JAMES A. BURRIS 12327 Sparkling Way | Huntersville, NC 28078 | 704.804.2844 | [email protected] PROFILE Sales and marketing professional with a refined communication skillset acquired through formal education and work related leadership positions. Experience with professional and creative writing. Quick learner with a passion for people. SKILLS o Management experience in retail sales industry. o Coaching and team development leader. o Experience creating/writing advertisements. o Fluent in Microsoft Office. o Expert in professional writing and proper corporate etiquette. o Seven years of experience in face-to-face selling. o Extensive customer service history. EMPLOYMENT HISTORY Northwood Ravin/ Birkdale Village Concierge 5/16/2016 - Present Huntersville, NC o Attend to a variety of resident needs. o Oversee and inspect property at end of day for compliance. o Handle residents’ packages and service requests. AT&T Mobility/ Assistant Store Manager 7/1/2012 - 11/1/2014 Gastonia/Shelby/Huntersville, NC o Responsible for coaching and development of Retail Sales Consultants to exceed quota. o Achieved top 10% sales production within the company at both locations. o Provided leadership in organization and efficiency resulting in consistent high audit scoring. o Overlooked hiring new team members and led “ramp up” process for a successful start with the company. AT&T Mobility/ Retail Sales Consultant 12/1/2008 - 7/1/2012 Concord, NC o One of the top sales consultants in Charlotte surrounding area and Carolinas. o Provided leadership in driving sales, acting as an extension of leadership. o Continuously championed new initiatives within the company. Carmax/ Sales Professional 7/1/2008 - 12/1/2008 Charlotte, NC o Exceeded part time quota while attending school. o Learned interpersonal skills and ability to overcome common objections. Valley Auto World/ Sales Professional 1/1/2008 - 7/1/2008 Fayetteville, NC o Trained in various selling techniques and body language. o Exceeded sales quota after first month of employment. EDUCATION University of North Carolina at Charlotte o BA English/ Psychology Minor GPA: 3.49 ACTIVITIES o Selection, Retail Management Development Program, Charlotte (AT&T) o Selection, Retail Leadership Development Program, Charlotte (AT&T)

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JAMESA. BURRIS 12327SparklingWay|Huntersville,NC28078|704.804.2844|[email protected]

PROFILE Salesandmarketingprofessionalwitharefinedcommunicationskillsetacquiredthroughformaleducationandworkrelatedleadershippositions.Experiencewithprofessionalandcreativewriting.Quicklearnerwithapassionforpeople.

SK ILLS

o Managementexperienceinretailsalesindustry.o Coachingandteamdevelopmentleader.

o Experiencecreating/writingadvertisements.o FluentinMicrosoftOffice.o Expertinprofessionalwritingandpropercorporateetiquette.o Sevenyearsofexperienceinface-to-faceselling.o Extensivecustomerservicehistory.

EMPLOYMENTHISTORY NorthwoodRavin/BirkdaleVillageConcierge 5/16/2016-PresentHuntersville,NC

o Attendtoavarietyofresidentneeds.

o Overseeandinspectpropertyatendofdayforcompliance.o Handleresidents’packagesandservicerequests.

AT&TMobility/AssistantStoreManager 7/1/2012-11/1/2014Gastonia/Shelby/Huntersville,NC

o ResponsibleforcoachinganddevelopmentofRetailSalesConsultantstoexceedquota.o Achievedtop10%salesproductionwithinthecompanyatbothlocations.o Providedleadershipinorganizationandefficiencyresultinginconsistenthighauditscoring.o Overlookedhiringnewteammembersandled“rampup”processforasuccessfulstartwiththe

company.AT&TMobility/RetailSalesConsultant 12/1/2008-7/1/2012Concord,NC

o OneofthetopsalesconsultantsinCharlottesurroundingareaandCarolinas.o Providedleadershipindrivingsales,actingasanextensionofleadership.o Continuouslychampionednewinitiativeswithinthecompany.

Carmax/SalesProfessional 7/1/2008-12/1/2008Charlotte,NC

o Exceededparttimequotawhileattendingschool.o Learnedinterpersonalskillsandabilitytoovercomecommonobjections.

ValleyAutoWorld/SalesProfessional 1/1/2008-7/1/2008Fayetteville,NC

o Trainedinvarioussellingtechniquesandbodylanguage.

o Exceededsalesquotaafterfirstmonthofemployment.EDUCATION UniversityofNorthCarolinaatCharlotte

o BAEnglish/PsychologyMinorGPA:3.49

ACTIVIT IES o Selection,RetailManagementDevelopmentProgram,Charlotte(AT&T)o Selection,RetailLeadershipDevelopmentProgram,Charlotte(AT&T)