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1) Welcome 20212) Welcome new Board Members3) Governance Committee4) Committee Chairs5) Committee Vice Chairs6) HHFH Leadership7) Icebreaker8) Insights9) Board Format10) Strategy for 202111) Insights12) Executive Director Report13) Committee Updates
AGENDA
Nicholas Bruce, Cadence Bank
Tim Kollatschny, Retired Shell Executive
Valerie Loebig, Conns
Christie Obiya, Bechtel
Allen Satterwhite, Chevron
Thomas Stroh, Elevation Land Solutions
NEW BOARD MEMBERS
Leslie Cobb-Hector, Chair
Lee Herman, Vice Chair
Gail Rogers, Secretary
Brian Ching, Treasurer
Stephen Goldberg, Past Chair
Toni Jackson, Legal Counsel
Allison Hay, Executive Director
GOVERNANCE COMMITTEE
COMMITTEE CHAIRSJoel Deretchin, Robins Landing
Chad Millis, Construction & Land
Crystal Allen, Restore
Shashank Karve, Finance
Tim Kollatschny, Development
Heather Crowder, Homeowner Services
COMMITTEE VICE CHAIRS
Scott Burns, Construction & Land
Valerie Loebig, Restore
Rosy Zuklic, Finance
Shashank Karve, Development
Nicholas Bruce, Homeowner Services
Board & Committee Roster
Governance Committee
Leslie Cobb-Hector Chair
Lee Herman Vice-Chair
Gail Rogers Secretary
Brian Ching Treasurer
Toni Jackson General Counsel
Stephen Goldberg Immediate Past Chair
Allison Hay Staff Liaison
Development Committee
Tim Kollatschny Chair
Leslie Cobb-Hector Vice Chair
Allen Satterwhite Board Member
Sonya Troullier Board Member
Nicholas Whidden Community Volunteer
fundraising Community Volunteer
Zach Parrish Community Volunteer
Anissa Cordova Staff Liaison
Construction & Land
Chad Millis Chair
Scott Burns Vice Chair
Joel Deretchin Board Member
Shashank Karve Board Member
Gail Rogers Board Member
Lee Herman Board Member
construction & land Community Volunteer
real estate Community Volunteer
Kevin Vargas Staff Liaison
Homeowner Services
Heather Crowder Chair
Nicholas Bruce Vice Chair
Tim Kollatschny Board Member
Sonya Troulllier Board Member
Dr. Antonio Tillis Board Member
Rasheca Barrow Community Volunteer
Dominique King Community Volunteer
Jeanete De Los Santos Staff Liaison
Finance
Shashank Karve Chair
Rosie Zuklic Vice Chair
Christie Obiaya Board Member
finance transformation Community Volunteer
Myra Mallet Staff Liaison
ReStore
Crystal Allen Chair
Valerie Loebig Vice Chair
Stephen Goldberg Past Chair
on-line retailing Community Volunteer
on-line retailing Community Volunteer
Allison Hay Staff Liaison
Robins Landing
Joel Deretchin Chair
successor to JD Vice Chair
Thomas Stroh Board Member
Chad Millis Board Member
Lee Herman Board Member
Stephen Goldberg Past Chair
Gail Rogers Board Member
Dan Kolkhorst Community Volunteer
Allison Hay Staff Liaison
Luncheon
Stephen Goldberg Co-Chair
Sonya Troullier Co-Chair
Anissa Cordova Staff Liaison
Strengths• HHFH has done a wonderful job with Harvey,
repairs, COVID, over the last three years
• Hiring Myra as CFO was a game-changer
• ED is respected and valued
Opportunities• Education on Robins Landing
• Board development & engagement
• Understanding timeline on succession planning
• Extend board chair tenure (2+ years)
• Board meeting format
Insights
Board Development• Board Role• Development sessions during board meetings• Provide tools/resources• Board Portal (all BODs should have login credentials)• National Association of Corporate Boards• National Counsel of Nonprofits• Boardsource
• https://boardsource.org/resources/board-meetings-faqs/
• Rice Glassock School• Consultant for workshops/retreat/conference• Dedicate portion of board meeting for development
opportunities
Social Engagement• Home build?• When appropriate, socials?• Board game night?
Board Development & Social Engagement
SUMMARY• Enhance homeowner support programs and services to
enable success in post-pandemic environment
• Implement key initiatives to ensure a healthy, sustainable organization
• Balance homebuilding and revitalization efforts
• Develop and implement land strategies to build communities
• Maintain partnerships with other non-profits with shared values and mission in post-pandemic environment
• Evaluate/enhance volunteer program to broaden volunteer engagement and increase value to organization
• Broaden the influence of Houston Habitat for Humanity in the region
2
Building IMPACT in Houston
Build a Sustainable Organization
Build
Societal
ImpactBuild
Sector
ImpactBuild
Community
Impact
15
Build a Sustainable Organization
• Increase diversity of revenue
sources as a way to ensure
sustainability and flexibility.
• Increase philanthropic and grant
revenue through public and private
funding.
• Leverage qualified prospects and
their partners and align them with
Habitat strategic plan.
• Work with governmental groups for
funding
• Execute a sustainable loan selling
process
• Deliver ReStore profits of $625.000
• Raise the value of grants applied
for to $1,331,000
• Raise $350,000 in Individual Giving
• Execute SUPERHAMM strategy to
minimize costs in procurement and
enhance volunteer management
• Develop and execute plan to fund
the 2021 construction training
program
• Develop and execute plan to raise
sustainable operating funds for
2021.
