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JCAP Social and Behavior Change Communication
Strategy
USAID Jordan Communication, Advocacy, and Policy Project
2015 - 2019
Social and Behaviour Change Communication (SBCC)
Other documents in the SBCC series:
JCAP Technical Series
JCAP. 2015. Social and Behavior Change Communication Strategy. Jordan, Social and Behavior Change Component: USAID Jordan Communication Advocacy and Policy Project, Abt Associates
Disclaimer: The authors’ views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government.
الدليل الإرشادي للمواد
الإتصالية في مجال
تنظيم الأسرة
USAID Jordan Communication, Advocacy, and Policy Project
JCAP Social and Digital
Communication Strategy
USAID Jordan Communication, Advocacy, and Policy Project
2015
COMMUNITY OUTREACH PROGRAM
USAID Jordan Communication, Advocacy, and Policy Project
Achievements and Lessons Learned
JCAP Social and Behavior Change Communication
Strategy
USAID Jordan Communication, Advocacy, and Policy Project
2015 - 2019
| 1
Table of Contents
List of Acronyms � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 2
Background and Rationale � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
SBCC Strategic Approach � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
SBCC Strategic Objective � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Audience Analysis � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Audience Segmentation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Primary Audience [Self Level] � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Secondary Audience [Interpersonal and Community Level] � � � � � � � � � � � � � � � � � � � � � � � � � � 9
Audience Analysis � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
Married Women of Reproductive Age (MWRA) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �11
Married Men of Reproductive Age�� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �12
Youth (Non-Married) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �13
Extended Family Members � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �14
Community Members � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �15
Communication Objectives and Messages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �16
SBCC Strategy MIX � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �25
Integrated Mix of Channels � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �25
Complementary Approaches � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �28
SBCC Strategic Interventions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �29
SBCC Intervention Matrix � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �29
Individual Based Intervention during JCAP phase 1 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �30
Community Based Intervention during JCAP phase 1 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �32
Integrated campaigns and social media during life of project � � � � � � � � � � � � � � � � � � � � � � � � � � � � �36
Monitoring and Evaluation Framework � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �38
References � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �42
2 | JCAP Social and Behavior Change Communication Strategy
List of Acronyms
AMEP Annual Monitoring and Evaluation Plan
AWSO Arab Women Speak Out
CCA Circassian Charity Association
CHWs Community Health Workers
CME Constructive Male Engagement
CPR Contraceptive Prevalence Rate
CSO Civil Society Organization
FP Family Planning
FP/RH Family Planning/Reproductive Health
GOJ Government of Jordan
GUVS General Union of Voluntary Societies
HSSII Health System Strengthening Project
ICCS Islamic Charity Center
JCAP Jordan Communication, Advocacy and Policy Project
JHCP Jordan Health Communication Partners
KAP Knowledge, Attitude and Practice Survey
MCPR Modern Contraceptive Prevalence Rate
MWRA Married Women of Reproductive Age
RLs Religious Leaders
SBC Social and Behavior Change
SBCC Social and Behavior Change Communication
SHOPS Strengthening Health Outcomes through the Private Sector project
TFR Total Fertility Rate
Background and Rationale | 3
Background and Rationale
Jordan has one of the fastest growing populations in the world, which has grown from 2�1 to over 6�3 million people since 1979� At the current growth rate of 2�2%, the population is expected to double by 2040� Jordan is also experiencing a demographic transition with a huge “youth bulge,” as 31% of the population is between the ages of 15 and 29� For a country with limited resources, especially water and energy, rapid population growth presents a significant challenge to the Government of Jordan’s development goals and long term stability� Furthermore, there were more than 550,000 registered Syrian refugees in Jordan as of January 2014 according to the United Nations High Commission for Refugees (UNHCR)� The influx of refugees has placed increasing pressure on Jordan’s efforts to improve economic and social indicators and provide quality services in essential areas such as healthcare and education�
Jordan experienced a remarkable fertility decline from 7�4 children per woman in 1976 to 3�5 in 2012(1); however the TFR has been stagnant since 2002 with no statistically significant declines� Even though contraceptive prevalence increased from 40 in 1990 to 61% in 2012, this increase has been almost entirely through increased use of traditional methods, which represent 19% of the total contraceptive prevalence rate� Modern method use has remained constant since 2002 at approximately 42% of currently married women� Knowledge of family planning in Jordan is high, but even if women and men might want to have fewer children, space births, or delay the first birth, this desire does not mean they will adopt family planning� Increasing the use of integrated FP/RH services and the utilization of modern family planning methods in Jordan requires the adoption of new behaviors and changing norms�
USAID/Jordan has long supported SBCC activities and behavior change communication (BCC) activities to promote GOJ development goals in maternal and child health and family planning� Approaches included policy development, advocacy, media campaigns, social - and community-mobilization, and interpersonal communication� While many of these interventions succeeded in enhancing public awareness, efforts are still needed to stimulate positive changes in attitudes and practices towards creating lasting behavior change – particularly with reference to fertility preferences and social norms, use of modern contraceptives for family planning, birth spacing, gender preferences, and GOJ support for FP/RH issues�
(1) Jordan Population and Family Health Survey 2012�
4 | JCAP Social and Behavior Change Communication Strategy
SBCC Strategic Approach
JCAP SBCC adopts a holistic approach that will not be limited to only behavior change communication activities but will also focus on social and behavior change to affect norms and attitudes related to family planning and reproductive health (FP/RH) and advocacy� The advocacy activities aim at increasing support for family planning and reproductive health as a key component of national development to create an enabling environment�
JCAP SBCC applies a Socio-Ecological Model for Change(2) that examines several levels of influencers to provide insight on the causes of problems and find tipping points�
The analysis levels
• The individual or self-level most affected by the issue
• Direct influencers on the individual
- The interpersonal level: partners, family and peers
- The community level: organizations, service structures and providers�
Both the interpersonal and community influencers shape community and gender norms, access to and demand for community resources, and existing services�
• The national level or indirect influencers make up the outer enabling environment� Components may facilitate or hinder change, and include national policies and legislation, political forces, the private sector, religion, technology and the natural environment�
(2) C-Change� 2012� C Modules: A Learning Package for Social and Behavior Change Communication (SBCC)�
The analysis levels correlation in the Socio-Ecological Model of Change
SBCC Strategic Approach | 5
The Cross Cutting Factors
Each level of analysis and the people involved are influenced by several cross-cutting factors (the triangle of influence) identified in the following four large categories: information, motivation, ability to act and norms.
