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Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. [email protected] The EIAO project is co-funded by the European Commission, under the IST contract 2003-004526-STREP.

Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. [email protected]

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Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. [email protected] The EIAO project is co-funded by the European Commission, under the IST contract 2003-004526-STREP. The European Internet Accessibility Observatory - Scope:. Three year project: Sept 2004 – 2007. - PowerPoint PPT Presentation

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Page 1: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

Jenny Craven, Research AssociateCERLIM, Manchester Metropolitan [email protected]

The EIAO project is co-funded by the European Commission, under the IST contract 2003-004526-STREP.

Page 2: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

The European Internet Accessibility Observatory - Scope:

• Three year project: Sept 2004 – 2007.• Partners from 10 institutions across Europe.• Developing reliable methods and tools for large-

scale assessment of websites accessibility.• Checking websites with the developed methods

and tools.• Making the results available at different levels.• Helping stakeholder groups such as web masters

and web designers to improve accessibility.• Helping policy and decision makers to assess

accessibility of websites.

Page 3: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

Elements of EIAO•  Web Accessibility

Metrics (WAMs) based on the WCAG.

• An Internet robot (ROBACC) for automatic data collection on web accessibility.

• A data warehouse (ROBACC DW) providing online access accessibility data.

Content accessibility

indicators

Form forUser webexperience

ROBACC DW

Web sites ROBACCWAMSpec

WAMproblem

Yes: Release WAM

No: Redesign

yes

?

Page 4: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

Involvement of users in the project:

User req.

WAM

UserTesting

ROBACC

ROBACC DW

WAM

UserTesting

ROBACC

ROBACC DW

WAM

UserTesting

ROBACC

ROBACC DW

1.WAM

UserTesting

ROBACC

ROBACC DW

User req. WAM

ROBACC

WAM

ROBACC

WAM

ROBACC

2.WAM

ROBACC

ROBACC DW

User req.

Improved Methods & WAMs

Project Month

0 12 24 36

WAM

ROBACC

WAM

ROBACC

WAM

ROBACC

2.WAM

ROBACC

ROBACC DW

User req.

6 18 30

UserTesting

UserTesting

Feb05 Aug05 Feb06 Aug06 Feb07 Aug07

• User requirements for accessible web sites.• Levels of awareness of accessibility issues.• Levels of use relating to accessibility and web development.• Opinions relating to Observatory features.• Encourage a user-driven approach to the development of the European Internet Accessibility Observatory.

Page 5: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

Problems identified• Keyboard access.• Lack of ALT text or poor use

of ALT text.• Page organisation.• Site navigation.• Mark up.• Language.• Multimedia.• Downloading.• Inability to personalise.

How these relate to WCAG 1.0:

• 9 Priority 1 checkpoints

• 11 Priority 3 checkpoints

• 21 Priority 2 checkpoints

First findings: End users.

Page 6: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

First Findings: Stakeholder Groups.

• Requirements: – Examples of best

practice.– Monitoring

accessibility.– Show errors AND

how to fix them.– Configurable levels

of detail for assessments and reports.

• Issues raised:– Need for automated

AND user testing.– Limitations of

automated testing.– Reliability of results.– Legal concerns over

accessibility statements.

Page 7: Jenny Craven, Research Associate CERLIM, Manchester Metropolitan Univ. j.craven@mmu.ac.uk

Future work• Development of Observatory software based

on end user and stakeholder requirements studies.

• Iterative feedback from users & further development.

• Clustering with 2 other EU funded projects to develop a Unified Website Evaluation Methodology for the EU.

Visit the website at: www.eiao.net