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    PROJECT SUBMITTED TO TRIDENT ACADEMY OF CREATIVE TECHNOLOGY

    IN PARTIAL

    FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE

    OF

    BACHELOR OF BUSINESS

    ADMINISTRATION

    By

    Jyoti Jawahar Jena

    (Registration Number:09BBA216)

    (2009-2012)

    External Guide: Internal Guide:

    Mr. Amit Mishra Ms.Evelina Mohapatra

    Unit Manager Faculty of Management

    Studies,TACT

    BMA Wealth Creators Limited. Chandaka Industrial Estate

    Bhubaneswar Bhubaneswar-751024

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    I here by declare that the project report entitled Customers perception

    towards investment in Equity Market with reference to BMA Wealth

    Creators Limited,submitted in partial fulfilment of the requirements for the

    degree of Bachelor of Business Administration to TRIDENT ACADEMY OF

    CREATIVE TECHNOLOGY, is my original work and not submitted for the award

    of any other degree, diploma, fellowship, or any other similar Title or prizes .

    Place: Bhubaneswar Jyoti Jawahar Jena

    Date: Reg No: 09BBA216

    2

    DECLARATION

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    This is to certify that the project entitled Customers perception towards

    investment in Equity Market with reference to BMA Wealth Creators

    Limited is the bonafide research work carried out by Mr. Jyoti Jawahar Jena ,

    student of TRIDENT ACADEMY OF CREATIVE TECHNOLOGY,Bhubaneswar,

    during the year 2011-2012, in partial fulfilment of the requirements for the award

    of the Degree of Bachelor of Business Administration and that the project has not

    formed the basis for the award previously of any degree, diploma, associate ship,

    fellowship or any other similar title.

    Place: Bhubaneswar

    Date: Signature of the Guide

    3

    CERTIFICATE

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    I take this opportunity to express my deepest gratitude to all those people,

    without those spontaneous support, guidance, encouragement and

    understanding, this project would never had reached completion.

    It was my privilege to work with BMA Weal th Creators L td . I am

    indebted to Mr. Amit Mishra (Unit Manager) who acted as philosopher

    and guide through all the stages of completion of the project.

    Mere words of gratitude will never suffice to their valuable guidance,

    patience and faith shown in my work.

    I would also like to avail this opportunity to express my sincere thanks

    and profound gratitude to my project guide,whose valuable knowledge and

    guidance have maid me complete this project successfully.

    I acknowledge the timely help extended by all my colleagues and allthe

    unmentioned names from the concerned field.

    It has been rightly quoted that each milestone turned over, is an outcome of

    mans sincere endeavors. Though, at the start of any ambitious project, one

    always encounters certain difficulties. However, overcoming those difficulties,

    completing the project as well as making it a success, greatly depends on the

    encouragement, inspiration and help given by many people. We too, without

    the encouragement, inspiration and by taking help of others, would not have

    been able to complete our research project, successfully.

    4

    ACKNOWLEDGEMENT

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    This research project was a great source of learning and a good experience as

    it gives us an opportunity to correlate the theoretical knowledge which we had

    gained from our teachers and well wishers, with practical facts and aspects.

    Though fulfiling the ambitions one always encounters with certain difficulties,however overcoming these difficulties and making the project a scuccess entirely

    depends upon the encouragements, inspirations and help rendered by the staff

    members of the organization.

    Jyoti

    Jawahar Jena

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    This is to certify that the project work entitled Customers Perception towards

    Investment in Equity Market with reference to BMA Wealth Creators

    Limited is an authentic record of the project work done by JYOTI JAWAHAR

    JENAofTRIDENT ACADEMY OF CREATIVE TECHNOLOGYduring the period

    2011 in this organization under my guidance and supervision for the partial

    fulfilment of the course, Bachelor of Business Administration.

    Date: Mr. Amit Mishra

    Unit Manager

    BMA Wealth Creators Limited,

    Bhubaneswar.

    6

    CERTIFICATE

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    The study titled Customers perception towards investment in Equity

    Market with reference to BMA wealth creators Ltd. was carried out with

    the aim of locating the usefulness of investment planning while making any

    investment decision. It is seen in India that, most of the investors do not possess

    any technical knowledge of investment.

    Financial planning means achieving a financial target with a given time frame. It

    covers many things like desired degree of financial independence, retirement

    objectives, children education, taxes, and cash flow problems, not having a

    savings strategy, etc. In other words, the project is all about analysing the

    benefits of investment planning before making an investment decision. The main

    tool that is decided to collect data and reactions is a questionnaire. Then those

    data is analyzed using some statistical tools like Pie chart and Bar Diagram.

    Through my study, I have found out that the investors reacted late to the market

    and as a result- many of them fallen into huge losses due to market volatility.

    Again, investments are not done only for investment purpose. Some investors

    invest to save tax as the only purpose behind it. Bank FDs are also a popular

    method of investment. Now while analyzing the values and services that drives

    the clients of a company to stay with them are mainly correctness of information

    and timely attention to them. Relationship also plays a major role in this regards.

    About concluding the report, it is demonstrated how a good investment planning

    can do wonders. It is recommended in the report that the company should take

    due initiatives to develop the knowledge of its clients which could be done

    through organizing events like investors meets.

    I hope BMA Wealth Bhubaneswar will recognize this as well as take more

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    Executive Summary

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    references from this project report.HR Department has been given more

    emphasis for the study of project because it is the only sector where all type of

    age group,Income class and different level of peole are represented.

    According to the market study, Bhubaneswar is one of the potential market for

    the equity trading because the number of account holder is very less in the city

    due to some drawbacks of this facility. The people do not want to avail this

    facility and the current users of the account are also not using this facility. If the

    company removes their drawbacks then it is sure the company will get great

    response from the customer.

    Investment is nothing but the saving of an individual, which is remind after

    satisfying day-to-day necessity. He invests it somewhere to earn some returns

    onthe saving. The investors has many choices to invest his money e.g.

