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Jeremy Qilong Liu916 Mill Trail, Coppell, TX 75019·Cell: 214 908 4861·Email: [email protected]
Work Authorization Status: Green CardLinkedIn: http://www.linkedin.com/pub/jeremy-liu/5/732/273
CAREER SUMMARYSenior IT Project Manager with 18 years in-depth experience in telecommunication and retail business, handling IT infrastructure deployment projects on a global basis. Managed budgets between $500k to $15 million dollars per project. Certified Project Management Professional (PMP valid through 2017) whose core competencies include IT Project Management, IT Service Management (ITIL v3), IT Service Desk Administration and Information Security Management (ISO 17799 & BS 7799). Highly knowledgeable in all IT areas as well as business principles and processes.
Work Experience
Fossil Group, 901 S. Central Expwy. Richardson, Texas 75080an American designer and manufacturer of clothing and accessoriesSenior IT Project Manager 2015 – 2016 Successfully managed first Fossil Ireland Outlet and Watch Station store open project Successfully managed Fossil’s first Smart Watch (Connected Accessories) launch project
at multiple global locations, North America, Europe and APAC Led SAP Finance, POS, Retail IS, Master Data team to deploy entire store retail systems
to support sales, returns, promotions with local currency. Coordinated Fossil internal and outsourced resources to work across different time zones
to achieve project milestones with a challenging project schedule Fully engaged in Fossil’s Global POS Modernization project, replacing SAP POS to new
systemMary Kay Inc, 16251 Dallas Parkway Addison, Texas 75001an American privately owned MLM/direct sales company that sells cosmetics products directly to consumers.Senior Infrastructure Project Manager 2013 – 2015 Successfully managed global network technical refresh project across Americas, Europe
and APAC regions. Built and maintained project sponsor and IT relationships to ensure the project
deliverables meeting business’ requirements. Led technical team to deploy network QOS (Quality of Service) at all Mary Kay US
branches on a challenging project schedule. Developed project plans to manage the full project life cycle, including the analysis,
design, development, implementation, support of Infrastructure projects. Facilitated critical corporate Infrastructure change control requests at HQ data center,
including network and server upgrade. Tracked project issues and risks with stakeholders for solution or mitigation. Michaels Store, 8000 Bent Branch Dr, Irving, TX 75063Michaels Store, the largest specialty retailer of arts, crafts, framing, floral, wall decor, scrapbooking and much more.IT Infrastructure Project Manager 2012– 2013 Successfully managed and led matrixed teams comprised of Systems Analysis, Vendor,
Development, QA, Operations and Business personnel in Michaels. Managed large IT infrastructure deployment projects across multiple business and IT
departments, such as storage replacement, database upgrade, under enterprise PMO organization.
Worked within Michaels Project Management Methodology including using online project management documentation software, e.g. MS Project for tracking project and finances.
Nokia Inc, 6021 Connection Dr., Irving, TX 75039 a Finnish multinational communications corporation, principal products are mobile electronic devices, primarily mobile telephones and other communications devices.IT Infrastructure Project Manager 2008– 2012 Managed the delivery of projects, providing IT infrastructure solutions and services to
over 60 Nokia branch offices both in the US and Asia-Pacific region. Maintained the highest degree of customer/end-user satisfaction rate in both US and
Asia-PAC PMO team. Created sophisticated project communication plan that avoided multiple conflicts when
leading cross-functional, cross time zone global projects. Solid Business relationship management skills facilitating and/or developing project level
business cases that meet the requirements of business units. Contributed improved project management methodology and standard guideline
documents to PMO that enhanced the efficiency of organizational collaboration. Defined project scope targets to fit business needs. Planned and managed project
deliverables, costs schedules and activities within different project phases. Jeremy Qilong Liu Page Two
Nokia China, Economic & Technological Development Area, Beijing, China Business Infrastructure Project Manager 2005—2008 Planned and managed project deliverables, costs, schedules and activities within
different project phases. Participated in various Nokia internal offices’ setup project throughout China, provided
qualified IT solutions to Nokia in accordance with Nokia's relevant policies. Created and updated project plans. Managed time (schedules/phases), cost
(actual/planned), resources (internal and external), content (milestones/targets) and deliverables of the project.
Planned, created, deployed and delivered processes related to the project. Reviewed project deliverables. Responsible for project risk management.
CSAPRC Beijing Ltd (CSC), Beijing, ChinaCSC, Computer Sciences Corporation, Offering Global IT, Business Process and Outsourcing ServicesOutsourcing Project Manager 2001-2005 Managed IT services outsourced team for Nortel Networks account. Coordinated CSC
global deployment and acquisition policy with Nortel. Directly reported to the CSC Nortel Account Executive in Asia-Pacific. Fully took charge of
the IT service delivery to all Nortel five branch offices in China. Coordinated the relationship between APAC Helpdesk based in Singapore and local
support team. Established an accurate asset (PCs, servers) management system for CSC and Nortel,
guaranteeing the maximum benefits for both parties. Participated BCP (Business Continuity Planning), drafting IT related disaster recovery
plan for unexpected happenings.
Aboda Communication Co., Ltd Beijing, ChinaThe total solution to Public Relations and Communications expertise in ChinaTechnical Support Manager 1998--2001
In charge of the management of corporate-information, LAN/WAN maintenance and technical support.
Centralized and managed all information resources corporation-wide
Jeremy Qilong Liu Page Three
EDUCATIONBachelor of Arts in English
Beijing Institute of Tourism, Beijing, China
CERTIFICATIONS
2012: ITIL Foundation v3. Certificate Number: 937145 2007: Microsoft Project 2003 White Belt2007: Project Management Professional training. PMP Number: 4603582004: ITIL foundations for IT service. HP IT Management Institute 2004:BSi Management Systems. ISO 17799 & BS 7799 Essentials & Implementation of Information Security Management System. Certificate: BSIP/TRAIN/BS0403162003:IT project management, Asset management, Financial control in IT management. CSA Singapore Ltd2000:MCSE Certification Training, China Science Institute, Microsoft Certified Training Center