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Jenni Lund • • • • •
Portfolio & Resume May 26, 2016
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Index
Resume | pg. 3, 4
LinkedIn Profile Summary | pg. 5
Graduate & Undergraduate Courses | pg. 6
Skills / Delta Sigma Pi Fraternity / International Volunteer | pg. 7
LinkedIn Recommendations | pg. 8
2014 and 2015 EPR Comments | pg. 9
Nominations for Pyramid of Excellence | p.10– 16
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Jenni A. Lund
[email protected] | W: 651-‐736-‐6479 | C: 612-‐749-‐0732 www.linkedin.com/pub/jenni-‐lund/4b/567/236
Professional Objective
Dedicated and motivated professional seeking a new career opportunity within a fun and fast past organization. To have the opportunity to leverage and contribute my high level education, leadership, organizational skills, business operations management, event planning, and client relationship expertise.
Education & Professional Credentials
Masters of Business Administration, with Emphasis in Change Leadership The College of St. Scholastica, St. Paul, MN. GPA 3.72 on 4.0 Scale.
Bachelor of Science, Management, with Minor in Business Administration Minnesota State University, Mankato, Mankato, MN, 2013. Dean’s List. GPA 3.70 on 4.0 Scale. Post-Secondary Enrollment Graduate Normandale Community College, Bloomington, MN, 2010.
Honors, Leadership
! Facilitator, Women’s Leadership Forum: Career Planning Group ! Circle Manager, Women’s Leadership Forum Lean In Circle ! Member, Meeting and Event Management Forum ! Recipient, Tech Forum Instant Recognition Award ! Recipient, N.E.W.B.I.E Award ! Liaison, NEON ! Recipient of 18 Pyramid of Excellence Nominations
Expertise Top 5 Strengths
! Fluent in both Mac and PC computer systems ! Highly experienced in Microsoft Office Suite; familiar with SAP ! Mastery of Avionte, Cybershift, Outlook, PeopleSoft, SharePoint ! Highly experienced in both group and individual projects, high level of accuracy ! Advanced critical thinking, decision making, and problem solving skills ! Highly adaptable, significant ability to work under pressure ! Event planning, logistics, workflow planning expertise ! Cooperative, versatile, flexible, organized, friendly, self-motivated professional
! Positivity, achiever, relator, responsibility, includer Experience continued
Administrative Assistant, 3M, St. Paul, MN, 2014 – Present. ! Perform key responsibilities for all administrative and office support activities for management and over 200 members within the groups
! Plan, organize and execute events, logistics, scheduling, event management ! Coordinate on and off site meetings, presentations, travel (domestic and international) ! Develop and manage networks of resources for critical information and data ! Initiate requisitions and ensure the hiring process and on-‐boarding is completed efficiently ! Perform Outlook calendaring management for managers, supervisors and lab personnel ! Process and create PeopleSoft purchases, purchase orders and non-‐purchase orders, as well as placing workshop orders when needed
! Manage and oversee bi-‐weekly and monthly time reporting ! Receive and direct visitors and employees ! Maintain office supply inventories and manage special requests ! Access, input and maintain data ! Created administrative and office procedures (NTI calendar, tech aide, new employees) ! Anticipate needs and prepared and distributed materials for meetings and other requests ! Shares best practices with the team to promote a positive team environment ! Exercise discretion in all matters of confidentiality
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Experience, continued
SEMS Office Intern, 3M, St. Paul, MN, 2013. ! Ensured managers were managed via effective calendar management; prioritized and ensured deadlines were met well before the actual deadlines
! Processed and created PeopleSoft purchases, purchase orders and non-‐purchase orders, as well as placing workshop orders when needed
! Managed and oversaw bi-‐weekly and monthly time reporting ! Received and directed visitors and employees ! Scheduled and organized interviews ! Utilization of thorough understanding of computers and specific programs including Microsoft Word, Excel, PowerPoint, Lotus Notes, SAP, and other miscellaneous databases (GetThere Online Booking, GTP, Alignments…etc.)