• Develop and execute plan to obtain
$5,000,000 funding for 2021 home
repair
• Generate revenue through
mortgage selling
• Grow ReStore profits by 7% per
year through 2024
• Maintain fundraising expenses at
9% of total expenses
• Develop a construction materials
procurement strategy to minimize
costs
• Increase value of grants applied for
by 10% per year – 2018 base is
$1,210,000
• Increase individual giving
(excluding Harvey) by 20% per
year – 2018 base $202,400
• Raise funds for purchase of land
for lots, Robins Landing
development and Neighborhood
Revitalization
• Expand ReStore locations and
revenue
Long Term Strategic Focus 5-year Strategic Goals 2020 Strategic Goals
Fund the mission
17
Build a Sustainable Organization
• Optimize individual and
organizational effectiveness and
performance
• Ensure effective practices and
tools are in place to support
capacity and develop leaders
• Leverage technology and
collaboration tools to build capacity
and knowledge
• Ensure Board membership
maintains a balance of skills and
capabilities required to support the
organization
• Leverage relationships with Habitat
affiliates to support the mission
• Focus on organizational efficiency
as an act of good stewardship
• Revise organizational structure to
optimize post-pandemic operations
• Implement training plan for all
employees
• Develop plan to reduce department
silos
• improve Board engagement and
efficiency
• Recruit new Board members with
Philanthropy and Marketing and
Communications expertise
• Crosstrain home repair and
construction staff
• Optimize organizational efficiency;
Increase mission awareness and
promote cohesion among staff
• Maintain organizational and
financial transparency
• Align Board Member skills and
talents with organizational needs
• Partner with Habitat affiliates and
other non-profits to build
capabilities which support the
mission
Long Term Strategic Focus 5-year Strategic Goals 2020 Strategic Goals
Grow skills and leadership capabilities
18
Build a Sustainable Organization
• Maintain compliance with HFHI
quality standards
• Simplify standardized processes to
ensure efficiency and scalability
• Shift organization to focus on
outcomes and impact as well as
output (delivery)
• Benchmark performance in all key
areas to ensure effectiveness and
sustainability of operations
• Upgrade the phone and staff
computer systems
• Complete facilities’ renovations to
adapt to post-pandemic norms
• Launch website redesign complete
• Use virtual tools and other
technology to increase efficiency of
Homeowner Services and better
serve potential homeowners
• Improve mortgage forbearance,
homeowner services and
foreclosure prevention processes
Implement SUPERHAMM process
for Home Repair. Procurement,
Homeowner Services and other
relevant areas
• Build tangible, measurable,
outcome-driven goals for each
employee that are aligned with the
strategic plan.
• Implement cross training between
repair and construction
departments
• Use quality assurance checklist to
maintain compliance
• Determine best practices,
standardize process and
implement system improvements
to minimize manual work
• Develop integrated systems that
share information across all
departments
• Benchmark financial performance
to ensure administrative efficiency
• Implement clear performance
management processes to align
individual goals with strategic plan
• Improve internal communication
processes
• Use common data-sharing platform
Long Term Strategic Focus 5-year Strategic Goals 2020 Strategic Goals
Operate with excellence
19
Build Community Impact
• Serve families through sustainable
construction and housing support
services
• Leverage shelter as a catalyst for
community transformation
• Grow capacity to serve the most
vulnerable, the disaster-affected
and the changing world around us
• Build and sell 13-19 new homes
• Divest REO assets to refocus on
new home building
• Repair a minimum of 100 homes
• Develop and execute plan to
increase participation in
homeownership program in post-
pandemic environment
• Partner with City of Houston to
build homes for disaster impacted
homeowners
• Identify collaborator(s) for mental
health initiative, enter into MOU(s)
and begin design and testing of
models (moved from operate with
excellence)
• Begin process to achieve HUD-
Approved Housing Counseling
Agency status
• Manage land bank to ensure 3-5
years of lot inventory
• Achieve balance between new
construction and renovation /
revitalization efforts to maximize
community impact
• Optimize methods to find and
develop prospective homeowners
• Continue strategic connections for
more homeowners
• Assist in neighborhood advocacy
• Grow financial educational services
with banks
• Focus on Resiliency techniques to
minimize impact of future disasters
• Collaborate with other agencies to
integrate mental health initiative
into home repair model (moved
from operate with excellence)
• Expand services, credibility and
visibility by becoming HUD-
Approved Housing Counseling
Agency
Long Term Strategic Focus 5-year Strategic Goals 2020 Strategic Goals
21
Build Sector Impact
• Support market approaches that
increase products, services and
financing for affordable housing
• Promote policies and systems that
advance access to adequate,
affordable housing
• Brief local, state and federal
officials on HHFH
accomplishments and gain support
for affordable housing initiatives
• Educate local leaders on the
mission and strengths of HHFH to
become known as the leader in
affordable housing
• Develop alliances with other non-
profits to improve and build
sustainable neighborhoods and
thriving communities
• Complete on-the-job construction
training program pilot
• Support the revitalization of
targeted neighborhoods
• Educate local leaders on the
mission and strengths of HHFH
• Build a strong presence within the
affordable housing sector, helping
shape the communities we serve
• Improve and build affordable
neighborhoods and communities
such as Robins Landing
Long Term Strategic Focus 5-year Strategic Goals 2020 Strategic Goals
23
Build Societal Impact
• Serve as a leading voice in growing
awareness of housing as a critical
foundation for breaking the cycle of
poverty
• Mobilize volunteers as hearts,
hands and voices for the cause of
adequate, affordable housing
• Develop and pilot a core volunteer
program
• Evaluate volunteer services
program to focus on engaging
volunteers organization-wide and
employing best practices
• Maintain and grow relationships
with local media
• Grow social media presence
• Maintain positive and consistent
Houston Habitat branding/image
• Broaden and deepen opportunities
for volunteer engagement
• Incorporate the critical role of
homeownership into all
communications
• Leverage inequities in education
and health to advance affordable
housing issues
• Support family stability and
increase a healthy wealth building
process by developing an on-the-
job construction training program
Long Term Strategic Focus 5-year Strategic Goals 2020 Strategic Goals
25
15
On-going annual strategic plan management timeline
Quarterly:
BOD review of progress on current year plan and any changes/additions to the plan
January:
Review prior year progress and expected deliverables for current year
Sept-Nov:
Update strategic plan and gain BOD approval for business plan
Dec-Jan:
Individual goal setting tied to the updated strategic plan
we build strength, stability and self-reliance through shelter
27
MISSION
Seeking to put God’s love into action,
Houston Habitat for Humanity brings
people together to build homes,
communities and hope.