Based on the Socio-Ecological Model for Change, success will be achieved through targeted, evidence-based SBCC interventions that address the cross cutting factors successfully to influence the ability of the targeted segments to take favorable actions about FP/RH�
Information (Knowledge): Providing evidence-based medical information and addressing misconceptions �e�g�, about modern contraceptives and their side effects�
Motivation: Changing people’s attitudes, beliefs, or perceptions of the benefits, risks, or seriousness of the issues related to FP and modern methods of contraceptives—e�g�, attitudes towards birth spacing and beliefs about the benefits of family planning�
Ability to act: Empower people to take informed decision by providing them with:
• Skills especially life skills; problem-solving; decision-making; negotiation; critical and creative thinking and interpersonal communicat ion
• Access includes financial, geographical, or transport issues that affect access to services and ability to buy products�
Norms: as expressed in perceived, socio-cultural, and/or gender norms—have considerable influence as it reflects the values of the group and/or society at large and social expectations about behavior�
Based on the Socio-Ecological Model for Change, JCAP chooses the following three key strategies to address change
Cross cutting behavioral factors in the Socio-ecological Model of
Change
6 | JCAP Social and Behavior Change Communication Strategy
Advocacy: to raise resources as well as political and social leadership commitment to development actions and goals towards FP/RH issues
Social mobilization: at the community and national level for wider participation, FP coalition building, and ownership, including community mobilization
Behavior change communication: at the individual, community and interpersonal level for changes in knowledge, attitudes and practices among specific audiences�
SBCC Strategic Objective | 7
SBCC Strategic Objective
JCAP SBCC activities aim to increase demand for and utilization of FP/RH services and to reduce unmet needs for family planning by addressing behaviors and attitudes towards desired family size, birth spacing and the acceptability of contraceptives through favoring the utilization of FP/RH services�
The importance of family planning will be presented in a broader context of improving the quality of life to enhance the receptivity and recognition of the benefits of family planning� The following statement represents JCAP SBCC strategic objective as follows:
Jordan Families Adopting Family Planning Practices as a Fundamental Strategy to Achieving Quality Lives�
8 | JCAP Social and Behavior Change Communication Strategy
Audience Analysis
Audience Segmentation
Target groups include the following:
1. People directly affected by the consequences of improper or lack of FP practices 2. People directly influencing them3. People indirectly influencing themTarget audiences are identified and classified based on the Socio-Ecological Model for Change as follows:
Primary Audience [Self Level]This level represents individuals who are directly affected by the consequences of large family size, low birth spacing intervals and the risk of recurrent pregnancies, therefore responsible for making decisions related to family planning and choices of FP methods� People at this level are either married women or men of reproductive age, or individuals who will be future husbands and wives including engaged couples and non-married youth
a. Married Women of Reproductive Age • Sub-audience 1a: Married women, pre-childbearing: • Sub-audience 1b: Married women who want to space their births:• Sub-audience 1c: Women who have completed their family
b. Men Partners• Sub-audience 2a: Married Men
c. Engaged Couples • Sub-audience 3a: Engaged Women and Men , pre-childbearing
d. Adolescents and non-married youth (15-29 years old)• Sub-audience 3a: Secondary School age (15-18 ) • Sub-audience 3b: College/University/Vocational Studies: After school age (19-23)• Sub-audience 3b: Post graduate/ labor market age (23-29)
Audience Analysis | 9
Secondary Audience [Interpersonal and Community Level] a. Extended family members and community members:Family members, friends and community members can influence a couple’s or a woman’s choice of birth spacing and contraceptive method� Therefore, the interventions targeting those influencers should focus on promoting the importance of birth spacing and family planning, increase their knowledge about modern family planning methods, and address their misconceptions towards modern family planning methods�
• Sub-audience 1a: Family members especially mothers in law • Sub-audience 1b: Friends and peers• Sub-audience 1c: Community members
b. Community and Opinion LeadersThe following community gatekeepers should be targeted through advocacy interventions to mobilize them to advocate for RH/FP, since it is fundamental to improve community members’ quality of life:
• Sub-audience 2a: Religious leaders• Sub-audience 2b: Political leaders • Sub-audience 2c: Traditional leaders• Sub-audience 2d: Private-sector leaders
c. Service ProvidersThe knowledge, abilities, and attitudes of service providers, health workers, and pharmacists have been shown to have a great impact on utilization of RH/FP services� Therefore, JCAP will collaborate with the USAID-funded HSS and Ta’ziz projects to improve health care providers’ knowledge and attitudes towards modern family planning methods�
• Sub-audience 3a : Service providers at health facilities• Sub-audience 3b : Pharmacists• Sub-audience 3c : Community health workers
Audience Analysis
Utilization of RH/FP services is influenced by a range of issues, including gender, social and cultural norms, knowledge, attitudes, barriers and access to services� Therefore, it is important to understand the determinants of positive RH/FP behaviors for each
10 | JCAP Social and Behavior Change Communication Strategy
audience, as well as the perceived benefits from these desired behaviors, to be able to develop effective SBCC programs and targeted communication messages�
The listed perceived barriers under each target segment were identified based on literature reviews, findings of the Jordan Family Planning Market Segmentation Analysis conducted under Ta’ziz project in June 2011 and the findings of the outreach home visits program review conducted by JCAP in February 2015� Target analysis section will be reviewed once the JCAP Knowledge Attitudes and Practices baseline survey of married women of reproductive age (MWRA) and the Qualitative Study on Gender Roles and Decision Making around FP Practices are completed to create a relevant foundation of information and to make it possible to measure changes across the life of the JCAP Activity�
Audience Analysis | 11
Mar
ried
Wom
en o
f Rep
rodu
ctiv
e A
ge (M
WR
A)
Mar
ried
Wom
en o
f Rep
rodu
ctiv
e A
ge
Opt
imal
Beh
avio
rPe
rcei
ved
Bar
rier
sPe
rcei
ved
Ben
efits
Com
mun
icat
ion
Obj
ecti
ves
• D
elay
firs
t birt
h •
Spac
e ch
ildre
n at
le
ast 3
year
s apa
rt•
Disc
uss F
P iss
ues
and
choi
ces
of m
oder
n FP
m
etho
ds w
ith y
our
part
ner
• U
se m
oder
n co
ntra
cept
ive
met
hods
• C
ontin
ue th
e us
e of
mod
ern
cont
race
ptiv
e m
etho
ds
• Va
lue
girls
and
boy
s eq
ually
• Va
lue
the
smal
l fa
mily
size
Des
ire
to h
ave
child
ren
• N
ot c
onvi
nced
abo
ut th
e be
nefit
s of
birt
h sp
acin
g &
fam
ily
plan
ning
•
Des
ire fo
r a so
n if
fam
ily h
as o
nly
daug
hter
s•
Relig
ious
and
trad
ition
al b
elie
fs•
Des
ire to
pro
ve a
bilit
y to
hav
e ch
ildre
n•
Des
ire to
hav
e a
larg
e fa
mily
size
• D
esire
to a
chie
ve th
e pl
anne
d
fam
ily s
ize b
efor
e th
e ag
e of
35
• La
ck o
f pow
er to
mak
e de
cisio
ns
(Infl
uenc
e of
fam
ily m
embe
rs)
Pref
eren
ce to
use
trad
itio
nal F
P
met
hods
•
Lack
of k
now
ledg
e ab
out m
oder
n m
etho
ds o
f FP
• H
ealth
con
cern
s and
fear
of s
ide
effec
ts of
FP
met
hods
to d
elay
1st
birt
h•
Hea
lth c
once
rns a
nd fe
ar o
f sid
e eff
ects
of m
oder
n FP
met
hods
• La
ck o
f acc
essib
ility
to
mod
ern
FP m
etho
ds•
Hea
lthca
re p
rovi
ders
bia
s•
Misc
once
ptio
ns to
war
ds m
oder
n FP
met
hods
Ado
ptin
g FP
con
cept
an
d us
ing
mod
ern
FP
met
hods
•
Impr
oves
the
heal
th o
f m
othe
r and
chi
ld
• Im
prov
es th
e qu
ality
of
life
• Al
low
s fam
ilies
to d
evot
e m
ore
reso
urce
s to
each
ch
ild•
Allo
ws m
othe
r to
devo
te
mor
e tim
e to
eac
h ch
ild•
Allo
ws m
ore
time
for
mot
hers
to fo
cus o
n th
eir i
nter
est
• Al
low
s pea
ce o
f min
d w
hen
havi
ng se
x•
Ensu
res e
ffect
iven
ess
and
prot
ect a
gain
st un
wan
ted
preg
nanc
ies
• En
sure
s saf
ety
and
prot
ect w
omen
aga
inst
risk
of re
curr
ent
preg
nanc
ies
• El
imin
ate
wor
ries
of sh
iftin
g fro
m o
ne
met
hod
to a
noth
er
Incr
ease
in n
umbe
r of
wom
en w
ho a
gree
th
at•
Chi
ld sp
acin
g fo
r at
leas
t 3 y
ears
will
im
prov
e th
eir q
ualit
y of
life
and
the
heal
th
of th
eir f
amili
es•
Girl
s and
boy
s are
equ
ally
impo
rtan
t •
Smal
l fam
ily si
ze re
flect
s pos
itive
ly o
n th
e fa
mily
qua
lity
of li
fe•
Mod
ern
FP m
etho
ds a
re sa
fe a
nd e
ffect
ive
• D
iscus
sion
with
par
tner
s on
of F
P re
late
d iss
ues
is im
port
ant
