Johnson & Johnson Our Commitment to Health

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Johnson & Johnson Our Commitment to HealthPamela Corson, MA, LPC, CAC, CEAPGlobal Health Director

Karen LinnHealth Services Manager EMEA

Global Healthy Workplace Awards & SummitApril 10th – 12th, 2013

Global Leader inHealth Care

More than 250 Operating Companies

In 60 Countries

Selling Products in More Than 175 Countries

+125,000 EmployeesWorldwide

Company Overview

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Setting Global Health Strategies to Drive Results

• Foster a culture of health and safety

• Integrate service delivery with innovative solutions that focus on prevention, behavior modification, and linkage to benefit design

• Include family and community “ Do Good, Be Well ”

• Commit long-term, set goals, measure progress, apply continuous improvement process

• Share approach with other organizations and extend reach through our business-Wellness & Prevention, Inc.

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Culture of Health Sustainability Strategy

Leadership & Commitment

Management leads by example

Management establishes organizational health goals

Business Leadership integrates goals into business plans

Enterprise Programs

Establish effective health strategic plan

Evaluate participation and retention rates

Build a culture of health and incorporate into the fabric of the business

Policy & Procedures

Develop and deploy healthy workplace key integrated policies

Engagement & Participation

Implement effective promotion, communication, and campaign strategies

Continue to evaluate Credo results and end user satisfaction

Measurements & Outcomes

Measure progress & establish accountability toward company-wide health goals

Demonstrate value through engagement and productivity

Evaluate to foster continuous improvement

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Leadership & Commitment: Our Credo“We are responsible to our employees, the men and women who work with us throughout the world.”

“An important part of Our Credo responsibility to our employees is providing them with resources to lead healthier lives. Good health is important to all of us. Good health is also good business.”

Bill Weldon, Former Chief Executive OfficerJohnson & Johnson

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125 Years of CommitmentThe J&J Story

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“I’m talking about prevention, specifically in the workplace. …Johnson & Johnson has been making substantial, systematic, and effective investments in prevention for more than 30 years. We dedicate resources to prevention because, like any successful investment we’ve made, it yields steady returns.”

Bill Weldon, Former Chief Executive Officer, Johnson & Johnson

Harvard Business Review

Big Goals Integration Global Harmonization New Business Healthy Future

200720041978 2015200819951886

Visionary

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“It’s an investment, not a cost”

“It's an investment, not a cost. Spending money before people get sick, to help keep them well, makes sense.”

“It starts with personal accountability for our health. I hope all our employees recognize that and take advantage of the programs we offer for them to get and stay healthy.”

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Alex Gorsky, Chief Executive Officer and Chairman Johnson & Johnson

The Value of Health – Recognized from the top

Top Down Goal Setting & Sustaining

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• 90% of employees have access to “culture of health” 1 programs

• 80% of employees have completed a health risk profile and know their key health indicators

• 80% of measured population health risk will be characterized as low health risk

Established by senior leadership 125 years ago…until today

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Global Health ServicesIntegrating Protection, Prevention & Performance

ProtectionKeep people safe: Compliance, Assurance & Quality Care

PreventionKeep the well well and manage the ill/injured: Innovation in Intervention

PerformanceLeading in business by leading in health: Health is a key business imperative

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Johnson & JohnsonEmployees and Families

Mental Health & Well-BeingAccess to employee assistance

professionals24/7 telephonic counseling

Online mental health screeningHealthMedia® Digital Health Coaching

programsResiliency/stress management training

Yoga and meditation

Mental Well-being Toolkit

Healthy Lifestyle ProgramsHealth profile and biometrics

Health profile counseling

Digital Health Coaching programs

Pedometers and million-step challengesWeight Watchers and nutritional

counselingTobacco cessation programs (PIQ)

Energy Mgmt. & Engagement Training

Occupational Health & Disease Management

Onsite occupational health clinics

Employee health centers

Medical surveillance complianceValue-added services (phlebotomy,

pharmacy, physical therapy, travel health)CareConnect & Health Advocate

Medical benefit integration

Health Education & Awareness Programs

My Live for Life (tip of the day, family health guides,

personal trackers)

Live for Life News

Live for Life bulletin boards

Global health observances (i.e. Move for Health, World Diabetes Day, Breast

Cancer Awareness, World AIDS Day)

Integrated Holistic Program Delivery

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J&J Culture of Health Programs

• Tobacco Free• HIV/AIDS Policy• Health Profile • Medical Surveillance• Promoting Physical Activity• Employee Assistance Program (EAP)• General Health Promotion• Promoting Healthy Eating• Cancer Awareness• Stress Management• Access to Travel Health• Modified Duties

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Innovations: a Multimodality ApproachProviding tools, resources and environment support

Person to Person• Fitness/Wellness

Professional• Occupational Health

Nurse, Nurse Practitioners

• Employee Assistance Program Counselors

• Health Advisors• Group Workshops

(Weight Watchers™ at work and in the community, energy mgmt.)

