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Request for Proposals Wifi Replacement JCC RFP# - 09-13N Facility WiFi Replacement Revised 10.7.2013 / JBS Page 1 of 24 Jackson Convention Complex Request for Proposals for Facility WiFi Replacement/Upgrade RFP #1007WF Date Issued: October 7, 2013 Proposal Due Date: 4:00 p.m. CST, November 1, 2013

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Page 1: Jackson(Convention(Complex( Request(for(Proposals( for ...jacksonconventioncomplex.com › ... › media › 2012 › 08 › WiFi-RFP-08 … · Request for Proposals Wifi Replacement!

Request for Proposals Wifi Replacement  

JCC RFP# - 09-13N Facility WiFi Replacement Revised 10.7.2013 / JBS Page 1 of 24

     

     

Jackson  Convention  Complex  Request  for  Proposals  

 

for      

Facility  WiFi  Replacement/Upgrade    

RFP  #10-­‐07WF                                                                                                                

Date  Issued:   October  7,  2013    

Proposal  Due  Date:  4:00  p.m.  CST,  November  1,  2013                  

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TABLE  OF  CONTENTS    Description   Page  

       1.    INTRODUCTION              1(A)    RFP  Scope  and  Purpose   3            1(B)    Background   4            1(C)    Proposal  Due  Date   6        2.  INSTRUCTIONS,  INFORMATION,  and  FORMS              2(A)    Timeline   7            2(B)    Contact  Information   8            2(C)    Letter  of  Intent           8            2(D)    Site  Visit  /  Surveys   8            2(E)    Questions  and  Amendments   9            2(F)    Notices   9            2(G)    RFP  Cover  Sheet   12            2(H)    Non-­‐Collusion  Certification   13            2(I)    No  Response  Form   14      3.    TECHNICAL  REQUIREMENTS  AND  EXPECTATIONS              3(A)    Site  Surveys   15            3(B)    Hardware  Requirements   15            3(C)    Installation  Considerations   15            3(D)  Integration  and  Implementation   16      4.    SUBMITTAL  REQUIREMENTS                4(A)    Table  of  Contents     18              4(B)    Introduction   18              4(C)    Respondent  Information   18              4(D)    Wifi  Installation  Proposal   19      5.      SELECTION  &  NOTIFICATION                5(A)  RFP  Evaluation  Criteria   21              5(B)  Notification  of  Award   21      6.    RFP  RESPONSE  SUBMITTAL  CHECKLIST   22      APPENDIX  A  –  Facility  Maps  and  current  AP  locations    APENDIIX  B  =-­‐  Blank  Facility  Maps          

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1. INTRODUCTION    1(A)  RFP  Scope  and  Purpose      SMG  (“Operator”),  as  operator  of  the  Jackson  Convention  Complex  (“JCC”)  is  seeking  proposals  from  qualified  and  experienced  firms  (“Contractor”)  with  demonstrated  expertise  in  WiFi  technology  interested  in  designing,  installing,  and  implementing  a  new  WiFi  system  for  the  facility.  

The  Operator  expects  each  proposing  Contractor  to  perform  a  required  site-­‐walk  (contact  via  email  for  preferred  dates/times)  and  independent  survey,  which  will  determine  the  overall  design  and  bill  of  materials  for  their  respective  response.  

It  is  important  that  Contractors  responding  to  this  RFP  are  mindful  that  portions  of  this  RFP  may  not  adequately  address  various  fundamental  technical  or  mechanical  functionalities.    Any  omission  in  this  area  is  unintentional  and  is  not  intended  to  suggest  that  those  fundamental  items  are  unimportant.    To  the  contrary,  Contractors  responding  to  this  RFP  should  make  a  point  to  illustrate  and  assure  the  Operator  that  all  fundamental  technical  functionalities  will  be  part  of  the  Contractor’s  implementation  of  the  Wifi  service  and  equipment.  

In  rating  responses  to  this  RFP,  the  Operator  will  consider  how  well  each  Contractor  is  able  to  take  the  contents  of  the  RFP,  ask  relevant  questions,  extract  critical  information,  address  the  various  technical  issues  and  clearly  communicate  its  plan  to  install  and  implement  a  quality  Wifi  system  that  meets  the  Operator’s  standards  and  expectations.  

 

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1(B)  Background  

Jackson  Convention  Complex:  Opened  in  2009,  the  Jackson  Convention  Complex  (“JCC”)  features  330,000  square  feet  of  flexible  exhibit,  ballroom  and  meeting  space  and  is  located  in  the  heart  of  downtown  Jackson  …  Mississippi’s  capital  city  and  the  heart  of  Southern  hospitality.  It  hosts  a  wide  range  of  events  including  conventions,  trade  shows,  corporate  meetings,  banquets,  weddings,  receptions,  concerts,  sporting  events,  consumer  shows,  political  events,  community  gatherings  and  religious  services.  Through  its  four  years  of  operation  (FY09  –  FY12),  the  JCC  has  hosted  1,254  events  days  and  over  550,000  guests,  generating  an  estimated  $100  Million  in  economic  impact.  In  addition  to  offering  first-­‐rate  amenities,  state  of  the  art  technologies,  resort  quality  service  and  in-­‐house  catering,  the  Complex  is  a  LEED®  Certified  building  as  established  by  the  U.S.  Green  Building  Council  (USGBC).  The  Jackson  Convention  Complex  is  owned  by  the  Capital  City  Convention  Center  Commission  and  managed  by  SMG.  For  more  information,  visit  www.jacksonconventioncomplex.com.  

