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Jerry R Smith EMV – The New Landscape 21 Days & 12 Hours

Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

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Page 2: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Talking Points

• Who are the companies:– First Data– Ignite Payments

• EMV – What, Why, How and Does it apply to your company?

• The Flow of a Credit Card Transaction• Processing Environments• PCI (Payment Card Industry)• Cost Savings Tips & Incentives • Q&A

Page 3: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Who is First Data?

• #1 Acquirer in the industry– Responsible for over 70% of all the

transactions processed in the US.

• Has over 600 channels that “resell” their services.– Ignite Payments– ISO– RSA– Wells Fargo– PNC

• Processes over 1 million EMV transactions per month

Page 4: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Who is Ignite Payments?

• Subsidiary of First Data

• Comprised of over 400 agent offices throughout the US

• Ignite Payments AIP – Agent office in Scottsdale, Arizona– 60+ Endorsements/Partnerships– Manage over $1 billion in annual credit

card receipts– Less than 1% attrition

Page 5: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Terminology

• Associations– MasterCard, Visa, Discover & American Express

• Issuing Banks– i.e. Capitol One, etc.

• EMV– Europay, MasterCard & Visa

What Does EMV Mean To You?Added Layer of Security

Liability Shift to Merchants

Page 6: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

EMV Statistics

• U.S. is set to transition:– 1.2 billion payment cards– 8 million point-of-sale (POS) terminals

• Estimated cost to issuers and merchants will exceed $6.8 billion in the U.S.

Page 7: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Why EMV?

Page 8: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Who Pays for Fraudulent Transactions?

• Cardholders

• Issuing Banks

• Merchants

• Processors

Page 9: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Cardholder

• Credit Card:– Maximum of $50.– Zero liability if reported lost or stolen prior to any transactions.– No liability for “card not present” transactions.

• Debit Card:– Zero liability if reported lost or stolen prior to any transactions.– Up to $50 if reported within 2 business days.– After 2 business days, but less than 60 calendar days $500.– After 60 calendar days, up to the entire amount.

Page 10: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Issuing Banks

• Bad Debt • Fraud

Leverage -- Chargebacks

Page 11: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Merchant

– Interchange is what MasterCard, Visa and Discover & American Express charge every processor in the US. (it is the true cost of the transaction)

– Based on the risk associated with the transaction & how “rich” is the rewards program.

– Evaluated twice a year – April & October

– 90% of your bill is derived from Interchange, dues and assessments.

Interchange + Pricing

Page 12: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Processors

• Ultimately Responsible

Page 13: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

The Flow of the Transaction

Page 14: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Credit Card Processor Member

InterChange +

The Flow of the Money

Page 16: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Processing Options

• EMV Devices -- Capable versus Certified – (4-6 month process)

• Stand Alone Terminals– (Dial up or Ethernet – FD130)

• Peripheral FD Devices – (FD35 & 40)

• ERP’s and POS Systems – (MX915, VX805 and MagTek DynaPro)

• Mobile Device – (Clover Go)

• Wireless Terminals – (FD410)

• Gateway – (Same as ERP’s and POS Systems)

Page 17: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Clover Go

• First Data’s EMV Certified Mobile Solution• Launching September 12th.

***Incentive – up to 3 “Clover Go’s” at no cost for any attendee who signs up for this

program by the end of September***

Page 18: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

PCI Certification

• Originated in 2005 – Mandated 2010• Annual Self Assessment Questionnaire• Monthly non-validation fees – Fines will be more• Quarterly Scans

90% of data breaches impact small businesses

***If you “swipe” transactions, upgrade your current processing environment to be able to accept chip cards***

Page 20: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Cost Savings Tips & Incentives

• B2B – Level 2 and/or 3 Processing• B2C – Mobile App• NCTC – Emerging Market • All Attendees -- Downgrades

Page 21: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Does EMV Apply to your Business?

• Swiped – if you swipe 1 transaction it applies• MOTO (mail order/telephone order) & eCommerce • 3-D Secure:

– AKA – Verified by Visa and MasterCard Secure Code– First Data is certified

Page 22: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Next Step

• Audit your existing processing environment:– Use your current processor OR– Allow Ignite Payments to audit your existing environment and

quantify any cost savings

Webinar Incentive -- $1,000 Gift Card Drawing Statements must be received by 5pm PDT on 9/16/2015

Drawing to be held at 8am PDT on 9/17/2015

Page 23: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Gretchen [email protected]

Fax 866-867-1084 Attention: GretchenMust mark “Webinar Attendee”

Call 866-460-2113 Ext 100

Additional Resources:www.firstdata.com/emv

www.emv-connection.com

Page 24: Jerry R Smith. Who are the companies: –First Data –Ignite Payments EMV – What, Why, How and Does it apply to your company? The Flow of a Credit Card Transaction

Questions & Answers