Jonathan Bennett B.Sc. (Hons) 22 Castlebrook, Dundrum, Dublin 16

Tel +353 (0) 877 111 303 E-mail jonnie_bennett@yahoo.co.uk LinkedIn www.linkedin.com/pub/jonathan-bennett/4/136/a55

Personal Profile

As a highly motivated project professional I have demonstrated that I have the determination, organisation and communication skil ls to meet the challenges of commercial situations . My achievements demonstrate my

commitment to developing my skil ls and applying relevant experience to achieve business success. My board skil l set and strength in picking up new markets enables me to positively influence the decision making process. As the next step in my career, I’m looking to secure a position within a fast paced and dynamic organisation

that encourages innovation and initiative whilst providing progression and development opportunities.

Employment Record

Ellucian, Dublin www.ellucian.com October ’14 – Present Senior Project Manager for Professional Services team for student management systems delivered across the

E2AP region. Externally I am managing the process of implementing and upgrading student management systems and introducing new functionality for clients across the E2AP region for cloud hosted and on premise solutions. Internally I am developing the internal processes, practices and methodologies to enable growth across the region both via direct and channel partners.

Taking clients from pre-sales through full cycle implementation and into live service

Resourcing of Professional Services team and IT Team to meet internal and external requirements

Redeveloping implementation methodology, productising implementation as much as possible to improve

consistency and time to value to align with aggressive growth plans and scaling through channel partners Developing new processes, training and support materials to support implementation and product launch

Scoping and developing requirements for custom enhancements, baseline product development and full

system implementation Account Management and Client governance responsibil ities for key clients , maintaining relationship and

developing the client roadmap Being the face of professional services for pre-sales activities, pitch presentations and facil itating discovery

activities to ensure the scope and expectations for projects are set early and achievable

Working on all aspects of bil l ing, budgeting, financial reporting and revenue recognition process

Reporting on project status and prioritisation with the regional management team

Presentation of new products and services at industry events

Maternity leave cover for Professional Services Director.

The Collinson Group, London www.collinsongroup.com Jan ’14 – October ‘14 Programme Manager within a fast-paced team oriented and entrepreneurial environment. Building on my track

record my role of programme manager brought together the product development and client deployment for strategically critical loyalty platform. To provide value to clients and their customers the programme delivered content rich interfaces, including; responsive designed member websites, native iOS and Android Mobile App's,

call centre application, reporting, email campaign ma nagement and SMS communications. The value to Collinson Group comes from the effective management of the programme as a whole enabling the prioritisation of potential clients and development roadmap within the resource and finance constraints. The responsibil ities of my role include:

Manage and drive the programme of product development for strategic configurable loyalty platform

Full financial management and reporting for the programme from FY budget and ongoing earned value

analysis Product development and client deployments from implementation and operational growth

Roadmap planning and prioritisation at product and board level

Communication to all internal and external stakeholders

Project Management of client implementations

Programme and Project level risk management and collective assessment

Resource management of technical and non-technical teams covering all aspects of the product launch

Developing and maintaining the client support model, client upgrades

Combining Agile product delivery with Waterfall project delivery.

The Collinson Group, London www.collinsongroup.com June ’12 – December ’13

Senior Project Manager for product development and launch of membership and loyalty products for Financial Services and Loyalty markets. End to end management with clients, suppliers, and finance, legal and customer

service operations to develop market-leading services for international financial services brands . Management from initial concept to project authorisation at board level through to delivery and onto live

service for; ecommerce customer websites, Apple and Android apps, call centre applications, customer servicing and fulfi lment, drawing together resources from a diverse group

Integration of company purchased as part of expansion. Migration of customers from old system to newly

developed PCI-DSS compliant multi-language customer sites developed in conjunction with existing clients,

roll-out of new product to internal customer service operation and to 3 rd party service provider, all financial and legal requirements to close down operation in old company

Drawing up, continuous monitoring and updating of all project documents , managing the budget and

reporting, planning resources for long term forecasting Composing decision documents for projects, building financial models and proposing options , proactively

reacting to significant changes in market conditions and change of priority within the business

Using strong project management techniques to manage and identify project risks , analysing the best

solution for overall project and business benefit, identifying stakeholder needs.