! Ensured that the managers had sufficient resources to complete projects
Team Supervisor, Highland Hills Apartments, Mankato, MN, 2013. ! Responsible for overseeing and enhancing the value of apartment turnovers ! Completed critical operations tasks including inspecting, cleaning, and finalizing apartments ! Led and motivated multiple teams in day-‐to-‐day property operations ! Organized and created a daily schedule while making certain deadlines are met ! Completed essential paperwork and entered information into databases ! Inventory management responsibilities
HR Recruiting and Staffing Intern, Jeane Thorne Inc., Mankato, MN, 2013. ! Provided exceptional service for clients, employees, and the community, while effectively communicating and handling concerns
! Utilized Avionte database for recruiting and management of clients ! Performed in-‐person interviews and completed hiring paperwork and reference checks for all candidates ! Determined what evaluations and assessments were necessary, and administered on-‐line evaluations to candidates
Server, Best Western Hotels, Inc., Mankato, MN, 2012 – 2013. ! Provided outstanding customer service to restaurant clientele while exceeding sales metrics on a daily basis
! Direct supervision of employees, training, performance management, work assignment, staffing, scheduling
! Efficiently provided meals for customers, utilizing extensive knowledge of menus and product ingredients, meeting and surpassing quality and efficiency performance targets
! Accurate and efficient management of cash, check, and credit transactions
Lead Supervisor/Sales, Cal’s Market and Garden Center, Savage, MN, 2007 – 2010. ! Supervised and motivated employees, performance management, work delegation ! Established and maintains customer contacts and relationships ! Sold retail products and services to customers while ensuring goals were met ! Provided outstanding customer service to store clientele ! Introduced new products, and communicated promotions and value to relevant customers ! Utilization of advanced knowledge of store products, services, special offers, promotions ! Managed data, cash registers, and completed transactions ! Organized and successfully implemented employee training
Volunteer & Community Work
! Volunteer, Feed My Starving Children ! Volunteer, West 7th Community Center ! Volunteer, Habitat for Humanity ! Member, NEON – 3M New Employee Orientation Network ! Member, Delta Sigma Pi Professional Business Fraternity, Minnesota State University, Mankato ! International Student Volunteers – Wyong, Australia
References Available Upon Request
Jenni Lund
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Summary I currently am looking for a new career opportunity where I can make a difference and profound impact while utilizing my skills, experience and education while adding tremendous value to an organization. I currently work at 3M as an Administrative Assistant and I could not ask for better management and groups to support. I have recently graduated from The College of St. Scholastica with my Masters in Business Administration, with an emphasis in Change Leadership.
I am interested in learning about all opportunities, yet I feel I would thrive in a role that can best use my strengths along with my leadership skills. A few roles that I have learned I thrive well in and have a true passion are career and leadership development along with event planning, training, marketing, recruiting, support, education, customer service, hiring, finance, meeting/office management etc. Instead of defining specific roles, what area do you need help with and I will exceed your expectations!
According the Strengths Finder 2.0, my top 5 strengths are: 1) Positivity
2) Achiever
3) Relator
4) Responsibility
5) Includer
I am a dedicated and hardworking individual. I strive to go the extra mile; I will go above and beyond expectations. Skills that have proved to be invaluable in every role is my ability to adapt quickly and I am a fast learner. I as well have a friendly and positive attitude. I can easily relate to just about anyone and have great interpersonal skills. I am excited for my future within the professional world and in gaining new experiences and learning opportunities to grow personally and professionally.
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Courses Master's of Business Administration, Emphasis in Change Leadership
Bachelor of Science (B.S.), Management, Minor in Business Administration
Management Writing and Resources 6412
Organizational Behavior 6420 Research Methods 6431 Management Communications and Cultural Competence 6413 Economics for Decision Making 6307 Marketing Consumer Behavior 6450 Strategic Leadership for Change 6455 Process Consultation Seminar 6201 Human Resource Management 6445 Global Leadership and Ethics 6465 E. Schein Seminar: Cape Cod Institute 6210 Managing Diversity 6209
Introduction to MIS 200 Survey of Financial and Managerial Accounting 217 Principle of Macroeconomics Principle of Microeconomics 202 Legal, Political, and Regulatory Environment of Business 200 Business Ethics 224W Principles of Marketing 310 Business Finance 362 Personal Adjustment to Business 396 Principle of International Business 380 Production of Operations Management 346 1 Human Resource Management 440 Human Behavior in Organizations 480 Entrepreneurship 443 Business, Society and Ethics 482 Organization Design 444 Business Policy and Strategy 481 Management Information Systems 459
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Skills & Expertise Event Planning Fundraising Microsoft Office Customer Service Non-profits PowerPoint Time Management Microsoft Excel Microsoft Word Social Media Team Leadership Interpersonal Skill Motivation Interviews Teamwork Management Marketing Research Sales Leadership Social Networking Human Resources Recruiting Communication
Professional Fraternity Member; Delta Sigma Pi | 2011 - 2013 (2 years) Delta Sigma Pi at Minnesota State University, Mankato, is America's foremost professional business fraternity. As an active member I held an officer position. This fraternity is organized to foster the study of business in universities; to encourage scholarship, social activity, and the association of students for their mutual advancement by research and practice; to promote closer affiliation between the commercial world and students of commerce; and to further a higher standard of commercial ethics and culture and the civic and commercial welfare of the community. The Epsilon Iota chapter of Delta Sigma Pi is one of 259 chapters across the United States. There are over 250,000 brothers nationwide. The Epsilon Iota Chapter at Minnesota State University was founded on December 10, 1960. Since our founding, we have initiated over 900 total members.
