52
JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation CERTIFIED MAIL - RETURN REEIPT REOUESTED Michael Brooks Center for Auto Safety 1825 Connecticut Avenue, NW, Suite 330 Washington, DC 20009-5708 RE: Freedom of Information Act (FOIA) Request, 5 U.S.C. 552 Dear Mr. Brooks: This responds to your three FOIA requests dated December 1,2009. For the purpose of this response, we have consolidated your three requests (which concern the subject of 2007 Lexus ES-350 unintended acceleration) into one. In your first request, you seek the following information regarding the "Final Report: 2007 Lexus ES-350 Unintended Acceleration": 1) Any and all records relating to or describing test protocols including the maneuver used to activate the ESC. 2) Any records of meetings or communications with Toyota including emails, meeting minutes, telephone notes, letters. 3) Any records regarding the cost of the test or expenditure or authorization of federal funds. 4) Any records pertaining to the actual 2007 Lexus ES-350 tested including how it was obtained, how it was prepared for testing as well as any records on its maintenance and condition prior to testing & any records on the cost of obtaining and using the Lexus. As to item, 1 we searched for but found no records relating to or describing test protocols, including the maneuver used to activate the E X . As to item 2, all of the responsive information is available on the agency's website at www.nhtsa.dot.gov.

JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

JAN 2 1 2010 1200 New Jersey Avenue SE Washington DC 20590

U S Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation CERTIFIED MAIL - RETURN REEIPT REOUESTED

Michael Brooks Center for Auto Safety 1825 Connecticut Avenue NW Suite 330 Washington DC 20009-5708

RE Freedom of Information Act (FOIA) Request 5 USC 552

Dear Mr Brooks

This responds to your three FOIA requests dated December 12009 For the purpose of this response we have consolidated your three requests (which concern the subject of 2007 Lexus ES-350 unintended acceleration) into one

In your first request you seek the following information regarding the Final Report 2007 Lexus ES-350 Unintended Acceleration

1) Any and all records relating to or describing test protocols including the maneuver used to activate the ESC

2) Any records of meetings or communications with Toyota including emails meeting minutes telephone notes letters

3) Any records regarding the cost of the test or expenditure or authorization of federal funds

4) Any records pertaining to the actual 2007 Lexus ES-350 tested including how it was obtained how it was prepared for testing as well as any records on its maintenance and condition prior to testing amp any records on the cost of obtaining and using the Lexus

As to item 1 we searched for but found no records relating to or describing test protocols including the maneuver used to activate the E X

As to item 2 all of the responsive information is available on the agencys website at wwwnhtsadotgov

2

For consumer complaints go to the website identified above At the top of the page click on ldquoVehicleshiquipmentrdquo and proceed as follows Under ldquoQuck Clicksrdquo click on ldquoRecalls Defects and Complaints Databasesrdquo Under ldquoFile a Safety Complaintrdquo click on ldquoSearch our safety complaint databaserdquo Click on the radio knob to the left of the word ldquoVehiclerdquo Click on ldquoSearch Selected Typersquorsquo to get to the next screen Use the ldquodrill downrdquo search method in the middle of the screen to select the model year vehicle to be searched Follow the directions to obtain the information you seek

For defect investigation information go to the agencyrsquos website identified above On the left-hand side of the page click on ldquoRecalls Defects and Complaints Databaserdquo Next under ldquoDefects Investigationsrdquo click on ldquoSearch our investigations databaserdquo and proceed as follows Under ldquoQuick Searchrdquo enter defects investigation number ldquoPE07016rdquo or ldquoEAO7010rdquo and click on ldquoSearchrdquo Scroll to and click on ldquoDocument Searchrdquo to obtain the information you seek

For recall information go to the website identified above At the top of the page click on ldquoVehiclesiEquipmentrdquo and proceed as follows Under ldquoBrowse Topics click on ldquoRecallsIDefectsrdquo Under ldquoRelated Linksrdquo on the right click on ldquoView All Equipment Recallsrdquo Under ldquoRecallsrdquo click on lsquolsquoSearch for a Recallrdquo Click on the radio knob to the left of the word ldquoVehiclerdquo Click on ldquoSearch Selected Typerdquo to get the next screen Use the ldquodrill downrdquo search method in the middle of the screen to select the year vehicle to be searched Follow the directions to obtain the information you seek

As to item 3 enclosed are copies of responsive information

As to item 4 enclosed are copies of responsive information

In your second request you seek the following information

All records related to the owner survey conducted in section 32 of the document ldquoFinal Report 2007 Lexus ES-350 Unintended Accelerationrdquo This request seeks both the survey sent to vehicle owners and any replies received as well as any other related records

3

Enclosed are copies of responsive information I have withheld documents or portions of documents that contain names addresses telephone numbers and Vehicle Identification Numbers WIN) whose disclosure would constitute a clearly unwarranted invasion of personal privacy pursuant to exemption (b)(6) of the FOIA

In your third request you seek the following information regarding the lsquoTina1 Report 2007 Lexus ES-350 Unintended Accelerationrdquo

I) Any and all records reflecting containing or recording test data including video tapes and other electronic media

2) All documentation describing the type location and intensity of magnetic or electro-magnetic fields used to evaluate their potential for causing increased vehicle engine RPM

3) All documentation describing the selection of the type location and intensity of magnetic or electronic fields used in the testing performed on the vehicle in question

As to item 1 enclosed is a DVD containing responsive information

As to item 2 the only responsive information we have is contained in the Final Report you attached to this request