Capital  City  Convention  Center  Commission:  

The  Capital  City  Convention  Center  Commission  (“Commission”)  was  formed  in  2005  to  oversee  all  matters  related  to  the  construction  and  operation  of  the  Jackson  Convention  Complex  and  is  comprised  of  a  nine  member  board  of  commissioners.  The  Commission  contracts  with  SMG  for  the  management  of  the  JCC.  

SMG:  In  2008,  the  Commission  contracted  with  SMG  (“Operator”)  to  manage  the  Jackson  Convention  Complex,  including  the  authority  to  negotiate  and  contract  for  goods  and  services  necessary  for  the  successful  management  and  operation  of  the  facility.    This  agreement  was  extended  an  additional  three  years  in  2013.  

Founded  in  1977,  SMG  provides  management  services  to  more  than  230  public  assembly  facilities  including  convention  and  exhibition  centers,  arenas,  stadiums,  theatres,  performing  arts  centers,  equestrian  facilities,  science  centers  and  a  variety  of  other  venues.  With  facilities  across  the  globe,  SMG  manages  more  than  14.4  million  square  feet  of  exhibition  space  and  over  1.75  million  sports  and  entertainment  seats.  As  the  recognized  global  industry  leader,  SMG  provides  venue  management,  sales,  marketing,  event  booking  and  programming,  construction  and  design  consulting,  and  pre-­‐opening  services  for  such  landmark  facilities  as  McCormick  Place  &  Solider  Field  in  Chicago,  Moscone  Convention  Center  in  San  Francisco,  Houston's  Reliant  Park  and  the  Mercedes-­‐Benz  Superdome.  SMG  also  offers  food  and  beverage  operations  through  its  concessions,  catering  and  special  events  division,  SAVOR,  currently  servicing  more  than  100  accounts  worldwide.  For  more  information,  visit  www.smgworld.com.  

 

 

 

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Equal  Business  Opportunity  Program:  

SMG,  in  keeping  with  the  City  of  Jackson’s  Equal  Business  Opportunity  Plan,  is  committed  to  the  principle  of  non-­‐discrimination  in  public  contracting.  It  is  the  policy  of  SMG  to  promote  full  and  equal  business  opportunity  for  all  Contractors  doing  business  with  SMG  and  the  Jackson  Convention  Complex.

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1(C)  Proposal  Due  Date    Responses  submitted  in  response  to  this  RFP  must  be  submitted  to  the  address  below  by  4:00  p.m.  Central  Standard  Time  on  Friday,  November  1,  2013.    Proposals  will  not  be  accepted  after  the  deadline  for  any  reason.  

 

J.  Brian  Swindoll,  Senior  Operations  Manager  Jackson  Convention  Complex  /  SMG  105  East  Pascagoula  Street  Jackson,  MS  39201  Telephone:  601.960.2321  ext:  1039  Fax:  601.960.2584  Email:  [email protected]  

 

Formats  for  submittal  are  as  follows.  

§ One  (1)  original  hard  copy  (8  ½”  x  11”,  bound  on  the  long  side)  

§ Two  (2)  additional  hard  copies  (8  ½”  x  11”,  bound  on  the  long  side)  

§ One  (1)  electronic  copy  (via  USB  drive)  

     

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2.     INSTRUCTIONS,  INFORMATION,  and  FORMS    

2(A)  Timeline  –  Timeline  may  be  modified  at  Operator’s  discretion.    

Day/Date   Description  

Monday,    October  21,  2013  

Letter  of  Intent  due  from  all  Contractors  who  intend  to  respond  to  the  RFP.    Failure  to  submit  a  Letter  of  Intent  may  result  in  a  Contractor’s  disqualification.  

October  22  -­‐  25,  2013   Site  visits  by  Contractors(See  section  2b  for  contact  information  to  schedule  walkthroughs).  

Monday,  October  28,  2013   Last  Day  to  submit  written  questions  from  proposing  Contractors  

Tuesday,    October  29,  2013  

Written  answers  to  all  questions  posed  during  site  visits  and  via  written  submissions  will  be  distributed  by  email  by  5pm  to  all  applicants.  

Friday,  November  1,  2013   RFP  responses  due  by  4:00pm  CST.  

November  4  –  7,  2013   Applicants’  responses  will  be  analyzed  and  scored  by  the  evaluation  team.      