Volunteer - International Student Volunteers | May 2012 - June 2012 (2 months) I was fortunate enough to travel overseas, with International Student Volunteers Program. For a few weeks, I volunteered with Wyong Shire Council in Australia. Along with my group, we worked on environmental tasks, such as rehabilitating river banks, planting and mulching in salt marshes, working in their council nursery and any other tasks they needed help with. It was an experience of a lifetime and one I will never forget. It was great to see how much we were able to get done in such a short amount of time and know that we made a difference.
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5 people have recommended Jenni "I have worked with Jenni Lund for a few years now. Jenni possesses some of the greatest communication and organizational skills I have ever seen. She is a very intelligent team builder. She led many of our idea generation sessions with great success and was always able to obtain consensus at the end of our working sessions. Jenni is a true leader and can bring energy and harmony to any team. I strongly recommend her. Hassan Sahouani, PhD, JD." Hassan Sahouani, Senior Research Specialist, 3M Corporate Research, worked directly with Jenni at 3M "I had the pleasure of working with Jenni during her internship with Jeane Thorne Inc. Jenni always completed the tasks assigned to her in a timely and accurate manner and went above and beyond to ensure deadlines were met and all tasks accomplished successfully. I highly recommend Jenni for any position in the Business Management or Administration field." Rachal Depuydt, managed Jenni at Jeane Thorne Inc. "I would like to take an opportunity to offer a personal recommendation for Jenni Lund. I have known Jenni since she pledged for Delta Sigma Pi. The pledging process can be quite demanding at times and Jenni has demonstrated dedication and hard work in the process. Her perseverance was admirable. Since she was initiated, she has continued to stay involved. I think her grades reflect her dedication and hard-work, and that Jenni truly deserves the credit for the work she has done with our Chapter. For these reasons, I highly recommend Jenni Lund. Because of her drive to succeed and impressive academic achievements, Jenni is a worthy candidate for any position given to her." Samantha Motz, worked directly with Jenni at Delta Sigma Pi "Jenni is very organized and self-motivated as well as having excellent work ethics. Jenni quickly rose to a supervisory role at the store including; opening, closing, cash counting, and cash management of the active cash registers. As independent projects were presented, Jenni was always eager to take on more responsibility and always exceeded our expectations." Bryan Peterson, managed Jenni at Cal's Market and Garden Center "I am a MBA cohort with Jenni and a Non Profit Executive. I have witnessed and experienced firsthand the competent skill set of Jenni Lund. Jenni has a deep belief in the power of people, purpose, and group process. Jenni is an asset to any team: she maximizes her strengths, is able to bring out the strengths of each team member, and is able to keep the team focused and energized, toward completion of the project. I am a RAVING FAN of Jenni Lund and would recommend her without hesitation to any organization seeking team members with: passion, excellence, servant leadership, business acumen, and integrity." Christa Getchell, President of Foundation, Park Nicollet Health Services, studied with Jenni at The College of St. Scholastica
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3M 2014 & 2015 Employee Performance Review Comments Managers: Guy Joly, Maureen Kavanagh, Michael Determan & Jochen Stock
2014 Note Manager Comments
Jenni joined CRML in January of 2014 and has gotten up to speed quickly. Jenni is supporting both The Pressure-Sensitive Adhesives and Release Materials cluster and the Polymer Science cluster,
supporting Jochen Stock, Maureen Kavanagh and Guy Joly. Jenni manages manager calendars and sets up and coordinates meetings for cluster management. Jenni also coordinates monthly cluster meetings and has taken the initiative to set up SharePoint sites for her two clusters. Jenni has
also done a very nice job on- boarding new employees into CRML, a major task with all the new hires that have joined the lab over the past 6 months. Jenni organized the 2014 CRML/CRAL picnic which
turned out to be an excellent event. Jenni deserves the lion’s share of the credit for organizing the event and coordinating everything that had to happen to make the picnic a success. Overall, Jenni has done an excellent job in her new role and her enthusiasm and strong work ethic are
appreciated. Jenni’s quick responses to requests for assistance and her proactive approach to her job are also highly valued. Thank you for all you are doing for our labs!