As to item 3 all responsive documentation is contained in Defects Petition DP09001 which is available on the agencyrsquos website at www-odinhtsadot~ovcarsDrobIemsdefectd resultscfm

husuant to the provisions of 49 CFR Part 7 there is no charge for this response

I am the person responsible for this decision If you wish to appeal this decision you may do so by writing to the Chief Counsel National Highway Traffic Safety Administration 1200 New Jersey Avenue SE West Building W41-227 Washington DC 20590 An appeal must be submitted within 30 days after you receive this

I

4

determination It should contain any information and argument upon which you rely The decision of the Chief Counsel will be administratively final

Sincerely

Stanley Feldmk Associate Chief Counsel

Enclosures

PURCHASE ORDER REQUEST VuIICLE RESEARCH amp TEST CENTER

U S DOT - NH PO Box 3-37 10820 State Route 347 - Building 60

- Vehicle Research amp Test Center

mm Germain Lexus of Dublin

~

(614) 793-1990

3886 West Dublin Grandvilla Road Bobby Van Sickle I T w ~ r ID Nuampr

31 -1 26391 8

VRTC Cuslwner Number clty Dublin

1 VIN JTHW0872068868 I I 1 I

Po - I

NOTES

I

~~~ ~~ ~

DCD7113 I1870XFHWAO-100106-NVS313 IooiBJ3yrsquo 79rsquo89 I I I I I I I I

-

__ PENMNGPRNO -

CCM~WICAT~TO CONTRACTOR

PO Box 837 10820 SR 347 Building 60 Logan county East Liberty OH 43319-0337

Robert Esser

FOB Destination Period of Performance 08022007 to 08102007

2007 Lema ES350 VIN JTHEJ466672068656

Accounting Info 1870XFHWA0-2007-1001050000-NyS3120000-31610-61006 00-0000000000-0000000000-0000000000-0000000000 Fund 187OXFHWAO Budget Year 2007 BPAC 1001050000 Organization NVS3120000 Object Class 31610 SGL Account 61006600 Funded $3477800

I 1olcuxHTlNQ DT See Schedule

34778 OO

4TEDCOST ___I I FORM DOT F 42003 (an)

I

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 2: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

2

For consumer complaints go to the website identified above At the top of the page click on ldquoVehicleshiquipmentrdquo and proceed as follows Under ldquoQuck Clicksrdquo click on ldquoRecalls Defects and Complaints Databasesrdquo Under ldquoFile a Safety Complaintrdquo click on ldquoSearch our safety complaint databaserdquo Click on the radio knob to the left of the word ldquoVehiclerdquo Click on ldquoSearch Selected Typersquorsquo to get to the next screen Use the ldquodrill downrdquo search method in the middle of the screen to select the model year vehicle to be searched Follow the directions to obtain the information you seek

For defect investigation information go to the agencyrsquos website identified above On the left-hand side of the page click on ldquoRecalls Defects and Complaints Databaserdquo Next under ldquoDefects Investigationsrdquo click on ldquoSearch our investigations databaserdquo and proceed as follows Under ldquoQuick Searchrdquo enter defects investigation number ldquoPE07016rdquo or ldquoEAO7010rdquo and click on ldquoSearchrdquo Scroll to and click on ldquoDocument Searchrdquo to obtain the information you seek

For recall information go to the website identified above At the top of the page click on ldquoVehiclesiEquipmentrdquo and proceed as follows Under ldquoBrowse Topics click on ldquoRecallsIDefectsrdquo Under ldquoRelated Linksrdquo on the right click on ldquoView All Equipment Recallsrdquo Under ldquoRecallsrdquo click on lsquolsquoSearch for a Recallrdquo Click on the radio knob to the left of the word ldquoVehiclerdquo Click on ldquoSearch Selected Typerdquo to get the next screen Use the ldquodrill downrdquo search method in the middle of the screen to select the year vehicle to be searched Follow the directions to obtain the information you seek

As to item 3 enclosed are copies of responsive information

As to item 4 enclosed are copies of responsive information

In your second request you seek the following information

All records related to the owner survey conducted in section 32 of the document ldquoFinal Report 2007 Lexus ES-350 Unintended Accelerationrdquo This request seeks both the survey sent to vehicle owners and any replies received as well as any other related records

3

Enclosed are copies of responsive information I have withheld documents or portions of documents that contain names addresses telephone numbers and Vehicle Identification Numbers WIN) whose disclosure would constitute a clearly unwarranted invasion of personal privacy pursuant to exemption (b)(6) of the FOIA

In your third request you seek the following information regarding the lsquoTina1 Report 2007 Lexus ES-350 Unintended Accelerationrdquo

I) Any and all records reflecting containing or recording test data including video tapes and other electronic media

2) All documentation describing the type location and intensity of magnetic or electro-magnetic fields used to evaluate their potential for causing increased vehicle engine RPM

3) All documentation describing the selection of the type location and intensity of magnetic or electronic fields used in the testing performed on the vehicle in question

As to item 1 enclosed is a DVD containing responsive information

As to item 2 the only responsive information we have is contained in the Final Report you attached to this request

As to item 3 all responsive documentation is contained in Defects Petition DP09001 which is available on the agencyrsquos website at www-odinhtsadot~ovcarsDrobIemsdefectd resultscfm

husuant to the provisions of 49 CFR Part 7 there is no charge for this response

I am the person responsible for this decision If you wish to appeal this decision you may do so by writing to the Chief Counsel National Highway Traffic Safety Administration 1200 New Jersey Avenue SE West Building W41-227 Washington DC 20590 An appeal must be submitted within 30 days after you receive this

I

4

determination It should contain any information and argument upon which you rely The decision of the Chief Counsel will be administratively final

Sincerely

Stanley Feldmk Associate Chief Counsel

Enclosures

PURCHASE ORDER REQUEST VuIICLE RESEARCH amp TEST CENTER

U S DOT - NH PO Box 3-37 10820 State Route 347 - Building 60

- Vehicle Research amp Test Center

mm Germain Lexus of Dublin

~

(614) 793-1990

3886 West Dublin Grandvilla Road Bobby Van Sickle I T w ~ r ID Nuampr

31 -1 26391 8

VRTC Cuslwner Number clty Dublin

1 VIN JTHW0872068868 I I 1 I

Po - I

NOTES

I

