client post with the aim of standardizing them and making easier the deployment.- Rapid deployment and decentralized development are essential to meet many diverse business needs in a fast-changing market.

Succes of IS initiatives

• Gains & Critics

- plug-in nature of the platform.- A lot of emplooyess are already familiar with Eclipse=> more efficient, and productive

- Gain of money - Onebench enables project teams - development times are reduced from weeks to hours - Graphical performance- Single Sign on system – Security - Interoperability- RCP is Open source : gain of money

Potential problems

• Potential evolution in the business

Financial Crisis (subprime) Lost of customersSecuritization=> Less money devoted to R&D and technology Department. Social engeneering

Competitiveness improvement (thanks to Eclipse )

Potential problems

•Specific features such as integration with

the investment bank's authentification

platform => single sign-on system

•Eclipse sets grounds for a friendly

environment for developing applications

•exemples : EIS, Snapper, Qtrade

•scaleability of the IS initiative

Conclusions

• Thanks to Eclipse RCP JPMorgan has got a plug-in friendy environment which allows lower costs and promote efficiency.

• With One Bench in place, they expect their developers to develop the banking world's next killer-applications