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JAMES P. JOYCE III 233 Blue Rock Road 484-885-6338 West Chester, PA 19382 [email protected] Summary of Qualifications-Sales & Service Highly motivated, well-organized, and proficient at establishing and developing relationships Passionate towards the customer service industry, and providing a positive customer experience Adapt to cold calls, first time meetings, and generating interest with potential customers Over ten years working in the food service industry at various locations.
Professional Experience April 2015-September-2015 Carlino`s Specialty Foods Inc. Managed hot specialty items-Prepared Foods Division
2010-2014, Arbor Material Handling Inc., Willow Grove, PA Customer Service Representative Sold and Implemented new service contracts on material handling equipment Built, nurtured and cultivated day-to-day business relationship with manufactures, warehouses and distribution
centers located in the Philadelphia area. (Includes South, Central and Northeast)
Supported sales team with aftermarket parts, products and services Provided safety and technical training on all equipment. Administered fleet management expenses reports and analysis excel spreadsheets 1997-2010, O’Rourke & Sons Inc., West Chester, PA Inside/Outside Salesman Serviced major homebuilder accounts. Generated steel takeoffs from blue prints used in determining size and length of steel beams and columns for
each specific house.
Revised and updated steel takeoffs as new plans were implemented. Established new customers (homebuilders) and developed new business relationships. 1992-1997, Divine Providence Village, Springfield, PA Grounds and Maintenance Supervisor
Maintained Pennsylvania State inspections and building code regulations. Enforced and adjusted fire and safety program including monthly testing and fire drills. Oversaw contract work with resource providers and servicers (HVAC, electrical, plumbing) to maintain the site.
1987-1992, O’Rourke & Sons Inc., West Chester, PA Ironworker: Connector/Certified Welder
Connected columns, beams, and other architectural supports for steel buildings. Community/Volunteer
Six years on the Board of Directors for the Springfield Athletic Association. Director of boys’ baseball league grades 7-9 and boys’ basketball league, grades 1-2.
Implemented and organized sports programs for Springfield Township . Licenses Education Valid PA Driver’s License Hotel/Restaurant Management
References: Available upon request.
