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Learn about my team, required documents for a home loan, how to track the status of your loan 24/7, credit tips, and your map to a successful closing.
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Welcome HomeJamie FranzVP of Mortgage Lending
Jamie Franz
I deal with a lot of first time home buyers and enjoy guiding them through one of the biggest decisions of their life, home ownership. I have experience working with all mortgage products ranging from conventional financing to JUMBO loans. Also, I have a focus on niche programs like the FHA 203K rehab loan, CPS (Chicago Public School) grant, and tax smart programs. In addition, I conduct a lot of home buying classes and work closely with my clients and real estate agents educating them on the complexities of mortgages and what needs to be
done to ensure a smooth and successful closing.
I am originally from Wisconsin and enjoy craft beers, dining at supper clubs, and taking trips to Madison, WI with my family for Badger football games. I have a beautiful wife and 2 gorgeous and healthy kids. Life is great!
Welcome toGuaranteed Rate!
Jamie Franz - Vice President of Mortgage LendingJamie will be managing the loan process and will be your point of contact for rates, cash to close and general process questions.
P: 312.379.3555 C: 773.255.1600 F: [email protected] www.guaranteedrate.com/jamiefranz
Jamie’s Team
Needed Documents
• Two most recent and complete tax returns; all schedules (for self-employed borrowers)
• Two most recent W2’s
• Two most recent pay stubs
• Most recent and complete bank statements; all pages
• A copy of your photo ID
Miranda Young - Sales AssistantJamie’s assistant, Miranda acts as the Pipeline Manager and will be able to provide status and answer questions from all parties.P: 773.969.5602 • [email protected]
Natasha Robinson - Mortgage Consultant (MC)Natasha will be reaching out to you for any conditions prior to approval. She is a great point of contact and is very knowledgeable on the loan process and status of your loan. P: 312.379.3553 • [email protected]
Liz Ayala - Loan Coordinator (LC)Once the file is approved – Liz helps us move the file into the closing stage and ensures a smooth closing.P: 312.379.3531 • [email protected]
As a friendly reminder, below is a list of the preliminary documents we will need from you in order to process your loan:
We pride ourselves on keeping our clients up-to-date on their loan.
That’s why we created our award-winning online loan status tracker.
Just log in to your Guaranteed Rate account, or create one by visiting
my webpage and clicking the “Check Your Loan Status” button at the
top right. Our simple web interface makes it easy to see exactly what
step you’ve reached in the loan process, so you can get piece of mind,
no matter where you are or what time it is.
Check your status at every step of the loan process, anytime, anywhere.
Track Your Loan, 24/7
www.guaranteedrate.comwww.guaranteedrate.com
Guaranteed Rate - The HomeGuaranteed Rate - The Home
Do Stay Current On Existing Accounts
One 30-day notice can cost you.
Do Continue To Use Your Credit As Normal
Changing your pattern will raise a red flag and lower
your credit score.
Do Call Your Mortgage Professional First
Before making any address or credit changes.
Don’t Apply For New Credit
Every time you have your credit pulled by a potential
creditor or lender, you can lose points from your credit
score. This includes co-signing for a loan.
Don’t Max Out Credit Cards
Try to keep your credit card balances 30% below their
limit during the loan process. If you pay down balances,
do it across the board.
Don’t Consolidate Your Debt
When you consolidate all of your debt onto one or two
credit cards, it will appear that you are “maxed out” on
that card and you will be penalized.
Don’t Close Credit Card Accounts
If you close a credit card account, it may appear that
your debt ratio has gone up. Closing a card will affect
other factors in the score, including credit history.
Don’t Pay Off Collections Or “Charge-Offs”
If you want to pay them off, do it through escrow
at closing.
Good credit is critical to obtain the best interest rate and terms on a mortgage.
Credit Dos and Don’ts
DO DON’T
Your Map to a Successful Closing
For detailed information on every step of the mortgage process, please visit my site at www.guaranteedrate.com/jamiefranz and download the ebook you need on the left.
Your Map to a Successful Closing
For detailed information on every step of the mortgage process, please visit my site at www.guaranteedrate.com/jamiefranz and download the ebook you need on the left.
What To Expect After Closing
In your closing package that is given to you at the closing
table by your attorney, there are two payment coupons
and a payment letter which details servicing information
on where, how and when to make your first few payments.
Typically, you will be making at least your first payment to
Guaranteed Rate using these temporary coupons before you
receive a welcome packet and/or a monthly statement from
the servicer.
If your loan is going to transfer to a new servicer, you will
receive a “Goodbye” letter from Guaranteed Rate with the
new information in addition to a “Welcome” letter from the
new servicer. Please be sure to review the information in
these letters since they will specify the future date to start
making payments to the new servicer.
A Few Common QuestionsQ: What if I haven’t received any information from a new servicer?
A: Don’t panic. The important thing is to continue making your mortgage payment in a timely
fashion. Use the payment coupons from your closing package and send your payment to
Guaranteed Rate.
Q: I just mailed my payment and got a “Goodbye” letter saying it should go somewhere else!
What do I do?
A: Remain calm. As long as you’re making your payments on time, there’s nothing to worry about.
The law protects you from penalties as long as you’re making your payment on time, even if it is
received by the prior servicer.
Q: Who do I contact with any questions?
A: You can always contact our servicing group at 800-263-4159 between the hours of 8 am and 6 pm
CST and speak to one of our representatives, or by email at [email protected].
NMLS ID:221285 IL - 031.0004980 - MB.0005932 • NMLS (Nationwide Mortgage Licensing System) ID 2611 • IL -Residential Mortgage Licensee – Illinois Department of Financial & Professional Regulation, 3940 N Ravenswood Ave, Chicago, IL 60613 MB.0005932
“I have experienced that Jamie is intelligent, insightful and trustworthy. He is really adept at
explaining the intricacies of the mortgage market and constantly introduces new and
exciting products. Trust is the byword for agents in real estate and in lending. Jamie is a
great communicator and a trusted colleague and friend.
Larry G.
“We just wanted to let you know what a pleasure it has been to
work with you and your staff. Everyone has been very
pleasant and helpful throughout the process.”Patricia M.
“Everything went very well; I was very pleased with the team I had,
which was led by Jamie Franz. I felt they were personally committed
to seeing my loan go through, and they responded to inquiries and deadlines promptly...I was very surprised how efficient GR was, and
how responsive Jamie’s team was.”
Edward U.