    SavingDeposit, Fixed Deposit, Insurance Policy, Company Deposits, Capital

    Market,Properties and many other among all the option he have to choose one or

    two toinvest his money and take care of not loosing the money in whatever he

    invest.

    I have visited number of new investors who want to invest the market, the questionnaire, and

    formal meeting and normal decision with the clients helped me for collecting valuable

    information for the study of market and investors. It is also useful for me to reach to the

    conclusion of the project. Most of them are in the age bracket of 30 40 years, I think this

    age group people are very enthusiastic to do anything and want to achieve things in shorter

    span of time.

    I hope BMA Wealth Creators will recognize this as well as take more references

    from this project report is to know the drawbacks of their euity trading account

    and the need and wants of the customer.

    The company can get the knowledge of other organizations facility which the

    BMA Wealth Creators can offer to the customers. The company can get the

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    knowledge that which is most potential income and occupation group of

    customer for offering trading account/demat account. After analyzing feedback

    the conclusion has been made that bhubaneswar is one of the potential market

    for customer but company has to give special emphasis on customers demand

    for the accounts and services.

    Therefore they attracted towards stock market. Because of volatile stock

    marketgives higher return as well as losses to the investors.

    The end result I found after doing the whole exercise is that the

    investorsexpectations are very high they want more returns from short and

    smallinvestment.

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    TABLE OF CONTENTS

    Subject Items Page

    No.

    Cover page 1

    Declaration 2

    Internal Guide Certificate 3

    Acknowledgement 4

    External certificate 6

    Executive Summary 7

    Table of Contents 10

    Introduction 11

    Literature Review / Theoretical Background 12

    Company / Product Profile 16

    Brief Profile of Products / services of the above said company

    Data Analysis and Interpretation 31

    Research analysis 38

    Summary and Conclusion 48

    Questionnaire 50

    Bibliography 53

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    A stock market or equity market is a public entity (a loose network of economic

    transactions, not a physical facility or discrete entity) for the trading of company

    stock (shares) and derivatives at an agreed price; these are securities listed on a

    stock exchange as well as those only traded privately.The size of the world stock market was estimated at about $36.6 trillion at the

    start of October 2008.

    The stocks are listed and traded on stock exchanges which are entities of a

    corporation or mutual organization specialized in the business of bringing buyers

    and sellers of the organizations to a listing of stocks and securities together. The

    largest stock market in the United States, by market capitalization, is the New

    York Stock Exchange (NYSE). In Canada, the largest stock market is the Toronto

    Stock Exchange. Major European examples of stock exchanges include theAmsterdam Stock Exchange, London Stock Exchange, Paris Bourse, and the

    Deutsch Brse (Frankfurt Stock Exchange). In Africa, examples include Nigerian

    Stock Exchange, JSE Limited, etc. Asian examples include the Singapore

    Exchange, the Tokyo Stock Exchange, the Hong Kong Stock Exchange, the

    Shanghai Stock Exchange . In Latin America, there are such exchanges as the

    BM&F Bovespa and the BMV.

    In India Bombay Stock Exchange (BSE) benchmark, Sensex & National Stock

    Exchange (NSE), the 50-stock Nifty index.

    The market in which shares are issued and traded, either through exchanges or

    over-the-counter markets. Also known as the stock market, it is one of the most

    vital areas of a market economy because it gives companies access to capital

    and investors a slice of ownership in a company with the potential to realize

    gains based on its future performance.

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    Relevance of the Study:

    Learn How to Invest

    Discover How to Buy and Sell Stocks.

    Uncover All the Investing Secrets.

    Invest Profitably.

    Determine Your Financial Future.

    Learn Important Equities Rules.

    You Need Expert Financial Advice.

    Invest in Learning because Knowledge IS POWER.

    Define YOUR Investing Objectives.

    Objective:Customer perception towards Equity market basic objective .

    That is funding to companies listed on that stock exchange.

    Companies float their IPOs on exchange and in return give buyers right of

    ownership and annual dividends (sometimes twice a year).

    Companies sell their right of ownership to traders /investors /FIIs etc and in return

    generate capital for their companies.

    Stock Exchanges also attract lots of FIIs which is good for country economy.

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    Equity sharing:

    Equity sharing, also known as shared ownership or in the US as housing equity

    partnership (HEP), allows a person to purchase a share in their home even if they

    cannot afford a mortgage on the whole of the current value. It is generally used

    in affordable housing, providing a "third way" of land tenure between home

    ownership and renting.

    There are various detailed methods to implement equity sharing, and it is

    implemented in over a hundred community land trusts in the United States. Theremaining equity share may be held by the house builder, by a private investor or

    by a landlord such as a housing association. In some models the resident pays

    rent on that share.

    Brokerage Firm:

    A brokerage firm, or simply brokerage or broker in context, is a financial

    institution that acts as a stock broker. Brokerage firms serve a clientele of

    investors who trade public stocks and other securities

    Stock Broker

    A stock broker or stockbroker is a regulated professional broker who buys and

    sells shares and other securities through market makers or Agency Only Firms on

    behalf of investors. A broker may be employed by a brokerage firm.

    Services provided by Stock Brokers:

    A transaction on a stock exchange must be made between two members of the

    exchange. An ordinary person may not walk into any stock exchange and ask to

    trade stock. Such an exchange must be done through a broker.

    There are three types of stock broking service.

    Execution-only, which means that the broker will only carry out the client's

    instructions to buy or sell.

    Advisory dealing, where the broker advises the client on which shares to

    buy and sell, but leaves the final decision to the investor.

    Discretionary dealing, where the stockbroker ascertains the client's

    investment objectives and then makes all dealing decisions on the client's

    behalf. Similar roles

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    Roles similar to that of a stockbroker include investment advisor, and financial

    advisor. A stockbroker may or may not be also an investment advisor, and vice

    versa.

    Acting as a principal

    Stockbrokers also sometimes or exclusively trade on their own behalf, as a

    principal, speculating that a share or other financial instrument will increase or

    decline in price. In such cases the term broker makes little sense and the

    individuals or firms trading in principal capacity sometimes call themselves

    dealers, stock traders or simply traders. There are many other types of traders

    within capital markets, for example trading within the foreign exchange market.

