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Symbiosis Institute of Business Management Constituent of Symbiosis International University, Pune. Symbiosis Knowledge Village,Gram:Lavale,Tal:Mulshi,Dist.Pune 411042 Ph:020-39116000/6007,39116010,Fax:39116060 Website: www.sibm.edu “Executive Post Graduate Diploma in Business Management” For John Deere India Pvt.Ltd. Starting from 22 nd November, 2010 Faculty In Charge: Prof. Rajesh Panda Co ordinator: Ms. Tanuja Bam

John Deere Sem-II Booklet

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Page 1: John Deere Sem-II Booklet

Symbiosis Institute of Business Management Constituent of Symbiosis International University, Pune.

Symbiosis Knowledge Village,Gram:Lavale,Tal:Mulshi,Dist.Pune 411042

Ph:020-39116000/6007,39116010,Fax:39116060

Website: www.sibm.edu

“Executive Post Graduate Diploma in Business Management”

For John Deere India Pvt.Ltd.

Starting from 22nd November, 2010

Faculty In Charge: Prof. Rajesh Panda

Co ordinator: Ms. Tanuja Bam

Page 2: John Deere Sem-II Booklet

SIBM WELCOMES YOU!

November 22, 2010 Dear Participant, Greetings from SIBM!

Welcome to SIBM Family! As the Director of SIBM, it is my pleasure to welcome you to 2nd Semester of the specially customized training programme for you on “Executive Post Graduate Diploma in Business Management”. SIBM is one of the few elite B-schools that has been persistently putting efforts to excel in its contributions to the students, industry and Society. Established in 1978, it is the flagship institution of Symbiosis International University. I am sure this learning experience will be mutually enjoyable and rewarding. If you have any queries or need any help, kindly contact Prof. Rajesh Panda, at [email protected] or our Program Coordinator Ms. Tanuja Bam at [email protected]

Warm regards. Yours truly, Dr Vivek Sane Director

Page 3: John Deere Sem-II Booklet

Executive Post Graduate Diploma Program in Business Management

Duration of the Program: 24 months Starting from: 22nd November 2010 The structure of the program is as follows: SEMESTER II

• Consumer Behavior • Financial Management • Operations Management • Business Communication • Business Decision Analysis

Page 4: John Deere Sem-II Booklet

Syllabus

Consumer Behavior

1. Stimulus Response Module 2. Factors Influencing buyer's behavior: a) Cultural Factors, b) Social Factors, c) Personal Factors d) Psychological Factors 3. Buying Roles: a) Types of Buying Behavior b) Stages in the Buying Process 4. Micro-Economic Module 5. Nicosia Model 6. The Howard Sheth Model 7. Engel Blackwell - Miniard Model 8. Consumer behavior and advertising strategy

Faculty: Prof. Pushkar Phadatre

Page 5: John Deere Sem-II Booklet

Financial Management

Topics to be covered

Introduction to financial management. Time value of Money Valuation of Bonds and Shares Cost of capital Capital structure planning Cash flow statement Financial Statement Analysis Operating, Financial & Combined Leverage. Working Capital Management Management of Cash and Marketable securities. Receivables Management Inventory management Working Capital Financing Capital Budgeting : Principles & Techniques

Faculty:

Prof. Vaishali Apte

Page 6: John Deere Sem-II Booklet

Operations Management

Sr Topic 1 Introduction to Operations Management : What is Operations

Management, Responsibility of operations management, operation as service, historical development, current issues

2 Operations Strategy & Competitiveness: Operations strategy, competitive dimension, strategy design process, strategic fit, productivity measurement

3 facility location & site selection 4 Manufacturing Process Selection & Design : Process Selection, mfg

process flow diagram, facility layout

5 Process Analysis : Process flow charts, type of processes, measure process performance, process analysis, process throughput time reduction, job design & work measurement

