Westin Hotels & Resorts

Jiyoung Koo

Recent history of the company Interesting facts about the company Description of the major product(s) Size and range of company Major markets serviced by company How does the company meet the needs of their

customers Employee positions found within the company Future Plans of the company

Table of Contents

 Introduction of Heavenly Bed line

Refreshed partnership with United Airlines

Expanding globally

Recent history of the company

Starwood Hotels & Resorts Worldwide Founder > Severt W. Thurston Frank Dupar Three Westin hotels in Toronto 1954 Western International Hotels ->1980, it changed its

name again to the current Westin Hotels & Resorts. Westin claims to have been the first hotel chain to introduce guest

credit cards (in 1946) First hotel to gain a national retain store (Heavenly) Heavenly Bed line on select United premium service routes

between New York City and California

Interesting Facts

Provides accommodation of the high standard with numerous facilities. 

Hotel room varies.  Suits are also available Amenities and additional features can be

added Accommodation Packages are also available

Major products

Spa Child care Internet Kitchen Facilities Fitness center Indoor and outdoor pool Location of hotel (varies from airport, beach and city centre) Able to hold many events: Event Space (convention, wedding)

Amenities

Westin Kids Club (For family) Bed and SuperFoodsRx menu (numerous food options) The Heavenly Spa RunWestin (Gym) and WestinWORKOUT Suite with kitchen facilities

Types of features you can add on your accommodation

Westin Package

Package for couple

Sparkling wine & strawberries upon arrival Full American breakfast in-room or restaurant for two daily 

featuring SuperFoodsRx™ inspired menu items Leisurely 4pm late checkout (Subject to availability)

Packages for business people

Breakfast for one daily featuring SuperFoodsRx™ inspired menu items

High-speed Internet access

More than 190 hotels and resorts in nearly 40 countries and territories

Hotels and resorts worldwide are defined by modern design, gracious service and a deeply relaxing atmosphere.

Whether you’re golfing in Spain, snorkeling in Bali, or sightseeing in Times Square

Westin delivers an experience wholly unlike any other.

Size and Range of Company

The major market often referred to as “balance seekers” by Westin, is very health conscious and looking for travel options that help sustain healthy lifestyles, no matter whether staying for leisure or business purposes.

Westin Hotels & Resorts® are heavens of wellness and rejuvenation for those seeking a transformative hotel experience. Through innovative programs and thoughtful amenities such as WestinWORKOUT®, the Heavenly® Bed and SuperFoodsRx™ menu, they offer guests services to enhance their stay and leave them feeling better than when they arrived.

Major markets serviced by company

Competitive pay, perks and more  The hotel has rewards and recognition program highlighting the

achievements of specific individuals.An environment of success  The corporate world pays quite a bit of lip service to creating a

culture of teamwork in a fun work environment.The opportunity to achieve  By creating world class training and development programs,

Westin ensures our associates are constantly evolving and growing.

Training employees to boost up their customer service

How does the company meet the needs of their customers

Employee Positions Available

Administration Architecture and Design Catering/Convention

Services Creative/Brand Design Development and

Acquisition Engineering/

Maintenance/Facilities Finance/Accounting Food and

Beverage/Culinary General Manager/Hotel

Manager/Director of Operations

Global Citizenship Guest Services/Front

Office Housekeeping and

Laundry

Human Resources Information Technology Legal, Compliance Procurement/Strategic

Sourcing Public

Relations/Communications/Media

Reservations/Call Center/Telemarketing

Revenue Management Sales and Marketing Security and Loss

Prevention Six Sigma Spa/Golf/Health

Club/Recreation

Plan to add 30 percent more hotels in Asia this year to meet demand from tourists and business travelers.

Also add 7 to 8 more properties as economic growth in India and China boost demand, said Brian Povinelli, global brand leader for Westin.

The hotel chain is seeking to establish a strong foothold in the nation as it plans to capture both the domestic travelers and those heading overseas.

Future Plans of the company

http://www.starwoodhotels.com/westin/index.html?PS=GWS_aa_Google_BROAD-_westin_hotels_121008

http://www.bloomberg.com/news/2012-03-22/westin-plans-to-add-30-more-hotels-in-asia-eyeing-china-growth.html

http://en.wikipedia.org/wiki/Westin_Hotels

Works Cited