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JOSEPH WRIGHT821 SYLVIA DRIVE DELTONA, FLORIDA 32725

(954) 461-5150

[email protected]

PROFESSIONAL EXPERIENCE

ORLANDO WATER INC. A DIVISION OF KINETICO WATER SYSTEMS - ORLANDO, FLORIDACommunity Relations Manager – (March 2014 – Present)Sales Technician – (May 2013 – March 2014)

Created the Kinetico C.A.R.E. program, a program adopted by the Company that focuses on ensuring complete customer satisfaction

Conduct sales and product presentations based on internally generated sales leads Responsible for Company’s online presence including the creation of their Facebook page Coordinate all incoming customer service calls and follow through to successful closure Serve as on-call contact twenty-four hours a day, seven days a week

BARNES & NOBLE INC. - ALTAMONTE SPRINGS, FLORIDAMerchandise Manager – (November 2012 - May 2013)Receiving Manager (March 2012 – November 2012)Music Department Manager (January 2007 – March 2012)Music Seller (November 2006 – January 2007)

Operationally managed retail store and staff including profitability, customer service, coaching, counseling and scheduling of daily staffing.

Merchandised products through sales techniques, cross-merchandising and upselling Coordinated book fairs for local schools and institutions Commencing in 2008, selected by Management to serve as District Trainer for 12 stores. Chosen as Music Manager of the Year for District 5 (Florida, Alabama, and Georgia) in 2011

PUBLIX SUPERMARKETS - COCOA BEACH, FLORIDASeafood Specialist (March 2005 – November 2006)Meat & Seafood Clerk – (August 2004 – March 2005)

Managed the seafood department at Publix Chosen as Associate of the Month for June of 2005

EDUCATION

LAKE HOWELL HIGH SCHOOL - WINTER PARK, FLORIDAHigh School Diploma (2001)SEMINOLE STATE COLLEGE – LAKE MARY FLORIDAFinance Program – (current) ADDITIONAL SKILLS

Proficient in most business applications including Microsoft office, Taleo, time tracking software. Expert proficiency with most social media networks like Facebook, Twitter, Instagram, and LinkedIn. Knowledge of the Wordpress web page software to run film review website Flick250.com. Published writer for the West Volusia Beacon.