Journey 2001 Performance Reporting Under Title 1-B of the Workforce Investment Act Candice Graham-Young USDOL ETA Office of Workforce Security Performance

Journey 2001Journey 2001

Performance Reporting Under Performance Reporting Under Title 1-B of the Workforce Title 1-B of the Workforce

Investment ActInvestment Act

Candice Graham-YoungCandice Graham-YoungUSDOL ETA Office of Workforce SecurityUSDOL ETA Office of Workforce SecurityPerformance Accountability TeamPerformance Accountability Team

Richard WestRichard WestConsultantConsultant

Social Policy Research AssociatesSocial Policy Research Associates



Financial Status Report (FSR)Financial Status Report (FSR)

• Includes information about expenditures and program income reported on an accrual basis cumulative by fiscal year of appropriation

• States submit reports on a web site 45 days after the quarter using software provided by DOL

• A final financial report is required 90 days after the expiration of a funding period or the termination of grant support Cumulative report


WIA Standardized Record Data (WIASRD) WIA Standardized Record Data (WIASRD)

• Submitted electronically from States for all program year exiters and exiters with new outcome information on an annual basis

• Contains participant characteristics, activities and outcomes information

Used to prepare quarterly and annual participant

reports

• Reduced reporting burden:– Items to be collected only at the intensive/training

services level include:• Limited English, single parent• UI receipt and WPRS referral (combined)

– Low income and public assistance items dropped for dislocated worker

– Reading and math test scores dropped– Education status simplified– Partner program participation optional


Changes from April FRNChanges from April FRN

• Reporting for core services aligned with Wagner-Peyser

• Occupations to be reported using SOC, CIP or O*Net 3.0 codes– DOT, OES allowed for a transition period– CIP allowed for occupation of training program

• Option to submit a sample of records

– Sampling specifications must be met

– Still need to collect data for everyone


Changes from April FRN, Changes from April FRN, ContinuedContinued


WIASRD Requirements Commensurate with WIASRD Requirements Commensurate with the Level of Services Receivedthe Level of Services Received

• Adults and dislocated workers: depends on intensity of service

Information and self-service only: No data required, no record submitted

Core services only: Limited demographic information, some service information, all outcome information

Intensive and training services: additional characteristics and services information

• Youth: depends on age at registration

• Multiple programs: all relevant items

WIA strikes a delicate balance between cost of gathering and

reporting data and the need to know


WIASRD HighlightsWIASRD Highlights

• Revised document format Simple identification of when item required

Order related to when the item is required

Major groups of items are characteristics, services, and outcomes

• One record for each person served in the state

• Report all WIA Title I-B services

• Exit defined across WIA programs and partner-funded services (when reported)


WIASRD Highlights, ContinuedWIASRD Highlights, Continued• Ethnicity (Hispanic) separated from race

– Should be asked before race

• Separate items for each racial group

– Must allow multiple yes responses

• A variety of post-program data collection points to support the performance measures

• Strategies for supplemental data For everyone not in the wage records

Only if not in wage records and employment known

Not at all


Quarterly Summary ReportQuarterly Summary Report

• Performance information for management purposes. Used for budgeting and GPRA

• Includes information about statewide outcomes on the key indicators of performance and customer satisfaction

• Captures numbers of participants and exiters

• Submitted electronically 45 days after the quarter

Cumulative statewide performance

WIA ExitWIA Exit

• Two ways of determining exit– ‘Hard’ exitexit: Individual has a date of case closure,

completion or known exit– ‘Soft’ exit: Individual receives no services for 90-

days and not scheduled for future services• In both cases the exit date is the date of the last

service– At the beginning of the 90-day period


WIA ExitWIA Exit

WIA Participation No services

Last Service

End of 90-day period

WIA Exit Date


When Outcomes OccurWhen Outcomes Occur

Q1 Q2 Q4Q3Q2Q1Q4Q3

PY 2000 PY 2001

Entered Employ.

