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A PROJECT REPORTA PROJECT REPORT
ONON
HDFC BANK IN THE FIELD MARKETING
Submitted by:Submitted by:ASHISH BANSALASHISH BANSAL
BBA, IIIRD YEAR
JIMS, ROHINI
TABLE OF CONTENTS
Preface
Acknowledgement
Table of Contents
Chapter 1 : Introduction
Overview
Profile
Products of the Organisation
Competition Information
Swot Analysis
Chpater 2 : Objectives and Methodology
Significance
Scope, Methodology, Case Study
Chapter 3 : Competition Analysis
Chapter 4 : Data Analysis
Chapter 5 : Findings and Recommendations
Annexure
Bibliography
PREFACE
Objective of the project is to study, understand and analyze various
aspects related to the Investment patterns of Trusts and Societies. The
research is based on the information collected by the help of the
questionnaires filled by various Trusts and Societies visited. The
questionnaire was formulated with the aim of finding about the
preferences of the societies when they go in for the investment of
surpluses generated by them. Due to lack of time the survey was
limited to South Delhi. I visited over 250 Trusts and Societies during
my survey. An attempt was made to judge on the basis of the response
generated, the scope to expand the services of HDFC Ltd. in the area
of Trust Deposit. The survey helped to draw a general trend of the
investment pattern of the Trusts and Societies.
ACKNOWLEDGEMENT
I would also like to thank the HDFC staff for cooperating with me and be
there when ever I needed their kind support and help.
Last but not the least I would like to thank all the respondents who took out
time from there busy schedules to help me in my project, this project could
not have been a success without them.
Chapter 1
INTRODUCTION
With years, banks are also adding services to their customers. The
Indian banking industry is passing through a phase of customers
market. The customers have more choices in choosing their banks. A
competition has been established within the banks operating in India.
With stiff competition and advancement of technology, the services
provided by banks has become more easy and convenient. The past
days are witness to an hour wait before withdrawing cash from
accounts or a cheque from north of the country being cleared in one
month in the south.
HDFC was incorporated in 1977 with the primary objective of meeting
a social need – that of promoting home ownership by providing long-
term finance to households for their housing needs. HDFC was
promoted with an initial share capital of Rs. 100 million.
Business Objectives
The primary objective of HDFC is to enhance residential housing stock
in the country through the provision of housing finance in a systematic
and professional manner, and to promote home ownership. Another
objective is to increase the flow of resources to the housing sector by
integrating the housing finance sector with the overall domestic
financial markets.
Organisational Goals
HDFC’s main goals are to :-
The primary objective of HDFC is to enhance residential housing stock
and to promote home ownership.
To acquire by purchase, lease, exchange, hire or otherwise lands &
property or any interest in the same in India.
To advance money to any person/ persons, company or corporation,
society or association either at interest without, and or with or without
any security and in particular to advance money to shareholders of the
company or to oth4r persons to enable the person to erect, or
purchase, or enlarge, or repair any house or building or any part or
portions thereof or to purchase any freehold or leasehold or any lands
or estate or property in India upon the terms and conditions as laid by
the company.
To develop & turn to account any land acquired by the company or in
which the company is interested, and in particular by laying out and
preparing the same for building purposes, constructing, altering pulling
down, decorating, maintaining; furnishing, fitting up and improving
buildings, and by planting, paving draining, farming, cultivating, letting
on building lease or building agreement, and by advancing money and
entering into contracts and agreements of all kinds with builders,
tenants and others.
Subject to the provisions of the Banking Regulation Act 1949, to
receive moneys on deposits, loans or otherwise with or without interest
and to secure the same in such manner and on such terms and
conditions as the company may think fit and proper and to guarantee
the debts, obligations and contracts of any person, firm, company, or
corporation whatsoever.
To negotiate loans of every description.
To finance or assist in financing the sale of house, buildings, flats,
either furnished or otherwise, by way of hire purchase or deferred
payment or similar transactions and to institute, enter into, carry on,
subsidize finance or assist in subsidizing or financing he sale of these
houses, buildings, flats, furnished or otherwise, upon any term
whatsoever.
Besides these the company has certain objectives incidental or
ancillary to the attainment of the main objective. These are :
To aid any government, state, or any municipal corporation, or
company or association or individual with capital, credit, means or
resources for the prosecution of any work, undertakings, project or
enterprises which are conducive to all or any of the object of the
company.
To adopt such means of making known to the business of the company
as may seen expedient, and in particular by the advertisement in the
press, by circulars, by purchase and exhibition of work, of art of
interest, by publication of books and periodicals, by granting prices,
rewards and donations.
To provide for the welfare of the employees or ex employees of the
company and the wives, widows and the children or the dependents of
such persons in such manner as the company deems fit and proper.
To effect and maintain insurance against loss of or inuuryt to any
property of or any persons employed by the company or against any
other loss to the company.
To undertake and carry on the business in India or abroad of Merchant
Banking including consultancy services of all kinds and description,
investment counseling, portfolio management, providing of financial
and investment assistance, syndication of loans, counseling, and tie-up
for project and working capital finance, syndication of financial
arrangements wheth4er in domestic or international markets, handling
of mergers and amalgamations, assisting in the setting up of joint
ventures, foreign currency lending, tax consultancy, underwriting of
any securities, whether singly or in consortium and without prejudice
to the generality of the foregoing to act as advisors and consultants,
managers to the issue of shares, debentures, stocks, bonds and
securities.
ORGANISATION AND MANAGEMENT
HDFC is a professionally managed organisation with a board of
directors consisting of eminent persons who represent various fields
including finance, taxation, construction and urban policy &
development. The board primarily focuses on strategy formulation,
policy and control, designed to deliver increasing value to
shareholders.
Board of Directors
Mr. D S Parekh - Chairman
Mr. Keshub Mahindra - Vice Chairman
Ms. Renu S. Karnad - Executive Director
Mr. K M Mistry - Managing Director
Mr. Shirish B Patel
Mr. B S Mehta
Mr. D M Sukthankar
Mr. D N Ghosh
Dr. S A Dave
Mr. S Venkitaramanan
Dr. Ram S Tarneja
Mr. N M Munjee
Mr. D M Satwalekar
FOUNDER OF HDFC
Man with a Mission
An extract from the book 'A Tribute' If ever there was a man with a
mission it was Hasmukhbhai Parekh, our Founder and Chairman-
Emeritus, who left this earthly abode on November
18, 1994.
Born in a traditional banking family in Surat, Gujarat,
Mr. Parekh started his financial career at Harkisandass
Lukhmidass – a leading stock broking firm. The firm
closed down in the late seventies, but, long before
that, he went on to become a towering figure on the
Indian financial scene.
In 1956 he began his lifelong financial affair with the economic world,
as General Manager of the newly-formed Industrial Credit and
Investment Corporation of India (ICICI). He rose to become Chairman
and continued so till his retirement in 1972.
At the ripe age of 60, Hasmukhbhai started his second dynamic life,
even more illustrious than his first. His vision for mortgage finance for
housing, gave birth to the Housing Development Finance Corporation –
it was a trend-setter for housing finance in the whole Asian continent.
He was a true development banker. His building up HDFC without any
government assistance, is itself a brilliant chapter in financial history.
His wisdom and warmth drew people from all walks of life to him, for
advice, guidance and inspiration.
A soft spoken man of few words, Mr. Parekh nevertheless held strong
and definite views with a quiet conviction. He was always concerned
with building bridges, improving and encouraging communication
between people.
As Henry W. Longfellow said:
Lives of great men all remind us
We can make our life sublime,
And, departing leave behind us
Footprints on the sands of time.
OVERVIEW
From a modest beginning of Rs 7.1 cores in home loan approvals in its
first year of operations to over Rs. 1,00,000 crores in cumulative home
loan approvals in 28 years, HDFC has come a long way. As an
institution that introduced an unknown concept in the late 1970s, it
has defined and spearheaded many of the changes that have given
shape to the housing industry through the years and has turned the
dream of owning a home into reality for over 2.7 million families across
the country. The journey began as a thought that took shape in the
mind of HDFC’s founder Chairman, Mr. H.T. Parekh, who laid a solid
foundation. This thought grew to become a reality in the form of HDFC
to enable Indian households access housing in their prime earning
days through institutional finance. At the time of its commencement,
HDFC was the first private sector housing finance institution in India.