6 Strategic Capacity Management : Capacity management, capacity planning in operations, and forecasting

7 Aggregate sales & operations planning : Overview, aggregate operations planning, yield management

8 Master Production schedule and Production planning and control 9 Process performance & Quality Management : Total quality

management, quality specs & costs, six sigma quality, ISO-9000 standard, benchmarking, service quality measurement

10 Lean Manufacturing: Elimination of wastes, lean tools, lean implementation requirements, lean services

11 Inventory Control : Definition, purpose, inventory costs, inventory systems, inventory control & supply chain

12 Material requirement planning : MRP, MRP systems, Push to Pull transformation, Flow manufacturing.

13 Global logistics components, process and costs 14 Import Export process and documentation

15 Supply Chain Strategy : Supply Chain management, measure SCM performance, outsourcing, innovative SCM

16 Customer - supplier relationship for operational excellence

Books Recommended Operations Management for Competitive Advantage -11th Edition, McGraw Hill

Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano, Nitin K. Agarwal

Page 7: John Deere Sem-II Booklet

Faculty Profile: Prof. M.K. Gandhi

[email protected]

A Few Words:

I am a management professional with international experience at top management level in Supply Chain Management - Import & Export, Logistics, inventory management, Excise, customs and Procurement. I have also handled Operations from project stage up to functional stage.

I offer my services as a Visiting Faculty. I am currently associated with Symbiosis Institute of Business Management, Pune University (MBA), Indira Institute, Sadhna Institute, Balaji Group of Institutes, Sinhgadh Group of Institutes.

Institutional Experience:

Deputy Director, International School of Corporate Management

Deputy Director, Academics, Suryadatta Institute of Management

Corporate and institutional trainer

Industrial Experience:

17 years in Marketing, Supply Chain Management, International Business, International Logistics, Project management, Manufacturing & Maintenance management in India and abroad

Education: B.E. (E & TC) REC, MBA – Materials, Symbiosis

Page 8: John Deere Sem-II Booklet

Business Communication a. Communicating skills:

1. What Communication is and what it does?

2. Effective Communication. 3. Sound Principles of Communication. 4. Ten Commandments to Good Communication. 5. Verbal and Non-verbal Communication. 6. Arguments and Discussions. 7. Communication in ‘Managerial Roles’. 8. Forms of Communication. 9. Barriers to Effective Communication. 10. Improving Communication Skills. 11. Written Communication, Report Writing, Speeches and Presentations. 12. Steps to Opening a Discussion. 13. The Johari Window concept of ‘Self-Realization’. 14. Communicating Upwards, with Associates and Subordinates. 15. Coming on stage and ‘speaking’ – as part of the practical exercise.

b. Body language and assertiveness:

16. The Characteristics of Body Language. 17. Backdrop into the ‘Body Language-Assertiveness’ combination. 18. Why is one incomplete without the other and how they relate? 19. Observing and Using Unspoken Communication. 20. Reading and Using Body Language. 21. Types of Body Language and the Importance of Posture and Movement. 22. Gestures and Mannerisms to avoid. 23. Facial expressions and the Appearance. 24. Visual Clues and What They Mean. 25. Agression, Non-agression and Assertion. 26. Meaning of Assertiveness and what it comprises. 27. How to Assert and Where Assertion is needed? 28. Territorial zones and Spaces. 29. Traits and Attitudes.

Page 9: John Deere Sem-II Booklet

Faculty: Prof. Col. Sunil Brijkrishan

Educational Background: Business Management, Software Technology and Systems Management, Commerce Honours – Banking. A former Armed Forces officer, with over 29 years of administrative, operational, teaching, training and mentoring experience, to people as diverse as students, executives, managers and Directors of Educational institutions and Corporations. Proficient on aspects pertaining to ‘Soft Skills’, ‘Behavioral Skills’ and Business Management subjects, with a near total penchant for ‘Human Resource Management and Development’, a subject taught to students of Business Management studies. Leadership, Communication Skills and Motivation, a major forte, coupled with extensive experience in teaching, counseling and training students of professional institutions, (including IITs and IIMs), as also corporations, in a series of Business Management and Self Development programmes. 104 students trained on ‘Communication Skills, Group Discussions and Personal Interview Techniques’, secured admissions into the top B-Schools of the country, including 51 into the prestigious IIMs, this year – 2007.