Behavioral Change Offerings• Exercise Classes• Health Campaigns (Lose

to Win, Pedometer -Million Step Challenge, Steps for Caring, Family Activity Challenge, etc.)

• Energy Management principles

• Local events and educational seminars

Online• HealthMedia Move™,

Nourish™, Balance™, Overcoming Binge Eating

• My Live for Life™ website (Cool Tools, Resources)

• Weight Watchers™ Online

• Mental health screenings

Culture and Environmental Support• Fitness Centers or

Exercise Reimbursement• walking / running routes• eatcomplete• Energy for Performance

in Life• Health Champions• Communications &

Marketing• Incentives• Toolkits (i.e. Mental

wellbeing)

Meet people where they are

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InnovationsEnergy Management at Johnson & Johnson

Resources & Tools

J& Internal Health

Professionals

J&J External Health Partners

Human Performance

Institute Coaches

Scientific Outcomes & Metrics Tracking

Energy for Performance In Life is designed to achieve optimal performance for the organization and arm employees with personal energy management skills. The practice of energy management can produce employee engagement, resiliency and the potential for greater employee innovation, creativity and optimal performance

Sustainable, Scalable & Replicable Deployment Model

• Globally harmonized policies and standards

• Supporting guidance documents & toolkits

• Global branding

• Standard communications: website, calendar, newsletters, global observance days

• Assurance: Management Awareness & Action Review System, EHS for Offices, Occupational Health Quality Assurance, Fleet Safety Assessments

• Reporting: Global Health Assessment Tool, Annual Employee Assistance Program reports

• Work organization and cultural assessment

Tools, Policies & Procedures

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Engagement & ParticipationGlobal Reach, Local Focus

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• Health Profile (HRA) data –cornerstone for program planning

• Focus Groups– Program Pilots

• Credo - Health question “The company helps me in my efforts to achieve good health and wellbeing.’

• Engagement with key stakeholders

• Program satisfaction measures

• Global and Local Health Champions, Wellness Councils

Engagement & ParticipationPromoting Diversity & Inclusion

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• Talent diversity

• Address people needs – Our Credo

• Recognized as a Work/Life leader –Inclusive, supportive workplace

• Workplace Flexibility

• Education & training - Health & Safety engagement

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Program Offerings % sites with FULL programs

Region 1 Region 2

Tobacco Free Worksites 92% 97%

HIV Aids in the Workplace 58% 78%

Mental Health Services (EAP) 96% 91%

Medical Surveillance Programs 78% 81%

Physical Activity Opportunities 100% 99%

Health Profile Assessments 96% 100%

Stress Mgmt. & Resiliency 79% 85%

Cancer Awareness & Prevention 96% 95%

Health Promotion Programs 92% 98%

Healthy Eating Cafeteria 38% 63%

Travel Health Resources 71% 82%

Modified Work Programs 96% 95%

Measuring Outcomes, Continuous ImprovementAnnual reviews raise local awareness of progress

Population HealthExpanding the Health Profile to all employees worldwide

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20%

30%

58%ObesityHigh Total CholesterolHigh GlucoseHigh Blood PressureTobacco UsePhysical InactivityHigh Stress LevelsHigh Alcohol useUnhealthy EatingNo use of Seat BeltsDepression

Global Health Risks• +350 sites

• Top 3 risks remain consistent from enterprise-wide to local sites (Physical Inactivity, Unhealthy Eating, Obesity)

Global HRA• 35 languages

• 36 countries to date

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External validation of program success & opportunities

“Company employees benefited from meaningful reductions in rates of obesity, high blood pressure, high cholesterol, tobacco use, physical inactivity and poor nutrition. Average annual per employee savings were $565 in 2009 dollars, producing a return on investment equal to a range of $1.88-$3.92 saved for every dollar spent on the program.”

Johnson & Johnson Health Programs

J&J Study – Health Affairs, March 2011

Johnson & Johnson health risk trends significantly better than US andother industries.

Company employees benefited from meaningful reductions in rates ofobesity, high blood pressure, high cholesterol, tobacco use, physicalinactivity and poor nutrition.

Benchmarking against similar industry shows an average rate of growthin medical and pharmaceutical costs that is 3.7% lower.

US Medical Program ranks in top 1/3 compared against other Peer Companies.

Overall Program Impact on Health Outcomes and Cost

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Summary

• Success springs from a culture of health, which is built into the fabric

of the business

• Senior leadership support - commit to the long-term

• Set standards, short & long term goals and measure outcomes

• Phased approaches, pilots and cultural adaptability are critical to

successful implementation

• Integrate service delivery with a focus on prevention

and behavior modification

Documents

Johnson & Johnson Our Commitment to Health