Since the early years, it clearly defined the company’s core values -
integrity, transparency and trust, ingraining it throughout the
organization and in all its activities. It focused on a future that it
needed to make, rather than wait for it to happen and went on to
transform the concept of providing retail finance to middle class
families in India into a world class institution. Its success encouraged
the creation of a number of housing finance institutions in India.
HDFC offers a wide range of deposit products, a secure investment
option, with attractive returns. Deposits are accepted from Charitable
Trusts, Religious Trusts, Educational Institutions, Employees' Welfare
Trusts and others as decided by the management.
The primary objective of the project is to study, understand and
analyze various aspects related to the Investment patterns of Trusts
and Societies. The research is based on the information collected by
the help of the questionnaires filled by various Trusts and Societies
visited. The questionnaire was formulated with the aim of finding about
the preferences of the societies when they go in for the investment of
surpluses generated by them. Due to lack of time the survey was
limited to South Delhi. I visited over 250 Trusts and Societies during
my survey. An attempt was made to judge on the basis of the response
generated, the scope to expand the services of HDFC Ltd. in the area
of Trust Deposit. The survey helped to draw a general trend of the
investment pattern of the Trusts and Societies.
PROFILE
The primary objective is to study, understand and analyze various
aspects related to the Investment patterns of Trusts and Societies. The
research is based on the information collected by the help of the
questionnaires filled by various Trusts and Societies visited. The
questionnaire was formulated with the aim of finding about the
preferences of the societies when they go in for the investment of
surpluses generated by them. Due to lack of time the survey was
limited to South Delhi. I visited over 250 Trusts and Societies during
my survey. An attempt was made to judge on the basis of the response
generated, the scope to expand the services of HDFC Ltd. in the area
of Trust Deposit.
A good majority of the investors questioned were of the view that the
organization they are currently dealing with is financially strong. Mainly
the source of income has been found to be Donations received by the
trusts. The share of other income sources is very low as compared to
Donations. The management of most of the Societies visited accepted
that the funds they are collecting, are meeting the expenses
satisfactorily. The surplus generated by the society is mostly being
used for making investments. The trustees or the governing body of
the societies play the key role in recommending investments to the
society. The four most important and critical considerations from the
investors point of view found to be are rate of interest, safety, good
service and location of the institution.
PRODUCTS OF THE ORGANISATION
HDFC offers a wide range of deposit products, a secure investment
option, with attractive returns. Deposits are accepted from Charitable
Trusts, Religious Trusts, Educational Institutions, Employees' Welfare
Trusts and others as decided by the management.
Trusts can choose from any of the following products depending on
their need.
Trust Deposits:
1) Fixed Rate Deposits
Following options are available under Fixed Rate Deposit -
i) Monthly Income Plan
ii) Non-Cumulative Deposits
iii) Annual Income Plan
iv) Cumulative Deposits
2) Variable Rate Deposits
Variable Rate Deposit is a new addition to the wide range of deposit
products offered by HDFC to enable the depositors to take advantage
of movements in interest rates.
Following options are available under Variable Rate Deposit –
i) Monthly Income Plan
ii) Non-Cumulative Deposits
iii) Annual Income Plan
iv) Cumulative Deposits
Benefits of an HDFC Trust Deposit:
1. Highest Safety
2. Attractive Returns
3. Tax Benefits
4. Quick Loan Facility
5. High Service Standards
6. Demand Draft Facility
7. Electronic Clearing Service
Highest Safety:
'FAAA' and 'MAAA' rating affirmed for the eleventh consecutive year
by CRISIL and ICRA respectively.
Attractive Returns: HDFC deposits are Available throughout the year
and offer Attractive, Assured returns to investors
Tax benefits:
1. HDFC Trust Deposits is a specified investment under Section
11(5) (ix) of the Income Tax Act, 1961.
2. No tax deduction at source from Interest on deposits upto Rs.
5,000/- per branch in a financial year.
Quick Loan Facility: Loan against deposit is available after 3 months
from the date of deposit upto 75% of the deposit amount subject to the
other terms and conditions framed by HDFC. Interest on such loans will
be 2% above the deposit rate.
High Service Standards: Depositors are offered across the counter
services for new deposits, renewals, repayments and loan against
deposit facility. Further, all enquiries through email, post, telephone
and in person are attended to immediately.
Demand Draft Facility: Outstation depositors can send demand
drafts after deducting demand draft charges. This facility is applicable
for places where HDFC does not have an office.
Electronic Clearing Service: This facility is provided to depsoitors in
select centres whereby the interest will be credited directly to the
depositors' bank account. The depositor would receive a credit entry
"ECS HDFC" in his passbook/bank statement. Intimation of interest
credited would be sent on an annual basis. Your bank will not levy any
charge for this facility as per present RBI guidelines.
Presently this facility is being offered by us at the following centers –
ECS Centres :
Ahmedabad, Bangalore, Bhubaneshwar, Kolkata, Chandigarh, Chennai,
Hyderabad, Jaipur, Kanpur, Mumbai, Nagpur, Nasik, New Delhi, Pune
and Vadodara
Corporate Governance
The concept of corporate governance is entering a phase of global
convergence. The driver behind this is the recognition that companies
need to attract and protect all stakeholders, especially investors – both
domestic and foreign. Global capital seeks its own equilibrium and
naturally flows to where it is best protected and bypasses where
protection is limited or non-existent. Companies stand to gain by
adopting systems that bolster investor trust through transparency,
accountability and fairness.
The tide of regulation has risen to a high watermark and while there is
compelling evidence of financial benefits to companies which adopt
good governance practices, it has often been felt that the ethos of
corporate governance still needs to sink in. Corporate irregularities
continue to plague investors as regulators relentlessly strive to cleanse
the system. Financial scandals often prompt an overhaul of regulation.
But the efficacy of regulation can get negated when compliance
becomes a box-ticking exercise with prohibitive costs. Again, there is
no single model of good corporate governance. Principles, values and
ethics cannot be typecast into a universal one-size-fits-all framework.
‘Spreading the Word: Changing Rules in Asia’, the title of Corporate
Governance Watch 2004, an annual collaborative study of the
corporate governance landscape of Asian markets undertaken by CLSA
Asia Pacific Markets and the Asian Corporate Governance Association
has concluded that there appears to be a clear correlation between
companies and markets with strong corporate governance and
superior returns over the long term. According to the study, India ranks
among the top three in terms of corporate governance. With
increasingly integrated capital markets, good corporate governance is
of paramount importance for companies seeking to distinguish
themselves in the global economy.
HDFC, within its web of relationships with its borrowers, depositors,
agents, shareholders and other stakeholders has always maintained its
fundamental principles of corporate governance – that of integrity,
transparency and fairness. For HDFC, corporate governance is a
continuous journey, seeking to provide an enabling environment to
harmonise the goals of maximising shareholder value and maintaining
a customer centric focus.
HDFC maintains that efforts to institutionalise corporate governance
practices cannot solely rest upon adherence to a regulatory
framework. HDFC’s corporate governance compass has been its
business practices, its values and personal beliefs, reflected in the
actions of each of its employees.
The Board of Directors fully support and endorse corporate governance
practices as per the provisions of the listing agreements as applicable
from time to time. The Corporation has complied with the said
provisions and listed below is the Report of the Directors of HDFC on
Corporate Governance
COMPETITION INFORMATION
Indian banks, particularly private banks, are riding high on the retail
business. ICICI Bank and HDFC Bank have witnessed over 70 per cent
year-on-year growth in retail loan assets in the second quarter of 2005-
06. Annual revenues in the domestic retail banking market are
expected to more than double to US$ 16.5 billion by 2010 from about
US$ 6.4 billion at present, says a McKinsey study.
The home loan sector is also on a smooth course. The average loan
size of home finance companies is increasing. HDFC, the second
largest player in the home finance business, has seen average loan
increase from US$ 10,773 in FY04 to US$ 13,467 in FY05, a change of
almost 25 per cent. For ICICI Bank, which is the largest player in the
business, the average ticket size is about US$ 13,467 – US$ 15,711
and has increased by 10-15 per cent over last year.
Foreign banks are working on expanding their bases in the country.
The Ministry of Finance and Reserve Bank of India have agreed to allow
foreign banks to open 20 branches a year as against 12 now. At
present, 40 odd foreign banks have over 225 branches in India. At the
end of 2004-05, the total assets of foreign banks aggregated US$ 30
billion or 6.9 per cent of the assets of all scheduled commercial banks.