Incr
ease
in n
umbe
r of
wom
en w
ho
appr
ove
to•
Use
of m
oder
n FP
met
hods
for c
hild
sp
acin
g an
d fa
mily
pla
nnin
g•
Shift
from
trad
ition
al to
mod
ern
FP
met
hods
for c
hild
spac
ing
and
fam
ily
plan
ning
�
Incr
ease
in n
umbe
r of
wom
en w
ho re
port
•
Talk
ing
to th
eir p
artn
ers a
bout
FP
• K
now
ing
whe
re to
acc
ess F
P m
etho
ds
• K
now
ing
how
to u
se a
t lea
st on
e m
oder
n FP
met
hod
• Sh
iftin
g fr
om tr
aditi
onal
to m
oder
n FP
m
etho
ds
• U
sing
of m
oder
n FP
met
hods
for c
hild
sp
acin
g
12 | JCAP Social and Behavior Change Communication Strategy
Married Men of Reproductive Age
Married Men of Reproductive Age
Optimal Behavior Perceived Barriers Perceived Benefits Communication Objectives
• Support delaying first birth or birth spacing for at least 3years apart
• Participate in the family planning decisions and contraceptive method choice
• Value the small family size
• Value girls and boys equally
• Not convinced about the benefits of birth spacing and family planning
• Lack of knowledge about modern family planning methods
• Belief that it is a woman’s responsibility to prevent pregnancy
• Negative associations with talking about FP and sex
• Desire for a son if family has only daughters
• Religious and traditional beliefs
• Desire to have a large family size
Adopting FP concept and using modern FP methods • Improves the health
of mother and child • Improves the quality
of life • Allows families
to devote more resources to each child
• Allows mothers to devote more time to each child
• Allows more time for mothers to focus on their interest
• Allows peace of mind when having sex
• Ensures effectiveness and protect against unwanted pregnancies
• Ensures safety and protect women against risk of recurrent pregnancies
Increase in number of men who • Agree that child
spacing for least 3 years will improve their quality of life and the health of their families
• Agree that small family size reflects positively on the family quality of life
• Agree that girls and boys are equally important
• Can identify more than one modern contraceptive method
• Report talking to their partners about FP
• Join their wives for FP counseling
Audience Analysis | 13
Youth (Non-Married)
Youth Non-Married
Optimal Behavior Perceived Barriers Perceived Benefits Communication Objectives
• Adopt life planning • Acquire knowledge
& skills of life planning
• Intend to discuss FP during engagement before marriage
• Support FP/gender discussions with peers or community
• Value small family size
• Value girls and boys equally
• Lack of knowledge and skills of life planning
• Not convinced about the benefits of life planning on their future achievements
• Not convinced about the benefits of child spacing or family planning
• Lack of knowledge about modern family planning methods
• Religious misconceptions: Islam does not allow family planning
• Life planning reflects positively on the individual’s future outcomes
• Family planning reflects positively on country economy & development
• Couple communication before marriage reflects positively on the marriage success and stability
• Family planning reflects positively on the quality of life of the future family
• Modern FP methods are effective and safe
Increase in number of Youth who • Adopt life planning
strategies• Support life
planning concept• Support family
planning and small family size concept
• Intend to discuss FP during engagement before marriage
• Can identify more than one modern contraceptive method
• Support FP/gender discussions with peers or community
14 | JCAP Social and Behavior Change Communication Strategy
Extended Family Members
Extended Family Members (e.g. Mother, Mother in law)
Optimal Behavior Perceived Barriers Perceived Benefits Communication Objectives
• Support the importance of birth spacing and family planning�
• Support the use of modern family planning methods
• Support the equity between girls and boys
• Value the small family size
• Not convinced about the benefits of child spacing or family planning
• Desire for larger families
• Preference for boys • Religious &
Traditions belief• Lack of knowledge
about modern family planning methods
• Misconceptions towards modern family planning�
• Family planning reflects positively on country economy & development
• Family planning reflects positively on the quality of life of the extended family
• Modern FP methods are effective and safe
Increase in the percentage of people who agree that • Child spacing and
family planning has a positive effect on the wellbeing of the family
• Modern family planning methods are safe and effective
• Girls & boys are equally important
• Small family size reflects positively on the family quality of life
• Increase in the percentage of people who report
• Supporting their extended families to space their births and use modern family planning methods
Audience Analysis | 15
Community Members
Community Members (Religious and Opinion Leaders)
Optimal Behavior Perceived Barriers Perceived Benefits Communication Objectives
• Support the importance of birth spacing and family planning
• Support the use of modern family planning methods
• Support the equity between girls and boys
• Value small family size
• Integrate RH/FP information and services into social and economic development programs
• Not convinced about the benefits of RH/FP services for communities
• Religious and traditional beliefs
• Competing issues and resources
• Lack of knowledge about modern family planning methods
• Family planning reflects positively on country economy & development (less burden on social services and less demand for water, food, education, healthcare, housing, transportation, and jobs)
• Family planning improves economic growth, with fewer dependent young people and more adults in the workforce
• Family planning reflects positively on the quality of life of the family
• Modern FP methods are effective and safe
Increase in number of community leaders who • Believe that RH/
FP programs help their communities to improve their quality of life and the health families
• Believe that RH/FP modern methods are effective, safe & religiously approved
• Understand the components of effective RH/FP programs and how to support them in their communities
• Become advocates for provision of better quality and more accessible RH/FP services
• Become advocates for gender equity
• Become champions of RH/FP programs
16 | JCAP Social and Behavior Change Communication Strategy
Communication Objectives and Messages
Communication is a key component of social and behavior change activities� JCAP SBCC strategy will go beyond simply providing information to target audiences and is expected to affect real changes in attitudes toward desired family size, birth spacing and the acceptability of contraceptive use through a well-designed family planning messages that is tailored to specific audiences; introduced in the context of development and Jordanian family and cultural values; and demonstrate the health and socioeconomic benefits of family planning
JCAP SBCC strategy will enhance receptivity and recognition of the importance of family planning by presenting it in a broader contexts, such as: (i) life planning, especially among youth and students; (ii) the economic situation of the family; (iii) the need for more attention to each child in critical early childhood years; (iv) child spacing for the health of the mother and child; (v) the importance of continuing education before having children; (vi) compatibility with religious beliefs; (vii) the importance of couples’ communicating about FP methods, spacing and number of children desired,(viii) male support and involvement for improved health and socioeconomic outcomes in favor of FP/RH is crucial, (ix) gender equity and female empowerment are key elements to achieve the national development objectives�
General Communication Objectives and Messages
General Communication Objectives
• Birth spacing for at least three years
• Using a modern family planning method to delay pregnancy or space births
• Encouraging partner discussion about family planning and joint deci-sions about modern method of choice
• Visiting a health facility for more information and family planning ser-vices
• Promoting gender equity
General Communication Messages
• Spacing your children at least three years apart is key for a healthy and prosperous family
Audience Analysis | 17
• Modern family planning methods are safe and reliable
• Use a modern family planning method to delay pregnancy or space births
• Talk to your partner about a modern family planning method of your choice
• Visit a health facility for more information and family planning services
• Girls and boys are equally important for the family
Primary Audience [SELF]
1. Married Women of Reproductive Age:
1a: Married woman, pre childbearing (Newly-Wed)
Communication Objective:
• Encourage couple dialogue to start planning their families and to decide when they are best suited to provide for a child’s overall wellbeing
• Promote birth spacing for at least 3 years focusing on their positive im-pacts on child and mother health and wellbeing of the family