    Stock Market Index:

    A stock market index is a method of measuring a section of the stock market.

    Many indices are cited by news or financial services firms and are used as

    benchmarks, to measure the performance of portfolios such as mutual funds.

    Addendum to the definition

    An index may also be considered as an instrument (after all it can be traded)

    which derives its value from other instruments or indices. The index may be

    weighted to reflect the market capitalization of its components, or may be a

    simple index which merely represents the net change in the prices of the

    underlying instruments.Most publicly quoted stock market indices (like the two quoted below) are

    weighted.

    Types of indices

    Stock market indices may be classed in many ways. A 'world' or 'global' stock

    market index includes (typically large) companies without regard for where they

    are domiciled or traded. Two examples are MSCI World and S&P Global 100.

    A 'national' index represents the performance of the stock market of a given

    nationand by proxy, reflects investor sentiment on the state of its economy.

    The most regularly quoted market indices are national indices composed of the

    stocks of large companies listed on a nation's largest stock exchanges, such as

    the American S&P 500, the Japanese Nikkei 225, the Russian RTSI and the British

    FTSE 100.

    The concept may be extended well beyond an exchange. The Wilshire 5000

    Index, the original total market index, represents the stocks of nearly every

    publicly traded company in the United States, including all U.S. stocks traded on

    the New York Stock Exchange (but not ADRs or limited partnerships), NASDAQ

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    and American Stock Exchange. Russell Investment Group added to the family of

    indices by launching the Russel Global Index.

    Equity sharing in the United Kingdom:

    There are two forms of equity sharing in the UK, public sector and private sector.

    Public sector equity sharing implies some form of taxpayer subsidy and is seen

    by government as a useful tool of social policy, for example in allowing more first

    time buyers to access property ownership.

    The government in England facilitates shared equity chiefly through the Homes

    and Communities Agency (HCA), currently under the banner of HomeBuy. This

    covers a range of low cost home ownership options; all aim to help households

    earning up to 60,000 p.a. to buy a home that they could not otherwise afford.

    Some are targeted at first-time buyers and key workers.

    Private sector shared equity or, as it is sometimes known, investor shared equity,

    operates quite differently in that there is no element of taxpayer subsidy.

    Instead, third party investors provide the difference between the buyer's deposit

    and (typically) a 75% mortgage, in return for an equity stake in the property and

    a rent. These schemes are run over 5 or 10 years (sometimes with a 'hardship'

    extension), meaning that at the end of the relevant period, the owner has to buy

    out the equity stake at the relevant percentage of the then market value. There

    is generally no penalty on early redemption or partial buy-backs. Thus, equity

    sharing can be seen as a step up to full ownership of a property.

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    BMA

    Group

    Profile

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    In the 1920s, Mr Bhuramal Agarwalla, founder of the BMA Group, had made a

    foray into the obscure energy industry with a mission to assume eminence in the

    coal mining business. With his vision and character, he managed to place the

    business on a higher pedestal. By adhering to bi-pronged philosophy of risk-

    taking and fostering an ethic-based environment, he cautiously promoted

    excellence through quality to meet the expectations of both domestic and

    international clients. Taking inspiration from this, the group has scaled manyheights venturing into Refractorys, Smelting, Ferrous Alloys, and Coke is leading

    by example.

    In the age of Second Generation Reforms, the company has successfully passed

    down its mantle to the Fourth Generation. The group has successfully fused

    traditional methods with modern mantra of management to come out with flying

    colours. The group has taken multifarious initiatives, some of which have already

    yielded dividends. We are manufacturers and exporters of ferrous alloys,

    refractorys etc. The holistic production process combines a perfect balance

    between product availability, manufacturing procedure, quality supply chain and

    a geographical dispersion of marketing and operations. Over the years the BMA

    Group has become a single reliable source for resources and a Group you can

    count on for delivery and quality. Service to the customer goes beyond the sale

    of products by providing technical advice for economic and efficient applications

    and maintenance for products supplied by the group companies.

    Group Companies are:

    National Refractories

    (Prop. Snowtex Udyog Ltd)Refractories Unit West Bengal

    The Behar Potteries Ltd. Refractories Unit West Bengal

    Anjanery Ferro Alloys Ltd. Ferro Alloys Unit Jharkhand

    Maithan Alloys Ltd. Ferro Alloys Unit West Bengal

    Maithan Smelters Ltd. Ferro Alloys Unit Meghalaya

    Premium Fuels Metallurgical Coke Unit West Bengal

    Corporate Social Responsibility should be the inherent motive of every business

    house. The Group BMA takes its commitment seriously and has imbibed this

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    BMA GROUP PROFILE

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    2. Ferro Alloys

    3. Coal & Coke

    responsibility into its mission. It actively participates in community development

    through three ways: philanthropy, civic leadership & public policy and grass root

    efforts. The company provides generous support & leadership to a wide range of

    organizations that cater to cultural, civic, environmental, health and human

    services.

    (Our highest quality of Refractory Products are widely

    used in the industries.)

    Companies under Refractories:-

    National Refractories (Prop. Snowtex Udyog Ltd) - An ISO 9001:2000

    company

    The Behar Potteries Ltd.

    (We manufacture wide range of Ferro alloys to meet the need of each buyer.)

    Companies under Ferro Alloys:-

    Anjaney Ferro Alloys Ltd.

    Maithan Alloys Ltd.- An ISO-9001:2000 company

    Maithan Smelters Ltd.

    (We produce good quality hard Coke and metallurgical Coke.)Companies under Coal and Coke

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    Different ventures of BMA Group

    1. Refractories

    http://www.bmaind.com/refractory-products.htmlhttp://www.bmaind.com/refractory-products.html
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    4. Steel Product

    5. Export and Import

    6. Financial Services

    Premium Fuels ( Prop. Snowtex Udyog Ltd.)

    ( Manufacturing & exporting of stainless steel & allied products that are tested to

    comply with international standards.)