1. Committee Members
2. Relevant Updates from Prior Board Meeting• Robins Landing
• Finance
• Development
• Construction
• Homeowner Services
• ReStore
3. Committee Strengths
4. Committee Opportunities
5. 2021 Goals
Committee Updates
Houston Habitat for Humanity
December Construction Report
January 28, 2021
Acorn Glenn
4 houses completed YTD
8 Houses in mechanical stage (interior construction)
3 volunteer stage
On The Job Training
1 trainee in Moved into Roofing- final module will finish his module 1/15/20201
1 trainee graduate and working with staff until he can be hired.
Trainees will be recruited from many partnerships including Work Texas, Houston
Area Urban League and our own recruitment. We have our new Trainee Coordinator,
Nick Jackson on board. New training class started January 25 with 10 recruits.
Master Contractor for City of Houston
We have 3 houses under contract.
All are progressing in a timely manner,
SuperHAMM
Status Report has transitioned into smartsheet. The plan is for all departments to have
access to this information by end of 2021. Accounting is our first dept. for the process.
The implementation of inventory control for bulk items: lumber, decking, sheeting,
shingles, etc. to have more control of items that go into our warehouse to the jobsite
went live January 4, 2021.
Repair Report
1. We have been able to initiate layering funding and LTRC partnerships to help us
get more cases to assess for the Habitat Hammers Back grant.
2. We are continuing to repair homes through additional funding sources.
3. We have managed to keep all team members COVID free through the spike thus
far by utilizing the continued recommended COVID safety pre-cautions and
practices.
4. Raw materials have increased tremendously increasing our repair costs.
5. COVID has slowed all processes and delayed our expected completion dates.
6. The extent of the damage from Harvey has grown exponentially due to the
length the homes have sat, not repaired.
December 2020 Development Dashboard
December
Funds Raised
December
Goal
YTD Funds
Raised
Including
Pledges
YTD No. of
Gifts
YTD No. of
Donors2020 Goal Variance
December
Funds Raised
Total Funds
Raised 2019
Total No. of
Gifts
Total No. of
Donors2019 Goal Variance
Sponsorships 92,025$ 100,000$ 1,146,548$ 119 75 1,397,000$ (250,452)$ 277,225$ 1,448,406$ 251 172 $ 1,380,000 68,406$
Grants -$ 150,000$ 1,630,636$ 27 13 1,480,000$ 150,636$ 10,000$ 3,898,654$ 16 12 $ 1,408,000 2,490,654$
All Other Restricted 300$ 23,486$ 59 14 -$ 23,486$ 24,620$ 68,543$ 143 35 $ - 68,543$
Global Village 0 0 -$ -$ 500$ 1 1 $ - 500$
Unrestricted Gifts 97,797$ 91,500$ 821,118$ 1580 694 350,000$ 471,118$ 121,319$ 568,990$ 1666 677 $ 305,000 263,990$
Special Events -$ -$ 144,701$ 110 99 172,500$ (27,799)$ 1,250$ 154,071$ 95 85 $ 140,000 14,071$
TOTAL 190,122$ 341,500$ 3,766,489$ 1895 895 3,399,500$ 366,989$ 434,414$ 6,139,165$ 2172 982 $ 3,233,000 2,906,165$
Pledged Received Total No. of Donors Goal Variance
228,000$ -$ 228,000$ 13 250,000$ (22,000)$
-$ 500$ 500$ 1 -$ 500$
-$ -$ -$ 9,750,000$ (9,750,000)$
-$ -$ -$ -$ -$
228,000$ 500$ 228,500$ 14 10,000,000$ (9,771,500)$
Volunteers Hours Value Volunteers Hours Value Volunteers Hours Value
Build 49 324 $7,290 836 5,123 $115,268 2,128 12,205 $274,613
NRI* 4 22 $495 126 618 $13,905 553 2,361 $53,123
Other - - $0 15 97 $2,183 50 81 $1,823
TOTAL 53 346 $7,785 977 5,838 $131,356 2,731 14,647 $329,558
*Neighborhood Revitalization Initiatives
70,000$ gift 1,000$ gift
15,000$ pledge 1,000$ gift
5,000$ pledge 1,000$ gift
5,000$ gift 1,000$ gift
5,000$ gift 1,000$ gift
5,000$ gift 1,000$ gift
5,000$ gift 1,000$ gift
5,000$ gift 1,000$ gift
5,000$ gift 1,000$ gift
3,064$ gift 1,000$ gift
3,000$ gift 1,000$ gift
2,500$ gift 1,000$ gift
2,500$ gift 1,000$ gift
2,000$ gift 1,000$ gift
2,000$ gift 1,000$ gift
2,000$ gift 1,000$ gift
2,000$ gift 1,000$ gift
1,500$ gift 1,000$ gift
1,500$ gift 1,000$ gift
1,500$ gift 1,000$ gift
1,500$ gift 1,000$ gift
1,100$ gift 1,000$ gift
1,000$ gift
Kelly and David Rose
Michele and Robert N. Ryan
Richard L. Sitton
Gifts and Pledges of $1,000 or more December 2020
Catherine Jones Murray
Susan Pacinda
Gail Perlberg
Martine Poels & James Proctor
Rena and Richard Fund
Balaji Ramakrishnan
Jacquelyn Barish
Pamela J. Batiste
Arno Bommer
Vareen and David Cunningham
Fidelity Charitable Donor
Michael R. Fitzgibbons
Terry Gardner
Elizabeth Hedden
Kahkashan Jawaid Giving Fund
Bette J. and Phillip A. Leonard
Shelley B. Marmon
Jim McComas
Cathy & Kevin Sean McFadden
McKim Charitable Fund
Ashley A. McPhail
Randy & Connie Weiss Family Foundation
Geni R. & Douglas F. Garrison
William Le Sage
Patrick Quinlan
David Snell
Tim Hill
Antoinette M. Jackson
Amy Catherine Dinn
Michael A. Hawes
NewRez LLC
Leslie Cobb-Hector
Farmers Insurance Exchange
Marcus Hoffman
Jennifer and Scott Burns
Margaret & Joseph Mills, Sr.