• Promote the concept of small family size
• Increase knowledge about modern family planning methods by focusing on that�
– Modern contraceptive methods are effective, safe with no effects on fertility if used at an early age
– Modern contraceptive methods mix include a wide range of methods of choice to fit your current health condition and personal FP objec-tives (focus on pills both POPs,COCs and condoms )
• Promote proper choice of contraceptive method based on
– Jointly informed decision by wife and husband
– Proper consultation by the service health provider
– Best fit to women health condition and to personal FP objectives
• Promote gender equity
18 | JCAP Social and Behavior Change Communication Strategy
Communication Messages:
• Space your births at least 3 years and give yourself the time to build your life as a couple
• Use a modern family planning method to delay pregnancy or space births
• Modern family planning methods are effective, safe and reliable
• Modern family planning methods proved to have no effect on fertility when used at an early age
• Modern family planning methods are available in a wide range to fit your personal FP objectives
• Plan together (with your partner) for your family and jointly decide on the modern family planning method of choice
• Consult your health service provider on the modern family planning method of choice
• Girls and boys are equally important to your family
1b: Married women- Active childbearing
Communication Objective:
• Encourage couple dialogue to plan for their families
• Promote birth spacing for at least 3 years focusing on the positive im-pacts on child and mother health and wellbeing of the family
• Promote the concept of small family size
• Increase knowledge about modern family planning methods
– Modern contraceptive methods are effective, safe with no effect on fertility if hormonal type is used
– Modern contraceptive methods mix include a wide range of methods of choice to fit your current health condition and personal FP objec-tives (focus on OCP, IUD and implants)
• Promote proper choice of contraceptive method based on
– Jointly informed decision by wife and husband
Audience Analysis | 19
– Proper consultation by the service health provider
– Best fit to women health conditions and serve personal FP objectives
• Promote gender equity
Communication Messages
• Space your births at least 3 years, and give yourself the time to focus on your family
• Space your births at least 3 years to ensure child and mother health and wellbeing of your family
• Enjoy protection against unintended pregnancies and choose a modern FP method
• Choose a modern FP method; once used, you don’t have to think about family planning and can focus on what’s important to you and your family
• Modern family planning methods are effective, safe and reliable
• Hormonal Modern family planning methods proved to have no effect on fertility
• Modern family planning methods are available in a wide range to fit your personal FP objectives
• Plan together (with your partner) for your family and jointly decide on the modern family planning method of choice�
• Consult your health service provider on the modern family planning method of choice
• Girls and boys are equally important to your family
1c: Women who have completed their family
Communication Objective:
• Encourage couple dialogue to plan for their families
• Promote long acting modern FP methods to protect women from risks of recurrent pregnancies
20 | JCAP Social and Behavior Change Communication Strategy
– Increase knowledge about modern family planning methods
– Modern contraceptive methods are effective and safe
– Long acting modern contraceptive methods proved to be safe and effective
– Modern contraceptive methods mix include a wide range of methods of choice to fit your current health condition and personal FP ob-jectives (focus on long acting methods such as IUD, injectable and sterilization)
• Promote proper choice of contraceptive methods based on
– Jointly informed decision by wife and husband
– Proper consultation by the service health provider
– Best fit to women health condition and serve personal FP objectives
• Promote gender equity
Communication Messages:
• Delay any future pregnancy and give yourself the time to focus on your health and family
• Enjoy protection against unintended pregnancy and choose a modern FP method
• Enjoy protection against risk of recurrent pregnancies and choose a modern FP method
• Choose a modern FP method; once used, you don’t have to think about family planning and can focus on what’s important to you and your family
• Modern family planning methods are effective, safe and reliable
• Long acting family planning methods proved to have no effect on your health
• Modern family planning methods are available in a wide range to fit your personal FP objectives
• Plan together (with your partner) for your family and jointly decide on the modern family planning method of choice
Audience Analysis | 21
• Consult your health service provider on the modern family planning method of choice
• Girls and boys are equally important to your family
2. Married Men of Reproductive Age
Married Men:
Communication Objectives
• Increase their support for family planning by identifying its relationship with the wellbeing of their family, poverty and development
• Promote the concept of small family size
• Increase their knowledge about modern family planning methods
• Encourage them to participate in the contraceptive method choice by jointly discussing & taking the FP decisions with their partners and visit-ing care providers for counseling
• Mobilize men to discuss FP with their friends, neighbors or family mem-bers
• Promote gender equity
Communication Messages
• Family planning enables couples to time pregnancies in a way that is ben-eficial to the mother’s and children’s health�
• Speak to your partner about FP and make FP decisions jointly
• Family planning ensure your family is healthy and well-cared for
• Be like other men in your community who support their wives to prac-tice family planning�
• Encourage your wife to visit a health care provider for FP counseling
• Girls and boys are equally important
22 | JCAP Social and Behavior Change Communication Strategy
3. Engaged Couples
Engaged Couples
Communication Objectives
• Encourage couple dialogue to start planning for their families and to decide when they are best suited to provide for a child’s overall wellbeing�
• Promote birth spacing and family planning concepts focusing on their positive impacts on child and mother health, and wellbeing of the family�
• Promote the concept of small family size
• Increase their knowledge about modern family planning methods�
• Mobilize couples to discuss FP with their engaged friends, neighbors or family members
• Promote gender equity
Communication Messages
• Family planning enables couples to time pregnancies in a way that is ben-eficial to the mother’s and children’s health�
• Speak to your partner about FP and make FP decisions jointly
• Family planning ensure your family is healthy and well-cared for
4. Youth (Non-Married) and Adolescents
Youth and Adolescents [Age 15-29]
Communication Objectives
• Increase their support for life planning by identifying its relationship with their future success & goals achievements
• Increase their support for family planning by identifying its relationship with the wellbeing of their future family
• Promote the concept of small family size
• Increase their knowledge about modern family planning methods
• Mobilize youth to discuss/ FP with their friends, neighbors or family
members
• Encourage couple communication and discussion of FP issues before marriage
• Promote gender equity
Communication Messages
• Be prepared, plan ahead for your future career, family and health
• Don’t react take control instead
• Life planning reflects positively on the individual’s future outcomes
• Family planning reflects positively on country economy & development
• Couple communication before marriage reflects positively on the mar-riage success and stability
• Family planning reflects positively on the quality of life of the future family
• Modern FP methods ensure effectiveness and safety
Secondary Audience [ Influencers]
1. Extended Family Members
Extended family members (mother-in-law, mother, father-in-law, peers, etc.)
Communication Objectives
• Promote the importance of birth spacing and family planning
• Increase their support to family planning, birth spacing and small family size
• Increase their knowledge about modern family planning methods
• Address their misconceptions towards modern family planning methods
• Promote gender equity
Communication Messages
• Family planning ensures your family is healthy and well-cared for
24 | JCAP Social and Behavior Change Communication Strategy
• Modern family planning methods are safe, effective and reliable
• Advise your daughter and son in law to space their births and use a mod-ern family planning methods
• Girls and boys are equally important
2. Community and Opinion Leaders
Community and Opinion Leaders (Religious leaders, school teachers, CBO leaders, etc.)