~~~ ~~ ~

DCD7113 I1870XFHWAO-100106-NVS313 IooiBJ3yrsquo 79rsquo89 I I I I I I I I

-

__ PENMNGPRNO -

CCM~WICAT~TO CONTRACTOR

PO Box 837 10820 SR 347 Building 60 Logan county East Liberty OH 43319-0337

Robert Esser

FOB Destination Period of Performance 08022007 to 08102007

2007 Lema ES350 VIN JTHEJ466672068656

Accounting Info 1870XFHWA0-2007-1001050000-NyS3120000-31610-61006 00-0000000000-0000000000-0000000000-0000000000 Fund 187OXFHWAO Budget Year 2007 BPAC 1001050000 Organization NVS3120000 Object Class 31610 SGL Account 61006600 Funded $3477800

I 1olcuxHTlNQ DT See Schedule

34778 OO

4TEDCOST ___I I FORM DOT F 42003 (an)

I

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 3: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

3

Enclosed are copies of responsive information I have withheld documents or portions of documents that contain names addresses telephone numbers and Vehicle Identification Numbers WIN) whose disclosure would constitute a clearly unwarranted invasion of personal privacy pursuant to exemption (b)(6) of the FOIA

In your third request you seek the following information regarding the lsquoTina1 Report 2007 Lexus ES-350 Unintended Accelerationrdquo

I) Any and all records reflecting containing or recording test data including video tapes and other electronic media

2) All documentation describing the type location and intensity of magnetic or electro-magnetic fields used to evaluate their potential for causing increased vehicle engine RPM

3) All documentation describing the selection of the type location and intensity of magnetic or electronic fields used in the testing performed on the vehicle in question

As to item 1 enclosed is a DVD containing responsive information

As to item 2 the only responsive information we have is contained in the Final Report you attached to this request

As to item 3 all responsive documentation is contained in Defects Petition DP09001 which is available on the agencyrsquos website at www-odinhtsadot~ovcarsDrobIemsdefectd resultscfm

husuant to the provisions of 49 CFR Part 7 there is no charge for this response

I am the person responsible for this decision If you wish to appeal this decision you may do so by writing to the Chief Counsel National Highway Traffic Safety Administration 1200 New Jersey Avenue SE West Building W41-227 Washington DC 20590 An appeal must be submitted within 30 days after you receive this

I

4

determination It should contain any information and argument upon which you rely The decision of the Chief Counsel will be administratively final

Sincerely

Stanley Feldmk Associate Chief Counsel

Enclosures

PURCHASE ORDER REQUEST VuIICLE RESEARCH amp TEST CENTER

U S DOT - NH PO Box 3-37 10820 State Route 347 - Building 60

- Vehicle Research amp Test Center

mm Germain Lexus of Dublin

~

(614) 793-1990

3886 West Dublin Grandvilla Road Bobby Van Sickle I T w ~ r ID Nuampr

31 -1 26391 8

VRTC Cuslwner Number clty Dublin

1 VIN JTHW0872068868 I I 1 I

Po - I

NOTES

I

~~~ ~~ ~

DCD7113 I1870XFHWAO-100106-NVS313 IooiBJ3yrsquo 79rsquo89 I I I I I I I I

-

__ PENMNGPRNO -

CCM~WICAT~TO CONTRACTOR

PO Box 837 10820 SR 347 Building 60 Logan county East Liberty OH 43319-0337

Robert Esser

FOB Destination Period of Performance 08022007 to 08102007

2007 Lema ES350 VIN JTHEJ466672068656

Accounting Info 1870XFHWA0-2007-1001050000-NyS3120000-31610-61006 00-0000000000-0000000000-0000000000-0000000000 Fund 187OXFHWAO Budget Year 2007 BPAC 1001050000 Organization NVS3120000 Object Class 31610 SGL Account 61006600 Funded $3477800

I 1olcuxHTlNQ DT See Schedule

34778 OO

4TEDCOST ___I I FORM DOT F 42003 (an)

I

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 4: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

I

4

determination It should contain any information and argument upon which you rely The decision of the Chief Counsel will be administratively final

Sincerely

Stanley Feldmk Associate Chief Counsel

Enclosures

PURCHASE ORDER REQUEST VuIICLE RESEARCH amp TEST CENTER

U S DOT - NH PO Box 3-37 10820 State Route 347 - Building 60

- Vehicle Research amp Test Center

mm Germain Lexus of Dublin

~

(614) 793-1990

3886 West Dublin Grandvilla Road Bobby Van Sickle I T w ~ r ID Nuampr

31 -1 26391 8

VRTC Cuslwner Number clty Dublin

1 VIN JTHW0872068868 I I 1 I

Po - I

NOTES

I