They will also be allowed 74 per cent stake in private banks. After
2009, the local subsidiaries of foreign banks will be treated on par with
domestic banks.
Challenges facing Banking industry in India
The banking industry in India is undergoing a major transformation due
to changes in economic conditions and continuous deregulation. These
multiple changes happening one after other has a ripple effect on a
bank trying to graduate from completely regulated sellers market to
completed deregulated customers market.
Deregulation: This continuous deregulation has made the Banking
market extremely competitive with greater autonomy, operational
flexibility, and decontrolled interest rate and liberalized norms for
foreign exchange. The deregulation of the industry coupled with
decontrol in interest rates has led to entry of a number of players in
the banking industry. At the same time reduced corporate credit off
take thanks to sluggish economy has resulted in large number of
competitors battling for the same pie.
New rules: As a result, the market place has been redefined with new
rules of the game. Banks are transforming to universal banking, adding
new channels with lucrative pricing and freebees to offer. Natural fall
out of thist. skill building has led to a series of innovative product
offerings catering to various customer segments, specifically retail
credit.
Efficiency: This in turn has made it necessary to look for efficiencies in
the business. Banks need to access low cost funds and simultaneously
improve the efficiency. The banks are facing pricing pressure, squeeze
on spread and have to give thrust on retail assets.
Diffused Customer loyalty: This will definitely impact Customer
preferences, as they are bound to react to the value added offerings.
Customers have become demanding and the loyalties are diffused.
There are multiple choices, the wallet share is reduced per bank with
demand on flexibility and customization. Given the relatively low
switching costs; customer retention calls for customized service and
hassle free, flawless service delivery.
Improving profitability: There is increasing competition and
narrowing of spreads and it is having an impact on the profitability of
banks. The challenge for banks is how to manage with thinning
margins while at the same time working to improve productivity which
remains low in relation to global standards. This is particularly
important because with dilution in banks’
equity, analysts and shareholders now closely track their performance.
Thus, with falling spreads, rising provision for NPAs and falling interest
rates, greater attention will need to be paid to reducing transaction
costs. This will require tremendous efforts in the area of technology
and for banks to build capabilities to handle much bigger volumes.
SWOT Analysis
Strengths Right strategy for the right
products.
Superior customer service vs. competitors.
Great Brand Image
Products have required accreditations.
High degree of customer satisfaction.
Good place to work
Lower response time with efficient and effective service.
Dedicated workforce aiming at making a long-term career in the field.
Weaknesses
Some gaps in range for certain sectors.
Customer service staff need training.
Processes and systems, etc
Management cover insufficient.
Sectoral growth is constrained by low unemployment levels and competition for staff
Opportunities Profit margins will be good.
Could extend to overseas broadly.
New specialist applications.
Could seek better customer deals.
Fast-track career development opportunities on an industry-wide basis.
An applied research centre to create opportunities for developing techniques to provide added-value services
Threats Legislation could impact.
Great risk involved
Very high competition prevailing in the industry.
Vulnerable to reactive attack by major competitors.
Lack of infrastructure in rural areas could constrain investment.
High volume/low cost market is intensely competitive.
CHAPTER 2
OBJECTIVES AND METHODOLOGY
Objectives
The primary objective is to study, understand and analyze various
aspects related to the Investment patterns of Trusts and Societies.
Methodology
Research Design:
The research is based on the information collected by the help of the
questionnaires filled.
The first three questions aim at the basic introductory information of
the organization and the person being interviewed thus rendering the
follow up work easier. The fourth question is about the financial
standing of an organization, it gives an idea about the financial status
of the society being approached. The fifth question aims at generating
information about the various sources of funds of the societies. The
sixth and seventh questions deal about the financial performance of
the societies. The eighth question is to find out about what a society
does with the surplus amount generated by them. The ninth question
is meant to gather information about the people who are instrumental
in advising and putting to action the investment plans for the society.
The tenth question is about what kind of investments are preferred by
the society, on the basis of the organization or on the basis of the time
period. The eleventh question talks about the institutions in which the
societies make their investments in, say the banks or other institutes.
The twelfth question tries to assess what is it exactly that the societies
look for, while investing. For example do they prefer a high rate of
interest, or safety, or location, etc..
Thus the research is based only on the basis of the information
gathered with the help of the questionnaires.
Sample design:
The objective is to study the investment pattern of various Trusts and
Societies. For this purpose I obtained a list of all the trusts situated in
Delhi. Due to lack of time I had to focus my study on all the Societies
situated in South Delhi. I made a list of all the trusts situated in the
south and targeted them in order to generate the required information.
Significance
Banking in India originated in the first decade of 18th century with The
General Bank of India coming into existence in 1786. This was followed
by Bank of Hindustan. Both these banks are now defunct. The oldest
bank in existence in India is the State Bank of India being established
as "The Bank of Calcutta" in Calcutta in June 1806. Couple of decades
later, foreign banks like HSBC and Credit Lyonnais started their
Calcutta operations in the 1850s. At that point of time, Calcutta was
the most active trading port, mainly due to the trade of the British
Empire, and due to which banking activity took roots there and
prospered. The first fully Indian owned bank was the Allahabad Bank
set up in 1865.
Scope of the study
I have focused my study on HDFC Ltd. and based my study primarily
on the investment patterns of various Trusts and Societies situated in
South Delhi. For this purpose I visited over 250 societies. I interviewed
the person concerned and got the questionnaire filled. Even though I
visited around 250 societies. I was not able to get the required
information from all of them as many of them refused to provide me
with any information giving no reason at all reasons.
Case Study
HDFC offers a wide range of deposit products, a secure investment
option, with attractive returns. Deposits are accepted from Charitable
Trusts, Religious Trusts, Educational Institutions, Employees' Welfare
Trusts and others as decided by the management.
Trusts can choose from any of the following products depending on
their need.
Trust Deposits:
1) Fixed Rate Deposits
Following options are available under Fixed Rate Deposit -
i) Monthly Income Plan
ii) Non-Cumulative Deposits
iii) Annual Income Plan
iv) Cumulative Deposits
2) Variable Rate Deposits
Variable Rate Deposit is a new addition to the wide range of deposit
products offered by HDFC to enable the depositors to take advantage
of movements in interest rates.
i) Monthly Income Plan
ii) Non-Cumulative Deposits
iii) Annual Income Plan
iv) Cumulative Deposits
Benefits of an HDFC Trust Deposit:
1. Highest Safety
2. Attractive Returns
3. Tax Benefits
4. Quick Loan Facility
5. High Service Standards
6. Demand Draft Facility
7. Electronic Clearing Service
Highest Safety:
'FAAA' and 'MAAA' rating affirmed for the eleventh consecutive year
by CRISIL and ICRA respectively.
Attractive Returns: HDFC deposits are Available throughout the year
and offer Attractive, Assured returns to investors.
Tax benefits:
1. HDFC Trust Deposits is a specified investment under Section
11(5) (ix) of the Income Tax Act, 1961.
2. No tax deduction at source from Interest on deposits upto Rs.
5,000/- per branch in a financial year.
Quick Loan Facility: Loan against deposit is available after 3 months
from the date of deposit upto 75% of the deposit amount subject to the
other terms and conditions framed by HDFC. Interest on such loans will
be 2% above the deposit rate.
High Service Standards: Depositors are offered across the counter
services for new deposits, renewals, repayments and loan against
deposit facility. Further, all enquiries through email, post, telephone
and in person are attended to immediately.
Demand Draft Facility: Outstation depositors can send demand
drafts after deducting demand draft charges. This facility is applicable
for places where HDFC does not have an office.
Electronic Clearing Service: This facility is provided to depsoitors in
select centres whereby the interest will be credited directly to the
depositors' bank account. The depositor would receive a credit entry
"ECS HDFC" in his passbook/bank statement. Intimation of interest
credited would be sent on an annual basis. Your bank will not levy any
charge for this facility as per present RBI guidelines.
Variable Rate Deposit is a new addition to the wide range of deposit
products offered by HDFC to enable the depositors to take advantage
of movements in interest rates.
It is available with monthly, quarterly, halfyearly, annual and
cumulative interest options.