Page 10: John Deere Sem-II Booklet

Business Decision Analysis

Session no Topic Name

1 Descriptive statistics 2 Continuous and Discrete probability distribution 3 Confidence interval and Hypothesis testing 4 Comparison of two populations 5 Analysis of Variance

6 Causal Methods Forecasting ( Regression and Correlation)

7 Time series Forecasting 8 Deterministic Inventory models 9 Probabilistic Inventory models

10 Decision Analysis

Text Book 1 Quantitative Analysis for Management

by Render and Stair Pearson Education

2 Business Statistics by Anderson Cengage Learning

3 Business Statistics by Girish Phatak Techmax Publication

Note :

Practicals will be done with the help of Excel , Minitab

and QM for Windows software

Page 11: John Deere Sem-II Booklet

Faculty Profile: Prof. Girish Phatak

Mr. Girish Phatak is currently Director of Infostar Business Solutions has obtained B.E. from V.J.T.I. Bombay in First Class with Hons. 1986 and Master of Management Studies ( M.M.S.) from Pune University in First class with Distinction 1991. He is also Qualified Lead Assessor in ISO 9000 from BSI UK and Master Black Belt in Six Sigma from SAC USA

More than 20 years of total work experience, out of which 12 years in various blue chip companies such Philips, Zensar Technologies, Black & Decker and Arvind Mills Ltd. in various functions such as Operations, Materials and Logistics, QA and ERP implementation and around 8 years of experience in the training and consultancy.

Conducting training programs and handling consultancy assignments for various companies in India and abroad in the areas such as Six Sigma, Quality Function Deployment ( QFD ) , ISO 9000, TQM, Statistical Process Control, Enterprise Solutions, Estimation Techniques , Function Point Analysis , Software Project Management, CMMI, World Class Manufacturing, Operations Management, Modeling Supply Chain Management and Customer Relationship Management.

Teaching as visiting faculty simultaneously for more than 12 yrs in reputes management institutes in Pune. in various subjects such as Operations Research, QT in HR, Financial Modeling, Marketing Models, Business Statistics, Minitab, ISO9000, CMMI, SCM, Software Project Management, Inventory Management, Cases in Operations Management. Written book on Business Statistics which is published by Tech max publication. Written Twelve books for various Distance Learning Centers including four books for Symbiosys Center for Distance Learning in the subjects TQM, SCM, BPR, TQM and HR.

Page 12: John Deere Sem-II Booklet

Evaluation Pattern

The assessment/ evaluation for the above core subjects will be done on continuous basis for internal marking for 40 which will be in the form of Assignment based on the type of subject. There will two assignments and the date of submission will be informed later.

At the end of each semester a written examination for 60 marks will be held on each of the core subjects. The passing percentage will be 50% for the internals as well as the externals. A participant needs to clear both the internals as well as externals separately.

Page 13: John Deere Sem-II Booklet

Time Table: Semester II (November 2010- May 2010)

November 2010

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT Timings: 6.00 pm to 9.00 pm