Friday,    November  8,  2013  

A  decision  is  made  as  to  which  Contractors  will  be  finalists,  or  a  single  Contractor  will  be  chosen  to  enter  into  negotiations  with.    All  applicants  will  be  notified  of  the  Operator’s  decision.  

Week  of    November  11,  2013  

Finalist  Contractor  presentations  at  the  Jackson  Convention  Complex.  (Optional  /  If  needed)  

No  later  than  Friday,    November  15,  2013  

Operator  selection  of  WiFi  Installer  /  Integrator.  (If  not  selected  on  November  1)  

December  2,  2013   Wifi  replacement  anticipated  start  date  

December  20,  2013   Anticipated  completion  date  of  Wifi  Installation  and  Implementation.  

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2(B)  Contact  Information    The  official  contact  person(s)  for  the  purpose  of  this  RFP  are…    

Primary  Contact:  Brian  Swindoll,  Sr.  Operations  Manager  Jackson  Convention  Complex  /  SMG  105  East  Pascagoula  Street  Jackson,  MS  39201  Telephone:  601.960.2321,  ext.  1039  Fax:  601.960.2584  Email:  [email protected]    Secondary  Contact:  Kelvin  D.  Moore,  CMP,  General  Manager  Jackson  Convention  Complex  /  SMG  105  East  Pascagoula  Street  Jackson,  MS  39201  Telephone:  601.960.2321,  ext.  1016  Fax:  601.960.2584  Email:  [email protected]    

All  communication  with  the  Operator  regarding  this  RFP  must  be  directed  to  Mr.  Swindoll  with  copies  to  Mr.  Herrington.    2(C)  Letter  of  Intent    Interested  Contractors  shall  submit  a  letter  of  intent  by  Monday,  October  21,  2013  acknowledging  receipt  of  the  RFP  and  informing  the  Operator  of  their  intent  to  respond  to  the  RFP.    The  letter  of  intent  may  be  submitted  by  mail,  fax  or  email  to  the  official  contact  person(s),  above.    Contractors  should  also  provide  the  name,  address,  telephone  &  fax  numbers,  and  email  address  of  the  individual  who  can  address  inquiries  related  to  this  RFP  and  the  Contractor’s  proposal,  and  receive  clarifications  or  addenda  from  the  Operator.    2(D)  Site  Visits  and  Surveys    Contractors  are  required  to  attend  a  pre-­‐proposal  site  visit  between  Tuesday,  October  22,  2013  and  Friday,  October  25,  2013  at  the  Jackson  Convention  Complex.    Specific  days  and  times  must  be  scheduled  with  the  Sr.  Operations  Manager  (Please  note  that  dates  are  subject  to  modification;  all  potential  respondents  will  be  duly  advised  of  such  within  an  ample  time  period  to  adjust  schedules  if  such  should  occur).    The  purpose  of  these  visits  will  be  to  allow  each  Contractor  opportunity  to  walk  the  building  and  perform  individual  site  surveys,  as  needed.    Each  Contractor  will  be  allowed  a  2  hour  formal  walkthrough  with  facility  personnel,  and  additional  time  as  needed,  and  as  the  

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event  schedule  warrants,  to  complete  surveys.    Please  note,  event  schedule  will  dictate  what  areas  are  openly  accessible  by  Contractors.    2(E)  Questions  and  Amendments    Questions  regarding  this  RFP  may  be  asked  at  any  time  prior  to,  but  no  later  than,  4:00pm,  Monday,  October  28,  2013.  All  questions  must  be  submitted  in  writing  to  the  official  contact  person,  with  the  exception  of  the  opportunity  for  all  potential  Contractors  to  ask  questions  in-­‐person  during  the  pre-­‐proposal  meeting  times.    Written  responses  to  all  questions  will  be  sent  to  all  potential  Contractors  who  properly  submitted  a  Letter  of  Intent.    

Other  than  during  the  pre-­‐proposal  site  visits,  the  Operator  will  not  respond  to  oral  requests.  

Any  amendment  to  this  RFP  will  be  sent  to  all  potential  Contractors  who  properly  submitted  a  Letter  of  Intent  

 2(F)  Notices    

1. This  RFP  has  been  compiled   in  good  faith.    The   information  contained  within   is  selective   and   subject   to   the   Operator’s   updating,   expansion,   revision   and  amendment.      

2. The  Operator  reserves  the  right  to  change  any  aspect  of,  terminate,  or  delay  this  RFP,  the  RFP  process  and/or  the  program  which  is  outlined  within  this  RFP  at  any  time,  and  notice  shall  be  given  in  a  timely  manner  thereafter.  

3. Recipients  of  this  RFP  are  advised  that  nothing  stated  herein,  or  any  part  thereof,  or   any   communication   during   the   evaluation   and   selection   process,   shall   be  construed   as   constituting,   offering   or   awarding   a   contract,   representation   or  agreement   of   any   kind   between   the  Operator   and   any   other   party,   save   for   a  formal  written  contract,  properly  executed  by  both  parties.  