CinchKit/KitchenMakeover
BBVA Compass
Betty Jane Seydler Foundation
Patricia Caddell
Janet Clark
KPRC TV2
December 2020 2020 2019
2020 2019
Volunteer Engagement
Building Community from the Ground Up, A Campaign for Houston Habitat for Humanity
Donor Type
Board of Directors
Individuals
Foundations
Corporations
TOTAL
Volunteer Survey Comment -I had a wonderful time working with Sami. She taught me how to use several power tools and encouraged me to do things myself. We all had so much fun!
NET PROMOTER® SCOREDecember 2020
Marketing and Communications
Board Report
December 2020
Highlights
David Tookes graduated from our Build Your Future On-the-Job Training Program, and we aired his ceremony live on Facebook.
Two home dedication ceremony videos were aired on Facebook.
One of our repair families were featured on Fox26 for winning the Gallery Furniture giveaway. The home is Qatar funded, and resulted in
71,631 views and $1,064.38 in TV value.
Our End of Year campaign continued to be highlighted on social media, which has resulted in 8,244 impressions so far. The four
remaining emails were also sent out to our lists to encourage donations.
Our virtual home tours are continuing to gain attention on our website and have been visited 2,003 times over 5 months (see below for
more metrics).
Volunteers at the Settegast garden were highlighted on social media, including a local neighborhood volunteer showcasing a new radish
growth in the garden.
Our remaining open builds for the month were highlighted on social media to encourage sign-ups.
Our final virtual homeownership sessions for the year were highlighted on social media.
Metrics
Media December
2020 November
2020 October
2020 December
2019
Enewsletter Impressions 1899 1933 1395 N/A
Enewsletter CTR 9% 8% 9% N/A
Website Sessions 5,749 6,519 8,217 6,719
Social Media
Facebook Reach 30,000 30,849 43,650 60,793
Twitter Impressions 21,213 11,450 17,034 35,900
Instagram Impressions 10,827 9,875 12,750 N/A
LinkedIn Impressions 1,000 3,217 8,617 N/A
Television
TV Impressions 468,981 346,950 361,462
TV Value 10,974.7 30,592.81 44,693.53
Please note that metrics for the ReStore social media accounts were counted in combination with Houston Habitat’s social media metrics.
Executive Director Report
January 28, 2021
While the pandemic continues to surge into the new year, Houston Habitat is focusing ever
harder on our mission of building homes, community and hope We have sold 23 REO homes
and 5 Settegast homes to low-income families and provided safe, healthy affordable homes. We
also sold 9 homes to Habitat homeowners. We supported these families during the pandemic to
improve their overall financial circumstances to become homeowners.
Houston Habitat focused on increasing our volunteer strength and we graduated our first
cohort of CORE volunteers this Saturday. These individuals commit to volunteering on build
sites twice a month to provide consistent support our home building process. The program’s
goals is to expand our volunteer expertise base.
Houston Habitat has continued to build our job training program. We have increased our
partnerships for trainee recruitment to include Work Texas, Houston Area Urban League’s “Out
of School” Workforce program, 5th Ward’s Center for Urban Transformation’s juvenile justice
program, and East Harris County Empowerment Council’s job skill program. Houston Habitat
has hired a grant funded Construction Trainee Instructor from an affiliate in Florida with high
expertise in construction training. We have graduated 2 trainees from our pilot program and
our new cohort started Monday. Houston Habitat has gotten a grant through Texas
Homebuilder’s Association to certify and train the Home Builder Institute certification program.
This certification will give our trainees a national certificate when they complete our program.
Our new Restore Director, Adam McClarin, joined us on Monday. He is an expert in retail from
Best Buy and Micro Center. He is certified in several leadership programs and his passion for
helping grow our business is exactly what we need to grow our Restore business.
The Big Three Ideas – 2020 Updated
1. Increase the number of partner families in our homeownership program.
This is key to our success. Houston Habitat has made this idea a priority again in 2021 with
innovative ideas for our family partner program, in our financing of mortgages, and the
housing plans we build.
2. Find financing to break ground and development Robins Landing.
We are closer to gathering all the funds necessary to break ground on Robins Landing. Thank
you to Thomas Stroh, Lee Herman and Joel Deretchin for partnering with me and joining
foundation calls the past few days.
3. Improve our systems and processes in New Construction, Disaster Home Repair,
Procurement with both Construction and Restore, and Volunteer Services.
Smart sheets is a part of our process for construction, new and disaster repair, procurement, and
volunteer services. We will be expanding our process improvement in 2021.