    (Primarily engaged in import & export of products like : Alumina Silicate Bricks,

    Special Refractories, Low Carbon Silico Manganese & more)

    Companies under Export and Import

    BMA International

    Our Export and Import Items:

    1. Refractory

    Alumina Silicate Bricks

    Insulation Bricks Monolithics

    Special Refractories2. Ferro Alloys

    High Carbon Ferro Manganese

    High Carbon Ferro

    Manganese(LowPhos)

    Medium Carbon Ferro Manganese

    Low Carbon Ferro Manganese High Carbon Silico Manganese

    Medium Carbon Silico

    Manganese

    (Focused on offering diversified financial services to corporate &

    individuals.)

    19

    http://www.bmaind.com/financial-services.htmlhttp://www.bmaind.com/alumina-mortars-castables.htmlhttp://www.bmaind.com/alumina-silicate-bricks.html#special-refractorieshttp://www.bmaind.com/maithan-smelters-ltd.html#high-carbon-ferro-manganese-lahttp://www.bmaind.com/maithan-smelters-ltd.html#high-carbon-ferro-manganese-lahttp://www.bmaind.com/maithan-smelters-ltd.html#high-carbon-silico-manganesehttp://www.bmaind.com/financial-services.htmlhttp://www.bmaind.com/alumina-silicate-bricks.html#special-refractorieshttp://www.bmaind.com/maithan-smelters-ltd.html#high-carbon-ferro-manganese-lahttp://www.bmaind.com/maithan-smelters-ltd.html#high-carbon-ferro-manganese-lahttp://www.bmaind.com/maithan-smelters-ltd.html#high-carbon-silico-manganesehttp://www.bmaind.com/alumina-mortars-castables.html
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    BMA Financial Services primarily focuses on offering diversified financial planning

    services to corporate & individuals. Our spectrum of services include financial

    planning, advising, executing, monitoring of investments & more. With our team

    of financial consultants & experts we ensure to deliver customized solution to all

    our clients.

    BMA Wealth Creators - The A to Z of Wealth Creation Techniques

    As Wealth Creators, we work towards understanding your financial goals and risk

    profile. Our expertise combined with thorough understanding of the financial

    markets results in appropriate investment solutions for you.

    Extending our expertise, to fulfil all your investment needs.

    We offer a wide range of financial services and solutions through our varied

    services.

    Wealth Management Services

    Investment Advisory Services

    Securities Broking Equities and

    Derivatives

    Distribution of Financial Products

    Marketing of Equity and Mutual

    Fund IPO Commodities Broking

    Our expertise in each of these areas, help you achieve your financial objectives.

    We provide full service functions, which include:

    Planning

    Advising

    Executing

    Monitoring your investments

    Our corporate entities are represented by

    BMA Stock Broking Pvt. Ltd.

    It holds corporate membership in National Stock Exchange Ltd, Bombay Stock

    Exchange Ltd. and Central Depositories Securities Ltd.

    BMA Commodities Pvt. Ltd.

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    It holds corporate membership in commodities exchange of NCDEX and MCX. It is

    also is SEBI approved AMFI registered Mutual Fund advisory and intermediary.

    Time to shed your worries.

    In the present day scenario, there are way too many options that can be rather

    confusing. The key is to decide well. Making the correct choice will ensure the

    realization of all your dreams.

    With BMA, you can at least forget about your financial worries. We with the

    correct knowledge of the market and years of experience behind us will help you

    invest your money in the right avenues. So that you can rest assured as your

    money grows.

    All you have to worry about now is ways to utilize the wealth and create the

    perfect picture of happiness for you and your loved ones.

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    22

    Wealth

    Creators

    Corporate

    Profile

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    A premier financial services organisation providing individual and corporate with

    customized financial solutions. We work towards understanding your financial

    goals and risk profile. Our expertise combined with thorough understanding of

    the financial markets results in appropriate investment solutions for you. At

    Wealth Creators we realize your dreams, needs, aspirations, concerns and

    resources are unique. This is reflected in every move we make with and for you.

    We have deep appreciation for the Value of building an everlasting relationship

    with YOU. BMA Wealth Creators Pvt., Ltd. was formerly known as BMA Stock

    Broking Pvt., Ltd. and changed its name in July 2007

    Our financial services corporate entities are represented by

    BMA WEALTH CREATORS LTD. - which holds corporate membership in

    National Stock Exchange Ltd, Bombay Stock Exchange Ltd. and Central

    Depositories Securities Ltd

    BMA COMMODITIES PVT. LTD. - This holds corporate membership in

    commodities exchange of NCDEX and MCX. It is also is SEBI approved

    AMFI registered Mutual Fund advisory and intermediary.

    We inherit the legacy of BMA group which has been one of the dominant entities

    in Ferrous and Ferro Alloy industry in India. The BMA Group has created its niche

    in by promoting successful ventures in the fields of coal mining, refractory, steel

    and Ferro alloy. The strive to achieve excellence and dynamic growth has been

    possible through optimum mix of technology, customer orientation, best business

    practices, forging alliances, high quality standards and proactive business

    23

    CORPORATE PROFILE

    BMA WEALTH CREATORS

    LIMITED

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    culture. A premier financial services organisation providing individual and

    corporate with customized financial solutions. Our expertise combined with

    thorough understanding of the financial markets results in appropriate

    investment solutions for you. Currently we've presence in 1650 location PAN

    India. Presently company has 5,000 employees in all over India.

    Management Team of BMA Wealth Creators Limited

    MISSION - To be a premier financial supermarket providing integrated

    investment services.

    VISION - To provide integrated financial services building investor wealth and

    confidence.

    24

    Managing Director and Chief Executive

    Officer

    Anubhav Bhatter

    Director Avinash Agarwal, Sudhanshu

    Agarwal.COO Saikat GangulyHead of Operations and RMS and

    Director

    Shiv Kumar Damani

    Vice President and Head of Franchisee

    Development

    Asit Kumar Ghosh

    MISSON &

    VISION

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    25

    Services of BMA Wealth Creators Limited

    Wealth Management Services

    Investment Advisory Services

    Securities Broking Equities and Derivatives

    Distribution and Marketing of Equity and Mutual FundIPO

    Commodities Broking

    Depository Participants

    Life and General Insurance Services

    Sales and Distribution of BMA

    Wealth Creators

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    Wealth Services Management

    BMA Wealth Creators Pvt., Ltd. operates as a financial services organization in

    India. It provides individual and corporate financial and investment solutions.

