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CSOHIMSS FALL CONFERENCE Jason Monroe, Manager of Decision Support

Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

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Page 1: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

CSOHIMSS FALL CONFERENCE Jason Monroe, Manager of Decision Support

Page 2: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Decision Support at Adena Health System

−  Jason Monroe, Director of Applications and Programming

−  Jason Monroe, Manager of Decision Support

− Reporting structure change from IT to Finance

− Decision Support Department –  Responsible for Data Structure, Data Integrity, and Systems Support –  Development of standardized reporting models –  Training of end users – Fishing Guide vs. Fisherman –  Lean/Six Sigma Process improvement/monitoring –  Clinical Surveillance Systems

October 15, 2010

Page 3: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

−  Practice A: Discharged from practice due to not visiting for 3 years

−  Practice B: Not accepting new patients at this time

−  Practice C: Not accepting new patients at this time

− Capacity not the issue

− No Show/Cancellation Rates

−  Level Loading Schedules

“He with the most data wins!”

Healthcare Odyssey – Beyond Meaningful Use October 15, 2010

Page 4: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

A Change of Perspective

−  Admissions are good - $$$$$$$

−  If it’s not broke, don’t fix it

−  That’s the way we have always done it

−  Being unique is a good thing

−  Introspective vs. Retrospective

− Reactive vs. Proactive

− Quality = Expense

October 15, 2010

Page 5: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Inpatient

Encounters 14,267

Net Revenue per Patient

$3,460

Profit/Loss per Encounter

$81

Outpatient

Encounters 485,768

Net Revenue per Patient

$158

Profit/Loss per Encounter

$101

Business Case for Quality

October 15, 2010

Encounters 2,270

Net Revenue per Encounter

$1,533

Profit/Loss per Encounter

$1,085

Endoscopy – 7 FTE’s

Page 6: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Preventable Admissions

−  In 2006, nearly 4.4 million hospital admissions, totaling $30.8 billion in costs, could have been potentially preventable with timely and effective ambulatory care or adequate patient self-management of the condition, according to a report published last month from the Agency for Healthcare Research and Quality (AHRQ).

−  Eighteen percent of Medicare admissions were for a potentially preventable condition. Medicare patients contributed to $20.1 billion (67 percent) of total hospital costs for potentially preventable hospitalizations among adults.

−  Hospitalization rates for potentially preventable conditions were highest among residents in poorer communities but lowest among residents from wealthier communities. The report noted that the disparity was particularly evident for diabetes without complications, where the admission rate in the poorest communities was more than 400 percent higher than the rate in the wealthiest communities.

October 15, 2010

Page 7: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

−  Hospitalization rates for potentially preventable conditions were highest among residents in poorer communities but lowest among residents from wealthier communities. The report noted that the disparity was particularly evident for diabetes without complications, where the admission rate in the poorest communities was more than 400 percent higher than the rate in the wealthiest communities.

Preventable Admissions

October 15, 2010

Page 8: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

1994

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 9: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

1995

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 10: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

1996

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 11: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

1997

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 12: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

1998

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 13: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

1999

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 14: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2000

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 15: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2001

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 16: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2002

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 17: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2003

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 18: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2004

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 19: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2005

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 20: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2006

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 21: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2007

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 22: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

2008

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Page 23: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Age-adjusted Percentage of U.S. Adults Who Were Obese or Who Had Diagnosed Diabetes

Obesity (BMI ≥30 kg/m2)

Diabetes

1994

1994

2000

2000

No Data <14.0% 14.0-17.9% 18.0-21.9% 22.0-25.9% >26.0%

No Data <4.5% 4.5-5.9% 6.0-7.4% 7.5-8.9% >9.0%

2008

2008

Page 24: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Adena Medical Group Patient Population

October 15, 2010

2%

21%

30%

47%

Underweight Healthy Overweight Obese

Page 25: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Health Consequences of Obesity

− Coronary heart disease

−  Type 2 diabetes

− Cancers (endometrial, breast, and colon)

− Hypertension (high blood pressure)

−  Stroke

−  Liver and Gallbladder disease

−  Sleep apnea and respiratory problems

− Osteoarthritis (a degeneration of cartilage and its underlying bone within a joint)

− Gynecological problems (abnormal menses, infertility)

October 15, 2010

Page 26: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

− Health Maintenance –  Colonoscopy –  Mammography –  Hypertension –  BMI –  Smoking Cessation –  Tobacco Screening –  Pap Smear –  188 Unique Data Points

− Disease Management –  Diabetes –  CHF –  AMI

Physician Office

Healthcare Odyssey – Beyond Meaningful Use October 15, 2010

Page 27: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Health Maintenance Tracking

October 15, 2010

Page 28: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

−  Live tracking of potential CHF and AMI patients

−  Tracking of ICU Vent patients

− Checking for previous positive test results in past

− MEWS Scoring

−  Identification of patients that have had an abnormal HGB A1C in the past.

− Quality data now being used as a clinical decision making tool instead of a measurement of how you did in the past

Inpatient

Healthcare Odyssey – Beyond Meaningful Use October 15, 2010

Page 29: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

CHF Monitoring

October 15, 2010

Page 30: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

AMI Monitoring

October 15, 2010

Page 31: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

A1C Monitoring

October 15, 2010

Page 32: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Dashboards - Medisolv

October 15, 2010

Page 33: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Quality Monitoring at Adena – Future State

October 15, 2010

Page 34: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Make a Difference

October 15, 2010

Page 35: Jason Monroe, Manager of Decision Supportcsohio.himsschapter.org/sites/himsschapter/files/... · − Reporting structure change from IT to Finance ... − Quality = Expense October

Healthcare Odyssey – Beyond Meaningful Use October 15, 2010