4. Responses  to  this  RFP  will  become  the  property  of   the  Operator,  and  will   form  the   basis   of   negotiations   of   an   agreement   between   the   Operator   and   the  apparent  successful  respondent.      

5. The  Operator   is  not   liable  and  will  not  be  responsible  for  any  costs   incurred  by  any  Contractor(s)  for  the  preparation  and  delivery  of  the  RFP  responses,  nor  will  the   Operator   be   liable   for   any   costs   incurred   prior   to   the   execution   of   an  agreement,   including   but   not   limited   to,   presentations   by   RFP   finalists   to   the  Operator.  

6. During  the  review  of  this  document,  please  note  the  Operator’s  emphasis  on  the  expectations,  qualities,  and  requirements  necessary  to  be  positioned  as  an  RFP  finalist  and  apparent  successful  Contractor.      

7. It  is  important  that  Contractors  responding  to  this  RFP  are  mindful  that  portions  of  this  RFP  may  not  adequately  address  various  fundamental  technical  or  

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mechanical  functionalities.    Any  omission  in  this  area  is  unintentional  and  is  not  intended  to  suggest  that  those  fundamental  items  are  unimportant.    To  the  contrary,  Contractors  responding  to  this  RFP  should  make  a  point  to  illustrate  and  assure  the  Operator  that  all  fundamental  technical  functionalities  will  be  part  of  the  Contractor’s  implementation  of  the  Wifi  service  and  equipment.  

8. The   Operator   reserves   the   right,   at   its   sole   discretion,   to   waive   minor  administrative  irregularities  contained  in  any  proposal.  

9. A  single  response  to  the  RFP  may  be  deemed  a  failure  of  completion,  and  in  the  best  interest  of  the  Operator,  the  RFP  may  be  cancelled.  

10. The  Operator  reserves  the  right  to  reject  any  or  all  proposals  at  any  time  without  penalty.     The  Operator   reserves   the   right   to   refrain   from   contracting  with   any  Contractor.    The  release  of  this  RFP  does  not  compel  the  Operator  to  enter  into  a  contract.   The   Operator   may   elect   to   proceed   further   with   this   project   by  interviewing  other  proposers,  or  proceeding  with  an  award.  

11. Contractors  may  withdraw  a  proposal  that  has  been  submitted  at  any  time  up  to  the  proposal  closing  date  and  time.    To  accomplish  this,  a  written  request  signed  by  an  authorized  representative  of  the  Contractor  must  be  submitted  to  the  RFP  Contact.     The   Contractor  may   submit   another   proposal   at   any   time   up   to   the  proposal  closing  date  and  time.  

12. As  a  result  of  the  selection  of  a  Contractor  to  supply  products  and/or  services  to  the   Operator,   the   Operator   is   neither   endorsing   nor   suggesting   that   the  Contractor's   services   are   the   best   or   only   solution.     The   Contractor   agrees   to  make   no   reference   to   the   Operator   in   any   literature,   promotional   material,  brochures,  sales  presentation  or  the  like  without  the  express  written  consent  of  the  Operator.  

13. Any   information  contained   in  the  proposal   that   is  deemed  proprietary  must  be  clearly   designated.    Marking   the   entire   proposal   as   proprietary  will   be   neither  accepted  nor  honored.    If  a  request  is  made  to  view  a  Contractor’s  proposal,  the  Operator   will   comply   according   to   the   Open   Public   Records   Act.     If   any  information   is  marked  as  proprietary   in  the  proposal,  such   information  will  not  be   made   available   until   the   affected   Contractor   has   been   given   a   reasonable  opportunity  to  seek  a  court  injunction  against  the  requested  disclosure.    

14. All  materials  submitted  in  response  to  this  request  become  the  property  of  the  Operator.    Selection  or  rejection  of  a  response  does  not  affect  this  right.  

15. The   Operator   will   not   be   liable   for   any   errors   in   Contractor   proposals.    Contractors  will  not  be  allowed  to  alter  proposal  documents  after  the  deadline  for  proposal  submission.    The  Operator  reserves  the  right  to  make  corrections  or  amendments   due   to   errors   identified   in   proposals   by   the   Operator   or   the  respondent.    This  type  of  correction  or  amendment  will  only  be  allowed  for  such  errors  as  typing,  transposition  or  any  other  obvious  error.    Contractors  are  liable  for  all  errors  or  omissions  contained  in  their  proposals.  

16. A  bid  bond  is  not  required.  17. A  performance  bond  is  not  required.  

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18. All   proposals   and   related  materials   shall   become   the  property  of   the  Operator  upon  delivery  and  shall  be  subject  to  public   inspection  at  the  conclusion  of  the  selection  process.  