Increase their support for family planning, integrate them into JCAP Champions program and build their capacity to advocate for family plan-ning issues�
Communication Objectives
• Religious leaders: increase their support for family planning from a reli-gious stand
• Political leaders: increase their support for family planning from a na-tional and political stand
• Traditional leaders: advocate the advantages of birth spacing on the well-being of their community members�
• Private-sector leaders: support family planning interventions within the community
Communication Messages
• Family planning is a key element in building stronger communities an healthier families
• Modern family planning methods are safe, effective and reliable
• Be a leader and lead others to use modern family planning methods
• Girls and boys are equally important
SBCC Strategy MIX | 25
SBCC Strategy MIX
The audience analysis discussed earlier enables us to choose an appropriate strategy mix to address the barriers identified to achieve the desired changes and communication objectives� Based on the Socio-Ecological Model for Change, success will be achieved through targeted, evidence-based SBCC interventions that adopt different approaches to influence the ability of the targeted segments to take favorable actions about FP/RH�
JCAP SBCC strategy Mix shall focus on a well- designed activities utilizing an integrated mix of channels using different complementary approaches to achieve the desired change
Integrated Mix of Channels
Integrating and combining the three types of channels—mass media, interpersonal communication and community channels can help maximize the effect of SBCC programs by capitalizing on the advantages of each channel to ensure best delivery of the message to the intended audience within the available budget� The below table lists the three types of channels, related advantages and examples of activities and communication approaches under each channel type�
Channel Type:Service Provider
ChannelAdvantages Examples of Activities
a) Interpersonal Communication
• Can be more credible because it is face-to-face
• Permits dialogue (most participatory form of communication) and responds immediately to the individual
• Can motivate, influence and support
• Between provider and client (doctors, midwives, and pharmacists)
26 | JCAP Social and Behavior Change Communication Strategy
Channel Type:Community Based
ChannelsAdvantages Examples of Activities
a) Outreach Interpersonal Communication
• Can be more credible because it is face-to-face
• Permits dialogue (most participatory form of communication) and responds immediately to the individual
• Can motivate, influenceand support
• Household counseling visits
• Peer to peer• Telephone careline
b) Life skills education program based on FP
• Empowers people with skills to take favorable FP/RH actions
• Permits participatory approach• Provides knowledge, motivates,
enhances the ability • to act and addresses social and
gender norms related issues
• Women Empowerment
• CME program• Premarital
Counseling• Youth Life planning
c) Group Interactions • Greater opportunity to use
participatory approaches• May have more credibility because
trusted local leaders and/or organizations are involved
• Reaches a large percentage of the intended audience
• Women FP social clubs
• Men group discussion on FP
• Group meetings• Debate clubs• Initiatives
d) Edutainment Activities
• Interactive theater• Film making clubs• Contest• Fairs
e) Community Media
• Community Local Radio
SBCC Strategy MIX | 27
Channel Type: Media Channels Advantages Examples of Activities
a) Mass Media
• Range of formats conducive to health messages available, particularly for television
• Can be highly creative• Reaches a large percentage of the
intended audience• Opportunity for direct audience
involvement through call-in shows• Can use local languages and dialects• Comes into the home and can
promote family discussion
• Broadcast (television or radio at national level
• Talk shows• Call-in shows (for
example, “ask the expert” shows, contests)
• Songs and jingles• Celebrity
endorsements
b) Printed Material
• Reaches a large percentage of the intended audience
• Can cover news more thoroughly than television or radio
• Intended audience has the chance to clip, reread, contemplate, and pass along material�
• News coverage and advertising in newspapers and magazines
• Direct mail• Decision-making
aids for clients and providers
• Pamphlets, fliers• Posters, billboards
c) Digital Communication
• Can reach large numbers of people rapidly
• Many formats are available whenever the user wants access�
• Can instantaneously update and disseminate information
• Can be interactive and user-directed• Can combine the audio-visual
benefits of television or radio with the self-pacing of reading
• Internet websites• social media
platforms• Mobile phone
programs/SMS frontline dialogue
• Digital application
28 | JCAP Social and Behavior Change Communication Strategy
Complementary Approaches
Based on the Socio-Ecological Model for Change, success will be achieved through targeted, evidence-based SBCC interventions that adopt different approaches to address the cross cutting factors that influence the ability of the targeted segments to take favorable actions about FP/RH� Each approach has different influence on the cross cutting factors; for example interpersonal communication can provide tailored information, permits dialogue and responds immediately to the individual, group interaction approach can motivate and support, life skills educating programs empower and build self-efficacy to take decision while edutainment activities can provide information and motivate reach to a high percentage of the targeted audiences� JCAP SBCC strategy adopts a mix of complementary approaches to ensure addressing the different influencing factors as illustrated below�
