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jared tague2242 Astoria Cir, #404Herndon, VA 20170e-mail: [email protected]: 215.485.8407
work experience
2015-current :: ASRC Federal DNC
Senior Systems Administrator
Responsible for the installation and testing of several specialized software systems Maintained communication and coordination between vendors and other stake holders
as Systems Integrator role Created, Tested and validated documentation for software and hardware systems Created and maintained custom SharePoint lists for issue tracking and product install
checklists Trained employees on installation and support of various software products
2012-2015 :: Data Networks Inc
Systems Administrator
Responsible for all help desk tickets including network connectivity, printer issues, software issues, desktop/laptop support
Managed and maintained all servers and virtual machines Extensive experience with Hyper-V virtual machine creation and management on Server
2008 and 2012 Maintenance and deployment of the phone system (Toshiba IP phones) Printer install, maintenance and purchase/upgrades Created documentation for help desk procedures as well as rack drawings and network
diagrams Researched and implemented physical server and software upgrades Responsible for new hire orientation as well as training staff in DNC IT procedures Extensive Active Directory experience including creating and maintaining email accounts
and access controls Maintained 3 separate SharePoint installations using SharePoint 2007 and 2010
2008-2012 :: L-3 Communications GS&ES
Deployment and Test Engineer
Deployed the Praetorian and TVCS video surveillance systems at numerous installations including:
o Marine Corps Base Camp Pendleton, CA (TVCS)
o Marine Corps Base Oahu, HI (TVCS)o Hyundai Korean Palaces, Seoul, Korea (Praetorian)o Met Life Stadium, NJ (Praetorian)o Wilkes-Barre Police Station, PA (Praetorian)o Saudi Arabia IBD MOI (Praetorian)o Marine Corps Base Camp Lejeune, NC (TVCS)o Bank Of America, MO (Praetorian)
Created testing documents for Information and Quality Assurance. Ran extensive tests of Praetorian and TVCS systems, which include multiple hardware
and software variations. Installation of video surveillance systems includes computer hardware building, OS and
software install and specialized software configuration. Completed HEAT Administrator training and assumed responsibility for HEAT help desk
ticketing system. Created and revised training and internal deployment documentation, extensive
engineering writing experience. Extensive travel experience with domestic and international deployments including
Korea, Saudi Arabia, California, New York, Pennsylvania, North Carolina and Hawaii. Extensive Linux and Windows Server experience. Experience with Cisco hardware and software, including Cisco Media Server and
multiple switch models. Answered phone and email issues relating to Praetorian, TVCS and Accolade products. Promoted from Technician position.
2006-2008 :: Adjuggler, Inc., Alexandria, Virginia
Network Operations Center Supervisor
Maintained server stability. Completed any necessary work on servers including maintenance and reboots. Experience building and upgrading multiple types of servers, including operating system
installation. Extensive customer service experience including phone and email ticketing support
using Footprints ticket system. Worked with MySQL databases and supported MySQL based applications. Offered support for software programs owned and distributed by AdJuggler including
Office software and AdJuggler ad serving software. Installation of high level software on both single servers and over clusters of servers. Supervised team of 4-6 network operations personnel, made schedules, managed time
sheets.
technical proficiencies
Wired and wireless network configuration and setup Network security Database experience using SQL and MySQL
Experience building and maintaining various Dell and HP hardware configurations including:
o Dell XPS M1330, M1730o Dell PowerEdge R410, R710, 1950o Dell Precision R5400, o Dell OptiPlex 790o HP DL160, DL140o HP XW4600, Z600
15+ Years of experience in building, maintaining, networking and troubleshooting computer hardware
Extensive software knowledge including the use of Microsoft Office (Access, Excel, Word, Power Point, Project), HEAT, Footprints, Windows 7, Windows XP, Windows Server 2003, Windows Server 2008, SuSE Linux
Excellent writing, reasoning and communication skills Extensive Quality Assurance and Testing experience Some programming experience spanning many languages such as C++, C#, Java,
JavaScript, Visual Basic, Lisp, Scheme, Haskell, Pascal Some knowledge of HTML and scripting languages such as Perl and PHP Extensive experience with Crystal Reports
educational background
Syracuse University, Syracuse, New York
In progress - Bachelor of Science in Computer Science
other skills
Excellent written and verbal communication skills
Experience with travel and flexible schedules
Experience with managing a small team (3-5 people)