2015 Note Manager Comments
Jenni had another very strong year in 2015, continuing to support both the Polymer Science cluster and the PSARM cluster. Over the year, Jenni directly supported 4 managers, Jochen Stock, Maureen Kavanagh,
Michael Determan, and Guy Joly. Jenni also stepped in and supported both the Biomaterials Cluster and the PMC cluster in the first half of the year. This additional support was especially needed due to an extended absence that left these two groups without support. Jenni’s efforts to help onboard new employees has been
very strong and is very much appreciated by the CRML management team. Jenni also stepped up and helped plan and organize a number of events this year including the PSA Symposium, the CRML Annual Bowling
Event, Outlook Learning Sessions, the West 7th Spring and Fall Cleanups and a Feed My Starving Children United Way event. Throughout the year, Jenni has been outstanding in her role and her attention to calendar
management as well as travel arrangements has been excellent. Jenni is highly organized, flexible, and able to handle ill-defined tasks. Jenni follows through on assignments and always finds a way to accomplish what
needs to get done. This ability to handle new challenges and find ways to get things done is greatly appreciated by those of us who work with Jenni. Thank you for all you do for our groups in CRML!
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Pyramid of Excellence Nominations
Congratulations on being nominated for the Pyramid of Excellence! This is a tremendous honor and speaks highly of your contributions to 3M. Your nomination will be reviewed for the next Business Unit/Area level award. Thank you for all you have done!
INDIVIDUAL NOMINATION INFORMATION Nominated By: Guy D. Joly 1-13-2015 Supervisor Comments: Please see nomination. 1. Benefits to 3M for the accomplishments of the nominee: $100,001 - $500,000
2. OUTSTANDING ACCOMPLISHMENTS: Jenni had an outstanding year in 2014, getting off to a fantastic start to her 3M career. Jenni joined CRML in January and very quickly became effective in her role. Jenni supported both the Pressure-Sensitive Adhesives and Release Materials cluster and the Polymer Science cluster in 2014. This involved supporting Jochen Stock, Maureen Kavanagh, Michael Determan and Guy Joly. Throughout the year, Jenni effectively managed managers’ calendars, set up meetings for the management team as well as cluster-level meetings. Jenni also showed strong initiative in setting up SharePoint sites for both the PSARM and PS clusters. Another area where Jenni excelled in 2014 was in onboarding new CRML employees. Jenni’s onboarding activities involved both new full-time regular 3Mers as well as a host of Technical Aides and contract employees as well. Onboarding has truly been demanding in 2014 given all the new hiring within Jenni’s two clusters and Jenni played a critical role in getting new hires integrated into the clusters and up and running quickly. Jenni always ensured that new hires had space and a laptop and that their space was already set up for them with everything they needed to get started. Often, Jenni went the extra mile in ensuring that labs were professionally cleaned before new hires arrived. The preparation Jenni put into the onboarding process really did go a long way to making a good first impression with our new hires. In the fall of 2014, Jenni played a very valuable role in organizing phone interviews with candidates and even coordinating an on-campus interview for a candidate that could not make it to the Rapid Recruiting event. On top of her role with PSARM and PS, Jenni also provided regular support to the Performance Materials Cluster and the Biomaterials Cluster in 2014. For a variety of reasons, Jenni was often called upon to go above and beyond her role in supporting two clusters to providing support to both PMC and BM as well. This extra support included setting up meetings, ordering equipment, coordinating laboratory moves, and even helping with onboarding to support the management teams in PMC and BM.