1. Interpersonal Communication2. Life Skills Educating Programs3. Group Interactions4. Edutainment Activities
SBCC Strategic Interventions | 29
SBCC Strategic Interventions
SBCC Intervention MatrixPrimary Target
• MWRA• Partner Men• Couples• YouthInfluencers
• RLs• Service Providers• Family members• Community Members• Peers
Enabling Environment• Services• Polices• Economics• Religion
30 | JCAP Social and Behavior Change Communication Strategy
Indi
vidu
al B
ased
Inte
rven
tion
dur
ing
JCA
P p
hase
1
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
plem
e -
nter
sTa
rget
Aud
ienc
e
Impl
emen
t -
atio
nye
ar
1-O
utre
ach
Hou
seho
ld
Cou
nsel
ing
Vis
its
• Re
crui
t and
tr
ain
fem
ale
CH
Ws t
o co
nduc
t ho
use
visit
s co
unse
ling
• Pr
omot
e th
e be
nefit
s of f
amily
pl
anni
ng a
nd b
irth
spac
ing�
• Im
prov
e w
omen
’s kn
owle
dge
abou
t mod
ern
FP m
etho
ds
• Re
duce
wom
en’s
misc
once
ptio
ns to
war
ds
mod
ern
FP m
etho
ds�
• Ad
dres
s wom
en’s
heal
th
conc
erns
of F
P m
etho
ds�
• In
crea
se a
cces
s to
mod
ern
FP
met
hods
�
• Id
entif
y &
recr
uit a
ctiv
e w
omen
into
oth
er F
P so
cial
gr
oups
• In
crea
se m
en’s
know
ledg
e ab
out m
oder
n FP
met
hods
• In
crea
se m
en’s
supp
ort f
or F
P
• Re
view
hou
se v
isit
prog
ram
and
dev
elop
ne
w st
rate
gy
• D
evel
op/a
dapt
m
ater
ials
and
job
aide
s to
prov
ide
guid
ance
on
coun
selin
g an
d re
ferr
al
• D
evel
op b
adge
s, bu
ttons
and
oth
er
item
s tha
t sup
port
the
cent
ral p
ositi
onin
g an
d pr
omot
ion
of
qual
ity
• D
evel
op fo
rmal
re
ferr
al sy
stem
be
twee
n C
HW
and
cl
inic
s�
• D
evel
op re
port
ing
syste
m th
at d
efine
po
sitiv
e de
vian
ces
• G
UV
S
• C
CA
• Po
tent
ial
Gra
nt
CSO
s/
IFH
• 1-
MW
RA:
:85%
of
tota
l wom
en
reac
hed
• Pr
e-ch
ildbe
arin
g
• C
hild
bear
ing-
Inco
mpl
ete
fam
ily
• C
hild
bear
ing
–C
ompl
ete
fam
ily
2- F
amily
In
fluen
cers
15%
of t
otal
w
omen
reac
hed
3- P
artn
er M
en
whe
n po
ssib
le
• Y(
1)
SBCC Strategic Interventions | 31
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
plem
e -
nter
sTa
rget
Aud
ienc
e
Impl
emen
t -
atio
nye
ar
2-Pe
er to
Pe
er C
lub
• Es
tabl
ish
wom
en o
r yo
uth
�l cl
ubs
• Ea
ch c
lub
incl
udes
m
embe
rs
trai
ned
to re
ach
othe
r wom
en o
r yo
uth
in th
eir
com
mun
ity,
neig
hbor
hood
, or
in
wor
kpla
ces
thro
ugh
outre
ach
peer
to p
eer
educ
atio
n se
ssio
ns w
ith
wel
l -de
signe
d co
mm
unic
atio
n m
essa
ges a
nd
tool
s add
ress
ing
FP/R
H a
nd
Gen
der r
elat
ed
issue
s�
Wom
en/
• Pr
omot
e th
e be
nefit
s of f
amily
pl
anni
ng a
nd b
irth
spac
ing
• Im
prov
e w
omen
’s kn
owle
dge
abou
t mod
ern
Fam
ily p
lann
ing
met
hods
• Ad
dres
s wom
en’s
heal
th
conc
erns
and
fear
of f
amily
pl
anni
ng m
etho
ds�
• In
crea
se w
omen
’s ac
cess
to
mod
ern
fam
ily p
lann
ing
met
hods
�•
Incr
ease
wom
en’s
supp
ort t
o ge
nder
rela
ted
issue
sYo
uth/
• In
crea
se Y
outh
supp
ort f
or
fam
ily p
lann
ing
• In
crea
se k
now
ledg
e ab
out
mod
ern
fam
ily p
lann
ing
• En
cour
age
coup
le d
ialo
gue
to d
iscus
s FP
issue
s bef
ore
mar
riage
• M
obili
ze Y
outh
to d
iscus
s/
prom
ote
FP p
rinci
ples
with
th
eir f
riend
s, pe
ers,
neig
hbor
s or
fam
ily m
embe
rs
• D
evel
op o
r ada
pt
trai
ning
mod
ule
on
FP/R
H, G
ende
r iss
ues,
life
Plan
ning
an
d pe
er to
pee
r co
mm
unic
atio
n sk
ills
• D
esig
n &
pro
duce
ed
ucat
iona
l too
ls
• G
rant
C
SOs
• JO
HU
D•
Oth
ers
• W
omen
- M
WR
A-
Influ
ence
rs
• Yo
uth
- Non
Mar
ried
- Eng
aged
- M
ale
& F
emal
es
-Age
(18-
29)
• W
omen
- Y(
2)
• Yo
uth
- Y(1
)
32 | JCAP Social and Behavior Change Communication Strategy
Com
mun
ity
Bas
ed In
terv
enti
on d
urin
g JC
AP
pha
se 1
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
ple-
men
ters
Targ
etA
udie
nce
Impl
e-m
enta
tion
year
A) L
ife S
kills
Edu
catin
g Pr
ogra
ms b
ased
on
FP
1. W
omen
Em
pow
erm
ent
Prog
ram
2. C
ME
Educ
atio
n Pr
ogra
m
3. P
rem
arit
al
Cou
nsel
ing
prog
ram
4. Y
outh
Life
Pl
anni
ng
prog
ram
• Re
crui
t and
trai
n C
SO m
embe
rs
to ta
rget
wom
en,
men
,cou
ples
and
yo
uth
thor
ough
a
spec
ializ
ed L
ife sk
ills
educ
atin
g pr
ogra
ms
such
as
• W
omen
Em
pow
erm
ent
• C
onstr
uctiv
e M
ale
Enga
gem
ent
• Pr
emar
ital
Cou
nsel
ing
• Yo
uth
Life
Pla
nnin
g
Wom
en: E
mpo
wer
w
omen
to ta
ke
info
rmed
dec
ision
re
late
d to
FP/
RH
Men
: Enh
ance
co
nstr
uctiv
e m
en
enga
gem
ent i
n FP
/RH
Enga
ged
Cou
ples
: En
cour
age
coup
le
com
mun
icat
ion
abou
t FP
/RH
Yout
h: E
nhan
ce li
fe
plan
ning
/FP
prac
tices
&
incr
ease
kno
wle
dge
abou
t FP/
RH
Dev
elop
or a
dapt
sp
ecia
l life
skill
s m
odul
es w
ith a
n in
tegr
ated
FP/
RH
m
ater
ial
• W
E M
odul
e /
Revi
sed
AWSO
m
odul
e
• C
ME
mod
ule
• C
oupl
e C
ouns
ellin
g M
odul
e
• Yo
uth
Life
Pl
anni
ng M
odul
e
Gra
nt C
SOs
INJA
Z
1- (W
ASL)
pr
ogra
m
2- G
oal
prog
ram
Oth
er
Pote
ntia
l
1- (J
OH
UD
/A
WSO
2- IC
CS/
C
ME
Yout
h/Y1
Oth
er/Y
2
SBCC Strategic Interventions | 33
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
ple-
men
ters
Targ
etA
udie
nce
Impl
e-m
enta
tion
year
B) G
roup
Inte
ract
ions
1- G
roup
D
iscu
ssio
ns•
Recr
uit a
nd tr
ain
CSO
mem
bers
to
man
age
and
faci
litat
e gr
oup
inte
ract
ion
activ
ities
such
as
grou
p di
scus
sion
mee
tings
• Pr
omot
ing
FP/b
irth
spac
ing
and
the
use
of m
oder
n FP
m
etho
ds
• In
crea
sing
know
ledg
e ab
out m
oder
n FP
m
etho
ds�
• In
crea
sing
supp
ort
amon
g fa
mily
m
embe
rs in
fluen
cers
(ie
, hus
band
and
m
othe
r in
law
) to
FP
/birt
h sp
acin
g an
d th
e us
e of
mod
ern
FP
met
hods
• En
cour
agin
g co
uple
dia
logu
e to
jo
intly
mak
e FP
de
cisio
ns, i
nclu
ding
co
ntra
cept
ive
met
hod
choi
ce�
• In
crea
sing
supp
ort
amon
g po
pula
tion
to
Gen
der r
elat
ed is
sues
Dev
elop
or a
dapt
FP
/RH
and
Gen
der
Issu
es g
roup
di
scus
sion
mod
ule
• G
rant
C
SOs
ICC
S/W
omen
gr
oup
Disc
ussio
n
Men
gro
up
disc
ussio
n
• W
omen
-
MW
RA
- Fa
mily
In
fluen
cers
• M
en
Y(1)
34 | JCAP Social and Behavior Change Communication Strategy