~~~ ~~ ~

DCD7113 I1870XFHWAO-100106-NVS313 IooiBJ3yrsquo 79rsquo89 I I I I I I I I

-

__ PENMNGPRNO -

CCM~WICAT~TO CONTRACTOR

PO Box 837 10820 SR 347 Building 60 Logan county East Liberty OH 43319-0337

Robert Esser

FOB Destination Period of Performance 08022007 to 08102007

2007 Lema ES350 VIN JTHEJ466672068656

Accounting Info 1870XFHWA0-2007-1001050000-NyS3120000-31610-61006 00-0000000000-0000000000-0000000000-0000000000 Fund 187OXFHWAO Budget Year 2007 BPAC 1001050000 Organization NVS3120000 Object Class 31610 SGL Account 61006600 Funded $3477800

I 1olcuxHTlNQ DT See Schedule

34778 OO

4TEDCOST ___I I FORM DOT F 42003 (an)

I

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 5: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

PURCHASE ORDER REQUEST VuIICLE RESEARCH amp TEST CENTER

U S DOT - NH PO Box 3-37 10820 State Route 347 - Building 60

- Vehicle Research amp Test Center

mm Germain Lexus of Dublin

~

(614) 793-1990

3886 West Dublin Grandvilla Road Bobby Van Sickle I T w ~ r ID Nuampr

31 -1 26391 8

VRTC Cuslwner Number clty Dublin

1 VIN JTHW0872068868 I I 1 I

Po - I

NOTES

I

~~~ ~~ ~

DCD7113 I1870XFHWAO-100106-NVS313 IooiBJ3yrsquo 79rsquo89 I I I I I I I I

-

__ PENMNGPRNO -

CCM~WICAT~TO CONTRACTOR

PO Box 837 10820 SR 347 Building 60 Logan county East Liberty OH 43319-0337

Robert Esser

FOB Destination Period of Performance 08022007 to 08102007

2007 Lema ES350 VIN JTHEJ466672068656

Accounting Info 1870XFHWA0-2007-1001050000-NyS3120000-31610-61006 00-0000000000-0000000000-0000000000-0000000000 Fund 187OXFHWAO Budget Year 2007 BPAC 1001050000 Organization NVS3120000 Object Class 31610 SGL Account 61006600 Funded $3477800

I 1olcuxHTlNQ DT See Schedule

34778 OO

4TEDCOST ___I I FORM DOT F 42003 (an)

I

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 6: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

-

__ PENMNGPRNO -

CCM~WICAT~TO CONTRACTOR

PO Box 837 10820 SR 347 Building 60 Logan county East Liberty OH 43319-0337

Robert Esser

FOB Destination Period of Performance 08022007 to 08102007

2007 Lema ES350 VIN JTHEJ466672068656

Accounting Info 1870XFHWA0-2007-1001050000-NyS3120000-31610-61006 00-0000000000-0000000000-0000000000-0000000000 Fund 187OXFHWAO Budget Year 2007 BPAC 1001050000 Organization NVS3120000 Object Class 31610 SGL Account 61006600 Funded $3477800

I 1olcuxHTlNQ DT See Schedule

34778 OO

4TEDCOST ___I I FORM DOT F 42003 (an)

I

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 7: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

(LINE) (M-MODIFY) (=CMD LIST) iIFT Fl-FEEYS -=CASH DEAL

NO CR MONTHLY PYMT 0 3502800

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 8: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

18186 VEHICLE INQUIRY REPORT DATE 080107 DcV920 TIME 1253

Model N W a Z 9000A SERIAL x i2068656 Check Code 6

Model Dsscrlption ES350 4-DR SEDAN Category H Year 2007 Current Dealer 320-63131 Interior COIOT LA15 GRAY Wholesale Dealer 63431 Exterior C o l o ~ 0212 0212 Previous Dealer 00320 Body 4-WOR SEDAN Invoice Date 112306 Uampr of Cy1 6 Ship Date 112606 Engine N t m b e ~ A107053 Date of First u m

Vessel Nbme EHIN ACEV013 Damage NO DAMAGE

Allocation Number 111 Retail Dllte 010201 Vessel Emher 146 LDRC NO

PDI YES Fleet NOW-FLEET Port PDS Complete NO

VIN JTHBJ466672068656 Ignition Key NA

Factory Installed Accessories BE FS Iamp HN NV PA PT WlJ PoIt Installed Accessories 21 WF S1 BM

Retail Vehicle Sade Node1 $ 3317000 Total Accssaoriea $ 918500

I PERmRlWJCE FEATURES 35 Liter 272HP Four Cam 24-Valve V6 Engine All-PJumhum Engine Construction L Dual W T i

6-Sprad Autamatic Transmilaion wSequantial Shift Front Wheel Drive Dual Exhaust with Seamless ChzDma Tips (-Wheel Indeppndsnt MacPheraon Strut-Type

Sunpenaioa with Gas Pressurized shock Absorbera Front nd Rear Stabilizer Bar

Roar Disc Brakes 4-Wheal P0yr Assisted Ventilated Frontlsolid

+ Z1555R17 All-Season Tires $ SAFETY PEhTUW9 Dual Front Airbaga m a l Front Knee Airbags Front

seat-Mnmted Side Impact Airbags Fx L R r Side Curtain Airbrps Supplemental Restraint Sys ISRS) 3-Faint Safety Belts for A11 seating Positions

EOICB Liaitera

17 Alminum Alloy 7-spoke Wheels

Ff L Rr butboud Seat Belt Pretensionera with

Vebicle Stability Control (VSCI with TRRC I-Wheel Anti-Lock Braking System (ABS) with

El8ctronie Brakeforce Distribution IEBD) + Energy Maeaging Crumple Zones side Door Be- Theft-Datbrrant System u Engine Irmobilisar Prajec$oz-Bulb Haadlalnps r Integrated Foglaraps

D a y t h Runniw LLghta (DRL) variable Ineermittent Wipers with Mist Control Tire Pressure Monitor SyStPm Too1 Kit and First Aid Kit I LUXURY AND COUVENIENCC FEATURES 10-Way Power Adjustable Driver 6 Paesenget Seats

+ ElectrOchrdC Auto-Dinning Interior Mirror

One-Touch OpenClase Pwr Tilt-and-Slide Moonroof Autamatic Dual Zone Climate Control Automatic OnOff Headlaws + l t x u s P s d u p Audio System In-Dash +Disc CD

Player Automdtic Sound kvelirer IASL) c W 3 Player Connectivity (miniplug) L E-Spoekers

Power Front and ReBr Windows with Auto one- Touch UpWun and Pinch Protection

Power Door Locks with Anti-Lock Out Pwer TiltTelaacoping Steering wheel vAudio c

