October 21, 2013 Volume 13 & Issue 10

The Carriers That Care!

Reg Trentham

Dear Santa; I am sooo excited for the Team 9 kids Christmas party! There is always cool crafts, a fun guy to watch, great food, and YOU actually come see me with a present. It’s Awesome! See you soon!

Hi-Way 9 Group of Companies doesn’t just give away any prize to its Team. They go BIG, and they go LOUD! September’s four winners walked away with a BIG screen TV, and a LOUD surround-sound sys-tem to couple the two factors together.

The winners from each zone were: Calgary-Gord Wenzel

Red Deer-Jon Korsh

Edmonton-Jill Downing

Drumheller-Darryl Caravan

Topping that off (quite literally) were some amazing sundaes creat-ed at each hub terminal, which almost turned into a competition of its own. Who created the best, biggest, and craziest sundaes in the system? The winner just can’t be chosen, as the “art” has long-since been devoured.

How does a Team 9 member become eligible to enter the next quar-terly draw? Qualify for the three prior months’ quality share. That is September, October and November. December will be the next draw and it is just in time for the Christmas season!

Work hard, Team 9. Take care of those customers, and YOU could very well be the next winner. Good luck!

Jill Downing practicing her “on the couch” pose with her new system

Mark Cornell believes Val Wisener makes the best sundaes

Jon Korsh (left) was pretty pumped

with his new winnings

m-m Good!

Money for Team 9

1. Weigh-IT $80,246.76

2. Pro Miles $9,758.82

3. Admin 42 $0.00

4. Pro Tech $1,000.00

5. Fuel Whopper $0.00

Total $90,605.58

Money Wasted

A. Claims / Cancelled $33,871.00

B. Misdirects $13,600.00

C. Undelivered $6,210.00

D. Admin 42 $400.00

E. Fuel Whopper $10,000.00

F. Non reported R&M $0.00

G. Vehicle Claims $13,300.00

Total Wasted $63,951.00

A reminder to all parents who signed up for the kids parties:

Saturday, Nov 30th–11:00—1:00 Edmonton @ Executive Royal Inn (10010 –178 St.)

Sunday, Dec 1st–11:00-1:00 Calgary @ Glenmore Inn (2720 Glenmore Tr. SE)

Sunday, Dec 8th–11:30-1:30 Red Deer @ Sheraton (3310 50 Ave)

Todd Allen

Team 9

Corporate Trainer

TEAM 9 NEVER STOPS LEARNING-NEVER STOPS TRAINING

Team 9 must focus on the four main safety highlights we have focused on these past few months. We have been able, with everyone’s effort, to im-prove our load securement, brakes, lights and documentation problems. Let’s continue to improve in these areas by never leaving the yard without proper load securement, check all documents, lights and brakes – in es-sence a proper pre-trip. Remember to secure the load after every pick

up or delivery.

Did you know-this past month we have had two seat belt violations and a talking on a cell phone when driving. Each an easy fix since we all know the rules of the road.

We also need to continue to use chock blocks when at our docks and when able, at cus-tomer’s location regardless if it is a body job or tractor. Team 9, let’s continue to go from good to great and keep the trend moving in the right direction.

Who’s Who & CelebrationWho’s Who & CelebrationWho’s Who & CelebrationWho’s Who & Celebration

The Carriers That Care!

Community, Birthdays & MoreCommunity, Birthdays & MoreCommunity, Birthdays & MoreCommunity, Birthdays & More

The Carriers That Care!

NAME- EDWIN PLATT

CURRENT POSITION Load-Way long haul driver

START DATE

June 2011

ACCOLADES

Very thorough, safe and professional

TEAM 9 WARM & FUZZES

Accommodating and caring staff

Congratulations to these Team 9 members for your notable milestone! Your care and commitment are

commendable.

Bruce Dudley celebrating his 23rd anniver-sary with Team 9. Currently residing-Deck-Way, Red Deer. ...because EVERY day is worth celebrating-

especially THIS one!

5 Years

Dale Cerin 10/01/2008

Karen Sawyer 10/07/2008

Harmandeep Gill 10/08/2008

10 Years

Mike Shilson 10/27/2003

25 Years

Lonnie Killaby 10/17/1998

On behalf of United Way Okotoks I want to thank you and

Hi-Way 9 for the generous support of our fund raiser on

Sept 28th at Ethel Tucker Park.

Your time and efforts helped make our event a suc-

cess. We raised over $800 on the BBQ and your great

burgers were a hit with everyone.