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
ple-
men
ters
Targ
etA
udie
nce
Impl
e-m
enta
tion
year
2- O
utre
ach
thro
ugh
re
ligio
us
lead
ers
(Chu
rche
s &
Mos
ques
)
• Tr
ain
mal
e an
d fe
mal
e re
ligio
us
lead
ers t
o di
ssem
inat
e FP
con
cept
s and
G
ende
r iss
ues
form
re
ligio
us st
and
and
Inte
grat
e it
in F
riday
’s se
rmon
and
relig
ious
le
sson
s
• Ad
voca
te fo
r Gen
der
issue
s and
fam
ily
plan
ning
thro
ugh
to su
rmou
nt th
e cu
ltura
l bel
ief t
hat
FP is
not
allo
wed
in
Isla
m o
r Chr
istia
n re
ligio
n
Adap
t RLs
trai
ning
m
odul
e pr
evio
usly
de
velo
ped
unde
r JH
CP
• M
inist
ry o
f AW
QAF
• C
hurc
h•
ICC
S-
Frid
ay
Serm
on-
Wom
en
Relig
ious
le
sson
s-
Men
Re
ligio
us
less
ons
• C
omm
unity
• W
omen
• M
en•
RLs
(W
a’eza
t &
Imam
s)
ICC
S / Y
(1)
AWQ
AF/Y
2
3- D
ebat
e FP
C
lubs
• Re
crui
t and
trai
n C
SO m
embe
rs to
es
tabl
ish a
nd m
anag
e D
ebat
e cl
ubs o
n FP
/R
H
• In
crea
se Y
outh
su
ppor
t for
fam
ily
plan
ning
•
Incr
ease
kno
wle
dge
abou
t mod
ern
fam
ily
plan
ning
•
Enco
urag
ing
coup
le
dial
ogue
to jo
intly
m
ake
fam
ily p
lann
ing
deci
sions
, inc
ludi
ng
cont
race
ptiv
e m
etho
d ch
oice
�•
Mob
ilize
You
th to
di
scus
s/ p
rom
ote
FP
prin
cipl
es w
ith th
eir
frien
ds, p
eers
, or
fam
ily m
embe
rs
Dev
elop
or
adap
t •
FP d
ebat
e cl
ub
mod
ule
Gra
nt C
SOs
• JO
HU
D/
- Yo
uth
Deb
ate
Clu
b
Yout
h M
ale
& fe
mal
eAg
e: 1
8-29
Non
-mar
ried
JOH
UD
/ Y(
1)
SBCC Strategic Interventions | 35
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
ple-
men
ters
Targ
etA
udie
nce
Impl
e-m
enta
tion
year
C)
Edut
ainm
ent A
ctiv
ities
Edut
ainm
ent
Act
ivit
ies
• C
omm
unit
y Th
eate
r•
Film
mak
ing
• St
ory
telli
ng
Con
test
• Fa
irs
• Ed
utai
nmen
t Le
ctur
es•
Cam
paig
ns
• H
old
com
mun
ity
base
d ac
tiviti
es th
at
dial
ogue
s FP/
Mod
ern
cont
race
ptiv
es
usin
g ed
utai
nmen
t ap
proa
ch &
pre
sent
s po
sitiv
e de
vian
ces
(and
thei
r par
tner
s)
as k
ey a
dvoc
ates
,
• En
cour
age
soci
al
dial
ogue
& In
crea
se
soci
al su
ppor
t fo
r FP/
Mod
ern
Con
trac
eptiv
es
Met
hods
Mat
eria
ls de
velo
ped
by g
rant
CSO
s•
Gra
nt
CSO
s•
JOH
UD
- In
tera
ctiv
e th
eate
r-
Film
m
akin
g cl
ub
• O
ther
Po
tent
ial
/JAF
PP
Cam
paig
ns
1- C
lub
mem
bers
/Yo
uth
-Mal
e &
Fe
mal
e-A
ge:1
8-29
2- A
ctiv
ty
Audi
ence
/ C
omm
unity
m
embe
rs
JOH
UD
/ Y(
1)
36 | JCAP Social and Behavior Change Communication Strategy
Inte
grat
ed c
ampa
igns
and
soci
al m
edia
dur
ing
life
of p
roje
ct
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
plem
ent-
ers
Targ
etA
udie
nce
Impl
emen
-ta
tion
year
A) F
P N
atio
nal S
ocia
l Mar
ketin
g C
ampa
igns
OC
P /C
CP
Cam
paig
nRe
sum
e O
CP
cam
paig
n pr
evio
usly
co
nduc
ted
by sh
ops
To e
nsue
mom
entu
m
& p
reve
nt
cann
ibal
izatio
n of
on
e m
oder
n m
etho
d ov
er o
ther
(IU
D o
ver
OC
P)
• M
ass M
edia
/TV
, ra
dio
spot
• PR
/Int
ervi
ews &
Fe
atur
e sto
ries)
• So
cial
Med
ia/
(“O
sritn
a” fa
cebo
ok
page
)•
Mer
chan
disin
g/fly
er
distr
ibut
ion
• O
utre
ach/
Edut
ainm
ent l
ectu
res
JCAP
MO
H, H
PC,
DR
MS,
FP
Coa
litio
n,
Priv
ate
sect
or)
MW
RA
Part
ner M
en
Fam
ily M
embe
rs
Y(1)
Com
mun
ity
Base
d SB
CC
C
ampa
ign
1
Laun
chin
g N
atio
nal
soci
al m
arke
ting
FP
cam
paig
n ta
rget
ing
New
ly W
ed w
omen
us
ing
mul
tiple
ch
anne
ls
Link
the
bene
fit o
f FP
with
the
righ
t ch
oice
of m
oder
n FP
m
etho
d th
at b
est fi
t yo
ur F
P ob
ject
ives
• M
ass M
edia
/ lon
g-sh
ort
• Pr
int M
edia
• PR
• So
cial
Med
ia•
Mer
chan
disin
g•
Com
mun
ity b
ased
ac
tiviti
es
JCAP
MO
H, H
PC,
- New
ly W
ed
wom
en
- Men
Par
tner
- Fam
ily
Mem
bers
- Com
mun
ity
mem
bers
Y(2)
SBCC Strategic Interventions | 37
Act
ivit
ies
Des
crip
tion
Purp
ose
Tool
sIm
plem
ent-
ers
Targ
etA
udie
nce
Impl
emen
-ta
tion
year
Com
mun
ity
Base
d SB
CC
C
ampa
ign
2
Laun
chin
g N
atio
nal
soci
al m
arke
ting
FP
cam
paig
n ta
rget
ing
Activ
e ch
ildbe
arin
g w
omen
usin
g m
ultip
le c
hann
els
Link
the
bene
fit o
f FP
with
the
righ
t ch
oice
of m
oder
n FP
m
etho
d th
at b
est fi
t yo
ur F
P ob
ject
ives
Mas
s Med
ia/ l
ong-
shor
tPr
int M
edia
PR Soci
al M
edia
Mer
chan
disin
gC
omm
unity
bas
ed
activ
ities
JCAP
MO
H, H
PC,
-Act
ive
child
bear
ing
-Men
Par
tner
-Fam
ily M
embe
rs-C
omm
unity
m
embe
rs
Y (3
)
Com
mun
ity
Base
d SB
CC
C
ampa
ign
3
Laun
chin
g N
atio
nal
soci
al m
arke
ting
FP
cam
paig
n ta
rget
ing
Lim
iters
(Wom
en
who
com
plet
ed
thei
r fam
ilies
) usin
g m
ultip
le c
hann
els
Link
the
bene
fit o
f FP
with
the
righ
t ch
oice
of m
oder
n FP
m
etho
d th
at b
est fi
t yo
ur F
P ob
ject
ives
• M
ass M
edia
/ lon
g-sh
ort
• Pr
int M
edia
• PR
• So
cial
Med
ia•
Mer
chan
disin
g•
Com
mun
ity b
ased
ac
tiviti
es
JCAP
MO
H, H
PC,
-Lim
iters
-Men
Par
tner
-Fam
ily M
embe
rs-C
omm
unity
m
embe
rs
Y (4
)
B)
Dig
ital C
omm
unic
atio
n To
ols a
nd P
latfo
rm
SBC
C A
ctiv
ities
us
ing
Dig
ital
Com
mun
icat
ion
tool
s and
pl
atfo
rm
Des
ign
and
impl
emen
t SBC
C
activ
ities
usin
g di
gita
l co
mm
unic
atio
n pl
atfo
rms a
nd to
ols
Enco
urag
e so
cial
di
alog
ue &
Incr
ease
so
cial
supp
ort
for F
P/M
oder
n C
ontr
acep
tives
M
etho
ds
• C
omm
unic
atio
n M
essa
ges
& C
onte
nt•
Tool
s des
ign
• M
anag
emen
t pro
cess
JCAP
/Con
-tr
acte
d D
igita
l co
mm
unic
a-tio
n Se
rvic
es
spec
ializ
ed fi
rm
1-C
omm
unity
m
embe
r2-
Spec
ific
targ
et
audi
ence
Y(1
)
38 | JCAP Social and Behavior Change Communication Strategy
Monitoring and Evaluation Framework
JCAP developed its Annual Monitoring and Evaluation Plan to monitor activities performance against different level of indicators� The below table includes indicators reflecting the performance of the planned SBCC activities�
Activity Objective (IR 3.1): Use of Integrated FP/RH Services Increased
J-CAP Goal: Increase use and continuation of FP/RH services as a safe, effective and acceptable way to ensure a healthy family, build a sustainable community and maintain a secure Jordan.