Display ampunctions C Column-Mounted CruiSe Control Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya Rear Glars Imprinted Antenna wfN Diversity Sys Front Cup Holders with Adjustable Holder Ring Reds Arm Rest with CupHolders Heavy-Duty Rear Window Defogger with Timer

SmrtAccea8 with Push Button StartStop

includes 2-way Power L u m b a r

mated OULs3de Mirrors

812007

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 9: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

1 I L VI L

Schaduled Maintenance I n d i C i l t O r Light L ~ L U S Pcrsonalifed Settings LED Interioz Lighting f Carpeted Eloor Mats

Retail

near Seat Side Aixbags 25000 m l l Size spare Tire 20550

Vehicle Bsaa Uodd $ 3311000

High Inten3ity Discharge Headlws UlAFS 81500 power Rear sunshade Nsvfqlltion System Includes Generlltfon 5 Navigstion System with Rear Came Blustwth and Voice-Activation with Dertinat

Intnitive Perking Assisit 50000 pr-yn Plus Package Includes 2480 05 Perfoz+tad leather Trim Interior with Heaary ~riers c Fmnt Passenger Seats Outside Mir Power TiltlTelesCOping S t e e r i n g Wheel Heated ventilated F r o n t Seats Dziverrdquo3 Power Cushio

Wood L Leather Steering Wheel 33000 Prsfezred Accessory Package 19700

IDput

Extender Rain-Sensing Wipers

All IuathOX Mats 9900 Alloy Wheel Upgrade 125000

Total Accessories S 918500 Destination Charge 8 71500

Dealer Holdback mrl Financia1 Reserve

Bady Side Ueldings 14900 ---------

TDA

Total

CUSTOWER INFORHRTION Driver One U- RESTRICTED AddIeSdW BOX ilparuent city zip stat Hone Phone 1 ) Work Phone 1

Total 5 3311000

5 4307000

812007

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 10: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

ORDER F WPLIES OR SERVICES HYPORTW Mark all o- end P- with conhact m r order n u a n

P A M OF PAGES

1 3 1 MTE OF ORDER

08022007

DUNS Numbsr 040818601 PURCHASE OF 2007 LEXUS ES 350

2 COUTR4CT W W n y ) 6 SHIP TO

L NME OF WNSIWEE

I Continued I

I

J ORMRNO 4REClUlsmOlYREFERENCENO

DTNH22-07-P-00416 07-03624 I IBsllffiOFFEeuro CaupOnbnnloJ Vehicle Research 6 Test Ctr

I I NET 30 W-YIW

I I 1 ubNnlY llyT

NHTSAVRTC

b 8 T R E E T A M W P0 Rnx R77

I I NET 30 W-YIW

WTNHTSA PO Box 837

Building 60 East Liberty OH 43319

10820 SR 347

7 TO

T O T U

- _ _ 10820 SR 347 Building 60 Logan County

c c m d STATE e ZIP WE E a s t Liberty OH 43319-0337 1 SHIP Vu

I Z$IILIMI(1CElO p44

$3477800 4 a NAME WTINHTSA 3 E E a U b 3 lMlRucllolD b8TRBTMDFWS Mike Monroney Aero Center ON- (mPaEnq Accounts Payable Branch AHZ-150

PO Box 268911 1Wl I

a NhwoFcoNnwcT~ GERNAIN FORD LLC b m U P M W

=SWEeuroT- 7250 SAWMILL ROAD

V W C WILL PICK UP AT VENDOR LOCATION 8 TYPEOFORDER

D~PUR~USE 0 b MLNERY REFERUlCEYOUR QUOTATION DATED 812007 ExrapllabngkslWdk7mh mmo~hirde-oder

plbwtb hshXwrnM MI

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 11: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

3 SCHEDULE - CONTlNUATlON

07 I sum1 EJlsERvlcEs

(s)

Admin Office VRTC PO Box B37 10820 SR 347 Bui lding 60 Logan County East Liberty OH 43319-0337

Rccounting Info 1870XFIIWAO-2007-1001050000-NVS3130000-3161(1 -0000000000 Fund 187OXFHWAO Budget Year 2 WS3130000 Object Class 31610 SGL Account Period of Performance 08022007 to 0810

2007 Lexus ES350 IIN JTHBJ46G672068656

3

Phe t o t a l amount of award $3477800 The 17 ti)

I DTi UNIT

PRICE 1 9

000000000-( 001050000 c

347780

for t h i s aw

2-07-P-00416 AMwN-l

IF1

0000000-00000 anization

347780

1 i s shown i n

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 12: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

23 - Blanket Synopsis for Vehicle Purchases over $25000 Page 1 of2

23 -- Blanket Synopsis for Vehicle Purchases over $25000

_____ ____I___I

~ - ____-__-_I_

General Information

Document Type Presolicitation Notice Solicitation Number VRTC2007VEHICLESYNOPSIS Posted Date Nov 022006 Original Response Date Current Response Date Original Archive Date Oct 0 12007 Current Archive Date Oct 012007 Classification Code Naics Code

23 -- Ground effects vehicles motor ve---s trailers amp cycles 441110 -New Car Dealers

Contracting Office Address

Department of Transportation National Highway Traamp Safety Administration (NHTSA) National Highway Traffic Safety Administration HQ 400 7th Street SW Room 5301 Washington DC 20590 UNITED STATES

Demiption

As authorized in 49 USC (NHTSA) of the U S Department of Transportation is authorized to procure motor vehicles for research and testing purposes East Liberty Ohio will competitively procure vehicles from commercial motor vehicle dealers located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to

30168 the National Highway Traffic Safety Administration

NHTSAs Vehicle Research and Test Center (VRTC) located in

bttpllwww fbog ovlspgDOTMHTSANHTSA~HTSAHQ~TC2007~HICLESYNOPSISS ~ 2122007

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 13: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

23 -- Blanket Synopsis for Vehicle Purchases over $25000 Page 2 ot 2