October

AARON RODE 15-Oct

RANDAL YOUNG 15-Oct

MEREDITH MOORE 15-Oct

MICHAEL BEAUCAGE 16-Oct

IBRAHIMA SYLLA 16-Oct

ELHADJ BAH 17-Oct

KYLE MUNDEN 17-Oct

TINA HERMANSON 19-Oct

WENDY MORSE 20-Oct

ALBERT ROHRBACH 22-Oct

JUSTIN KLASSEN 22-Oct

SADIE BERRY 23-Oct

DANY DEMERS 24-Oct

TILAHUN YADTA 25-Oct

FLOYD DESROSIERS 26-Oct

NICHOLAS WERNER 27-Oct

CHRISTOPHER HORSMAN 28-Oct

JERRY ALLEN 30-Oct

RONDA SHOTT 31-Oct

LORI HUNTER 31-Oct

November

PEDRO MAGNAYE 3-Nov

STEVEN KUZYK 3-Nov

ROB ROSIN 8-Nov

TIM HITCH 9-Nov

CRYSTAL HALL 10-Nov

AMIE MELANSON 10-Nov

DERRICK BYRNE 13-Nov

BRANDON CAMERON 13-Nov

CHRISTIAN SONTHEIM 14-Nov

IT’S ABOUT COMMUNITY!

There isn’t one Albertan that was not affected by the floods in June of this year. Some Team 9 members were personally caught in the chaos of this natural disaster. Being a part of this community only pushes Hi-Way 9 harder to help support, and care for the areas affected. And in September Todd Allen of Team 9 spent his day cooking burgers and representing Hi-Way 9 in their sup-port for rebuilding this community. The spirit of Team 9 shines in his actions. Thanks Todd.

Saturday, December 7th 3310 50 Ave, SHERATON, Red Deer

Cocktails @ 5:30

Supper @ 6:00

Awards, Entertainer

Music

Luncheon @ 11:00

Enjoy great food, great company, and help Enjoy great food, great company, and help Enjoy great food, great company, and help Enjoy great food, great company, and help recognize the best of Team 9!recognize the best of Team 9!recognize the best of Team 9!recognize the best of Team 9!

$15.00 per person/ payroll deduction

Sign up required by Dec 2, 2013

Safety Is a CultureSafety Is a CultureSafety Is a CultureSafety Is a Culture Team 9 Member WILL Win A Trip!Team 9 Member WILL Win A Trip!Team 9 Member WILL Win A Trip!Team 9 Member WILL Win A Trip!

The Carriers That Care!

The Carriers That Care!

For YOUR Sake…For YOUR Safety!

Date

Conviction/

CVSA/ Unit # Comments

Collision

24-Sep-13 CVSA LW2255 Requires Attention- Driver Credentials

18-Sep-13 CVSA 2256/7528 Passed

11-Sep-13 CVSA 173 Passed

11-Sep-13 CVSA Plate # J28328 Passed

10-Sep-13 CVSA LW2210/53DVT1005 Requires Attention- Brake Systems

28-Aug-13 CVSA 2235 Requires Attention- Lighting Devices

21-Aug-13 CVSA 2203/7761-53 Passed

19-Aug-13 CVSA 2250/ST7756/3116 Requires Attention- Lighting Devices

12-Aug-13 CVSA 2264 Passed

15-Jul-13 COLLISION 2020 Injury

10-Jun-13 COLLISION ST1011 Damage

Date Location Incident Estimated Actual

5-Sep-13 Calgary Forgot to set airbrakes, hit parked trailer; damaged hood of Unit 2217 5500

10-Sep-13 Edmonton

Tapped front grill of Dodge Nitro while trying to deliver at back alley of 49th St in downtown Lloydminster

1800.00

19-Sep-13 Edmonton Drivers trlr 7729 rear-ended on Cambell Rd off ramp on way to Connect 0.00

24-Sep-13 Calagary Driver made left turn, trlr CTT1095 ran into driver side of Jeep Cherokee 6000.00

EMPLOYEE RECOMMENDATION If any Team 9 member recommends a new employee they will receive $200 upon completion of the new employee training-and

additional $300 after the first 3 months of employment for the new employee. NINE Team 9 members received a total of $1900 in August for recommending a new Team 9 member.

Accident Report September 2013 Jerry Allen Director of Safety & Compliance

WINTER IS COMING! BE AS SAFE AS THE DRIVER YOU THINK YOU ARE!! ...because we want you safely home with your family as much as they do.

Please drive

safely

ROAD HEROES If any Team 9 member

receives a clean CVSA Pass and takes it to the Team

Leader, they are awarded $200.

Will YOU be Team 9’s next Road Hero?

*Dates of trip within agreeable parameter of Hi-Way 9 Group of Companies.

*Not cash refundable

*Must be eligible to cross Canadian borders (already obtain passport or able to qualify for one)

How can you make it happen?

*Team 9 member must be in attendance at

2013 Hi-Way 9 Annual Christmas Celebration and

Awards

That’s it. That’s all. WHO will be the winner?

Using a seat belt is the most effective way to reduce the chance of injury or death in a motor vehicle collision. In Alberta, every person travelling in a motor ve-hicle must wear a seat belt or use a child safety seat. The penalty for seat belt infractions is a fine of $115. When your vehicle is moving, you MUST wear a seat belt.