Exit

EE

Retention RTN

Credential

12 Mo

Youth Diploma

=When Measured

12 Mo. Retention


Journey 2001Journey 2001Timeframes for DataTimeframes for Data

Timing for Timing for # of Exiters# of Exiters

Q4Q3Q2Q1

PY 2000

Exit Group for PY 2000

1Q Lag

Q3 report

Q1 PY 2001 report

Q2 RptQ2 Report Due Feb. 14

Report 1st Q Exitersin Q2 Report

Q3 Report Due May.14

1Q Lag

Report 1st Q & 2nd Q Exiters

in Q3 Report

Report all 4 Qs Exiters in PY 2001 Q1 Report

1Q Lag

Q2Q1

PY 2001

PY 2001 Q1 Report Due Nov. 14


Timing for Entered EmploymentTiming for Entered Employment

Q1 Q2 Q2Q1Q4Q3Q2Q1Q4Q3

PY 1999 PY 2000

Exit Group for 2000 Perf.

Employment Quarters 2Q Lag

Exiters in Q2 Report

Q2 Report Due Feb. 14

2Q LagEmploy. Qs

Q4 Report Due Aug. 14

Report 2nd & 3rd Q Exiters

in Q2 Report

Report all 4 Qsin Q4 Report


Timing for RetentionTiming for Retention

Q1 Q2 Q4Q3Q2Q1Q4Q3

PY 1999 PY 2000

Exit Group for PY 2000

Exiters

Employment Quarters

Q2 Report Due Feb. 14

2Q LagRetention Not

Available for PY 2000 Q2 Report

Q3 Report Due May. 14

2Q LagEmp.

Report Retention for Q2 PY99 Exiters in Q3 Report


Journey 2001Journey 2001Quarterly Report FormQuarterly Report Form


Annual ReportAnnual Report

• Basis for awarding incentives or applying sanctions

• Includes information about negotiated levels, state and local outcomes on the key indicators of performance, customer satisfaction and state measures

• Numerators and denominators allow for aggregation of data

• Submitted electronically

For ease of use, a tabular format is encouraged for

reporting key performance data


Required Items for the Annual ReportRequired Items for the Annual Report• Local performance

• Status of state evaluations• Comparison of results of those who received training and those

who did not

• Outcomes for special populations

• Other outcomes listed in the Act… Training-related employment

Wages at entry into employment

Cost of activities

Cost relative to impact of activities

12 month employment retention and earnings


Annual Report Format VariesAnnual Report Format Varies

Annual Report to StakeholdersWhat our customers have to

say about usTAX PAYERSappreciate increased efficiency

JOB SEEKERS reaping the

benefits from newly integrated

services

EMPLOYERSobtaining qualified

employees

0

10

20

30

40

50

60

70

80

90

1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

East

West

North

Annual reports are designed to communicate

program results to Congress and other stakeholders


State Flexibility State Flexibility

• Though certain information mandated by the legislation must be contained in the report, the approach the State uses to tell its story is up to the State

• States are encouraged to design reports that make extensive use of graphics and other communication devices

• States may want to include “success stories”

Use the Annual Report to

highlight your successes


Management Information Systems: Where Management Information Systems: Where are you?are you?• Are you collecting and storing

electronically data beyond what is required under WIA?

• Are you using State or locally defined performance measures?

• Does your information and reporting system contain the formulas for calculating performance?

• Are States sharing UI and other performance data with local programs and other partners?

• Do you have data sharing agreements in place?


Management Information Systems: Where Management Information Systems: Where are you?are you?• Are you collecting data and

success stories now in order to prepare your first annual report?

• Do you plan to only report bare minimum elements in the Annual Report or do you plan to include other information to tell your State’s story?


Coming Attractions…Coming Attractions…• A TEGL with quarterly report definitions

and data submission instructions

• Training

• A TEGL with edits and submission instructions for the WIASRD and Annual Report

• Technical assistance

• A Field Memorandum to Regional Offices with specific instructions for reporting


ETA Performance Accountability Task ForceETA Performance Accountability Task Force

Consultant services providedConsultant services provided by…by…

Mr Rich West [email protected] Social Policy Research Associates

Phone Phone Fax Fax 202.693.3031202.693.3031 202.693.3229202.693.3229

Mr. Bill Rabung, Team Leader [email protected]

Ms. Jacqui Shoholm [email protected]

Mr. Brad Sickles [email protected]

Ms. Candice Graham-Young [email protected]

Documents

Journey 2001 Performance Reporting Under Title 1-B of the Workforce Investment Act Candice Graham-Young USDOL ETA Office of Workforce Security Performance