Houston Habitat continues our mission of helping families and our communities. We cannot let
our guard down. We continue our safety protocols. We have the majority of our office staff
working from home. We have the ReStore on reduced ours. We have construction at a slower
pace to ensure safety protocols. Houston Habitat staff and board have prepared to help those in
need and we will continue do the best for our families and communities. I am grateful for the
strength and support of our wonderful Board Members. Stay safe.
Board of Directors Meeting
Houston Habitat for Humanity
via GoToMeeting
MINUTES
December 9, 2020
Attendees: Leslie Cobb-Hector, Stephen Goldberg, Brian Ching, Crystal Allen, Gail
Rogers, Dr. Antonio Tillis, Shashank Karve, Heather Crowder, Rosy Zuklic,
Lee Herman, Joel Deretchin, Toni Jackson, Sonya Troullier, Nipul Patel,
Chad Millis, Scott Burns
Absent: Not Applicable
Guests: Rhonda Routh, Kim Sterling, Amanda George and Sara Thornton Lewis,
Sterling & Associates
Staff: Allison Hay, Myra Hoskin Mallet and Jennifer White
With all board members present and accounted for, Stephen Goldberg called the meeting to order
at 12:02 p.m. Myra Mallett then shared a devotional and opening prayer.
Stephen Goldberg next shared a letter he had prepared for the board members, as his term as
HHFH Board Chair ends December 31, 2020. Sentiments of gratitude and appreciation were
expressed during this time.
Next, Stephen Goldberg moved to the minutes from the September 16, 2020 board meeting. After
a brief review, a motion was made to accept and approve the minutes. Joel Deretchin so moved,
with Leslie Hector seconding the motion. A call was made for all those in favor, and all approved,
with no nays. Motion carried.
Following approval of the minutes, representatives from Sterling and Associates presented their
proposed capital campaign, “ Building Community from the Ground Up.” The focus of this
campaign, which is to support Robin’s Landing development will be our solicitation approach,
the scale of grants Houston Habitat applies for, and prioritizing Houston Habitat’s donor
pipeline. This campaign is scheduled to kick off January 2021. Following Sterling and Associate’s
presentation, Leslie Hector made a call to action to the board, stating that Houston Habitat must
have 100% board support. Several board members have already pledged differing amounts,
which can be paid out over the next three (3) years. The goal is to have 100% make their pledge by
01/15/2021. Allison Hay will be contacting board member’s individually to discuss their pledge.
Stephen Goldberg reminded the board that Robin’s Landing will be the board’s legacy, and to
give an amount they are comfortable with.
Next, Stephen Goldberg presented a slate of several board candidates. Houston Habitat can have
up to 24 board members, however 20 is the ideal number. With Stephen rolling off the board at
the end of 2020, that will leave only 14 board members. Adding any, or all, of the following
candidates would bring a vast array of experience and strengthen the current board. Houston
Board of Directors Meeting
December 9, 2020
- Page 2 -
Habitat’s current board members had previously received the resumes of each candidate. The
following individuals were presented and discussed:
1. Nicholas Bruce work’s for Candence Bank, and has served for several year’s as a
committee member on the Homeowners Services committee. He is very involved,
attending all meetings, and his knowledge has been an asset to Homeowner Services.
Stephen Goldberg made a motion to approve Nicholas Bruce as a Houston Habitat board
member. Heather Crowder so moved, with Leslie Hector seconding the motion. A call was
made for all those in favor, and all approved, with no nays. Motion carried.
2. Christie Obiaya was presented next. Christie has served as a finance committee member
since July 2020, and has received complete support from other members. Her knowledge
and expertise have been a welcome addition. Stephen Goldberg called for a motion to
approved Christie Obiaya as a Houston Habitat board member. Rosy Zuklic so moved,
with Shashank Karve seconding the motion. A call was made for all those in favor, and all
approved, with no nays. Motion carried.
3. Next, Valerie Loebig was presented. Valerie is the General Auditor for Conn’s, and sits on
the ReStore committee. Valerie is a great innovator, with over 15 year’s of retail
experience. Stephen Goldberg made a motion to approve Valerie as a Houston Habitat
board member. Scott Burns so moved, with Gail Rogers seconding the motion. A call was
made for all those in favor, and all approved, with no nays. Motion carried.
4. Thomas Stroh has been a pivotal member of the Robin’s Landing committee. He has great
relationships with both Harris County and the City of Houston. He is process driven and
extremely involved. Stephen Goldberg made a motion to approve Thomas Stroh to the
Houston Habitat board. Joel Deretchin so moved, with Chad Millie seconding the motion.
A call was made for all those in favor, and all approved, with no nays. Motion carried.
5. Allen Satterwhite , President of Chevron, Pipeline and Power, is relatively new as an
individual volunteer, but Chevron is one of Houston Habitat’s signature sponsors, having
sponsored over 15 houses. He is process-driven, very honest and committed to Houston
Habitat’s mission. Stephen Goldberg made a motion to approve Allen Satterwhite to the
Houston Habitat board. Joel Deretchin so moved, with Leslie Hector seconding the
motion. A call was made for all those in favor, and all approved, with no nays. Motion
carried.
6. Lastly, Tim Kollatschny was presented. Since Mr. Kollatschny is Stephen Goldberg’s
husband, Stephen Goldberg removed himself from this part of the discussion. Tim is a
very engaged member of the Homeowner Services committee. He is innovative,
presenting “out of the box” ideas to other committee members as they work towards
growing the Homeowner Service’s department. Leslie Hector called for a motion to
approve Tim Kollatschny to the Houston Habitat board. Heather Crowder so moved, with
Brian Ching seconding the motion. A call was made for all those in favor, and all
approved, with no nays. Motion carried.