    They give their customer path so that they can efficiently increase their wealth.

    Expert team of BMA Wealth Creators always suggest their customer so that they

    can invest their money in such a way that it will make their wealth healthier.

    Investment Advisory Services

    Under BMA Wealth Creators Limited, it delivers advisory services to a cross-

    section of customers. The service is backed by a team of dedicated and expert

    professionals with varied experience and background in handling investment

    portfolios. They are continually engaged in designing the right investment

    portfolio for each customer according to individual needs and budget

    considerations with a comprehensive support system that focuses on trading

    customers' portfolios and providing valuable inputs, monitoring and managing

    the portfolio through varied technological initiatives. This is made possible by the

    expertise it has gained in the business over the years. Covering the latest of

    market news, trends, investment schemes and research-based opinions fromexperts in various financial fields.

    Securities Broking Equities and Derivatives

    BMA Wealth Services Pvt. Ltd is also gives the service of Security Broking,

    Equities and derivatives for their customer.

    Distribution and Marketing of Equity and Mutual Fund IPO

    Company also distributes different financial instruments like Demat Account

    and also does the marketing of equity, mutual fund and IPOs for their customers.

    Depository Services

    Depository is an organisation which holds your securities in electronic (also

    known as book entry) form, in the same manner as a bank holds your money.

    Further, a depository also transfers your securities without actually handling

    securities, in the same day as a bank transfers funds without actually handling

    cash. BMA Wealth Creators Limited gives their customer depository services also.

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    Commodities Broking

    Commodity trading is an investing strategy that involves the buying and selling

    of goods that are classified as commodities. There are many similarities between

    commodity trading and the trading activity involved with stocks. One key

    difference has to do with the difference between what is traded. Company also

    gives the services of commodity broking services for customers who want to

    trade in commodity.

    Insurance Services

    BMA Wealth Creators Pvt. Ltd also gives the insurance services to their customer.

    Company has tied-up with different insurance companies for insurance services.

    Company gives Life Insurance and General Insurance both.

    Equity/Share

    BMA Wealth Creators deals with different equity and shares of different

    companies. Total equity capital of a company is divided into equal units of small

    denominations, each called a share. For example, in a company the total equity

    capital of Rs 2,00,00,000 is divided into 20,00,000 units of Rs 10 each. Each such

    unit of Rs 10 is called a Share. Thus, the company then is said to have 20,00,000

    equity shares of Rs 10 each. The holders of such shares are members of the

    company and have voting rights. Experts of the company suggest people to

    invest their money in a right equity or share so that they can get good return

    from that.

    Debt Instrument

    Company also deals with debt instrument. Debt instrument represents a contract

    whereby one party lends money to another on pre-determined terms with

    regards to rate and periodicity of interest, repayment of principal amount by the

    borrower to the lender.

    In the Indian securities markets, the term bond is used for debt instruments

    issued by the Central and State governments and public sector organizations andthe term debenture is used for instruments issued by private corporate sector.

    27

    Under all these services BMA WealthCreators deals with

    http://www.wisegeek.com/what-is-a-commodity.htmhttp://www.wisegeek.com/what-is-a-commodity.htm
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    Derivative

    Derivative is a product whose value is derived from the value of one or more

    basic variables, called underlying. The underlying asset can be equity, index,

    foreign exchange (forex), commodity or any other asset.

    Derivative products initially emerged as hedging devices against fluctuations in

    commodity prices and commodity-linked derivatives remained the sole form of

    such products for almost three hundred years. The financial derivatives came into

    spotlight in post-1970 period due to growing instability in the financial markets.

    However, since their emergence, these products have become very popular and

    by 1990s, they accounted for about two third of total transactions in derivative

    products.

    Commodity

    A market that transacts business with commodities of all nature referred as

    commodity markets. Commodity market does not necessarily require you to buy

    or sell the commodities but you can even exchange them. Commodity market

    works on certain principles. Firstly the trading has to be done only for standard

    products. Secondly the transaction takes place through a future contract.

    According to this contract the commodities will be sold or bought on a futuredate. However the price at which they are sold will be the price agreed during the

    contract. Similarly commodity marketing also makes use of another type of

    contract called spot contract. In this contract the goods are to be transferred as

    soon as the contract is made.

    Mutual Fund

    A Mutual Fund is a body corporate registered with SEBI (Securities Exchange

    Board of India) that pools money from individuals/corporate investors and invests

    the same in a variety of different financial instruments or securities such as

    equity shares, Government securities, Bonds, debentures etc. Mutual funds can

    thus be considered as financial intermediaries in the investment business that

    collect funds from the public and invest on behalf of the investors. Mutual funds

    issue units to the investors. The appreciation of the portfolio or securities in

    which the mutual fund has invested the money leads to an appreciation in the

    value of the units held by investors. The investment objectives outlined by a

    Mutual Fund in its prospectus are binding on the Mutual Fund scheme. Mutual

    fund is for the customers who does not have the knowledge about share or stock

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    market. In that case customer gives the investment amount, what they wish to

    invest in share market, to the company and company invest the amount on

    behalf of the customer in market. Experts of the company decides where to

    invest the money for their customer

    Demat Account

    Company also provides their customer De mat Account. The term De mat, in

    India, refers to a dematerialised account for individual Indian citizens to trade in

    listed stocks or debentures. Company provides customer Demat Account facility

    who wants to transact in share market. The Securities Exchange Board of India

    (SEBI) requires the investor to maintain a Demat account. In a demat account

    shares and securities are held in electronic form instead of taking actual

    possession of certificates. A Demat Account is opened by the investor while

    registering with an investment broker (or sub broker). The Demat account

    number which is quoted for all transactions to enable electronic settlements of

    trades to take place.