Deposit placed under variable rate deposit cannot be changed to fixed
rate deposit before the maturity date.
Rate of Interest
The rate of interest on variable rate deposit is linked to the Benchmark
Rate and will vary from time to time with the Benchmark Rate.
Benchmark Rate is the rate of interest applicable on HDFC Fixed Rate
deposit product for the corresponding period.
Rate of Interest (ROI) will be reset at the beginning of each interest
period. ROI prevailing on the first day of the interest period will be
applicable for the entire interest period.
For e.g. If a 3-year quarterly deposit is placed on 01/10/04, interest
rate for the period from 01/10/04 to 31/12/04 will be the ROI prevalent
on 01/10/04 for a 3-year Fixed Rate quarterly deposit product.
Similarly, interest rate applicable for the next quarter from 01/01/05 to
31/03/05 will be the ROI prevalent on 01/01/05 for a 3-year Fixed Rate
quarterly deposit product.
FIXED RATE DEPOSITS
Interest Rates Applicable from June 01, 2006
ANNUAL INCOME PLAN
Period (Months)Rate of Interest
payable (% p.a.)*
12 - 59 7.50%
60 - 84 7.75%
Min. Dep. Amt.(Rs.) 10,000/-
0.25% p.a more for Deposits of Rs.10 lac and above for 36-84 months
till June 30, 2006
CUMULATIVE DEPOSITS
Period (Months)Rate of Interest
payable (% p.a.)*
Maturity Amount
for a Deposit of
Rs. 1000/- *
12 7.50% 1,075.00
24 7.50% 1,155.63
36 7.50% 1,242.30
48 7.50% 1,335.47
60 7.75% 1,452.40
72 7.75% 1,564.96
84 7.75% 1,686.25
Min. Dep. Amt.(Rs.) 10,000/-
0.25% p.a more for Deposits of Rs.10 lac and above for 36-84 months
till June 30, 2006
MONTHLY INCOME PLAN
Period (Months)Rate of Interest
payable (% p.a.)*
12 - 59 7.25%
60 - 84 7.50%
Min. Dep. Amt.(Rs.) 20,000/-
0.25% p.a more for Deposits of Rs.10 lac and above for 36-84 months
till June 30, 2006
NON-CUMULATIVE DEPOSITS - HALF YEARLY
Period (Months)Rate of Interest
payable (% p.a.)*
12 - 59 7.35%
60 - 84 7.60%
Min. Dep. Amt.(Rs.) 10,000/-
0.25% p.a more for Deposits of Rs.10 lac and above for 36-84 months
till June 30, 2006
NON-CUMULATIVE DEPOSITS - QUARTERLY
Period (Months)Rate of Interest
payable (% p.a.)*
12 - 59 7.30%
60 - 84 7.55%
Min. Dep. Amt.(Rs.) 10,000/-
How can we make the procedure of trust deposits more attractive and
appealing?
CHAPTER 3
COMPETITIVE DISCUSSION
The last decade witnessed the maturity of India's financial markets.
Since 1991, every governments of India took major steps in reforming
the financial sector of the country. The important achievements in the
following fields is discussed under serparate heads:
Financial markets
Regulators
The banking system
Non-banking finance companies
The capital market
Mutual funds
Overall approach to reforms
Deregulation of banking system
Capital market developments
Consolidation imperative
Now let us discuss each segment seperately.
Financial Markets
In the last decade, Private Sector Institutions played an important role.
They grew rapidly in commercial banking and asset management
business. With the openings in the insurance sector for these
institutions, they started making debt in the market.
Competition among financial intermediaries gradually helped the
interest rates to decline. Deregulation added to it. The real interest
rate was maintained. The borrowers did not pay high price while
depositors had incentives to save. It was something between the
nominal rate of interest and the expected rate of inflation.
Regulators
The Finance Ministry continuously formulated major policies in the field
of financial sector of the country. The Government accepted the
important role of regulators. The Reserve Bank of India (RBI) has
become more independant. Securities and Exchange Board of India
(SEBI) and the Insurance Regulatory and Development Authority (IRDA)
became important institutions. Opinions are also there that there
should be a super-regulator for the financial services sector instead of
multiplicity of regulators.
The Banking System
Almost 80% of the business are still controlled by Public Sector Banks
(PSBs). PSBs are still dominating the commercial banking system.
Shares of the leading PSBs are already listed on the stock exchanges.
The RBI has given licences to new private sector banks as part of the
liberalisation process. The RBI has also been granting licences to
industrial houses. Many banks are successfully running in the retail and
consumer segments but are yet to deliver services to industrial
finance, retail trade, small business and agricultural finance.
The PSBs will play an important role in the industry due to its number
of branches and foreign banks facing the constrait of limited number of
branches. Hence, in order to achieve an efficient banking system, the
onus is on the Government to encourage the PSBs to be run on
professional lines.
Development Finance Institutions
FIs's access to SLR funds reduced. Now they have to approach the
capital market for debt and equity funds.
Convertibility clause no longer obligatory for assistance to corporates
sanctioned by term-lending institutions.
Capital adequacy norms extended to financial institutions.
DFIs such as IDBI and ICICI have entered other segments of financial
services such as commercial banking, asset management and
insurance through separate ventures. The move to universal banking
has started.
Non-Banking Finance Companies
In the case of new NBFCs seeking registration with the RBI, the
requirement of minimum net owned funds, has been raised to Rs.2
crores.
Until recently, the money market in India was narrow and
circumscribed by tight regulations over interest rates and participants.
The secondary market was underdeveloped and lacked liquidity.
Several measures have been initiated and include new money market
instruments, strengthening of existing instruments and setting up of
the Discount and Finance House of India (DFHI).
The RBI conducts its sales of dated securities and treasury bills through
its open market operations (OMO) window. Primary dealers bid for
these securities and also trade in them. The DFHI is the principal
agency for developing a secondary market for money market
instruments and Government of India treasury bills. The RBI has
introduced a liquidity adjustment facility (LAF) in which liquidity is
injected through reverse repo auctions and liquidity is sucked out
through repo auctions.
On account of the substantial issue of government debt, the gilt- edged
market occupies an important position in the financial set- up. The
Securities Trading Corporation of India (STCI), which started operations
in June 1994 has a mandate to develop the secondary market in
government securities.
Long-term debt market: The development of a long-term debt market
is crucial to the financing of infrastructure. After bringing some order to
the equity market, the SEBI has now decided to concentrate on the
development of the debt market. Stamp duty is being withdrawn at the
time of dematerialisation of debt instruments in order to encourage
paperless trading.
The Capital Market
The number of shareholders in India is estimated at 25 million.
However, only an estimated two lakh persons actively trade in stocks.
There has been a dramatic improvement in the country's stock market
trading infrastructure during the last few years. Expectations are that
India will be an attractive emerging market with tremendous potential.
Unfortunately, during recent times the stock markets have been
constrained by some unsavoury developments, which has led to retail
investors deserting the stock markets.
Mutual Funds
The mutual funds industry is now regulated under the SEBI (Mutual
Funds) Regulations, 1996 and amendments thereto. With the issuance
of SEBI guidelines, the industry had a framework for the establishment
of many more players, both Indian and foreign players. The Unit Trust
of India remains easily the biggest mutual fund controlling a corpus of
nearly Rs.70,000 crores, but its share is going down. The biggest shock
to the mutual fund industry during recent times was the insecurity
generated in the minds of investors regarding the US 64 scheme. With
the growth in the securities markets and tax advantages granted for
investment in mutual fund units, mutual funds started becoming
popular.
The foreign owned AMCs are the ones which are now setting the pace
for the industry. They are introducing new products, setting new
standards of customer service, improving disclosure standards and
experimenting with new types of distribution.
The insurance industry is the latest to be thrown open to competition
from the private sector including foreign players. Foreign companies
can only enter joint ventures with Indian companies, with participation
restricted to 26 per cent of equity. It is too early to conclude whether
the erstwhile public sector monopolies will successfully be able to face
up to the competition posed by the new players, but it can be expected
that the customer will gain from improved service.
The new players will need to bring in innovative products as well as
fresh ideas on marketing and distribution, in order to improve the low
per capita insurance coverage. Good regulation will, of course, be
essential.