19. This   RFP   and   the   selected   Contractor’s   submittals,   including   all   provisos,  warranties,  commitments,  and  representations  set  forth  therein,  will  be  binding  upon   the   selected   Contractor   and,   at   the   Operator’s   option,   may   be  incorporated  into  any  Operator  contract  with  the  Contractor.  

20. The  Operator  shall  not  be   liable  under  any  circumstances   for  any  cost   incurred  by  any  Contractor  in  the  preparation,  revision,  or  presentation  of  any  proposal  in  response  to  this  RFP.  

21. When  evaluating  a  Contractor’s  proposal,  the  following  factors  will  be  considered...  a. The  ability,  capacity  and  skill  of  the  Contractor  to  provide  the  installation  and  

implementation  services  required  b. The  character,  integrity,  reputation,  judgment,  experience  and  efficiency  of  

the  Contractor  c. The  quality  of  performance  of  previous  WiFi  services,  including,  but  not  

limited  to,  the  Contractor’s  failure  to  perform  satisfactorily  d. Evidence  of  collusion  with  any  other  Contractor,  in  which  case  colluding  

Contractors  may  be  restricted  from  submitting  further  bids  on  the  subject  project  or  future  tenders  

e. There  is  uncompleted  work  with  the  Operator  or  others,  or  an  outstanding  dispute  on  a  previous  or  current  contract  that  might  hinder,  negatively  affect  or  prevent  proper  execution  of  the  contract  with  the  Operator  

f. The  Contractor  or  a  representative  of  the  Contractor  has  been  convicted  of  a  crime  arising  from  a  previous  public  contract  

g. The  Contractor  or  a  representative  of  the  Contractor  has  been  convicted  of  a  crime  of  moral  turpitude  or  any  felony.    Contractors  shall  affirmatively  disclose  to  the  Operator  all  such  convictions,  especially  of  management  personnel  or  the  Contractor  as  an  entity,  prior  to  notice  of  award  or  execution  of  a  contract,  whichever  comes  first.    Such  disclosure  shall  not  automatically  be  grounds  for  termination  for  default  subsequent  to  award  or  execution  of  the  contract.    However,  failure  to  make  such  affirm  disclosure  shall  be  grounds,  in  the  Operator’s  sole  option  and  discretion,  for  termination  for  default  subsequent  to  award  or  execution  of  the  contract  

h. The  Operator  concludes  that  the  Contractor  will  be  unable,  financially  or  otherwise,  to  perform  the  work  

i. At  the  time  of  RFP  opening,  the  Contractor  is  not  authorized  to  do  business  in  the  state  of  Mississippi  or  otherwise  lacks  a  necessary  license,  registration  or  permit  

j. Access  to  the  Contractor  is  difficult  within  Operator’s  normal  business  hours      

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2(G)  RFP  Cover  Sheet    

JACKSON  CONVENTION  COMPLEX  RFP  #10-­‐07WF  

Facility  Wifi  Replacement  /  Upgrade  

      Yes        No  Has  your  business  entity  operated  at  least  five  (5)  years  without  interruption?        

             Has  an  owner  or  managing  agent  of  your  business  entity  been  convicted  of  a  crime  within  the  past  ten  (10)  years?    

               

If  selected,  do  you  agree  to  execute  a  contract  essentially  the  same  in  form  as  the  sample  contract  attached  in  Section  5?  (if  no,  this  does  not  necessarily  eliminate  your  Contractor  from  consideration,  though  this  information  may  be  used  in  the  evaluation  process):  

   

                   If  no,  describe  differences:            Has  your  company  been  in  bankruptcy,  reorganization  or  receivership  in  the  last  five  (5)  years?                                        

 Has  your  company  been  disqualified  by  any  public  agency  from  participation  in  public  contracts?      

               

 Is  your  company  licensed  to  do  business  in  the  State  of  Mississippi?      

               

       

The  undersigned  hereby  accepts  the  terms  and  conditions  as  set  forth  herein.    The  undersigned  hereby  accepts  the  terms  and  conditions  as  set  forth  herein.    This  This  page  must  be  s igned  and  dated  by  the  page  must  be  s igned  and  dated  by  the   ContractorContractor     or  a  representative   legal ly  authorized  or  a  representative   legal ly  authorized  to  bind  the  to  bind  the   ContractorContractor ..        

