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Learning Organization Jessica Couture MSM 620

Jessica Couture MSM 620 Define Learning Organization Past, Present, and future of learning in the organization Examples of programs used

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Learning Organizations

Learning OrganizationJessica CoutureMSM 620

Define Learning Organization

Past, Present, and future of learning in the organization

Examples of programs used Objective

There are a number of objectives for this presentation. We will begin by defining what a learning organization is. Once we have defined a learning organization we will then examine a company regarding their learning organization. We will find out about the past, present, and future of learning in that organization. In addition, this presentation will provide specific examples of programs used in the organization. As mentioned, we will start with defining learning organization.2Learning organization: A company that learns effectively and collectively and continually transforms itself for better management and use of knowledge; empowers people within and outside of the organization to learn as they work; utilizes technology to maximize learning and production, (Marquardt, 2011, p. 247).Definition

A company that learns effectively and collectively and continually transforms itself for better management and use of knowledge; empowers people within and outside of the organization to learn as they work; utilizes technology to maximize learning and production, (Marquardt, 2011, p. 247).

Reference:

Marquardt, M. (2011). Building the Learning Organization (3rd ed.). Nicholas Brealey Publishing.3PastEmployees were not cross-trainedNo program for current employees to move to Management levelPresentManagement ProgramsCross-training available thru CBTs & ShadowingFutureProgram that will prepare part-time employees for Management Program

Past, Present, and Future

When discussing the past, present, and future of learning in the organization, we hit upon a number of points. In the past Kohls has not embraced cross-training their employees. Once an employee was hired in a certain department, they remained in that department. In addition, Kohls did not offer programs that assisted current employees in moving to Management level. The present learning in the organization covers a number of topics. Kohls currently offers two different Management Programs that will be discussed in later slides. Also, Kohls currently promotes cross-training employees by utilizing the computer based trainings and by employees shadowing other employees. In regards to the future learning in the organization, Kohls wants to have a program in place that will help prepare and encourage current part-time employees to get on the management track.4Associates in Action (AA)

Manager in Training (MIT)

Advance into Management (AIM)

Computer Based Training (CBT)Examples of Programs

Examples of the programs that we will discuss are: Associates in Action, Manager in Training, Advance into Management, and Computer Based Training.5Started in 2001

Five employees volunteer for three hours

Kohls Donates Grant

Associates in Action

One of the programs that Kohls has is called Associates in Action. This program was started in 2001. Non-profit organizations that support youth can apply for the program. Kohls recruits volunteers from their local store to help with the event. For every five employees who volunteer for three hours, Kohls will give the organization a $500 grant. This means that if the store can get 15 volunteers, who each work three hours, then Kohls will give the organization a grant for $1,500.

Images can be found on: http://www.kohlscorporation.com/communityrelations/Community04.htm 6Kohls recruits College Graduates

16-week training at a local Kohls store

Assigned to store within RegionManager In Training

Kohls recruits college graduates whose degree is in fields varying from Business to Fashion Design. These recruits go through a vigorous sixteen week training program at a Kohls thats located within the district they currently reside. The training period allows them to shadow the Store Manager and the Assistant Manager to learn about their new job. After the sixteen week training period, the recruit will then be available to be placed in a store within the Region as the stores Assistant Manager. The MIT program is a quick-paced training program that takes a brand new employee and prepares them to become an Assistant Manager for a store.7Current full-time Kohls employee

Experience as an Area Supervisor

12-Week Training Program

Assigned to store within RegionAdvance Into Management

AIM is the Advance into Management program that is designed for current full-time Kohls employees. The requirement for this program is to have experience as an Area Supervisor. AIM is a twelve week training program that prepares current Kohls employees to become managers. Once the employee has completed their twelve week training program, they are then assigned to a store within the region.8CBTs completed during first week

New Trainings

Update to processes Computer Based Trainings

Kohls provides Computer Based Trainings for their employees. A number of CBTs are completed during the associates first week of employment. These trainings range from videos that explain policies to videos that explain procedures. In addition, CBTs are used for current employees to demonstrate new processes and also to update past processes. 9Variety of programs that promote:CommunityAssociates in ActionEmpowermentCross-training in different departmentOpportunityManagement Programs

Summary

As the previous slides demonstrated, there a number of programs that Kohls utilizes to help learning in the organization. The variety of programs promote a number of things including: community, empowerment, and opportunity.10