Overall Approach To Reforms
The last ten years have seen major improvements in the working of
various financial market participants. The government and the
regulatory authorities have followed a step-by-step approach, not a big
bang one. The entry of foreign players has assisted in the introduction
of international practices and systems. Technology developments have
improved customer service. Some gaps however remain (for example:
lack of an inter-bank interest rate benchmark, an active corporate debt
market and a developed derivatives market). On the whole, the
cumulative effect of the developments since 1991 has been quite
encouraging. An indication of the strength of the reformed Indian
financial system can be seen from the way India was not affected by
the Southeast Asian crisis.
However, financial liberalisation alone will not ensure stable economic
growth. Some tough decisions still need to be taken. Without fiscal
control, financial stability cannot be ensured. The fate of the Fiscal
Responsibility Bill remains unknown and high fiscal deficits continue. In
the case of financial institutions, the political and legal structures hve
to ensure that borrowers repay on time the loans they have taken. The
phenomenon of rich industrialists and bankrupt companies continues.
Further, frauds cannot be totally prevented, even with the best of
regulation. However, punishment has to follow crime, which is often
not the case in India.
Deregulation Of Banking System
Prudential norms were introduced for income recognition, asset
classification, provisioning for delinquent loans and for capital
adequacy. In order to reach the stipulated capital adequacy norms,
substantial capital were provided by the Government to PSBs.
Government pre-emption of banks' resources through statutory
liquidity ratio (SLR) and cash reserve ratio (CRR) brought down in
steps. Interest rates on the deposits and lending sides almost entirely
were deregulated.
New private sector banks allowed to promote and encourage
competition. PSBs were encouraged to approach the public for raising
resources. Recovery of debts due to banks and the Financial
Institutions Act, 1993 was passed, and special recovery tribunals set
up to facilitate quicker recovery of loan arrears.
Bank lending norms liberalised and a loan system to ensure better
control over credit introduced. Banks asked to set up asset liability
management (ALM) systems. RBI guidelines issued for risk
management systems in banks encompassing credit, market and
operational risks.
A credit information bureau being established to identify bad risks.
Derivative products such as forward rate agreements (FRAs) and
interest rate swaps (IRSs) introduced.
Capital Market Developments
The Capital Issues (Control) Act, 1947, repealed, office of the Controller
of Capital Issues were abolished and the initial share pricing were
decontrolled. SEBI, the capital market regulator was established in
1992.
Foreign institutional investors (FIIs) were allowed to invest in Indian
capital markets after registration with the SEBI. Indian companies were
permitted to access international capital markets through euro issues.
The National Stock Exchange (NSE), with nationwide stock trading and
electronic display, clearing and settlement facilities was established.
Several local stock exchanges changed over from floor based trading
to screen based trading
Private Mutual Funds Permitted
The Depositories Act had given a legal framework for the
establishment of depositories to record ownership deals in book entry
form. Dematerialisation of stocks encouraged paperless trading.
Companies were required to disclose all material facts and specific risk
factors associated with their projects while making public issues.
To reduce the cost of issue, underwriting by the issuer were made
optional, subject to conditions. The practice of making preferential
allotment of shares at prices unrelated to the prevailing market prices
stopped and fresh guidelines were issued by SEBI.
SEBI reconstituted governing boards of the stock exchanges,
introduced capital adequacy norms for brokers, and made rules for
making client or broker relationship more transparent which included
separation of client and broker accounts.
Buy Back Of Shares Allowed
The SEBI started insisting on greater corporate disclosures. Steps were
taken to improve corporate governance based on the report of a
committee.
SEBI issued detailed employee stock option scheme and employee
stock purchase scheme for listed companies.
Standard denomination for equity shares of Rs. 10 and Rs. 100 were
abolished. Companies given the freedom to issue dematerialised
shares in any denomination.
Derivatives trading starts with index options and futures. A system of
rolling settlements introduced. SEBI empowered to register and
regulate venture capital funds.
The SEBI (Credit Rating Agencies) Regulations, 1999 issued for
regulating new credit rating agencies as well as introducing a code of
conduct for all credit rating agencies operating in India.
Consolidation Imperative
Another aspect of the financial sector reforms in India is the
consolidation of existing institutions which is especially applicable to
the commercial banks. In India the banks are in huge quantity. First,
there is no need for 27 PSBs with branches all over India. A number of
them can be merged. The merger of Punjab National Bank and New
Bank of India was a difficult one, but the situation is different now. No
one expected so many employees to take voluntary retirement from
PSBs, which at one time were much sought after jobs. Private sector
banks will be self consolidated while co-operative and rural banks will
be encouraged for consolidation, and anyway play only a niche role.
In the case of insurance, the Life Insurance Corporation of India is a
behemoth, while the four public sector general insurance companies
will probably move towards consolidation with a bit of nudging. The UTI
is yet again a big institution, even though facing difficult times, and
most other public sector players are already exiting the mutual fund
business. There are a number of small mutual fund players in the
private sector, but the business being comparatively new for the
private players, it will take some time.
We finally come to convergence in the financial sector, the new
buzzword internationally. Hi-tech and the need to meet increasing
consumer needs is encouraging convergence, even though it has not
always been a success till date. In India organisations such as IDBI,
ICICI, HDFC and SBI are already trying to offer various services to the
customer under one umbrella. This phenomenon is expected to grow
rapidly in the coming years. Where mergers may not be possible,
alliances between organisations may be effective. Various forms of
bancassurance are being introduced, with the RBI having already come
out with detailed guidelines for entry of banks into insurance. The LIC
has bought into Corporation Bank in order to spread its insurance
distribution network. Both banks and insurance companies have
started entering the asset management business, as there is a great
deal of synergy among these businesses. The pensions market is
expected to open up fresh opportunities for insurance companies and
mutual funds.
It is not possible to play the role of the Oracle of Delphi when a vast
nation like India is involved. However, a few trends are evident, and
the coming decade should be as interesting as the last one.
Chapter 4
DATA ANALYSIS
The survey helped to draw a general trend of the investment pattern of
the various Trusts and Societies
Question no. 1 to 3
The first three questions being self explanatory do not need to be
elaborated upon. They aim at the basic introductory information of the
organization and the person being interviewed thus rendering the
follow up work easier.
Question no. 4
The financial standing of an organization is instrumental in the
advisory council deciding upon the investments to be opted for.
Further the future decisions regarding the use of the funds generated
and important all the more, the decisions relating to the fund raising
procedure of the society are reviewed in wake of the correct position of
the finances of the society. Hence the forth question which helps to
give an idea about the financial status of the society being
approached, thus enabling the organization to market the appropriate
scheme.
Quantitative Analysis
From the responses generated the following results were draw:
The societies lying under the category of:
Very strong 14%
Strong 55%
Moderately strong 31%
Conclusion
A good majority of the investors questioned were of the view that the
organization they are currently dealing with is financially strong.
Question no. 5
The financial position of the society depends a lot on its ability to
successfully raise funds for its working. Also a regular and steady
source of funds enables the society to successfully manage the
expenses and earn a decent amount of surplus that can be
apportioned in many ways, one of those ways definitely being
investing into some profitable and safe deposit schemes, which forms
the base of the survey conducted. Therefore the fifth question aims at
generating information about the various sources of funds of the
societies approached.
Quantitative Analysis
From the responses generated the following results were drawn:Donations 75%Income from the institutions 4%Aid 8%Others 13%
Conclusion
Mainly the source of income has been found to be Donations received
by the trusts. The share of other income sources is very low as
compared to Donations.
Question no. 6
The funds earned by the society need to be consistent and should be
able to meet the expenses of the society satisfactorily. The fact
whether the society is able to meet the expenses by the funds raised
by them, easily or not, points in the direction of the sound or not so
sound position of the society. Thus giving an idea about the surplus or
the deficit being earned by the society. Hence the sixth question
enables us to judge which societies to approach while targeting a
particular scheme.
Quantitative Analysis
From the responses generated the following results were drawn:
Yes 80%
No 20%
Conclusion
The management of most of the Societies visited accepted that the
funds they are collecting, are meeting the expenses satisfactorily.
Question no. 7
The financial consistency of the society is the indicator of the growth of
the society. The change in the consistency in any direction, requires
the reviewing of the financial policies of the society. The more
consistent the society over the longer period, the stronger the financial
position of the society. Consistency gives a solid base to the financial
working of the society. Hence consistency is the criteria for judgement
and has been incorporated in the questionnaire in the form of seventh
question. It was observed that the officials did not give a straight
forward answer to this question, most of them preferring not to answer
the question.
