JOSIAH OWENS 719 NIGHTWIND WAY STOCKBRIDGE, GEORGIA 30281

901-326-0843 JOSIAHOWENS1@GMAIL.COM

EDUCATION

Georgia State University J. Mack Robinson College of Business Atlanta, GA Bachelor of Business Administration, Managerial Sciences December 2017 Overall GPA 3.0 Major: Managerial Sciences

● Deans’ List, 2 Semesters

● Intend to obtain Certificate in Project Management in July 2017

Relevant Courses: Policy Leadership, Managing People and Organizations, Marketing Management, Diversity & Human Relations, Global Business & Practices COURSE EXPERIENCE

Policy Leadership Defined Leadership through the four frame model in order to foster an effective group dynamic and to sharpen leadership traits.

● Observed leadership of individuals who aided in the making of Modern Atlanta through hands on group projects, lectures, and an application paper

● Implemented plan to foster communication for group, and ensured team success as group leader based on presentations and instructor feedback

PROFESSIONAL EXPERIENCE

SIXT Rent a Car Atlanta, GA Rental Sales Agent January 2016- June 2016

● Assisted in managerial duties such as regional planning, corporate accounting, employee scheduling, rental contract writing, and employee training, and management of a 150 vehicle fleet valued at over 5 million dollars

● Performed managerial duties in absence of manager including providing discounts, addressing customer complaints and concerns, coordinating with partner branches and dealerships to ensure the presence of cars for customers

Landmark Condominiums Atlanta, GA Front Desk Night Auditor/Security September 2015- November 2015

● Facilitated front desk operation for the overnight shift and served as the sole security checkpoint for the 22 floor condominium

● Assisted condo owners with package retrieval and provided necessary documentation to process deliveries

● Maintained a system database of over 300 residents and documented changes as residential ownership changed

Georgia State University Housing Atlanta, GA Student Assistant August 2014-May 2015

● Facilitated the Guest Check-in ● Reported incidents and violation of campus policies

● Interacted with residents in person and resolved over the phone issues

Kroger Lakeland, TN Customer Service/Front End Supervisor September 2011-August 2015

● Maintained and accurately monitored transactions in excess of $150,000 per day, and personally handled upwards of $40,000 cash at any given time.

● Supervised a staff of up to 20 during shifts, educated new employees on company policies and procedure,

scheduled breaks, assisted with customer service issues, and resolved transaction errors

● Maximized customer experiences and pioneered division with lead scores in customer engagement, checkout, and sales

Highlights/Special Awards

● Division Recognition by Company President for Customer Relations recognition 2014

● Facilitator & Instructor for Panther Leadership Academy 2016

● Vice President of Peerless Perfexcion Men’s Mentorship Program 2014-2015

o Restructured mentorship program

● Senator of J. Mack College of Business 2014-2015