a� Percentage of MWRA who report discontinuing FP methods within the last two years, by methods
b� Number of acceptors of modern contraceptive methods generated among MWRA reached through household visits
c� Percentage of MWRA who believe that birth spacing will contribute to better opportunities for parents and children
Result 1 (Sub-IR 3.1.2): Demand for Family Planning and Reproductive Health (FP/RH) Services Increased
1�a Percentage of MWRA reached in household visits who acted on an FP voucher received with JCAP support
1�b Percentage of MWRA who have discussed use of FP methods with their spouse (personal use) in last 6 months
1�c Percentage of MWRA/audience who recall JCAP campaign spots by messages/channels
1�d Percentage of MWRA who agree that couples should decide together the number of children to have
1�e Percentage of MWRA who report a smaller ‘ideal’ family size
Sub Result 1.1 Increased strategic communication through multi-channel FP social marketing campaigns at national level
1�1�a Number of Communication Campaigns & multi-channel initiatives supported by J-CAP
Sub Result 1.2 Increased knowledge and positive perception of modern FP meth-ods and fertility norms
Monitoring and Evaluation Framework | 39
1�2�a Number & percent of civil society organizations (CSOs) implementing SBCC outreach activities with J-CAP support that meet performance criteria
1�2�b Number of household counseling visits for FP/RH supported by JCAP (USG assistance) (M-PMP 3�1�1�c)
1�2c Percentage of MWRA able to demonstrate knowledge on the benefits of FP
Gender and Youth Cross Cutting
GXC1 Number and Percentage of target population with an increased understanding of gender principles
GXC2 Proportion of target population that agrees with the concept that males and females should have equal access to social, economic and political opportunities Gender F-4
YXC1 Number and Percentage of Youth reached who intend to discuss FP during engagement before marriage
YXC2 Number and Percentage of Youth (or other target groups) reached who actively supported FP/gender discussions with peers or community
Cross Cutting
XC1 Number of trainings, workshops, awareness raising or events conducted with J-CAP support to increase knowledge/ skill
XC2 Number of research studies supported by JCAP providing evidence on population issues and FP/RH
XC3 Number of partnerships established by JCAP with governmental, public or private sector organizations, or groups to promote FP/RH
XC4 Number of communication, advocacy or other materials & tools created with JCAP support�
XC5 Number of news stories or media presentations (social, digital, interactive platforms) linked to JCAP efforts
40 | JCAP Social and Behavior Change Communication Strategy
The following output and outcome indicators are designed per activity to reflect and feed into the JCAP AMEP�
SBCC Channel/Approach
Process/Output Indicators Outcome Indicators
Individual Based SBCC Activities
1 Interpersonal Communication• Outreach home
visits program
• Number of women reached� (1�2�a)• Number of visits conducted�(1�2�b)• Number of couple counseled• Number of MWRA referred for
family planning services�
• Number of MWRA who acted upon free vouchers�(1a)
• Number of MWRA who adopt a family planning method (b)
2 Interpersonal Communication• Peer-to-peer
• Number of participants who are recruited and trained as peer educators by Name, sex and age
• Number of training workshops conducted(XC1)
• Number of target audience reached through peer to peer sessions by Name, sex and age
• Number of peer to peer sessions conducted(XC1)
• Number of peer to peer training modules developed or adapted(XC4)
• Change in Knowledge and Attitude towards FP/RH issues (1�2�c)
• Change in Knowledge and Attitude towards among youth towards FP/RH and Gender issues (YXC1) ,(YXC2)
Community Based SBCC Activities
1 Life skills education activities• Women
Empowerment• CME• Premarital
Counseling• Life Planning for
Youth
• Number of participants who are recruited and trained as activity educators/facilitators by Name, sex and age
• Number of training workshops conducted(XC1)
• Number of target audience engaged in each group activity by Name, sex and age
• Number of group interaction sessions conducted(XC1)
• Number of training modules developed or adapted (XC4)
• Change in Knowledge and Attitude towards FP/RH issues (1�2�c)
• Change in Knowledge and Attitude towards Gender issues (GXC1,GXC2)
• Change in Knowledge and Attitude towards among youth towards FP/RH and Gender issues (YXC1) ,(YXC2)
2 Group Interaction • Group Discussion• Outreach activities
through RLs• Debate Clubs
Monitoring and Evaluation Framework | 41
SBCC Channel/Approach
Process/Output Indicators Outcome Indicators
3 Edutainment Activities• Interactive Theater
Club• Film making Club• Storytelling Club• Contest, etc
• Number of participants who are recruited and trained as club members by Name, sex and age
• Number of training workshops conducted (XC1)
• Number of attendance audience by Name, sex and age
• Number of performances conducted (XC1)
• Number of training modules developed or adapted(XC4)
• Change in Knowledge and Attitude towards FP/RH issues (1�2�c)
• Change in Knowledge and Attitude towards Gender issues (GXC1,GXC2)
• Change in Knowledge and Attitude towards among youth towards FP/RH and Gender issues (YXC1) ,(YXC2)
Integrated campaigns and social media
1 FP National Social Marketing Campaign• OCP Campaign• SBCC
Community based Campaign
• Number of channels deployed(1�1�a)
• Mass Media channel Indicator• Social Media Indicators• Number of communication
material produced (XC4)• Number of printed material
distributed• Number of community based
activities conducted (XC1)• Number of attendance/participants
in the community based activities
% of audience who recall campaign% of audience who recall campaign messages (1�c)% of audience who report gain of knowledge after exposing to campaign messages% of audience who report favorable change of attitude after exposing to campaign messages
2 Digital Communication Interventions• Social Media• Digital
Application• Mobile phone
programs
• Number of channels deployed (1�1�a)
• Social Media Indicators
% of audience who report gain of knowledge after exposing to online messages% of audience who report favorable change of attitude after exposing to online messages
42 | JCAP Social and Behavior Change Communication Strategy
References
• Jordan Population and Family Health Survey 2012
• Jordan Family Planning Market Segmentation Analysis� June 2011, Strengthening Family Planning Project
• C-Change� 2012� C Modules: A Learning Package for Social and Behavior Change Communication (SBCC)�
• Family Planning Programs� Series J, Number 56� Communication for Better Health [2008]
• The Health Communication Capacity Collaborative HC3� (2014) An Adaptable Communication Strategy for Contraceptive Implants� Baltimore: Johns Hopkins Bloomberg School of Public Health Center for Communication Programs�
• The Health Communication Capacity Collaborative HC3� (2014) A theory-based framework for media selection in demand generation programs� Baltimore: Johns Hopkins Bloomberg School of Public Health Center for Communication Programs�
• Reaching the Goals of Cairo: Male-Involvement in Family Planning� Chapel Hill, N�C� April 13, 2006
• Jordan National Youth Assessment� February 2015, USAID/Jordan Monitoring & Evaluation Support Project (MESP)
• Jordan Youth Survey Universities, Community Colleges and High Schools� Asian Football Development project� March 2013
• A Framework for into Youth Development Programs� International Youth Foundation
• Community based Family Planning� July 2009 Technical Update No� 7: Reaching Youth Through Community Strategies
USAID Jordan Communication,Advocacy, and Policy Project
Social and Behaviour Change Communication (SBCC) Technical Series