The second part in the question which aimed at finding about any
significant happenings in the working of the society, good or bad, for
such happening affects the working and the financial position of the
society. The general response to this question was “nothing in
particular”, with a couple of responses bringing out the good aspects of
the changes brought about by certain happenings. It was observed
that the officials did not come out with the information about any
adverse happening.
Question no. 8
What the societies do with the excess funds is of utmost importance to
both the society and the companies that aim to market their schemes
to these societies. The amount of excess funds that remain with these
societies determines the uses to which it is put. These could be
towards the development of the society or for expansion purposes or
for investment purposes. Therefore this question has been included to
enable the attainment of further information on the investment pattern
of the surveyed societies which would form the base for deciding upon
the marketing of the offered investment schemes to these societies.
Quantitative Analysis
The results obtained were in the following fashion:
The surplus is mainly used for the following purposes:
Development 8%
Expansion 19%
Investment 73%
Conclusion
The surplus generated by the society is mostly being used for making
investments.
A very small percentage of the societies are using these funds for the
expansion activities or developmental activities. It was seen that none
of the societies funded to the parent institution
The main reason cited for this attitude may be that these societies rely
heavily on the interest accrued out of these deposits. In other terms it
is there main source of income.
Question no. 9
The ninth question is meant to gather information about people who
are instrumental in advising and putting to action the investment plans
for the society. These could be people belonging to the accounts and
finance department, the trustees or the governing body, auditors,
chartered accountants, etc.
Quantitative Analysis
From the responses generated the following results were drawn:
Accounts and finance department 11%
Chartered accountants/consultants 6%
Auditors 7%
Trustees or Governing bodies 76%
Conclusion
The trustees or the governing body of the societies play the key role in
recommending investments to the society.
Question no. 11
This question aims at gathering information about where these
societies like to invest their surplus money. It tries to find out if
investments are made only in banks or they are made in other
organizations as well. Incase they prefer only the banks then what is
the reason behind it.
Incase the answer turned out to be negative, then the next part tries to
bring out specific preferences of these societies apart from banks.
Quantitative Analysis
The results obtained from the first part of the question are:
Yes 88%
No 12%
Conclusion
A very large majority of the societies believe in investing their surplus
in banks, as they feel that the investments made with the banks are
safe and secure and yield a high rate of interest.
Results from the second part are:
PSU’s 22%
Financial institutions 40%
UTI 11%
Housing Finance Institutions 16%
Non Banking Finance Companies 11%
Conclusion
It is a case with those societies who don’t invest in the banks.
In such cases the second most favoured option is the various financial
institutions.
Question no. 10
Each organization or society has its own preferences for investing its
excess funds. These preferences and consequent decisions could be
guided by certain rules and regulations laid down by the department
with which they are registered, along with their own reasons which
would justify their investment decisions as being in the best interest of
the society. The first part of the question deals with the choices of
these societies with regards to the decision for investing in public or
private sector.
Quantitative Analysis
The results showed the following:
Public sector 80%
Private sector 20%
Conclusions
A huge majority of the respondents agreed to have made/ willing to
make investments in a public sector organisation.
The next part of the question deals with the preferences of the society
to invest in various deposit schemes differentiated from each other on
the basis of the time period.
Quantitative Analysis
The results showed the following:
Long term 32%
Medium term 52%
Short term 32%
Conclusions
Almost half of the responses were in the favour of medium range
investments. And approximately one third of the respondents were in
the favour of either short range or long range investments.
Question no.12
There are various dimensions which are thoroughly scrutinized before
the investment decisions are implemented. Hence the twelfth question
tries to assess what is it exactly that the trusts look for, while
investing. For example do they prefer a high rate of interest, or better
service, or safety, etc.. these are the aspects which are dealt in the
last question.
Quantitative Analysis
From the responses generated the following results were drawn:
Rate of interest 95%
Flexibility of Withdrawal 50%
Minimum Period of Deposit 50%
Minimum Amount for Deposit 50%
Safety Ratings 90%
Good Service 80%
Location of the Institution 70%
Conclusions
The four most important and critical considerations from the investors
point of view found to be are:
1. Rate of interest
2. Safety
3. Good service
4. Location of the institution
Chapter 5
FINDINGS AND RECOMMENDATIONS
The trusts can participate in fixed deposits of only those institutions
which have the “Trustee Security and Benefit Status” under Sec. 11(5)
(ix)). Due to this legal compulsion the options with the trusts to invest
in the fixed deposits gets restricted. All the more, the trusts usually
have very large amounts and placing these deposits with small and not
very reliable companies is not advisable because of safety reasons.
HDFC enjoys a reputation of never having defaulted in its interest
payments or refund of deposits. With ‘FAAA’ & ‘MAAA’ rating affirmed
to the corporation for 11 consecutive years by CRISIL & ICRA
respectively. HDFC holds the ‘Numero Uno’ position. As was said
earlier with the people considering banks to be the safest options for
deposits all that HDFC needs to do is to bank upon its unquestionable
strength.
An awareness needs to be created amongst the masses about the
importance of “Credit Ratings” and what it actually means to earn such
credible ratings as ‘FAAA’ & ‘MAAA’ for 11 consecutive years which has
been a significant achievement of HDFC over the years.
The additional questions that formed a part of the post interview
discussion brought into light the fact that the people come to know
about the various schemes offered by the financial institutions through
the newspapers, magazines and journals. With the response available,
it was seen that HDFC needs to strengthen upon the reach of its
advertisements.
A lot of stress has been laid on spreading the information regarding the
fixed deposits schemes in the report. In this context HDFC is
constrained because it can advertise only in a statutory format
approved by the NHB. But advertising is absolutely essential and the
corporation must advertise within the framework prescribed by the
NHB.
To conclude, it can be said that the biggest asset of HDFC is its
goodwill and the corporation must exploit this goodwill to the
maximum possible extent to increase the participation of the general
public at large and the trust sin particular in its fixed deposits
schemes.
RECOMMENDATIONS
The following are the points of consideration :-
It is required that the depositor trust and the potential depositor trust
be sent a comparative interest rate table showing the rate of interest
being offered by the various housing finance companies and other
such institutions.
It is so because when HDFC cuts interest rates the media publicizes it
widely, while when other housing finance companies do the same it
goes unnoticed. This has given an impression to the trusts that HDFC is
paying lower rate of interest.
The fact that people consider banks to be more safe than any other
institution and safety being the most preferred criteria for their
selection of investment schemes, HDFC Ltd can bank upon advertising
in a manner that emphasizes the company’s advantage in this aspect.
The role of advertising has been very limited in collecting deposits.
This needs to change, for more advertising brings more deposits.
The deposit schemes can be advertised to the trusts by post. A
brochure giving details of the deposit schemes can be sent to the
trusts who have not been participating in the deposit scheme of HDFC.
It is known that HDFC is at a disadvantage as are other housing finance
companies when it comes to advertising due to the restriction by the
NHB. But still the deposits schemes must be advertised within the
framework laid down by the NHB.
Most people known HDFC as a lending institution and do not know that
HDFC also accepts deposits. This fact makes it very important to
advertise vigorously, the deposit schemes of the corporation.
To increase the goodwill of the corporation further in the minds of the
depositors. HDFC should send greetings to its depositors on such
occasions as festivals. Small New Year gifts such as cards, calendars,
diaries, etc can also be sent to the depositors who place a somewhat
large deposit with the corporation.
ANNEXURE
ANNEXURE-1 Trusts & Societies
S.No
.
Name Address
1. Humanity Welfare Foundation N-118, G.K.-I
2. National Safai Karamchari
Finance & Development Corp.
B-2, 1st Floor, G.K.