expedite delivery Reasonable proximity will be determined on an individual requirement basis in order to facilitate the current requirement for vehicle research and testing being conducted by the VRTC Passenger motor vehicles through large heavy truck motor vehicles may be required to facilitate VRTCs needs through the end of FY 2007 used to meet these requirements no fiuther synopsis for vehicles with a purchase price over $2500000 will be issued motor vehicle dealers in the East Liberty Ohio area wishing to be notified when a specific requirement is identified should contact Robin Esser Contracting Officer at (937) 666-451 1 ext 2 13 or robinessenhtsadotgov

Because competitive procedures will be

This announcement IS for information purposes only Commercial

Point of Contact

Robin Esser Contracting Officer ( OH ) Phone (937)666-4511 Fax (937)666-3590 Email REsserNHTSADOTGOV - Earnest Jenkins Contract Specialist Phone 202 366-9568 Fax 202 366-9555 Email earnestjenkinsnhtsadotgov

Place of Performance

Address Postal Code 433 19 Country UNITED STATES

Vehicle Research amp Test Center P 0 Box 37 East Liberty OH

[ ReamptgrpRecaive Nqtifwtion 1

ampmmiwamp- b e x e d w Yon may return to Business Opportunities at

DOT NHTSA listed by [Posted Date] DOT Agemywide listed by Ifl_ampeddate]

[Home] [SEARCH svn~pses] [FrQcurement ReferenceLibyl

httpllwww f b o g o v l s p g D O T N H T S A M H T S A H Q N P S I S ~ S y n U12l2007

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 14: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

JSVOlCeuro FOR 2007 LEXliS FS1511

INVOJCE tl 1-782 J VIN JTHWI6G6720686

MILEAGE 12569

PRICE S41778 J

INVOlCE DATE

COTRACtOR CERMAIN LEXUS of DLiBLXY

03 AUGUST Z W J 3885 W IIURIIN CR4NYlLlE R1) DUBLIN OHIO 43017 614-733-1990

CONTRACTOR DLrNS 010818601

C0NrRAMC-r DTNHZ2-07-Pa0416

CONTRACT SPECIiUIST HUBIN R FSSER J 9374-666-4511 EXI 213 mbinrscr~htandotgov

httpboston2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 15: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

hnp~ton2escgov8888mvasvueultralitePrintsessionid=1290ampparentsessionid=null 5132008

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 16: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

I n v o i c e I 7 8 2 SYppcGERMIN FORO SvWllrOUNHTSAREMlT DIe03AUG-XOI Anwm 34 778 W US0

P O L i n e D e t a i l s mo(a out Urn Nwibr Im DIU Amamp Iamp Ull POC hMk Q m t l l Y PO Numb POU~ PO w

nunbtr $ cumw 9ui

1w us0 347 1 34 778 w tm 31718 DTNHZ207F+2dlE 1

i n v o i c e D i s t r i b u t i o n s lwdu D a ~ ~ U I m r

DnapnM L aumm msmb-c Y-~wrn ~ls OPERATIONS AND RESEARCH BY

1 34778 OD 1w 34718

WKUP-DETAIL WORXFLW-HISTORY URKUPPeuroTAU MARKUP-HISTORY MARKUP-DETAIL MARIWP-HISTORY MbRIWP-DElAIl

WKUP_HISTORY

MARKUP_DETAIL

NUIKUP-HISTORY

h~pllboston2escgov8888mvasvuelult~iteP~ntsessionid=l290amp~entsessionid=~i ~ 5132008

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 17: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

I I

Date of this Action

I ENGIbamp Cylinders Uter I

BRAKES Drum DNm - EAR

TIRES SXK7 M a M a Z = t+w ampampJ LIST Oh BACK IF ALL 4 NOT THE SAME

Condltion I ltw

Form Com(lletad by

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 18: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

Purchases

23-Apr GSA Labels 9-May Toyota USA Floor Mats 11-Jun Tansky Toyota Floor Mats 12Jun Germain Lexus Floor Mats 14Jun Tansky Toyota Brake Rotors I-Jun OBMV Registrations I W u l SPX Kent-Moore Diagnostic Tester 26Jul Germain Lexus Floor Mats 3-Aug Germain Lexus Vehicle Purchase EAug Germain Lexus Rotors ampPads

2007

21-Aug Grismer Tire Tires 21-Aug Germain Lexus Manuals

2008 l74an Germain Lexus Brake Lines

Total

$12728 $36868

$34080 $28700 $38220

$400 $461 190

$15992 $3477800

$49430 $70000 $62874

$6161 $4294443

TRC Charges 2007

April $99500 May $4500 June $393500

Aug $19461 OO Sep $332800 oct $34 6 90 0 Nov $28800 Dec $000

July $000

2008 Jan $233200 Feb $19200 Total $3404500

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 19: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

United States Dept of Transportation NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319

POSTAGE HERE

PLEASE DO NOT DISCARD THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE 2007 LEXUS ES350

Refer to the back of this Dage for more information Then ulease resoond to the following auestions

1 Have you experienced unwanted acceleration with your Lexus ES350VIN NVINH -YES - NO

If yes please explain NO

- NO

2 Have you ever used Lexus All weather rubber floor mats in this vehicle- YES - 3 Were the rubber floor mats included with the purchase of the Lexus - YES

If you answered ldquoNordquo please specify where you purchased the floor mats

4 Who installed the rubber floor mats 5 Are the rubber floor mats attached to the floor with the hooks prowded- YES - NO

If yon answered ldquoNordquo please take corrective action to ensure they are properly attached to the floor

6 If you installed or ever re-installed Lexus all weather floor mats did you receive any instructions or warnings about the risks associated with improper installation Y E S - NO

7 h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion are you aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine

-YES - NO

