Job Description:

Job Title: Content Researcher

Reports to: Service Improvement Manager

Direct Reports: None

Our vision

No child in the UK will grow up to be poor or lonely just because they are blind

Our success depends on our valuesUnderpinning all of RSBC’s work are values embedded in trust and excellence.

TRUST: Respect & accountabilityENERGY: Straight talking & constantly learningAMBITION: Confronting reality & driving resultsMOTIVATION: Vision Impaired children and young people are our No 1 priority & we look for solutions, not problems

Primary Objectives

Responsible for researching and sourcing appropriate content for RSBC website, that provides visitors with the information they are seeking.

Where necessary, ensure that the necessary permissions are obtained to publish third party materials.

Work closely with colleagues to develop robust evaluation processes, gathering evidence of visitor satisfaction in order to drive content improvements and relevance.

Key tasks and main duties

1. Liaise with colleagues across the organisation to implement the website content plan, adhering to timescales.

2. Undertake desktop research to identify relevant content for information pages on RSBC website, according to website content plan

3. Communicate professionally with organisations or writers of identified material and obtain necessary publishing permissions

4. Write additional content in support of sourced information that is engaging and attractive to the audience

5. Ensure that information pages maintain a consistent tone and present a coherent information “package”

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6. Ensure all sourced information content is authoritative, relevant to the UK audience, credible and, where necessary, is attributed to its source

7. Ensure all content is accessible, satisfies audience need and reflects RSBC’s tone and brand

8. Ensure information content is optimised for search

9. Devise and implement a system to gather visitor feedback. Report to senior managers, providing recommendations to drive improvements that reflect visitor needs

10. Ensure that Equality and Diversity policies are embedded in all aspects of your work.

11. Be responsible for promoting and safeguarding the welfare of the Society’s learners/service users and all other children and young people/vulnerable adults that have contact with the organisation.

This Job Description cannot be considered to be exhaustive and other duties not included above may arise from time to time. On the understanding that such duties are commensurate with the purpose of the job and have been identified by the post holder’s line manager and advised to the post holder, then such additional duties shall form part of the requirements of this post.

Line Manager ..........................................................

Post holder ..........................................................

Date ..........................................................

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Person Specification

Professional and Educational Qualifications

Degree level or equivalent

Skills, Knowledge and Experience

Proven track record in a similar role – minimum two years’ experience in creating and managing targeted web content

High levels of motivation, self-management and initiative Exceptional written communication skills in English Strong, confident verbal communication skills to present RSBC in a credible

and professional manner that engenders trust in our content partners Proven experience of content research and webpage management Advanced knowledge of Microsoft Office Suite Experience across a number of web platforms Ability to grasp new concepts and present them to a variety of audiences Knowledge of intellectual property regulations and commitment to ethical

business practices Demonstrated critical and creative thinking Excellent influencing skills Good reporting skills Strong organisational skills Ability to work well under pressure and to tight deadlines Excellent attention to detail Understanding of third sector environment Ability to work within a multi-function team, sharing resources to maximise

impact. Outstanding interpersonal skills and cultural sensibility A desire to effect social change through personal actions

Desirable

Understanding of the needs of vision impaired people Experience of working with disabled people, particularly vision impaired young

people

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