Enclave
Part-II
3. Panchtarni S-525, G.K.-II
4. Retina Associates Eye
Foundation
G.K. Enclave-II
5. Betterment of Human Trust S-228, G.K.-II
6. Subhash Sushila Lakhotia Trust S-228, G.K.-II
7. Shree Jain Kaushal Suri Jain
Khatragachh Dada Bari Trust
Jain Dada Bari, R-Block
South Ex. Part-II
8. Bal Vikash Foundation E-63, South Ex Part-I
9. BSB Educational Trust A-68, NDSE Part-I
10. D.V. Nirmal & Mangal Sain Trust C-3/3 Vasant Vihar
11. Helpage India Qutab Institutional Area
12. Indian Society for Training and
Development
Qutab Institutional Area
13. Sanjivani Qutab Institutional Area
14. Chinnaya Sewa Trust 89, Lodhi Estate, Lodhi
Road
15. Council of Architecture Core 6A, 1st floor,
India Habitat Centre,
Lodhi Road
16. Council of Architecture Core 6A, 1st floor,
Employees Group Gratuity
Scheme
India Habitat Centre,
Lodhi Road
17. Council for Social Development 53, Lodhi Estate
18. Company Secretaries Benevolent
Fund
The ICSI House,
22 Institutional Area,
Lodhi Road
19. Namdev Mission Trust 16 Institutional Area,
Lodhi Road
20. Om SAi Sadhna Sansthan D-138 Defence Colony
21. Namgyal Institute for Research
on Ladakhi Arts & Culture
X-14, Green Park
22. Parivar National Federation of
Parents Association
C-4/5, S.D.A., 1st floor
23. Rahat Ch. and Medieval Research
Trust
C-7/226 S.D.A.
24. Social out Reach Foundation N-128, Panchsheel Park
25. D.D. Foundation Trust Society N-56, Panchsheel Park
26. Balaji Ch. Trust C-4, Shivalik,
near Malviya Nagar
27. Diabetic Self Care Foundation 13, Sheikh Sarai, Phase-I
Malviya Nagar
28. Children Education Foundation C-451, C.R. Park
29. Holy Child Trust 3-B SFS Block,
East of Kailash
30. Bhartiya Yatri Awas Vikas Samiti B-38, Kailash Colony
31. Pratab Ch. Trust D-50, East of Kailash
32. Sukhdevraj Soin Hospital Trust 164, Kailash Hills,
East of Kailash
33. Blue Bells Education Society Kailash Colony
34. Chandra Educational & Welfare
Society
B-94, Okhla Industrial
Area
Phase-II
35. Sponge Iron Manufacturer’s
Associatio
IS01, Hemkunt Press
36. Bhandari Ch. Trust 203, Pragati House
47-48 Nehru Place
37. CEEFI Supply Centre Trust 805/92 Deepali Building,
Nehru Place
38. Gyan Educational Society D-1/1 Hauz Khas
39. Centre for Development &
Human Rights
Q-1A Hauz Khas Enclave
40. Kali for Women K-92, 1st Floor
Hauz Khas Enclave
41. Old Cottonian Association 1 Aurobindo Marg
Hauz Khas
42. NIILM Trust B-11/66, NC-19
Delhi-Mathura Road
43. Path A-9, Qutab Institutional
Area
44. Banarsidas Chandiwala Sewa
Smarak Trust Society
Chandiwala Estate,
Maa Anandmai Marg,
Kalkaji
45. USO USO House, USO Marg
Jeet Singh Marg
Annexure-2
Hospitals
S.No
.
Name Address
1. Pushpawati Singhania Research
Institute
Press Enclave Marg
Sheikh Sarai II
2. Sama Nursing Home 8, Siri Fort Road
3. Escorts Heart Institute &
Research Centre
Okhla Road
4. Apollo Hospital Sarita Vihar, Delhi-
Mathura Road
5. Venu Eye Institute & Research
Centre
Sheikh Sarai
Institutional Area
6. Indian Radiological & Imaging
Association
IRIA House,
C-5, Qutab Institutional
Area
7. Skan Institute & School of
Dermatology
Zamindpur, N- Block
8. R G Stone Urological Research
Institute
F-12 East of Kailash
9. Well Spring A-28 Kailash Colony
10. Dr Sharma’s Nursing Home A-19/A Kailash Colony
11. Phoenix Hospital E-60, GK I
12. National Heart Institute 49-50, Community
Centre
East of Kailash
13. Focus Imaging & Research
Centre Pvt. Ltd
C-10 Green Park
Extension
14. Lifeline Laboratory H-11 Green Park
Extension
15. Spring Meadows Hospital F-44 East of Kailash
16. Mohinder Hospital C-5 Green Park
Extension
17. Rockland Hospital Qutab Institutional Area
18. Max Care Pushp Vihar, Saket
19. AIIMS
20. Safdurjung
21. G.B. Pant
22. Lok Nayak
23. S.S.K. Hospital
24. Kalawati Saran Children’s
Hospital
25. Ram Manohar Lohia
Annexure-3
Trusts & societies
S.No
.
