Jenese R. McCarroll Nashville, TN 37203

(615) 497-7010

Jenesem24@yahoo.com

OBJECTIVECustomer-oriented and results-driven professional with a diverse background and proven success in the areas of education and healthcare. Easily adaptable to changes in the workplace and thrives when working in teams or independently.

EDUCATIONCandidate of the Masters of Science Health Care Informatics October 2016Lipscomb University-Nashville, TN

Masters of Arts: Psychology (Summa cum Laude) May 2010Tennessee State University-Nashville, TN

Bachelor of Arts: Psychology (Cum Laude) May 2003Fisk University-Nashville, TN

WORK HISTORYPharmacy Technician, September 2014 - CurrentCVS Pharmacy-Nashville, TN

Services over 500 customers and filling over1000 prescriptions weekly. Completes new and updated patient profiles, including list of patient medications Performs technical processes required to dispense medications to patients Regularly stocks shelves, rotates stock and checks for expired medications Manages supply procurement an management processes Hands count control medications, measured liquids and reconstituted antibiotics Checks prescriptions for appropriate dosage, drug interactions, allergies and

contra-indications before dispensing medications.

Professional School Counselor/Title 1 Representative August 2010-CurrentMetro Nashville Public Schools-Nashville, TN

Servicing over 300 Elementary students daily in low-income based families who reside in the inner city of Nashville. Counsels students to help them understand and overcome personal, social, and behavioral problems.

Acting as a liaison between multiple organizations (MNPS Homeless office, DCS, Centerstone, etc.).

Facilitates and conducts state standardized testing trainings for over 50 employees quarterly.

Provides parent support through team meetings and individual conferences Manages and develops reports for school-wide federal programs. Managed portfolios of 30 accounts, working with over 30 companies through

federal program funds. Contacts and develops relationships with parents to compose self-help initiatives

and school involvement. Conducted training classes for parents such as healthy eating, training for online

student tutorial programs, state standardized student question and answers sessions.

Awarded Title 1 Federal Program Compliance Award from August 2012-May 2014. Recorded and documented data precisely through bookkeeping and a share point drive.

Properly managed school funding according to school needs and supervisor request.

Developed monthly budget reports of spending and data collection for review. Facilitated stakeholders and administrator meetings Federal program budget

review. The Title 1 budget impacted over 500 students yearly. Consults with businesses to supply accurate product and service information.

Developed monthly inventory reports of purchase items. Facilitated 5 or more strategic reward programs that impacted over 500 students.

These school-wide programs resulted in a 40% turn over in our behavior discipline report from August 2012-May 2014.

Maintains accurate and efficient student records. Prioritizes tasks and projects to meet tight deadlines. Builds relationships with customers and the community to promote long-term

business growth

Case Manager II/Interim Program Manage June 2006 – November 2009Meharry Medical College-Nashville, TN

Worked for Project COPE, servicing patients who were medically diagnosed with HIV/AIDS.

Developed monthly, quarterly and annual profit and loss statements and balance sheets

Managed and responded to all correspondence and inquiries from customers and vendors

Oversaw inventory and office supply purchases Compiled annual recommendations for end of fiscal year budgets Conducted over 2000 HIV/AIDS presentations/trainings for the general public and

corporate arenas. Performed and coordinated over 5,000 HIV testing events for the general public. Set goals with clients related to employment and financial planning and worked

with them to track progress Identified and addressed clients’ barriers to self-sufficiency such as substance

abuse and educational deficiencies Monitored team performance, including developing performance improvement

plans and recommending achievement awards

SKILLS

Workflow SQL and Medication Technical/User Analyzes

Systems Coding Utilization Process Support

Complex Data Sets

Blackboard Efficient

Quality Assurance

Interface developer

Trainer ICD-9/10

Uniform Bills

AWARDS AND RECOGNITION School Counselor-Excellent Testing Coordinator Award Federal Funds Compliance Award School Counselor Action Plan Award Metro Nashville Public School State Standardized Training Specialist Metro Nashville Public School Support Team Specialist Principal Designee Interim Program Manager