FULL  LEGAL  NAME  OF  COMPANY          TYPE  OF  BUSINESS  

 o    Corporation        o    Partnership  (general)          o    Partnership  (limited)    

o    Sole  Proprietorship                o    Limited  Liability  Company  

ADDRESS        

CITY/STATE/ZIP        

EMAIL  ADDRESS    

PHONE     FAX      NAME     TITLE        SIGNATURE          __________________________________  

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2(H)  Non-­‐Collusion  Certification    

JACKSON  CONVENTION  COMPLEX  RFP  #10-­‐07WF  

Facility  Wifi  Replacement  /  Upgrade    

 NON-­‐COLLUSION  CERTIFICATION  

 I  certify  that  this  response  is  made  without  prior  understanding,  agreement,  or  connection  with  any  corporation,  Contractor,  or  person  submitting  an  offer  for  this  Request  for  Proposals,  and  is  in  all  respects  fair  and  without  collusion  or  fraud.    The  below  signed  Contractor  has  not  divulged  to  nor  discussed  or  compared  his/her  response  with  other  Contractors  and  has  not  colluded  with  any  other  Contractor  or  any  other  parties  to  this  RFP  whatsoever.          Company  Name:                   ______    Mailing  Address:                        City-­‐State-­‐Zip:                     _____      Date:                Authorized  Signature:           ______________________________  (Written)    Authorized  Signature:             ________________________  (typed  /  printed)    Title:  ___________________________________________________________________        

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2(I)  RFP  No  Response  Form    

JACKSON  CONVENTION  COMPLEX  RFP  #10-­‐07WF  

Facility  Wifi  Replacement  /  Upgrade  No  Response  Form  

   Dear  Prospective  Contractor:    If  you  decide  not  to  submit  a  response  to  this  RFP,  we  would  very  much  appreciate  your  completing  and  returning  this  form  for  our  records.    Reason  for  not  submitting  a  response  in  response  to  this  solicitation:  

                      ______  

                       

                         

FULL  LEGAL  NAME  OF  COMPANY    

ADDRESS    

CITY/STATE/ZIP    

EMAIL  ADDRESS:    

PHONE     FAX    NAME    (PLEASE  PRINT)     TITLE    

SIGNED     DATE        Thank  you  for  your  assistance.    Please  mail,  fax  or  email  this  document  to:    

Jackson  Convention  Complex  Attn:    Brian  Swindoll,  Senior  Operations  Manager  

105  E.  Pascagoula  St  Jackson,  MS  39201  Fax:    (601)  960-­‐2584  

[email protected]                    

 

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3. TECHNICAL  REQUIREMENTS  AND  EXPECTATIONS    The  selected  Contractor  shall  be  prepared  to  perform  its  obligations  in  a  prompt,  diligent,  and  professional  manner.  Respondents  should  have  at  least  five  (5)  years  of  demonstrated  successful  experience  with  integrated  WiFi  systems.  

3(A)  Site  Surveys  The  JCC’s  future  success  depends,  in  part,  on  providing  stable  and  responsive  technology  options  to  its  clients.    To  better  manage  the  project  and  understand  the  coverage  and  density  requirements  set  forth  in  the  RFP,  the  Operator  is  requiring  all  respondents  to  complete  a  walkthrough  and  independent  site  survey  of  the  facility.    Site  surveys  may  be  scheduled  in  two  (2)  hour  windows  by  emailing  the  Sr.  Operations  Manager  (see  section  2b  “Primary  Contact”)  and  proposing  a  specific  date/time  to  complete  this  requirement.    Appointments  will  not  be  confirmed  until  the  Operator  has  received  official  Letter  of  Intent  to  bid  from  the  Proposer.  

3(B)  Hardware  Requirements  All  proposed  solutions  should  meet  as  many  of  the  following  technical  requirements  as  possible:  

• System  must  support  Adaptive  Smart  Antennas  System  with  both  vertical  and  horizontal  polarizations  for  maximum  performance.    

• Must  support  Dual  Polarization  –  Maximum  Ratio  Combining  (DP-­‐MRC)  for  smart  devices.  

• Capable  of  supporting  minimum  of  500  clients  in  a  dual  radio  (no  more  than  two)  access  point  

• System  must  support  as  an  option,  Dynamic  Pre-­‐Shared  Keys  (DPSK)  using  direct  AD  authentication,  on  a  per  user  and  per  device  basis  

• Access  Points  must  provide  for  concurrent  dual-­‐band  (5GHz/2.4GHz)  support  • Access  Points  must  provide  minimum  of  300  Mbps  of  throughput  per  radio  • Access  Points  must  be  capable  of  support  for  spectrum  analyzer  and  analysis  for  

troubleshooting.  • System  must  be  capable  of  both  transmit  (Tx)  beamforming  and  adaptive  

antenna  adjustments  simultaneously  • Antennas  must  have  support  both  spatial  streams  and  transmit  beam  

concurrently    • System  must  be  capable  of  providing  realtime  RF  capacity  awareness  on  all  

available  channels  for  both  2.4  and  5  Ghz  bands  • System  must  be  capable  of  setting  up  segregated  individual  SSID/networks  based  

on  geographic  location  of  the  event  in  the  facility.  

3(C)  Installation  Considerations  

The  following  list  represents  pertinent  installation  information  that  should  be  considered  by  all  respondents  when  drafting  proposals:  

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• The  Jackson  Convention  Complex  currently  maintains  40  wireless  access  points  throughout  the  facility.    We  understand  that  number  may  change  based  on  manufacturers  represented  during  the  proposal  process  and  their  specific  hardware  differences.  