Name Address
1. Stint Trial N-221, G.K.-I
2. Health Education & Research
Trust
B-26, G.K.-I
3. Business & Communication
Foundation
E-46, G.K.-I
4. B.I. Educational Society B-117, G.K.-I
5. Balak Ram Puri Charitable Trust B-49, G.K.-I
6. Narendra Nath Bhargava Ch.
Trust
R-9, G.K.-I
7. New Delhi Television Jai Fund W-17, G.K.-I
8. Ramnivas Asha Rani Lakhotia
Trust
S-228, G.K.-I
9. Dewan Shri Family Charity Trust B-75, G.K.-I
10. Bhardwaj Welfare Trust E-18, G.K.-I
11. Rameshwari Devi Trust B-22, Pumposh Enclave
G.K.-I
12. St. Janki Devi Trust N-217, G.K.-I
13. Sri Premji Maharaj Ch. Trust R-258-A, G.K.-I
14. Springdale Educational Society Benito Juareg Marg
Dhaula Kuan
15. Himalayan R&D Society A-101, SOS Vihar
Sector-13, R.K. Puram
16. Defence Accounts Sports Control
Board
West Block-V, R.K. Puram
17. Safe Blood Organisation E-410, G.K.-II
18. Shri Guru Singh Sabha E- Block Gurudwara
G.K.-II
19. Shri Bindra Ban Dass Vimal
Kishore Jain Dharmarth Trust
M-13, G.K.-II
20. Spiritual Clubs International S-288, G.K.-II
21. Humanity Welfare Trust S-228, G.K.-II
22. Babulal Aggarwal Ch. Trust W-39, G.K.-II
23. B.D. Rukhmani Khosla Charitable
Trust
M-235, G.K.-II
24. Ashwat Teerthraj Sammedshikhir
Trust
G.K. Enclave Part II
25. National Cancer Institute M-129, G.K.-II
26. Bhimsen Shanti Devi Trust G.K.-II
27. Sudesh Madhok Public Ch. Trust M-14, G.K.-II
28. Sai Kirpa 210, South Ex. Plaza-I
389, Masjid Moth, NDSE-
III
29. Hedgewar Smarak Nyas C-99, South Ex Part-II
30. Dental Education Society of India C-56, South Ex. Part-II
31. Centra Education Society B-48, South Ex. Part-I
32. Bharat Mata Ch. Trust M-14-B, South Ex. Part-II
33. Sundale Educational Society B-37, South Ex. Part-II
34. Marchhea Devi Memorial Trust C-39, South Ex. Part-II
35. Balfeet Memorial Ch. Trust A-9/27, Vasant Vihar
36. Chaudhary Raja Ram Jakhar
Memorial Pubic Ch. Turst
E-1/1 Vasant Vihar
37. Country First C-6/4, Vasant Vihar
38. C&N Charitable Trust E-4/5 , Vasant Vihar
39. Guru Amardas Memorail Trust F-4/10, Vasant Vihar
40. Goodwill Trust and Endownment
Fund
2 Vasant Marg, Vasant
Vihar
41. Parkinsonism and Related
Disorders Awareness Network
D-319, Vasant Vihar
42. Shri Kannashankar Nandlal Dave
Educationa Trust
A-51, Vasant Vihar
43. Sunder Amarsheel Ch. Trust A-10/16, Vasant Vihar
44. Tara Tak Employees Provident B-32, Tara Crescent
Fund Trust Qutab Institutional Area
45. Society for Automotive Fitness &
Environment
Core - 4B, 5th Floor
India Habitat Centre
Lodhi Road
46. Health Fitness Trust B-307, Pragati Alhar
Hostle,
Lodhi Road
47. BSF Special Relief Fund Room - 616, Block - 10
CGO Complex, Lodhi
Road
48. BSF Contributory Benevolent
Fund
Room - 616, Block - 10
CGO Complex, Lodhi
Road
49. BSF Wives Welfare Association Room - 616, Block - 10
CGO Complex, Lodhi
Road
50. BSF Education Fund Room - 616, Block - 10
CGO Complex, Lodhi
Road
51. Consulting Engineers Association
of India
East Court Zone-4, Core 4
B
2nd floor, India Habitat
Centre
52. Gymnastic Federation of India Jawaharlal Nehru
Stadium,
Lodhi Road
53. National Adventure Foundation Jawaharlal Nehru
Stadium,
Lodhi Road
54. Sports Authority of India Jawaharlal Nehru
Stadium,
Lodhi Road
55. Shri Ramayan Vidya Peeth Lodhi Road
56. People Institute for Development
& Training
C-114, Vasant Kunj
57. Centre for Development & Action D-3, 3306, Vasant Kunj
58. Godhyi 513 Pocket, C- SCEA
Vasant Kunj
59. Bunts Cultural Association C-1/1289, Vasant Kunj
60. Bhartiya Tripureshwari Shakti
Peeth
Flat No. 2128, Sec. 6
Pocket - 2, Vasant Kunj
61. Siray Relief And Anilam Welfare 2303, Sec D-2
Vasant Kunj
62. South Delhi Educational Society South Delhi Public School
Defence Colony
63. Baijnath Bhandari Public Ch.
Trust
E-22, Defence Colony
64. Basant Rajmadhu Bhandari Ch.
Trust
C-127, Defence Colony
65. D.. Mehta Ch. Trust D-196, Defence Colony
66. Panos Institute (India) Pvt. Ltd 49, Defence Colony, 1st
floor
67. Project Corner Integrational C-38, Defence Colony
68. Deviya Nirvan Welfare Ch.
Society
A-146, Defence Colony
69. Dr Mahesh Chandra Gupta Ch.
Trust
D-19, Defence Colony
70. Smt. Ramrakhi & Hakim
Chunnilal Kohli Memorial Ch.
Trust
D-399, Defence Colony
71. Saraswati Ch. Trust 130-C, Saraswati Niwas
Gautam Nagar
72. Centre for Human Development 99/6 Ekta Appartts,
Ground floor, Gautam
Nagar
73. Leapfrog A-14, 3rd floor
Gulmohar Park
74. Jashn-E-Bahar 50 - SFS Flats, Gautam
Appartts
Gautam Nagar
75. Centre For Agriculture & Rural
Development
G-30 Lajpat Nagar Part-II
76. Centre for Development of Travel
& Tourism
J-59 Lajpat Nagar III
77. Rattan Chand Punjabi Ch. Trust A-61 Lajpat Nagar II
78. Dewan Chand Swahney Ch. Trust 34 Lajpat Nagar III
79. Bharat Jagrati Morcha M-67, 1st floor
Lajpat Nagar II
80. Health Care Ch. Trust R-23 Green Park
81. Hindu Sangam G-10 Green Park
Extension
82. Common Wealth Human Rights N-18 1s floor
Green Park
83. Centre for Chronic Disease
Control
17 Green Park Extension
1st floor
84. Relan Foundation R-5 Green Park Market
85. Country Club Farmlands
Association
K-7 Green Park Extension
86. Dr (Mrs) Sushila Mehra Ch. Trust C-15 Green Park
87. Desa Bhakta Trust C-6/28 SDA
88. Shri Peru Singh Educational &
Welfare Society
33-A Yusuf Sarai
89. Hospital Welfare Society A-2/171 Safdarjung
Enclave
90. Deepannita Baisya Memorial
Trust
C-2/60 Humayunpur
Safdarjung Encalve
91. Rotary International’s India
National Polio Plus Society
A-2/18 Safdarjung
Encalve
92. CIOLOSOP Trust D-74 Panchsheel Enclave
93. LRG Foundation Panchsheel Park
94. Centre for Education &
Communication
173 A, Khirki Village
Malviya Nagar
95. Charkha F Block 9/11
1st floor Malviya Nagar
96. St. Gregories Jacobite Syrian
Orthrodox Church Society
33-C Pocket, Sheikh Sarai
97. Sansaptak C-1276, 1st floor
C.R. Park
98. St. Georges Education Society G-74 East of Kailash
99. Home for Orphans E-164 East of Kailash
100. Radhika Trust A-73, East of Kailash
101. Society of Human Values and
Universal Responsibilities
Panchvati 215
Kailash Hills
102. Seth Ch. Trust E-48/14 Okhla Indl. Area
103. Nirmal Society for Educational C-124 Okhla Indl. Area
104. Bacardi Mutini India Employees
Superannuation Fund
227 Okhla Indl. Estate
Phase III
105. Houses of Manj Immaalate Delhi Okhla Industrial Area,
Phase II
106. Conference of Religious India CRI House, Jamia Nagar
Okhla
107. Parivartan 209 Okhla Indl. Area
Phase III
108. Dayal Foundation F-1/7 Okhla Indl. Area
Phase I
109. Cooperative Rural Development 34 Nehru Place
110. Bairang Lal Jaju Foundation Jaju Appartts
7/18, Nehru Enclave
111. Dufferin Rajendra Old Cadet
Association
214 Hemkunt Towers
Nehru Place
112. Bhartiya Cattle Resource 305 Bakshi House
40-41 Nehru Place
113. Kanahyalal Dayawati Punj Ch. Trust 17 - 1B
114. Shri Mati Vidya Ch. Trust P-8 C Hauz Khas Enclave
Ground Floor
115. Program of Special Olympus Bharat N-27A, Hauz Khas
116. B.D. Education Society C-31 Hauz Khas
117. Cancer Detection Society of India H-8 C Hauz Khas
118. Dey Foundation K-2 Hauz Khas
119. Navdanya Trust A-60 Hauz Khas
120. Research Foundation for Science
Technology & Ecology
A-60 Hauz Khas
121. National Bee Board NCUI Auditorium Building
5th floor
122. Centre for Logical Research and
Development Studies
28, Old JNU Campus Amna
Asaf Ali Marg, Munirka
123. Cornerstone Community Trust BD 6A, DDA Flats,
Munirka
124. Daya Memorial Ch. Trust 87-A Munirka Village
125. Maraj Sani Siyan Singh Ch. Trust C-45 Mayair Garden,
Near Hauz Khas
126. Hazari Mal Durga Dutt Ch. Trust A-73, New Friends Colony
127. Centre for Femenist Legal Research A-18, 2nd Floor
New Friends Colony
128. Centre for Cross Cultural
Communication
D-891 New Friends Colony
129. Centre for Himalayan Rural Action
Group
C-57 New Friends Colony
130. Bhartiya Jana Kalyan Nidhi Bhilwara Bhawan 40-41
Community Centre
New Friends Colony
131. Centre for Advocacy & Research E-1 Press Enclave, Saket
132. Environment & Development on
Line
46-A, MB Appartts
MB Road, Saket
133. Lok Awaz G-22, Saket
134. Prerna J-332 Sarita Vihar
135. Tyagi Foundation 331, Sant Nagar
136. Devathi Vidya Peeth A-14, Mathura Road
Mohan Co-operative Indl.
Estate
137. Mahaniam Spintual Fellowship
Society
36/3 Motiram Building
Mathura Road
138. Guruji Ka Ashram Villa - E, Empire Estate
Mehrauli 9
Gurgaon Road
139. Purna Holistic Centres, Near
Chattarpur Mandir, Near Sat
Sang Kiran
140. Help Rural India D-10 Neb Valley
Neb Sarai, Mehrauli
141. Dr Pushpa Sethi Memorial Trust C-2 Maharani Bagh
142. Bhagwat Devi Gitaram Garg Welfare
Trust
10 Nizamudin East
143. Saranya Foundation N-42 Nizamudin West
144. Jindal South West Foundation 6, Prithvi Raj Road
145. Shri Rattan Chand Ch. Trust 19, Golf Links
146. Society for Agriculture & Education 42 Golf Links
147. PRIA 42, Tughlakabad Institutiona
Area
148. PNB Centemanj Rural Development
Trust
7 Bikaji Cama Place
149. National Network for India Trust 131/132 Som Dutt Chamber
I
Bhikaji Cama Place
150. Logical Society of India 1 Tughlakabad Institutional
Area
BIBLIOGRAPHY
1. www.hdfc.com
2. www.nmc.com
3. www.hdfcfunds.com
4. www.google.com
5. www.yahoosearch.com