Venue: John Deere,Magarpatta City,Pune

Date and Faculty Date and Faculty

Monday 22nd Nov, 2010

Consumer Behavior Prof. Pushkar Phadtare

29th Nov, 2010 Consumer Behavior

Prof. Pushkar Phadtare

Tuesday 23rd Nov, 2010

Financial Management Prof. Vaishali Apte

30th Nov, 2010 Business Communication

Col. Sunil Brijkrishan

Wednesday 24th Nov, 2010

Business Decision Analysis Prof. Girish Phatak

Page 14: John Deere Sem-II Booklet

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT

Timings: 6.00 pm to 9.00 pm Venue: John Deere,Magarpatta City,Pune

Date and Faculty Date and Faculty Date and Faculty Date and Faculty

Date and Faculty

Monday

6th Dec, 2010 Consumer Behavior

Prof. Pushkar Phadtare

13th Dec, 2010 Consumer Behavior

Prof. Pushkar Phadtare

20th Dec, 2010 Consumer Behavior

Prof. Pushkar Phadtare

27th Dec, 2010 Consumer Behavior

Prof. Pushkar Phadtare

Tuesday

7th Dec, 2010 Financial

Management Prof. Vaishali

Apte

14th Dec, 2010 Business

Communication Col. Sunil

Brijkrishan

21st Dec, 2010 Financial

Management Prof. Vaishali Apte

28th Dec, 2010 Business

Communication Col. Sunil

Brijkrishan

Wednesday

1st Dec, 2010 Operations

Management Prof. Madhip

Gandhi

8th Dec, 2010 Business Decision

Analysis Prof. Girish

Phatak

15th Dec, 2010 Operations

Management Prof. Madhip

Gandhi

22nd Dec, 2010 Business Decision

Analysis Prof. Girish Phatak

29th Dec, 2010 Operations

Management Prof. Madhip

Gandhi

Page 15: John Deere Sem-II Booklet

January 2011

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT Timings: 6.00 pm to 9.00 pm

Venue: John Deere,Magarpatta City,Pune

Date and Faculty Date and Faculty Date and Faculty Date and Faculty Date and Faculty

Monday

3rd Jan, 2011 Consumer Behavior

Prof. Pushkar Phadtare

10th Jan, 2011 Consumer Behavior

Prof. Pushkar Phadtare

17th Jan, 2011 Consumer Behavior

Prof. Pushkar Phadtare

24th Jan, 2011 Consumer Behavior

Prof. Pushkar Phadtare

31st Jan, 2011 Financial

Management Prof. Vaishali Apte

Tuesday

4th Jan, 2011 Financial

Management Prof. Vaishali

Apte

11th Jan, 2011 Business

Communication Col. Sunil

Brijkrishan

18th Jan, 2011 Financial

Management Prof. Vaishali Apte

25th Jan, 2011 Business

Communication Col. Sunil

Brijkrishan

Wednesday

5th Jan, 2011 Business Decision

Analysis Prof. Girish

Phatak

12th Jan, 2011 Operations

Management Prof. Madhip

Gandhi

19th Jan, 2011 Business Decision

Analysis Prof. Girish Phatak

26th Jan, 2011 Republic Day

Holiday

Page 16: John Deere Sem-II Booklet

February 2011

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT Timings: 6.00 pm to 9.00 pm

Venue: John Deere,Magarpatta City,Pune

Date and Faculty Date and Faculty Date and Faculty Date and Faculty

Date and Faculty

Monday

7th Feb, 2011 Financial

Management Prof. Vaishali

Apte

14th Feb, 2011 Financial

Management Prof. Vaishali Apte

21st Feb, 2011 Financial

Management Prof. Vaishali Apte

28th Feb, 2011

Financial Management

Prof. Vaishali Apte

Tuesday

1st Feb, 2011 Operations

Management Prof. Madhup

Gandhi

8th Feb, 2011 Operations

Management Prof. Madhup

Gandhi

15th Feb, 2011 Business

Communication Col. Sunil

Brijkrishan

22nd Feb, 2011 Business

Communication Col. Sunil

Brijkrishan

Wednesday

2nd Feb, 2011 Business Decision

Analysis Prof. Girish Phatak

9th Feb, 2011 Business Decision

Analysis Prof. Girish

Phatak

16th Feb, 2011 Business Decision

Analysis Prof. Girish Phatak

23rd Feb, 2011 Business Decision

Analysis Prof. Girish Phatak

Page 17: John Deere Sem-II Booklet

March 2011

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT Timings: 6.00 pm to 9.00 pm