8 May we contact you to discuss your response in more detail Y E S - NO

If ldquoYesrdquo please provide phone number(s)email Your name Date

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 20: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

Dear Sir or Madam

The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI) both offices of the National Highway Traffic Safety Administration (NHTSA) an agency within the United States Department of Tramportation (DOT) are examining allegations of unwanted or unintended acceleration in certain 2007 Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly may cause the accelerator to become trapped at a non-idle position

As a listed owner you can help with this investigation by answering the following questions found on the enclosed postcard which has prepaid postage Your completing this survey will be greatly appreciated and will help us to understand any problems that these vehicles may be experiencing If you find the rubber mats are not secured to the floor with the plastic hooks this should be corrected immediately If you have any questions please call me at 800-262-8309 ext 271

Thank you for your assistance

Bill Collins Safety Defects Engineer Vehicle Research and Test Center National Highway Traffic Safety Administration BillCollinsdotgov

The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 USC Chapamp 301 You are under no obligation to respand to rhis questiwnaire Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct UNHTSA p g d s with sdn6niSbltron enforcement or litigetion aampsI P manufachlrn your ~sponse or a soSIistieal sunanary thereof m y be used in wpport of 6 agencys Pnim

Please Detach the lower portion and return as a postcard Postage is prepaid

POSTAGE HERE

US DOT-NHTSA Vehicle Research and Test Center PO Box B37 10820 State Route 347 East Liberty Ohio 43319 Attn BillCollins

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 21: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

- JPL2 Fc

- WIN9275 PC

PITrW PC

DUR1297 Pc

DMF1257 Pc

DW5892

LEX6109 Fc

LEX6247 PC

DWo6521 pc

D V C w 5 pc

1 JTHBJ48GI q 1 JTHBJ48GI I

1 JTHBJ46GI

1 J T H W G I

1 JTHWBGC

1 JTHWBGI

2007LEXS 4s

2W7LEXS 4s

2007LEXS 4s

2W7-LEXS 4H

2007LExS 4s

2W7LEXS 4s

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 22: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

r 2007LEXS 45

2007LEXS 4s

2007LEXS 4s

2007LExS 45

297LU(S

9

2007LEXS 45

2007LExS 4s

2007LExs 4s

2007LEXS 4s r

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 23: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

- ~ i i

DZC5519 pC

Lu(B458 jpz

i

98lWG pc

DUW267 PC

1 JMFIJ460

1 J T H W G ~

- 1 JTHBJ46G ~ ~~

1 J T H K 6 G

2007 LEXS

2007 LEXS

2007 LEXS

2007 LEXS

2W7 LEXS

2007 LEXS

2W7 LES

2007 LWS

2007 LEXS

2007 LEXS

4s

4s

4s

4s

4H

4H

n

4s

4s

4s

4s

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 24: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

2JTHBJ46G i 2007LEXS 4s

1 J T H W I 2007LEXS 4s

2007LExS 4s

IJTH-- (8 1JTnw46G __ - I 2007LEXS 4s I J M - q I 2007LEXS 4s

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 25: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

e 7 LEXS

2007 LEltS

2007 LUts

2007 Lues

2007LEXS

Z 0 0 7 F ~

2007LFS

2007 Lu(S

2007 LEXS

2007 Lu(s

m 4s

4s

4s

4s

4s

4s

4s

4s

4s

4H U

L W B 9 4 pc 1 JMBJ46Gi

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 26: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

I

sa9 -_ PC

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 27: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

i

1

1

1

1

1

1

1

1

1

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 28: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

r~ ~~ ~ ~ ~

~

1

l i 1

1

1

1

1

1

1

1

1

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 29: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

4

4

0 20080228

0 20071020

1

1

1

1

1

1

1

1

I

1

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 30: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

0

0

oi t

0

0 ~

0

0

0 - -i

2

1

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 31: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

20070302 +1124 0 0 Yes 70 ~ ~~ ~

I

5lJ -5 20080525 0 0 Yes

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 32: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

0 Yes

0 Yea

0 Yes

0 Yes

0 Yes

oives

0 Ye8

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

0 Yes

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 33: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

~

r

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 34: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

1

1

1 1

Yea

no until I hadthe

self P m b h

No No standard standard no

No infwmah nwr mats flwr mats

N self No

Yes Self No

Yes self no

no infwmation no infwmatbn yes Yea

Dealer NO

Dealership No

self No

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 35: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

yes were dealership not prior to notlews incident

deakrship no

self no

No told not --rY but carpet mats removed first no