• Contractor  will  be  responsible  for  all  wiring  and  mounting  costs  incurred  during  the  installation  process.    This  includes,  but  is  not  limited  to:  cabling,  hardware,  brackets,  termination  equipment/supplies  and  injectors  and  other  electronics.  

• The  JCC  allows  only  CAT6  cabling  throughout  the  Complex.    If  additional  access  points  will  be  added,  Contractor  will  be  required  to  use  CAT6  cabling  and  termination.  

• Contractors  should  provide  all  equipment  necessary  including,  but  not  limited  to,  any  ladders,  man  lifts,  tools,  supplies,  etc.  to  complete  this  project.  

o Note:    OSHA  regulations  require  the  use  of  proper  PPE  (Personal  Protective  Equipment)  be  utilized  while  on,  or  in  the  vicinity  of,  power  trucks  and  lifts.    Awarded  contractor  will  be  expected  to  adhere  to  all  OSHA  regulations  throughout  the  entire  installation  project.    Failure  to  follow  all  OSHA  safety  regulations  can  result  in  immediate  dismissal  from  the  JCC  and  loss  of  the  RFP  award.  

 

3(D)  Integration  and  Implementation  

 

After  installation,  Contractor  will  be  required  to  ensure  all  access  points  are  functioning  and  operating  at  acceptable  levels  and  capabilities.      To  ensure  a  solid  implementation  and  management  of  the  new  system,  Contractor  will  be  asked  to  provide  the  following:  

• The  Jackson  Convention  Complex  utilizes  12  Cisco  switches  (all  PoE)  to  connect  and  power  its  wireless  access  points.    As  part  of  the  implementation  process,  Operator  will  ask  the  awarded  Contractor  to  ensure  all  access  points  are  on  the  proper  VLAN(s)  and  clean  up  old  VLAN/routing  architecture  as  deemed  necessary.  

• As  part  of  the  implementation  of  the  system,  Contractor  should  be  available  for  ample  training  on  the  system  and  assist  with  initial  setup  of  SSIDs  and  security.    Details  will  be  determined  by  the  Operator  at  the  time  of  setup  and  implementation  of  the  system.  

o The  Operator  will  also  need  to  be  trained  on  how  to  add,  delete,  and  localize/isolate  SSIDs  as  needed  by  events  for  future  deployments.  

• Operator  requests,  if  applicable  and  available  for  the  proposed  system,  a  current  generation  iPad  to  control,  test,  and  troubleshoot  the  hardware  and  

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configuration  throughout  the  facility.    Operator  will  be  responsible  for  iPad  case  and  any  “app”  purchases.  

• Contractor  should  provide  system  support  and  any  system  adjustments  as  needed  for  no  less  than  120  days  after  completion  of  Wifi  system  implementation  at  no  additional  fee  to  the  Operator.  

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4. SUBMITTAL  REQUIREMENTS      The  proposer  shall  complete  and  submit  one  (1)  original  hard  copy,  three  (3)  additional  hard  copies,  and  one  (1)  electronic  copy  of  its  proposal.    All  original  submissions  shall  be  signed  by  the  proposer.    Unsigned  submissions  will  be  rejected.    Submissions  transmitted  by  fax  will  not  be  accepted  or  reviewed.  A  checklist  to  assist  respondents  has  been  provided  in  Section  6.  

 4(A)  Table  of  Contents    Proposers  must  include  a  table  of  contents,  which  lists  sections  and  subsections  with  page  numbers  that  follow  the  organization  and  sequence  of  their  submission.    4(B)  Introduction    The  introduction  should  include  the  following  items:  

§ A  fully  executed  RFP  cover  sheet.    See  Section  2(G)  § The  identity  of  the  proposing  Contractor  and  any  partners  or  consultants  

included  as  part  of  the  response.  § The  names  of  individuals  involved  in  the  preparation  of  the  RFP  response  along  

with  their  relationship  to  the  proposing  Contractor.  § A  statement  confirming  that  the  respondent  has  sole  and  complete  responsibility  

for  providing  the  services  as  defined  in  the  RFP  and  any  addenda  issued  to  this  RFP.  

§ A  statement  signed  by  a  representative  authorized  to  legally  bind  the  respondent,  which  shall  include  an  identification  of  the  respondent  as  a  corporation  or  other  legal  entity.  

§ A  fully  executed  non-­‐collusion  certification.    See  Section  2(H).    4(C)  Respondent  Information    The  proposal  shall  include  the  following  information:    

1. Organization:  Data  describing  the  proposing  Contractor’s  current  organization,  ownership,  legal  entity  designation  (corporation,  LLC,  etc…),  address,  number  of  years  in  business,  size  of  business,  and  services  offered.      

2. Relevant  Experience:  Describe  the  Contractor’s  overall  qualifications  to  fulfill  the  requirements  of  this  RFP,  including  experience  in  designing,  installing,  and  servicing  large  commercial-­‐grade  WiFi  deployments.        