Venue: John Deere,Magarpatta City,Pune

Date and Faculty Date and Faculty Date and Faculty Date and Faculty

Date and Faculty

Monday 7th Mar, 2011 Session/Workshop

14th Mar, 2011 Session/Workshop

21st Mar, 2011 Session/Workshop

28th Mar, 2011

Session/Workshop

Tuesday

1st Mar, 2011 Operations

Management Prof. Madhup

Gandhi

8th Mar, 2011 Business

Communication Col. Sunil

Brijkrishan

15th Mar, 2011 Business

Communication Col. Sunil

Brijkrishan

22nd Mar, 2011 Business

Communication Col. Sunil

Brijkrishan

29th Mar, 2011

Session/Workshop

Wednesday 2nd Mar, 2011

9th Mar, 2011 Operations

Management Prof. Madhup

Gandhi

16th Mar, 2011 Operations

Management Prof. Madhup

Gandhi

23rd Mar, 2011 Operations

Management Prof. Madhup

Gandhi

30th Mar, 2011

Session/Workshop

Page 18: John Deere Sem-II Booklet

April 2011

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT Timings: 6.00 pm to 9.00 pm

Venue: John Deere,Magarpatta City,Pune

Date and Faculty Date and Faculty Date and Faculty

Date and Faculty

Monday 4th Apr, 2011 Assignment Submission

11th Apr, 2011 PL

18th Apr, 2011 PL

25th Apr, 2011 Semester End Exam

Tuesday 5th Apr, 2011 Session/Workshop

12th Apr, 2011 PL

19th Apr, 2011 PL

26th Apr, 2011 Semester End Exam

Wednesday 6th Apr, 2011 Session/Workshop

13th Apr, 2011 PL

20th Apr, 2011 PL

27th Apr, 2011 Semester End Exam

Page 19: John Deere Sem-II Booklet

May 2011

SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT

Timings: 6.00 pm to 9.00 pm Venue: John Deere,Magarpatta City,Pune

Monday 2nd May, 2011

Semester End Exam

Tuesday 3rd May, 2011

Semester End Exam

Page 20: John Deere Sem-II Booklet

Code of Conduct

Attendance Rules:

Every student is expected to attend 100% lectures. However, considering the work commitments, a student can avail a relaxation of 25% of attendance. If the attendance of any student falls below the stipulated 75%, she/he will not be allowed to write semester end exams.

Examination Rules

All Internal Assessments as well as end term examination is mandatory.

The student shall be eligible to appear for maximum two continuous attempts (1 regular exam and 1 backlog).

Standard of Passing:

The standard of passing is 50% marks, in each paper as separate head of passing i.e. internal and external. Each subject is allotted 100 marks.

Library Rules:

The library functions from 9.00 a.m. to 6.00 p.m. for borrowing books and the Reading hall is open from 9.00 a.m. to 6.00 p.m. during most of the academic session. Library hours are subject to change and all changes, if any, are notified on the 'Library Notice Board' from time to time basis.

Borrowing Facility: One Book is issued for 4 weeks

Page 21: John Deere Sem-II Booklet

The issue system:

• The Library catalogue is available on-line. Public Access Catalogue popularly known as OPAC which can be accessed at Lavale campus form anywhere.

Overdue charges:

• If the Books are not returned on the due date, students have to pay an Late charges Rs. 2 /- per day per book.

Loss of books/library tickets

a. Members are responsible for the books issued on their library tickets. Loss of library book /tickets should be reported immediately in writing to the librarian.

b. If a book is lost by a member he/she should replace the book with overdue charges, if any.

c. The lost book will have to be replaced by the member within fifteen days or before the semester ends, whichever is earlier from the date of issue.

d. For Lost book, members to pay the book price of the as per accession register with any dues.

e. Payment for the lost book is to be made only to the SIBM counter person and a receipt is to be obtained from him/her.

Page 22: John Deere Sem-II Booklet

Have an Enjoyable Learning Experience.

All the Best

From SIBM Team