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Joshua Jones, MDChief Physician Officer

Olympic Medical Center

By Waqas Afzal - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=69575482

Selected BibliographyLyon, C., English, A. F., & Smith, P. C. (2018). A Team-Based Care Model That Improves Job Satisfaction. Family practice management, 25(2), 6-11.

Shanafelt, T. D., & Noseworthy, J. H. (2017, January). Executive leadership and physician well-being: nine organizational strategies to promote engagement and reduce burnout. In Mayo Clinic Proceedings (Vol. 92, No. 1, pp. 129-146). Elsevier.

American Medical Association. (2017). www.stepsforward.org

Pink, D. H. (2011). Drive: The surprising truth about what motivates us. Penguin.

Stanford University. (2017). Wellmd.stanford.edu/healthy/resilience

American Psychological Association. (2018). www.apa.org/helpcenter/road-resilience

BurnoutBy US Air Force - https://flic.kr/p/cnsuTL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=34516457

Nothing in this presentation is novel…except for this:

By Diego Delso, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=52452954

Rural hospitals and healthcare

organizations cannot afford to

neglect provider burnout

More prone to burnout?

By Vian - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=63785498

Rural providers are:

Rare, especially in specialties

Hard to recruit

#1 Give The Problem A Name

By Nopparat thanatawan - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=69698495

Language has power

#2 Quantify And Track The Problem

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Organizations tend to devote

resources to change issues

that they measure

#3 Be unabashedly, unfailingly,

authentically

positive

By Hernán Piñera from Marbella - The sky opens, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=70690572

Resiliency

By U.S. Forest Service- Pacific Northwest Region - OCHOCO-Sustainability & Resiliency Camp-008, Public Domain, https://commons.wikimedia.org/w/index.php?curid=72715216By Littlemafers - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=72668238

What is it?

Helpful adaptations in the face of adversity

Realistic plans

Positive view of self

Communicate to problem solve

Distress tolerance

By John Robinette - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=71811952

#4 AMP up your incentives

By Rajamuhammadbilal - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=69384962

Autonomy

Mastery

Purpose

#5 Find your 20%

https://commons.wikimedia.org/wiki/Category:Landscapes#/media/File:Beside_New_England_University.jpg

#6 Reduce stigma against seeking help

By JSPhotography2016 - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=67986412

#7 Take a serious look at

team-based care and your

EHR workflows

By Phil6007 - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=68459335

#7½ Frame change as a shared responsibility between the individual and the organization

By Brocken Inaglory - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=4392850

7 ½ Actions to Enhance Joy in Medicine1. Give the problem a name

2. Quantify and track the problem

3. Be authentically positive

4. AMP (autonomy, mastery, purpose) your incentives

5. Help providers spend 20% of clinical time on their passion

6. Reduce Stigma for seeking help

7. Take a serious look at team-based care and your EHR

7½. Frame change as shared responsibility between individual and organization

All photographs by contributors to Wikimedia Commons. Thank you for your beautiful work.

Joshua Jones, MD

Chief Physician Officer

Olympic Medical Center

jwjones@olympicmedical.org