While operating a forklift, the provided seat belt must also be used.

Safety-It’s a culture. Safety-It’s a life-saver.

PridePridePridePride Positive, Welcome & MorePositive, Welcome & MorePositive, Welcome & MorePositive, Welcome & More

The Carriers That Care!

The Carriers That Care!

Focus on the Positives! Some Quality Achievements Received

“Going the Extra Mile”

Rob Hutton–Calgary-There were extra small deliveries on the trailer and it created a lot of havoc and extra work and driving. You handled it great and worked with me on it and really showed you cared and wanted to get the job done.

Prenesh Kumar–Red Deer-I received a nice call from Bob of Kerry Wood Nature Centre commending you on your professional attitude this morning. The delivery was not a particularly easy order to off load, but he said you used good judgement and care with the delivery. Thank-you for the care shown with this delivery.

James Stebanuk–Streamline-Due to lack of P&D when James arrived back to the terminal, instead of asking to go home, he took it upon himself to help clean the dock. Every little bit helps from everyone! Great job James!

Checking in with Team 9 Customers in Southern Alberta, our Customer Care Specialist received these comments on Bart Greenway. PINCHER CREEK FARM CENTRE/NAPA AUTO PARTS-Sean said that Bart does an excellent job for them. No concerns here. EXPRESS SIGN PRODUCTS. She said that re-ally like our driver Bart. TOWN & COUNTRY LIQUOR STORES-He also had great words to say about our driver, Bart. FORT MACLEOD ECONOMY LUMBER- They like the service that Bart and Hi-Way 9 give them. Well, Bart, it looks like you are certainly taking

care of our customers! THANK-YOU!

Tina Hermanson, (Drumheller Receivables) You are so quick!!

I appreciate your speedy responses and would like to

send you over a small token of my appreciation.

Thank-you!

Jennifer Foxley

Warehouse Manager Pason Systems Corporation

Darryl Caravan Kevin Lotsberg

Robin Haysey

Jim Spycher

Dany Demers

Vaughn Wedow

Life happens. Let us Help.

Team 9’s Employee Assistance Program (EAP) includes unlimited access to: workhealthlife.com

Find expert information and immediate support resources to help you and your family with work, health and life challenges.

• Explore the support services available to you and your family

• Chat instantly with a counselor via First Chat

• Direct access to E-Counseling anytime, any-where

• ...much more

Your EAP offers confiden-tial help for any concern. Con-tact us for im-mediate support 24/7/365

1-800-387-4765

NAME TERMINAL POSITION

DAVID BARTON MEDICINE HAT DRIVER

MYKAYLA SCHAFER RED DEER DISTRIBUTION

MARC MASSOULLE RED DEER DISTRIBUTION

RHONDA SUITOR CALGARY ADMIN

JOSH WANZUK RED DEER DISTRIBUTION

ED KENNELLY DECKWAY DRIVER

CHRISTIAN SONTHEIM RED DEER DRIVER

VANCE SETTER LETHBRIDGE DRIVER

MANVEER GILL RED DEER DRIVER

COLIN BADGER RED DEER DRIVER

CINDY MITCHELL EDMONTON ADMIN

GORD PEPERKORN RED DEER DISPATCH

CYNTHIA SAUVE EDMONTON DISTRIBUTION

DOUG RICHES RED DEER DISTRIBUTION

DANKIA ROBERTS RED DEER ADMIN

WILLIAM HUTT EDMONTON DRIVER

ROBIN PARADIS LETHBRIDGE DRIVER

SHAUN CLARK RED DEER DRIVER

GARY CHAMBERS RED DEER ADMIN

JIN ZHAO BROOKS DRIVER

CHRIS BROWN RED DEER DRIVER

KURTIS APPELKVIST RED DEER DRIVER

CHRISTOPHER HORSMAN RED DEER DRIVER

ANDRE BERTIN EDMONTON WAREHOUSE

BERNARD FERNANDO DRUMHELLER MECHANIC APP

MATTHEW TAYLOR DRUMHELLER DISTRIBUTION

ANDREW KIDD STREAM-EDM DRIVER

PHILIPPE KALEBA STREAM-EDM DRIVER

Whether it is Truck pride or uniform pride, company pride or personal pride… Team 9 displays all it takes to ensure its customers and the communities they serve are more than aware of the amazing Team that is tak-ing care of them. One cannot help but notice the units and their shining chrome. Having a driver show up in clean attire with a smile on their face is an-other indicator of the com-pany represented. Tidy fa-cilities. Complete paper-work. It’s all about PRIDE. Amazing job Team 9!

Jim Spycher is known to show up to work on a daily basis, not only with clean Hi-Way 9 attire but a smile on his face. We’d like to recognize this by awarding him with a new Team 9 jacket for his “pride”. Thank-you Jim.

Chris Lawrie