SM problems

1 Yes Husband No

1 Y e s no hfcmation no lnformatio yes

Wf YeS

Lexus 7

1 Yes

no 1nformakn

1 Yes

dealership no

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 36: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

1

1

dontwain Yes

~

1

1

1

1

1

1

1

1

1

beonwmstmss Yes 1

yes

YeS

Self No

Dealership yes

b X U S Yes

nla nla nla na

YeS oealershp No

self it was installed W W Y not o w themal and

YeS hooked Yea Yes

Yes

yes

yes

Yes

Dealership No

dealership yes

dealer No

m information yes

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 37: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

Self No

Senrice Dept Yes

-hip natsure

Dealership yes

Dealership no

dealership no

Whanletupcar

Ndamptedtn fbanWsman

1 kept faaer no mformati 1 110 informabo no info- no mformaM no informati

LEXUS Yes

Never installed

Self No

Dealership Yes

sen no

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 38: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1 Yes

1

1 N o

Dealership Yes

self Yes no information just s t a b rubberon one side 8 carpet a theother Yes

Dealer No

Dealership

Self but dimc No

(M (M

infwmationinfiwmation Yes

Laxus YES

dealership no

self No leurs as

owner Yes

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 39: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

Dealership yes

d e a l h i p yes

yes now dealership bey are

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 40: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

no

d e

YES

No

No

NO

NO

no no

no Im

no mbmUmlNo

No No

NO No

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

m e mah are dlfficun to attach 8 detach

The floormat has no relationsip with the surge 1-7 x

L

1

Unwanted acceleration also happens without the rnab

heels get stuck in your mat Bmoves can Get CaneemUSi fyCNJ cant get your foot free IO brake lboughl an other l i h t mat ~ g o ~ t o p o f rubber mat Upon turning a - I accekated to Over 100 rnph before I could

No Pullad

thlS happened when the car was brand new

Blawed yes lkarmat

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 41: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

No No

m m

ThIS was very trau m l i z I n g experience SDmeOnenot lhinkmg qulckly

IW Couldhavebeen killed

told lexus at Easton about me trouble on mardl 232007 when car was servlced they told me to remove 1 set of floor mats because pedal

I cangetstuck under man

r------ J m I m

No No

yes no

m no

No No

No YeS

Please advise as cdl needed

When my car aaelerated my flmrmatwasnot

ne mecause

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 42: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

No No

yer m

No No

No No

No No

Yes No

No No

m yer

No No 1

E

No No

mncemed about the unwanted acderatlon777s hwld I be mncemed 7777 I apprsciate me notb lhope removal offloor mats wil mect the pmMem

the dealer tdd me me car was getling use to my

Bryan was the operatorctcar bothtknesit heppened

I drivhghabits

I cut the rubber mat M the acdarator can notbetlelddown

h e n xcelerator sluck dd not Seelubbermat W i n g pedal nore in the way --very COnCBmed about engine damage duet0 high rpms faappmx 13 set antacted dealer immediily they saM they have neverbardof this happening

the experience scared the s out of mal Thank god WBS on the Iremay

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 43: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

No No

No No

m no

No No

M) m

yea m

No No

no infonna(icye~

Yes No

No No

No No

No No

no I no

-

2

I Iwe my dealership and Staff but I didnt realire me ai- weamw mats were designed to use the floor hooks

Because me car was keyless 1 couldnt turn off the car and leaving the car me car iodced beif with key in car onb had the crvfor3days

mks for me info i was just in for service and no one mentioned this

1

please see comments above this happens primarily when the CBT is warm

the ameleration m n e d aRer I hadtaksnitback bramutine lurvim

I reed help with my navigation System

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 44: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

no infwmabon ldquoO

no no

No No

No

no no

No

No

No

m

No

No

No

No

no

No

Please do not allow lexus to Use the rubber mats As an WWse my car was cut Of mntml I sure it waa the w i s e mbol

lems dealer was Very cooperati

I (Lreswnsive

I an wt sure though that it iud relates to the rubber mats h may have occurmd prbr to ~ p u t l g l l m m htoo

very dangerous Shralion luckily I wasonthe h i w a y where all other car were BoiW Fast On a Wlar street I rmldhavehad anaccident

No No

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife

Page 45: JAN 2 1 2010 - Center for Auto Safety Respo… · JAN 2 1 2010 1200 New Jersey Avenue SE Washington, DC 20590 US Department of Transportdon Notional Hlghway Traiflc Satety Adminkhation

yer no

No No

no no

the dealer said mere is a CampaiQn on the lransmlssionof ccurse they are not calling R a recall because mey cant get me replacement bansmissbn fast enough real D W m

P Scary experience for my wife