    Access to the demat account requires an internet password and a transaction

    password as well as initiating and confirming transfers or purchases of securities.

    Purchases and sales of securities on the Demat account are automatically made

    once transactions are executed and completed.The demat account reduces brokerage charges, makes pledging/hypothecation of

    shares easier, enables quick ownership of securities on settlement resulting in

    increased liquidity, avoids confusion in the ownership title of securities, and

    provides easy receipt of public issue allotments.

    It also helps you avoid bad deliveries caused by signature mismatch, postal

    delays and loss of certificates in transit. Further, it eliminates risks associated

    with forgery, counterfeiting and loss due to fire, theft or mutilation. Demat

    account holders can also avoid stamp duty (as against 0.5 per cent payable on

    physical shares), avoid filling up of transfer deeds, and obtain quick receipt of

    such benefits as stock splits and bonuses.

    Fees Involved in Demat Account

    There are four major charges usually levied on a demat account: Account

    opening fee, annual maintenance fee, custodian fee and transaction fee. All the

    charges vary from DP to DP.

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    Account-Opening Fee

    Depending on the DP, there may or may not be an opening account fee. BMA

    Wealth Creators and some private banks, such as ICICI Bank, HDFC Bank and UTI

    Bank, do not have one. However, players such as Globe Capital, Karvy

    Consultants and the State Bank of India do so. But most players levy this when

    you re-open a demat account, though the Stock Holding Corporation offers a

    lifetime account opening fee, which allows you to hold on to your demat account

    over a long period. This fee is refundable.

    Annual Maintenance Charge

    Company also charges maintenance charge to maintain Demat Account with the

    company. This is charges as yearly basis. This is also known as foliomaintenance charges, and is generally levied in advance.

    Custodian Fee

    This fee is charged monthly and depends on the number of securities

    (international securities identification numbers ISIN) held in the account. It

    generally ranges between Rs 0.5 to Rs 1 per ISIN per month. DPs will not charge

    custody fee for ISIN on which the companies have paid one-time custody charges

    to the depository.

    Transaction Fee

    The transaction fee is charged for crediting/debiting securities to and from the

    account on a monthly basis. The fee also differs based on the kind of transaction

    (buying or selling). Some DPs charge only for debiting the securities while others

    charge for both. The DPs also charge if your instruction to buy/sell fails or is

    rejected. In addition, service tax is also charged by the DPs.

    In addition to the other fees, the DP also charges a fee for converting the shares

    from the physical to the electronic form or vice-versa. This fee varies for both

    demat and remat requests. For demat, some DPs charge a flat fee per request in

    30

    Annual Maintenance Charge

    Custodian Fee

    Transaction Fee

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    addition to the variable fee per certificate, while others charge only the variable

    fee.

    Apart from all these charges one more charge is involved in share

    trading and that is known as:-

    Brokerage

    Company gives the facility to their customer to sell or purchase stock and other

    products of the company. For this facility given by the company they charged

    some commission from the customer. This commission is generally known as

    brokerage. And also company, who deals with share and all other similar

    products, generally known as broking houses.

    Rates comparison of BMA Wealth Creators from other companies:-

    1. Brokerage Rate

    BMA Wealth Creators takes the brokerage as advance for 12 months. As per the

    trading doing by the customer their brokerage is being reduced from the advance

    brokerage given by them. These rates are different in case of advance brokerage

    chosen by the customer. BMA Wealth Creators offers flexibility of low brokerage

    as your trade volumes go high to higher.

    You Pay(RS.)

    Variable Brokerage Time Limit.

    Delivery Intraday

    1,000 0.40 0.04 12 Months

    2,000 0.30 0.03 12 Months

    5,000 0.25 0.025 12 Months

    10,000 0.20 0.02 12 Months20,000 0.15 0.015 12 Months

    25,000 0.10 0.01 12 Months

    50,000 0.05 0.005 12 Months

    Features:-

    Flexibility to choosing slab rate as per your investment pattern.

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    Time valid for 12 months.

    Trading allowed both in Equity and Commodity.

    0

    0.005

    0.01

    0.015

    0.02

    0.025

    0.03

    0.035

    0.04

    0.045

    1000 2000 5000 10000 20000 25000 50000

    Intraday charges of BMA as per differentslabs

    Intraday charges of BMA as

    per different slabs

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    Brokerage rate of other companies:-

    Broking Houses Brokerage forDelivery

    Brokeragefor Intraday

    trading

    Minimum

    Monthly

    Charges

    SBICAP Securities 0.50% 0.10% NIL

    Sharekhan 0.03% - 0.50% 0.03% - 0.10% NIL

    Motilal Oswal 0.30% - 0.50% 0.03% - 0.15%

    5 paisa 0.25% - 0.85% 0.07%

    Angel Broking 0.50% 0.02% - 0.03%

    ICICI direct 0.75% 0.15%

    Indiabulls 0.25% - 0.50% 0.05% - 0.10%

    HDFC Securities 0.50% 0.15%

    UTI Securities 0.80% 0.15%

    Religare 0.20% - 0.30% 0.02% - 0.03%

    Reliance Money 0.01% 0.01% card

    systemGeogit 0.30% 0.03%

    Indiainfoline 0.50% 0.10% -

    33

    http://www.sbicapsec.com/http://www.sharekhan.com/http://www.motilaloswal.com/http://www.5paisa.com/http://www.angelbroking.com/http://www.icicidirect.com/http://indiabulls.com/http://www.hdfcsec.com/http://www.utisel.com/http://www.religare.in/http://www.reliancemoney.com/http://www.geojit.com/http://www.indiainfoline.com/http://www.sbicapsec.com/http://www.sharekhan.com/http://www.motilaloswal.com/http://www.5paisa.com/http://www.angelbroking.com/http://www.icicidirect.com/http://indiabulls.com/http://www.hdfcsec.com/http://www.utisel.com/http://www.religare.in/http://www.reliancemoney.com/http://www.geojit.com/http://www.indiainfoline.com/
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    Companies who offer variable brokerage rate, in graph representation I

    have taken the lower rate.

