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JAN-PRO: Total Accountability In National
Commercial Cleaning.
Measuring What We Manage
At JAN-PRO we take the guesswork out of what clean
really means. We set pre-agreed metrics with every
client and then deliver consistently high quality
cleaning services that meet or exceed those expectations.
A Reputation To Protect
Being a global leader in commercial cleaning brings standards to live up to with
every client, every day. There is simply no room for error so
when you work with JAN-PRO you get that extra measure of
concern for your cleaning needs.
Investing In Our Client RelationshipsIn an industry as competitive as ours earning the trust of our clients requires the ongoing commitment
of our people. We work hard to maintain these relationships by always taking that extra measure of care. The result?...JAN-PRO enjoys the highest level of customer retention in our industry.
jan-pro.com
Beyond Janitorial Services
We build skills that go beyond routine cleaning into our training. One example is
meeting the strict regulations of the medical facility industry. Whatever your special janitorial
services needs JAN-PRO can meet them.
Putting Technology On Our Side
JAN-PRO embraces new cleaning technologies and
invests in them to benefit our clients. Whether it is the latest in hospital grade disinfectants or our exclusive EnviroShield® spray disinfecting, you’ll find
JAN-PRO leading the way.
Total National Accountability. What It Means To Us & What It Could Mean To You.
Accountability
Our HistoryFounded in 1991 in Rhode Island
•Today, we operate in 12 different countries
•119 offices worldwide,
96 regional offices in the U.S.•
11,000+ franchisees,32,000+ customers across the globe
•$300 million in sales 2014
•Franchise-based business model
Our Unique ApproachOur franchise owners make an investment in order to
service your account — so your success drives their success.•
JAN-PRO has perfected cleaning processes, services, products, equipment and technologies over nearly 25 years
in commercial cleaning.•
EnviroShield® is a proprietary disinfecting process that safely eliminates 99% of all common bacteria and pathogens, as
well as dangerous viruses such as H1N1 and E.coli.
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We Built Our Reputation For Accountability From The Ground Up.
Uniqueness
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Accountability Begins Here.
Richard KissaneCEO/President
Premium Franchise Brands
Over 30 years of franchising and commercial cleaning experience.
•CEO of OneSource.
•President of AlphaGraphics.
•COO of Sylvan Learning.
•EVP of Wendy’s.
Eddie CurryCEO and VP
Premium Franchise Brands
25 Years of franchise experience in finance.
•CFO of Velocity Sports
Performance.•
VP of Accounting at MarketingEvent Partners.
•VP and Director of Treasury of
the RTM restaurant group.
Dennis ThompsonSenior Executive
Premium Franchise Brands
More than 20 years of industryexperience, including
management roles with Jani-King and BuildingStars.
•Involved in the initial and
ongoing training and support of new markets.
•Responsible for vendor
relations.
Leadership
jan-pro.com
Accountability At Every Level.
Corporate Service Center Management
JPI Service Center/Corporate Office is the hub for all support issues as they
relate to all national account operations in North America. Key account personnel based here include:
Director of National Accounts•
Director of Field Services & Operations•
Key Account Manager, National Accounts•
Corporate Operations Support Staff
Master Regional Franchise Owners
Local management of national accounts takes place at the regional
office level.•
Fully functional operations staff focus on maintaining high account retention rates (1.2% account loss
across the JP system).•
Master franchise candidates typically have corporate backgrounds at C-level
& VP level, and have been highly successful throughout their careers.
Unit FranchiseesUnit franchisees are the most important part of our organization and the core of
our success.•
The best franchise unit owners have an exceptional work ethic and drive to
be successful.•
Our owner/operators have made a financial commitment and have a vested interest in the success of your account.
Experience
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Delivering Accountability Every Day.
Value
While there are several inherent advantages in working with JAN-PRO National Accounts, our clients consistently reference the following as being of greatest value.
• Adaptability/Centralized Point of Contact Our goal is to make doing business with us easy.
• Self-Performing Owner Operators Our unit franchisees have a vested interest in the success of your account.
• Consolidated Reporting and Invoicing Single source billing offers time and administrative savings.
• Ongoing Commitment to Technology Web-based customer portal, inspections performed by tablet.
• Branded Processes for Consistency Standardized processes and procedures drive efficiency across the board.
ISSA Innovation Award Winner, 2012, 2013, & 2014
jan-pro.com
Accountability Drives Innovation.
EnviroShield disinfecting liquid EPA rated category IV for user and facility occupant safety.
Innovation
Exclusive to JAN-PRO.
EnviroShield® is a proprietary disinfecting process designed to safely eliminate 99% of all common bacteria and pathogens, as well as harmful viruses such as H1N1 and E. coli.
Negatively charged mist surrounds surfaces at 75 times the force of gravity.
Cleaner work spaces drive increased productivity.
Environmentally friendly/green process.
Can be used in all commercial facility settings
with complete safety.Unique science means total 360̊
coverage of all surfaces where contagions form.
Accountability Through Our Branded Processes.
JAN-PRO’s branded processes allow us to manage and measure our cleaning standards and keep the workplace clean, fresh and protected from harmful bacteria. These processes define and keep JAN-PRO on the forefront of our industry.
JAN-PRO Signature Clean®
Defines our commitment to consistent quality cleaning,
comprised of the best training in the industry.
JAN-PRO Tracker®
Defines our commitment to regular on-site physical
inspections and total quality assurance.
JAN-PRO Technics®
Defines our commitment to using the latest cleaning technology for improved
efficiency, health and indoor air quality for each
customer.
Commitment