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SAGAR JAIN 361 South Pope St., Apt. 15 • Athens, Georgia - 30605
706-206-1719 • [email protected]
EDUCATION
UNIVERSITY OF GEORGIA, TERRY COLLEGE OF BUSINESS, Athens, GA 2015–2017
MBA – Operations Management (Business Analytics Focus)
GPA – 3.71/4.00. Merit based full scholarship and graduate assistantship with MIS Department. MBA
Admissions Ambassador.
Consulting and Business Analytics Club. Operations Management Club. Net Impact.
MALAVIYA NATIONAL INSTITUTE OF TECHNOLOGY, Jaipur, India 2006–2010
Bachelor of Technology – Metallurgical and Materials Engineering
GPA – 8.62/10.00. Operations Coordinator for National level technical-cultural festival, Blitzchlag.
EXPERIENCE
HCL TECHNOLOGIES, India 2015
Consultant – Client: NetApp
Liaison between HCL team and NetApp client team: Analyzed technical feasibility of complex business
requirements and optimized the technical designs to improve application response time by 20%.
Choreographed performance monitor program for 40 member HCL team and presented analysis at client site,
which helped HCL secure a long-term, $15 million contract.
ACCENTURE, India 2010–2015
Analyst Programmer – Client: T-Mobile 2014–2015
Formulated T-Mobile’s in-house applications, thereby helping Accenture secure T-Mobile account.
Created an onboarding and support model for the production support team, saving more than 100 man
days/annum.
Analyzed T-Mobile online and mobile marketing channels’ efficacy based on web analytics data.
Earned “Stellar Award” for detailed analysis, project management, communication, and client management.
Software Engineer – Client: Orange Business Services 2012–2014
Optimized client’s order-to-cash cycle via Oracle ERP Finance Modules.
Mentored and supervised 3 member technical team as functional owner of invoicing application.
Resolved 100% of critical, high priority back log issues, and ensured compliance of service level agreement.
Identified, proposed and implemented 2 enhancement and optimization projects for client’s invoicing
application to help reduce incident count by more than 70%.
Created user guide and all functional process documents for client’s invoicing application to outsource and
manage the work with third party vendors.
Improved client relationship by streamlining the application framework and reducing application problems by
300%.
Associate Software Engineer – Client: EMC2 2010–2012
Managed the overall development needs of an entire product. Achieved zero pre & post-delivery defects mark
in all deliverables. Achieved 100% service agreement compliance.
Mentored a 3 member team and took responsibility to estimate and delegate work. Saved 2 man days/month.
ADDITIONAL INFORMATION
Skills: SPSS, R-Language, SQL, PL/SQL, Oracle Apps, Oracle Business Suite Configurator, Testing.
“Challenges of Microfinance Accessibility by SMEs: The Case of Jaipur, Rajasthan”, alongside Arpita Mehta
and Dr. Swati Jain, published in Small and Medium Enterprises in the Global Economy, 2015.
Volunteered to support education of underprivileged children and empowerment of women, India.
Interests: Photography, Music.
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