    1. Account Opening Charge

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    Name of the Broking House Account Opening Charge

    BMA Wealth Creators NILReliance Money Rs.750

    Sherekhan Rs.750

    India Bulls Rs.900ICICIDirect.com Rs.750

    SBI RS.500HDFC Securities Rs.799

    GEOJIT FINANCIAL SERVICES Ltd RS.650

    5 Paisa Rs.500Religare (3 Types of Account) Plan - R-ACE

    Rs.299

    Min Margin Required Rs. 5,000

    Plan R-ACE LiteRs. 499

    Min Margin Required Rs. 5,000

    Plan R-ACE Pro

    Rs. 999

    Min Margin Required 10,000Angel Broking Rs. 740

    UTI Securities Rs. 499IDBI Paisa Builder Rs. 499

    India infoline Rs. 555Kotak Securities Rs. 750SMC Indian Rs. 499

    Way 2 Wealth Rs. 350

    35

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    2. Annual Maintenance Charge

    Name of the Company Annual Maintenance Charge

    BMA Wealth Creators 1st year NIL

    2nd year onwards Rs. 300Angel Broking 1st year NIL

    2nd year onwards Rs. 300Karvy Rs. 250

    Geojit Rs. 300

    HDFC Securities 1st year NIL

    2nd year onwards Rs. 500

    ICICI Direct 1st

    year NIL2nd year onwards Rs. 500 (Paper

    Statement) and Rs. 450 (Email

    Statement)

    IDBI Paisa Builder 1st year NIL

    2nd year onwards Rs. 350

    Kotak Securities Rs. 360

    Motilal Oswal 1st year NIL

    2nd year onwards Rs. 100

    Reliance Money Rs. 200Religare Rs.250

    SBI Rs. 400

    Sherekhan 1st year NIL

    2nd year onwards Rs. 300

    Ventura 1st year free

    2nd year onwards Rs. 400

    Distribution channel of BMA Wealth Creators:-

    BMA Wealth Creators limited generally distribute their product through:-

    Agents Company reach their customer through their agents. This is one

    of the most important distribution channel through that company distribute

    their product to the customer.

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    Apart from age

    Company also gives franchisee to distribute their product more widely. In

    Bhuwaneswar in one franchisee is in Shahid Nagar and in one franchisee is

    situated in Puri Road.

    37

    Research

    Methodology

    Annual Maintenance Char

    0

    100

    200

    300

    400

    500

    600

    BMAWealthCreators

    AngelBroking

    Karvy

    Geojit

    H

    DFCSecurities

    ICICIDirect

    ID

    BIPaisaBuilder

    KotakSecurities

    MotilalOswal

    RelianceMoney

    Religare S

    BI

    Sherekhan

    Ventura

    Annual Maintenance

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    RESEARCH OBJECTIVES

    1. To know the customers awareness about different financial

    product available in the Equity market.

    2. To know the type of investment carried out by customers.

    RESEARCH METHODOLGY:

    Research Methodology is a very organized and systematic medium through

    which a particular case or problem can be solved. It is analytical, descriptive

    and quantitative research where the comparison between the different types of

    investment made by customers in the capital market. The methods of collecting

    information employed were mainly primary data collection method.

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    RESEARCH DESIGN:

    The Research design of this project is descriptive in nature. The sole objective

    was to know the characteristics that consumer consider while investment in

    capital market. Further researcher also wants the role of influential factors in

    consumer decision making process.

    SAMPLING PLAN:

    An integral component of a research design is sampling plan .Specifically, it

    addresses three basic functions:

    Whom to survey? (The Sample Unit)

    How many to survey? (The sample data)

    How to select them? (The sampling Procedure)

    Making a census study of entire Bhubaneswar market was impossible on the

    account of time and money. Hence sampling became inevitable.

    The chalked out sampling plan is as follows:

    Sample Unit: The consumers of middle and upper middle class.

    Sample Size: 50 consumers

    Sampling Procedure: Area sampling procedure was adopted in which the

    researcher selected sample from different areas of Bhubaneswar.

    Making an overall Bhubaneswar market was impossible for the researcher. The

    Researcher took the help from the database of customers maintained by BMA

    Wealth Creators Ltd.

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    Locations from where the samples were collected

    Unit-1 Market Big Bazaar Shopping Mall

    Sahid Nagar

    Satya Nagar

    CRP Sqaure

    Residential Apartments

    SOURCES OF DATA:

    For the research work the researcher has obtained data from two main sources.

    Primary data: Structured non-disguised questionnaire, interview

    Secondary data: Journals, magazines, newspaper, web sites etc.

    QUESTIONNAIRE EVALUATION:

    The modes of questionnaire evaluation used by the researcher are

    Tabulation:

    Through tabulation the responses are shown in a table against total no of

    respondents.

    Percentage Analysis

    The Percentage analysis is a simple technique of counting no of response

    and finding its % from its total.

    Graphical Bar Representation of Relevant data:

    The Responses are shown in bars plotted against the decided respondingfactors.

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    LIMITATIONS:

    More respondents did not like to spend time in filling the questionnaire as

    it was immaterial to them

    Some people did not know the benefits of these products.

    Most of the answers of the respondents did not base on their knowledge

    but just replied because to fill the questionnaire.

    Many people did not respond because their hesitation about investment.

    Many people are unaware about the company name.

    DATA ANALYSIS AND INTERPRETATION:

    What is your profession?

    Service (27), Business (12), Students (11), Others ()

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    Respondents Income level per annum

    3,00,000(6)

    Family Members

    2(25), 3(15), Over 3(10)

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    Do you invest?

    Yes (41), NO (9)

    In which sector you prefer to invest?Private (18), Public (32)

    43

    41

    9

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    Yes No

    Do you Invest?

    Do you Invest?

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    In

    which place you prefer to invest?

    Equity(4) Mutual Fund(10) ULIP(6)

    Bank Deposit(20) Post Office Savings() Bonds()

    Insurance(10) Others()

    If you are investing in Insurance then which in which Insurance sector you are

    investing?

