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JC MendezDirector Clinical Solutions
HCA IT&S – IT Partner Solutions
Texas State University HA Conference October 24th 2008
It is someone who will:• Manage Employees• Prepare and maintain budgets• Problem solve and make decisions
Above all it is someone who:“will procure resources and perform other administrative functions so that the clinical professionals can provide
their services.”BHA degree Program – Texas State University
HOSA Pharmacy Runner/Technician Intrigued by the “ C’s “ of the Hospital Willing to leave home and take chances Texas State Graduate Pharmacy Technician/buyer ( again) Converted our Hospital PHA system Offered a job at Corporate The rest is history.
Responsible for the implementation of full Clinical Health Information systems in HCA facilities across the country
I manage a staff of highly specialized Clinicians and IT specialists that work together to implement systems to better serve the people taking care of our Customers/Patients
Project milestones and controls to make sure we don’t fail.
Best Practices- Project Management Principles
Collaboration with facility leadership 100-200 people to build system that
touches upwards to 1000+ people in the facility
1/1/08 12/31/08
2/1/08 3/1/08 4/1/08 5/1/08 6/1/08 7/1/08 8/1/08 9/1/08 10/1/08 11/1/08 12/1/08
2/1/08 - 3/1/08Planning
Full Install
1/1/08First milestone
1/1/08 - 2/2/08Initiation
2/2/08 - 3/5/08Planning Phase
3/5/08 - 12/6/08Execution Phase
4/23/08Meditech Dictionary
Training
5/1/08Visit 1
6/7/08Visit 2
5/30/08Meditech Apps 1
6/30/08Meditech Apps 2
7/6/08Visit 3
4/3/08 - 8/31/08Meditech Training
9/2/08 - 10/10/08End User Training
12/31/08Project complete
10/10/08 - 12/22/08Control & Housewide Parallel
7/23/08Meditech Apps 3
7/26/08Visit 4
8/12/08Visit 5
Pre Parallel Planning 11/25/08
Visit 7 House wide Parallel9/11/08
Visit 6Super User End User Training Observation
12/31/08Visit 8
Go Live
3/11/08Kick Off
Are Limitless
Healthcare always begins with and ends with the Patient
Nursing Ancillary - RT, PT, OT, Speech Radiology Laboratory Pharmacy Medical Records Operating Room
Computerized Documentation Electronic Medication Administration Portal/Mobility – Electronic Health
Record Physician Documentation and
ordering
Implementation Services Customer Support Development- Software Testing Services Education Auditing Finance Regulatory Management
Chief Information Officers – CIO Infrastructure Disappearing Credit Bad Debt Regulatory compliance Resources
Nursing Shortage Physician retention Technical staff
Medication errors Electronic Medication Administration
and Patient Bar Code Scanning Electronic Medication Reconciliation
Wait times in the ED ED Dashboard tracking system
-Patient tracking-Administration review to
ID/resolve bottlenecks
Physician Order legibility POM – Physician Order
Management
Patient Record Electronic Medical Record and
Portal-complete current view of patient
There are people out there who want to help you with your career. “Let them”
Find a Mentor- defined as a Wise and Trusted teacher or counselor.
Know your role Eagerness to learn Ability and willingness to work as a
team player Patience Be a risk taker Have a positive attitude
Schools Professors Alumni Organizations
Business Associates Network
Make and keep friends
Five Keys to being a true Professional Character is who you are and what you
stand for. Choose to be professional Attitude is your mental outlook – positive,
serving mentality Excellence is your commitment to quality
and continuous improvement Competency is your degree of expertise Conduct how you deal with others -
mature, polite, loyal and respect authority
Professionalism is for Everyone by James R. Ball
Make a commitment to be professional Do and say what you believe to be the
right thing to say and do Look and act professional Take pride in your work Learn your craft and teach it to others Be accountable and responsible for
your actions
Do not tolerate mediocrity Do whatever you need to do
whenever you need to do it. Do something useful to serve others Invest continually in your own
professional development and growth
Professionalism is for Everyone by James R. Ball
Life Work Friends
“Service is the rent we pay to be living. It is the very purpose of life and not
something you do in your spare time.”
-Marian Wright Edelman
Community Alma mater Friends