Stephen Goldberg returned to the meeting.
Executive Director Report (Allison Hay)
Allison Hay updated the board on the following:
COVID is still affecting Houston Habitat. We have successfully developed a good
volunteer process. Socially distant and masked up. The work is slower but we have met
more volunteers interested in our program. We are stewarding them more to becoming
Board of Directors Meeting
December 9, 2020
- Page 3 -
donors as well as volunteers. Our CORE volunteer program is continuing with a
graduation of our first cohort in January and a long waitlist to start.
Houston Habitat graduated its first trainee on December 3rd. It was great to see how the
OJT program is benefiting Houstonians interested in residential construction. This trainee
had never made more than $7.50 before becoming a trainee. He now makes $16.00 an
hour. Houston Habitat’s second student will graduate at the end of December
On December 15th Houston Habitat will end its 7 part discussion based on the book, by
Ijeoma Oluo, “So You Want to Talk about Race”. Average attendance is 30 people per
discussion. Houston Habitat will continue in January with more topics on racial equity in
housing law and policies..
Committee Reports
Finance Report (Shashank Karve and Myra Mallett):
Shashank Karve turned this time over to HH CFO Myra Hoskin Mallet. Myra focused on the
following:
2020 Year-end Impact after Reforecast:
o 11 Home Closings.
o Sold 26 REOs.
o Partnered with 16 new sponsorships.
o 11 new homes built.
o 194 homes repaired.
o Expand ReStore brand with the launch of online store.
2021 Budget Assumptions:
o 20 Home Closings.
o 19 New Home Sponsorships.
o 20 New Home Builds.
o 2 REOs sold.
o 125 Homes Repaired.
o Online Store.
Myra next reviewed the 2021 Budget Draft. Also presented was a Consolidated Budget
Comparision between the 2020 Reforecast vs. 2021Budget. Following a complete review, Stephen
Goldberg called for a motion to approve the proposed 2021 Houston Habitat budget. Shashank
Karve so moved, with Rosy Zuklic seconding the motion. A call was made for all those in favor,
and all approved, with no nays. Motion carried to unanimously approve Houston Habitat’s 2021
budget.
Development Report ( Leslie Hector):
Leslie Hector updated the board on the following:
Successfully reached 2020 goal.
Social media remains very active. Request made for board members to support Houston
Habitat’s branding.
Online store still active. A request was made to add the online sales to the monthly
ReStore report.
ReStore 1 daily average has surpassed 2019 revenue. ReStore 2 is only slightly under.
Combined sales YTD, as compared to last year, are down due to COVID-19.
Flooring continues to be the top selling item.
Donations from Wayfair continue, but at a much smaller volume.
Houston Habitat has received a scor of 92 on the Net Promoter Score.
Board of Directors Meeting
December 9, 2020
- Page 4 -
ReStore Report ( Crystal Allen):
Crystal Allen updated the board on the following:
ReStore 1 sales continue to be steady despite being open only 4 days per week due to
COVID. December 2020 EOM average daily sales, for the 14 days it was open, are just
slightly under 2019 sale’s number.
ReStore 1 daily average has surpassed 2019 revenue. ReStore 2 is only slightly under.
Combined sales YTD, as compared to last year, are down due to COVID-19.
Flooring continues to be the top selling item.
Donations from Wayfair are down.
Large outdoor cushion and pillow donation from Habitat International
Pearland Lumber donated 3 truck loads of building materials. More to come.
Lowes, Interline and HD Supply continue to donate multiple truckloads of materials
every week.
ReStore 2 received a Wayfair donation on Black Friday of Gliddon Grab and Go 1
Gallon Paint, Interior doors and Outdoor throw pillows.
HD Supply and Lowes continue to donate great filler items.
Homeowner Services Report (Heather Crowder):
Heather Crowder updated the board on the following:
We’ve had one home closing in December. This new homeowner was the recipient of $17,500
in down payment assistance from the Isla Carol Friendship Trust. Combined with the City of
Houston down payment assistance funding, her mortgage payment is below $700, monthly.
We’ve held 7 home closings year to date.
17 applications are in review.
Land and Construction Report (Chad Millis):
Chad Millis updated the board on the following:
Acorn Glenn
o 3 houses completed YTD
o 9 Houses in mechanical stage (interior construction)
o 5 volunteer stage
On The Job Training
o 1 trainee has graduate our modules- graduation date 12/3/2020
o 1 trainee in Moved into Roofing- final module.
o Will start getting more trainees through Work Texas, 3 candidates were sent offer
letter.
o In the process of hiring a trainee instructor.
Master Contractor for City of Houston
o 3 houses under contract.
COVID has slowed down repair speed.
The holiday season always slows progress, but especially with the pandemic, some
families are opting to wait until January to continue repairs as they do not feel safe
or comfortable in temporary housing through the holidays. Repair Report:
o November Construction report – Disaster Repair – 11/9/20
o Number of homes planned to be repaired in 2020: 120 Full Repair
Board of Directors Meeting
December 9, 2020
- Page 5 -
o Number of homes completed year to date: 82 Full Repair
Houston Habitat only has one (1) year of lot inventory remaining. Build-ready lots will
need to obtained despite having just been awarded three (3) new lots. Houston Habitate is
also looking into the possibility of expanding to the est side of Houston.
Chad Millis and Construction Director Kevin Vargas have set a 2021 goal of reducing costs
by 10%
Robins Landing Report (Joel Deretchin):
Joel Deretchin updated the board on the following:
Development Funding:
Habitat For Humanity International – Houston Habitat has been awarded a New
Market Tax Credit low interest development loan of $1,250,000. Subsequent
forgiveness of loan is a possibility.