    44

    0

    10

    20

    30

    40

    Private

    Public

    18 32

    In which sector you prefer to invest

    In which sector you prefer

    to invest

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    Life Insurance (33), General Insurance (17)

    Since

    how

    many years you are investing?

    Below 1 Year (21), 1 to 5 years (17),

    5 to 7 years (3), Over 7 Years (0)

    What do you want while investing?

    Return (25), Safety (16)

    45

    33

    17

    If you are investing in Insurance then

    which in which Insurance sector youare investing?

    Life Insurance

    General Insurance

    2117

    3

    0

    Since how many years you are

    investing?

    Below 1 year

    1 to 5 years

    5 to 7 Years

    Over 7 Years

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    If you are not investing then what is the reason?

    Lack of knowledge (1), No trust over market (2), Prefer to invest in bank(6)

    1

    2

    6

    If you are not investing thenwhat is the reason?

    Lack of Knowledge

    No trust over market

    Prefer to invest inbank

    Are you aware about BMA Wealth Creators Limited in

    Bhubaneswar.

    Yes (23), No (27)

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    12. If yes then how do you come to know about the company?

    Advertisement(7), News Paper(1), Friends/Relatives(15)

    7

    115

    If yes, then how do you come to knowabout the compnay

    Advertisement

    News Paper

    Friends/Relatives

    47

    Findings andConclusion

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    While answering the question regarding income level many people feel

    uneasy.

    As per the survey I got that out of 50 people 41 people are investing and 9people are not investing.

    Within this 30 people 32 says that they prefer to invest in the public sector

    rather than private sector.

    Out of 50 people 40% people would like to invest in Bank, 20% people

    prefer to invest in Insurance and Mutual Fund, whereas 8% people prefer

    to invest in equity and 12% people would like to invest in ULIP.

    Out of 41 people who invest approx 61% people want good return out of

    their investment and 39% people want safety about the money they have

    invested

    Out of 9 people who dose not invests in the market out of them 66%

    people prefer to invest in bank rather than market and 23% people do no

    have trust over the market and rest 11% people do not have the

    knowledge about investment.

    About the awareness about the company I got that out of 50 people 46%

    people are aware about the company and rest people are not aware aboutthe company.

    Make awareness camps to make people know about the various financial

    plans. Instead of just selling financial products, an effort should be taken to make

    the people understand what the benefits of such an investment are.

    Arrange for camps by taking appointments from the people who actually

    wanted to undergo a training program on self-financial planning.

    BMA Wealth Creators has to clarify all the rule and regulation of proper handling of

    eruity trading at the time of opening of account to the customers. Company has to

    48

    Suggestions

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    keep a consistency in their in rule ans regulation in trading division and if they make

    any change in any rule and regulation. Company has to inform the customers in time.

    Company has to give some alternate facility to those customers who haveaccount and they are using it, so that more and more people will involve in

    it, by which these customers can pay more attention on their account.

    Today every customer has less time and this facility will give enough scope

    to that customer who have demat account in BMA Wealth Creators but

    they are not using trading.

    BMA Wealth Creators should start and conduct education program with

    technical analysis. The company should start some promotional activities

    for spreading the awareness in customers and many times the customers

    become defaulter due to less information is given by the securities

    company to the customers. At that time a negative impression of

    company will goes to those customers and it hampers the customer

    loyalty. BMA Wealth Creators should try to make their loyal customer

    bacause loyal customer will give profit to the organization directly or

    indirectly.

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    Questionnaire

    Sir,

    I am a student of, TRIDENT ACADEMY OF CREATIVE TECHNOLOGY,

    Bhubaneswar doing a research work on the title Customers Perception

    towards Investment in Equity market with reference to BMA Wealth

    Creators Ltd. for academic purpose. Kindly fill up the following questionnaire,

    which will be used only for academic purpose and will not be divulged to anybody

    under any circumstances.

    Thank You

    Name__________________________________________ Age____________

    Address ________________________________________________________

    Contact Number__________________________________________________

    1. What do you do?

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    Service

    Business

    Students

    Others Please Specify_____________________

    2. Annual Salary _______________

    3. Family Member ______________

    4. Do you invest?

    Yes No

    5. In which sector do you prefer to invest?

    Private Public

    6. In which place you prefer to invest?

    Equity

    Mutual Fund

    ULIP

    Bank Deposit

    Post Office Savings

    Bonds

    Insurance

    Others Please Specify _________________

    7. If you are investing in Insurance then which in which Insurance sector you are

    investing?

    Life Insurance

    General Insurance

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    8. Since how many years you are investing

    Below 1 Year

    1 to 5 Year

    5 to 7 Year

    Over 7 Year

    9. What do you want while investing?

    Return

    Safety

    10. If you are not investing any where what is the reason?

    Lack of Knowledge

    No trust over market

    Prefer to Invest in bank

    11. Are you aware about BMA Wealth Creators in Bhubaneswar?

    Yes No

    12. If yes then, how do you come to know about the company?

    Advertisement

    Newspaper

    Friends/Relatives

    52

    Bibliography

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    BOOKS

    Financial management by D.Chandra Bose.

    Financial markets & services by Gordon & Nataranjan .

    Security analysis & portfolio management by S.Kelvin.

    Financial institution & market by L.M BHOLE .

    http://demataccount.com/fees-comparison/

    http://demat.sbi.co.in/uploads/files/Revised-schedule-of-charges.pdf

    http://www.tracenotes.com/reports/brokers-india.html

    http://www.tracenotes.com/reports/brokers-india.html

    http://www.bmawc.com/AboutUs.aspx?id=1

    http://www.bmawc.com/AboutUs.aspx?id=2&opt=2

    http://www.bmaind.com/group-profile.html

    http://www.bmaind.com/export-

    import.htmlhttp://www.bmaind.com/steelproducts.html

    http://www.bmaind.com/financial-services.html

    http://www.flame.edu.in/pdfs/fil/presentations/FIL_Stock%20Market.pdf

    http://www.bmaind.com/group-profile.htmlhttp://www.bmaind.com/group-profile.html