3. CUSTOMER AND CLIENT FOCUS (External and Internal): Jenni is results oriented and definitely a team player. Her positive attitude and ability to get results have made her a go-to resource within CRML. Quite honestly, Jenni's enthusiasm and positive attitude are second to none. 4. LEADERSHIP: Jenni led the organization of the 2014 CRML/CRAL picnic; the picnic was a great success and much of the credit goes to Jenni for organizing a planning team and being the individual most responsible for coordinating with the various vendors/caterers brought in for food and entertainment. Jenni showed strong leadership in her role overseeing the 2014 CRML/CRAL picnic and the event would not have been nearly as successful without her involvement. Jenni led the organizing committee for the event and ensured that there were sufficient volunteers to staff the event. She also made sure that these volunteers knew when and where they were needed. Jenni also did an outstanding job assisting with the 2014 Polymer Science Techconnect event; Jenni assisted in organizing the event, putting together advertisement posters and the handout for the event, ensuring that the cluster’s posters were prepared and printed on time, and also helping to organize the space in the 201 Auditorium which also involved helping put together the layout for the poster session. In addition to her role in CRML, Jenni volunteered for the NEON (New Employee Orientation Network) team, serving as a liaison between St. Paul and locations across the US as well as globally. Jenni showed leadership and tremendous initiative in her role on the NEON team. Overall, Jenni’s performance in 2014 was excellent. Her genuine enthusiasm, strong work ethic, and can-do attitude are remarkable.
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Purgett Input for Jenni Nomination 1-‐23-‐2015
As a staff scientist (Purgett) who benefits repeatedly from Jenni’s efforts, I offer up the following comments. Based on thirty years at 3M, I personally have never had a more satisfying experience with an administrative staff person. From the big picture perspective, Jenni excels based on a high-‐functioning combination of competence and attitude. I am so impressed with the combination of what she does, and most important, the manner in which she does it. Regarding competence; She ‘gets stuff done’, and done right, in a timely fashion. She combines her own in-‐depth knowledge with a strong resource network. Attention to detail and dependability are an integral part of who she is as a person, and how she relates to others, and our shared objectives. Regarding attitude; This is paramount to understanding her contribution to the overall effectiveness and ‘atmosphere’ associated with our working groups. From the start, there was no doubt that she was unequivocally our advocate. No question or request is too ‘dumb’, too complicated, or not within her job description. There is no pretense. She clearly is one of those relatively rare individuals who manifests a quick and capable intellect, a great work ethic, and a true & warm heart. There is no question that she derives satisfaction and joy from the process of working with, and helping others. She is a very big part of what keeps this place both ‘humming’ along, as well as a much more pleasant place to spend our day. On that basis, I am grateful for the opportunity to acknowledge her contributions by supporting this nomination.
Miscellaneous Recognition Thank you, and thank you for all of your support. You are truly one of the best support staff that I’ve known. ~ Dennis Vogel
Hi Guy and Maureen, Just wanted to let you know that I recently worked with Jenni as she scheduled a trip for a candidate that will be interviewing with us in CRPL and with Jim's group in ML. Jenni was incredibly responsive, easy to work with, and very adaptable as we had to modify the interview schedule to try to fit 9 people's summer schedules (including Wade's)! I appreciate her efforts -- it made my days run much smoother since I was confident she was handling it! ~ Cathy Tarnowski I have submitted for Jenni a $100 award to recognize her contributions and assistance in CRML. She is appreciated. Thank you. ~Diane Privratsky Great job Jenni! It is very helpful and I have not seen anything like this before. .....very comprehensive and covers everything we need to know. Thank you ~Anish Kurian I think that this will be really helpful for the group--especially newer members. Do you think that you will keep information like this and some of your other emails about information on project numbers, etc. to give new members when they join? I think a packet like that would be invaluable. Thanks, again--it is always good to be reminded of these things, also! ~Ann Fornof Thanks for your determination. ~Elizabeth C. Edblom
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Was cleaning up email and found this...Jenni made some great additions to our existing email before she left. Great job!! I AM proud!! ~Dana Fredrickson You are doing wonderful! I hope that you like being here as much as we love having you. ~Diane Privratsky This is just one example of the great work Jenni, my Circle Manager, is doing in providing leadership for our Circle of Assistants! Such a treat working with you. ~Karna Peters You rock! Thanks for keeping us all on track and updated! Ever thought about a career in project management? I think you would do well. Have a good day! – ~Mary Skon
INSTANT RECOGNITION A Joint Venture of the Tech Forum and the Tech Council
03/24/2015 Jenni A. Lund
is recognized by Lyudmila A. Pekurovsky
For an outstanding job in recapturing Office 365 presentation and for translating it into plain English for employees.