Banks – Active discussions continue with Amegy, Woodforest, Cadence, Allegiance
and Frost for conventional financing. The project proforma has been updated for
their review.
EB-5 – Texas Regional Center, LLC affirmed its interest in financing the project. We
want to see what the banks propose before resuming discussions with it.
City of Houston – No forward motion.
Houston Housing Finance Corp. –HHFC will be asked if it would be interested in
making a conventional loan to the project, without City of Houston participation.
Investment Partners – In depth discussions are ongoing with Arnold Ventures with
the potential of receiving a zero-interest development loan. Ongoing discussions
continue with Motive Investment Partners.
Phase 5 Mixed Use
Appraisal –An appraisal of the Phase 5 mixed use land has been made by Valbridge
Property Advisors. The projected values have come in higher than the values that
have been used in the project pro forma. An adjustment will be made when the pro
forma is next revised.
Market Study – We received proposals from CDS Research and Bowen National
Research to perform a market feasibility study for the various uses in Phase 5
(apartments, commercial, etc.). The Robins Landing Committee recommends
contracting with CDS Research. The cost is $27,500. The cost proposed by Bowen is
$26,100.
Joel Deretchin requested the board to approve the market study, to be performed CDS Research.
Stephen Goldberg called for a motion to approve the proposal. Gail Rogers so moved, with
Crystal Allen seconding the motion. All members approved with no nays. Motion carried.
Joel Deretchin continued with his report:
Engineering
Final construction drawings are nearing completion. We expect all City of
Houston approvals early in 2021. Bidding and construction of Phase 1
infrastructure and the detention pond will follow.
Parks and Landscaping
Following board authorization at its last meeting, the planning firm of TBG resumed
planning the parks in Phase1 and designing the main entryway into Robins Landing.
The first set of partially completed drawings will be available for review December 18.
Homeowners Association
Board of Directors Meeting
December 9, 2020
- Page 6 -
Governing Documents - The law firm of Roberts Markel Weinberg Butler and Hailey has
donated its services to prepare all the documents needed to form and incorporate the
Robins Landing Community Association. The Declaration of Covenants, Conditions and
Restrictions is nearly complete. Next, the law firm will be reviewing Architectural
Guidelines that were prepared for Robins Landing by the architectural firm Ken
Anderson & Associates.
HOA Management – A Request For Qualifications was sent to six HOA management
companies. Three responses were received, and those firms were interviewed.
Subsequent to the interviews it was decided to contract now for advisory services and
not to engage a company for managing the HOA until the HOA is approaching
becoming operational. The preferred management company, Lead Association
Management has volunteered to donate its services to Habitat.
Lastly, Stephen Goldberg presented the 2021 proposed Officers. Upon review, a motion was
called to approve the following:
Chair – Leslie Hector
Vice-Chair – Lee Herman
Treasurer – Brian Ching
Secretary – Gail Rogers
A call was made for all those in favor, and all approved, with no nays. Motion carried.
Just prior to adjournment, Stephen Goldberg requested that Toni Jackson provide a legal update
to the board on a lawsuit that has been filed against Houston Habitat. This lawsuit relates to an
old donation that may have given to Houston Habitat through a fraudulent scheme from a
company based out of Utah. No other details were discussed.
With no new or additional business to discuss, the meeting was adjourned at 1:54pm.
pg. 1
Homeowner Services
End-Of-Year Report 2020
Deliverables:
9 Home Closings
Homeowner Services helped 9 families achieve the dream of homeownership
last year, an increase over 2019.
Over $1.2 Million in Revenue
Through the sale of 9 homes, Homeowner Services generated over $1.2 million
in revenue las year, and increase of almost $350,000 over 2019.
$352,800 in Funding Assistance to Families
Homeowner Services helped obtain down payment and closing cost assistance
from programs such as Wells Fargo Neighborhood LIFT, City of Houston,
Covenant Community Capital and the Isla Carroll Turner Friendship Trust that
resulted in $352,800 in direct monetary assistance to Partner Families.
5 New Partner Families
Despite the challenges posed by the pandemic, Homeowner Services accepted 5
new Partner Families in 2020. 60% of the families completed all of the sweat
equity requirements by the end of the year, and are scheduled to close in the 1st
quarter of 2021.
3,774 Sweat Equity Hours Completed
Homeowner Services empowered Partner Families by helping them complete
3,774 hours of sweat equity last year in areas such as construction and
homebuyer education, plus volunteer work the Re-Stores.
pg. 2
Innovation/Adaptability
Conditional Acceptance Pilot Program
To help decrease the barriers to homeownership faced by families and increase
the number of prospective homebuyers, Homeowner Services established a
Conditional Acceptance Pilot Program. 3 families were accepted and are
working toward reducing their debt and increasing their credit. As a result, these
families are one step closer to homeownership.
Enacted Resolution Lowering Sweat Equity Requirements
To meet the challenges and lower the barriers to homeownership created by the
pandemic, Homeowner Services advocated to decrease the sweat equity
requirements making it easier for Partner Families to complete the Program.
SalesForce Platform
In collaboration with Force for Good, Homeowner Services created a SalesForce
database to house applicant information in a dedicated, centralized platform.
Through this platform, the department is more effectively able to track, manage,
and analyze data to increase productivity and make informed Program decisions.
Virtual Home Dedications
In light of the pandemic, Homeowner Services implemented virtual home
dedications keeping the health and safety of Partner Families, volunteers,
sponsors and staff in mind. The virtual dedications allowed Houston Habitat to
continue honoring and celebrating the hard work and commitment of Partner
Families and community partners, while increasing public awareness of the
Homebuyer Program via social media.