The Collinson Insurance Group, London www.collinsoninsurancegroup.com June ’08 – June ‘12

IT Project Manager within a diverse insurance group. Working with all areas of the business to deliver new and

revive existing products and brands . Project manage all aspects of product launch including product website design, branding and positioning, marketing, fulfi lment, customer user interfaces and back-office systems for internal products and external clients . Managing all aspects of project delivery product designers and s uppliers, marketers, customer service,

regulatory requirements, quality assurance and testing, deployment of finished product, follow-on support

Working with the marketing and new business department to manage the full project l ife cycle from scope

and identification of requirements be that a new product range, design vision, type of insurance product or route to market though to design specification and delivered product followed by product support

Taking over a project that was in crisis to deliver a new insurance service with a top UK retail brand. This

included integration with client site using third party policy admin and rating system, .NET front end website, integrating with multiple insurance suppliers via the back end

Worked with Programme Director in the initiation and development of group-wide PMO within group.

The Chartered Insurance Institute (CII), London www.cii.co.uk/ May ’05 – June ‘08

Project Manager for the premier membership and educational body for the Insurance and Financial Planning industries operating in the UK and International markets. First Project Manager within Customer Service

enabled me to define the role, develop appropriate methods to achieve maximum return and quality return. Managing delivery of group wide projects involving third party partners (online examinations across 60

nationwide centres) integration and development of internal and external systems, process design, marketing material, product construction, training and launch of new products

Management of a multifaceted project to introduce a step change in the level of service provided including

new Customer Service systems, development of new standards and practises, Staff Development Structure

and a new Bonus and Incentives Scheme Implementation of AUDDIS Direct Debit system with BASC and HSBC (process and system development).

Resolution Interiors Ltd, Yeovil Somerset www.resolutioninteriors.com/ Aug ’02 – April ‘05

Project Manager within a rapidly expanding Retail Interior Design Company, promoted to Project Manager after one year’s service as a project coordinator. This role involved management of individual projects and

programmes of multi store roll -outs alongside the role of customer account manager. Management of projects and accounts from first contact with the client to final implementation and

handover of the finished store and ongoing support for project values ranging from £1000 to £ 1/4m Direct client management through the life cycle of the rel ationship from one off stores to nationwide high

street retailers. Responsible for delivering retail environments that match the market needs and suit the

product l ines on an individual store by store basis.

Freemans, Otto.UK, Peterborough (University Placement year) June '00 - Sept '01 Junior Project Engineer within warehouse facil ity for catalogue and online fashion retailer .

Education and Qualifications

PMI Certified Project Management Professional (PMP) Sep ’14 (Renewed)

Prince2 Practitioner and Foundation May ‘07

Sheffield Hallam University, City Campus, Pond Street, Sheffield Sept '99 – June ‘02 B.Sc. (Hons) Engineering with Bus iness Studies , 2:1

Sheffield Hallam University, City Campus, Pond Street, Sheffield Sept '97 - June '99

HND Mechanica l Engineering

Yeovil College, Illchester Road, Yeovil, Somerset Sept '94 - June'96

GNVQ Advanced Science

The Gryphon School, Bristol Road, Sherborne, Dorset Sept '92 - June '94 10 GCSE's (Including Maths , Engl i sh and Science a l l above C).

IT Skills : Microsoft Office fami ly, Microsoft Project, Vis io, Ji ra , various accounting tools ,

Personal details: Date of Bi rth: May 27th 1978 National i ty: Bri ti sh free to work across the EU

Hobbies and Interests: I have a keen interest in many sports including snowboarding, cycl ing, footbal l , gol f and cl imbing a long with mus ic, cookery and DIY.

References: Ava i lable on Request