Virtual, 3D Home Tours
When the pandemic made it impossible to host the open house events scheduled
in 2020, Homeowner Services pivoted and found a creative solution by offering
virtual home tours. This enabled the department to achieve its goal of increasing
public awareness of the Homebuyer Program while also highlighting the
craftsmanship of Houston Habitat homes.
Spanish Homebuyer Program Information Session
In 2020, Homeowner Services started offering Homebuyer Program Information
Sessions in Spanish to reach a wider audience that attracted 43 participants.
pg. 3
Strategic Partnerships
3 New Community Partnerships
To help Partner Families successfully complete sweat equity requirements while
keeping social distancing in mind, Homeowner Services developed a partnership
with Family Houston, BBVA and the City of Houston Public Library System.
Through various webinars, Partner Families learned how to reduce their debt,
and increase their credit score; prepared for closing by understanding a Closing
Disclosure (C.D.) and learned about free resources through the Library.
Marketing
347 People Reached
Homeowner Services conducted a total of 25 Homebuyer Program Information
Sessions last year, 20 of which were conducted virtually, resulting in 347 people
reached – a more than 50% increase over 2019.
4,422 Home Dedication Views
Homeowner Services hosted 10 home dedications last year, 9 of which were
virtual that generated 4,422 views.
2,003 Home Tour Views
To pique interest and increase the number of Homebuyer Program applicants,
Homeowner Services staged a home, and partnered with an agency to create a
3D virtual tour of Houston Habitat homes that generated 2,003 views.
Financials
2020 $1,887,968 2019 $3,066,166
161 Days - $11,727 per day 296 days opened - $10,350 per day
Ebay Sales - $17902
2020 $629,811 2019 $917,272
169 Days- $3727 per day 296 Days- $3099 per day
$2,517,779 $3,983,438
1 Flooring $573,941 1 Flooring $269,973
2 Cabinets $149,003 2 Décor $113,819
3 Décor $128,325 3 Lumber $108,194
4 Doors $126,826 4 Furniture $86,874
5 Lumber $108,194 5 Paint $85,000
1 Furniture $205,358 1 Lighting 98%
2 Décor $88,489 2 Electrical 97%
3 Flooring $83,031 3 Décor 85%
4 Housewares $25,871 4 Hardware 83%
5 Plumbing $24,973 5 Appliances 79%
ReStore 1
1
2
3
4
5
ReStore 2
1
Yearly Highlights:
Furniture donations from Wayfair, Gallery Furniture, Williams Sonoma, and a couple of
staging companies.
Largest donors for the year have been HD Supplies, Home Depot Pro, and Lowe's
Wayfair continues to donate, but has slowed down significantly since the pandemic started
Huges donation of pavers from Old Castle (200+ pallets)
Rebuild Houston had donated truck loads of hardware
Window World and Power Home Remodeling have donated a large quatity of windows
Top 5 Selling Categories make up for 67% ($427722) of annual sales.
ReStore 2
Top selling categories: Top profit margins categories:
ReStore 1
ReStore 1 & 2 Combined Sales
Top selling categories: Top profit margins categories:
Top 5 Selling Categories make up for 57% ($1,086,289) of annual sales.
20192020
EOY Sales
EOY Sales
EOY Sales
Board Report Year End 2020
ReStore 1
ReStore 2
EOY Sales
2
3
4
Note
1 Both ReStores were closed from 3/20/20 through 5/27/20
2 ReStore 1 closed from 12/5/20 through 12/15/20 due to COVID
3 Residential donation pick ups have been on hold, but we have been continuously picking up corporate pick ups
Big donation of bedding, furniture, and misc. baby items from Pottery Barn
Home Depot and Lowes donations picked up and enabled ReStore 2 to keep the shelves
Expanded selection of merchandise from Great Lakes and Dahdoul to offer customers a
Residential donation pick ups have been on hold, but we have been continuously picking up corporate pick ups
Robins Landing Committee
January 28, 2021
Development Funding Arnold Ventures – The board of directors of Arnold Ventures has expressed
strong interest in funding the development of Robins Landing. Exactly what form that would take is being discussed now, conceivably a loan or a loan guarantee.
Habitat For Humanity International – Houston Habitat has been awarded a New Market Tax Credit low interest development loan. The amount will be between $1,000,000 and $1,250,000. Subsequent forgiveness of the loan is a possibility.
Banks – Active discussions continue with Amegy, Woodforest, Cadence, Allegiance and Frost for conventional financing.
EB-5 – Texas Regional Center, LLC affirmed its interest in financing the project. We want to see the proposals from Arnold Ventures and the banks before resuming discussions with it.
City of Houston – No forward motion.
Houston Housing Finance Corp. –HHFC would like to participate in financing Robins Landing. It will use its offices to try to get City of Houston funding.
Capital Campaign Since the last board meeting, 100% of Habitat directors have made
commitments to the Robins Landing capital campaign. Contact with prospect other donors, beginning with foundations, has
begun under the guidance of Sterling Associates.
Engineering and Construction The City of Houston has approved plans for the detention pond. Clearing
and excavation has commenced. Final construction drawings are nearing completion. We expect all City of
Houston approvals in the first quarter, 2021. Bidding and construction of Phase 1 infrastructure will follow.
Parks and Landscaping The first set of partially completed drawings for the parks in Phase1 and the
main entryway into Robins Landing have been reviewed and comments offered back to the landscape architect, TBG. Design will resume shortly.
Phase 5 Mixed Use Market Study – The market study for Phase 5, approved by the board at
its last meeting, is underway.
Homeowners Association Governing Documents – A final draft of the Declaration of Covenants,
Conditions and Restrictions is complete. Drafts of the By-Laws and other organizational documents for the HOA are under review.
HOA Management – LEAD Association Management is donating its consulting services to advise on HOA governance, operations and maintenance, and to help create an HOA budget.