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Identify  all  personnel  who  will  work  on  this  project  and  provide  their  qualifications  and  experience  related  to  the  RFP’s  requested  services.     Provide  a  listing  of  comparable  WiFi  systems  that  the  Contractor  has  designed  and/or  administered  within  the  last  five  (5)  years.      

3. References:  Include  five  (5)  references  that  have  contracted  with  the  respondent  for  WiFi  services.  Provide  the  following  for  each  reference:  name,  title,  name  of  organization,  address  and  telephone  number,  email  address,  website  address,  as  well  as  a  brief  description  of  the  services  provided.      

 4(D)  WiFi  System  Design  and  Installation  Proposal    The  proposal  shall  include  the  following  minimum  information  about  the  Contractor’s  design  installation  and  implementation  process.  

1. Site  Survey  Overview  and  Explanation:  

Contractor  will  describe  findings  in  the  site  survey  and  any  potential  items  of  interest  that  were  found  as  a  result  of  the  site  visit.    Also,  an  explanation  to  how  the  proposed  system  will  perform  and  overcome  any  found  obstacles  or  challenges.  

2. Contractor’s  preferred  Manufacturer:  

Describe  the  Contractor’s  chosen  equipment  manufacturer  and  a  detailed  explanation  of  the  benefits  of  their  equipment  over  their  competitors.  

3. Technical  Submittal:  

a. Hardware  Specifications:  Provide  a  complete  listing  of  ALL  equipment  and  supplies  proposed  to  complete  the  project  –  include  manufacturer/model  information,  quantities,  and  a  description  of  the  items.    This  section  should  adequately  address  how  the  hardware  meets  the  requirements  set  forth  in  section  3(b).  

b. Proposed  Hardware  Locations:    Using  the  blank  maps  provided  (Appendix  B),  each  contractor  will  indicate  locations  of  their  proposed  access  points.      

c. Configuration  Information:  Please  provide  a  description  how  the  proposed  WiFi  system  operates.    This  section  should  address  user  interface,  topography,  programming  and  maintenance  information,  as  well  as  configuration  backup  options.    Screenshots  are  encouraged.  

d. Timeline:  Anticipated  timeline  of  progression  through  the  WiFi  system  installation,  implementation,  and  training.    If  the  proposed  window  of  time  allotted  in  section  2(a)  is  not  adequate,  this  should  be  addressed  here.  

e. Operator  Responsibilities  –  Contractor  should  include  a  comprehensive  list  of  requests  and/or  requirements  of  the  Operator  to  complete  this  project.  

 

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4. Pricing:  

Contractors  should  present  detailed  and  itemized  pricing  proposals  that  outline  a  general  understanding  of  different  elements  involved  in  the  pricing  structure.    This  section  should  include  details  of  anticipated  parts,  labor,  and  ancillary  expenses  the  Contractor  foresees  incurring  during  the  system  installation  and  implementation  process.  

5. Sponsorship  /  Commercial  Rights  Marketing  Opportunity:  

The  Jackson  Convention  Complex  has  a  naming  rights  and  advertising  program  in  place  to  offset  some  of  the  costs  associated  with  this  project.    Contractors  are  welcome  to  articulate  any  potential  sponsorship  and/or  trade  opportunities  in  lieu  of  cash  for  this  service  and  should  outline  that  interest  in  this  area.  

6. Other:  

This  section  is  open  for  Contractors  to  outline  any  pertinent  information  not  already  covered  in  the  RFP.    This  section  is  NOT  required.  

 

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5. SELECTION  &  NOTIFICATION    

Proposals  will  be  evaluated  based  primarily  on  the  evaluation  criteria  described  below.    The  approach  and  procedures  are  those,  which  are  applicable  to  a  competitive  negotiated  procurement,  whereby  proposals  are  first  evaluated  to  determine  which  proposals  are  within  a  competitive  range.    The  Operator  reserves  the  right  to  reject  any  proposal  from  potential  Contractors  that  are  not  fully  qualified  to  perform  the  required  services.    Discussions  and  negotiations  may  then  be  carried  out  with  potential  Contractors  within  the  competitive  range,  after  which  Best  and  Final  Offers  ("BAFO")  may  be  requested.    

Operator  reserves  the  right  to  select  a  proposal  for  an  award  without  any  discussions  or  negotiations  or  a  request  for  any  BAFO.    Subject  to  Operator's  right  to  reject  any  or  all  proposals,  the  potential  Contractor  whose  proposal  is  found  to  be  most  advantageous  to  the  JCC  will  be  selected.    

5(A)  RFP  Evaluation  Criteria    

An  evaluation  team  composed  of  the  General  Manager,  the  Sr.  Operations  Manager  and/or  other  parties  at  the  Operator’s  discretion,  will  evaluate  the  RFP  responses  received  from  each  Contractor.  The  Operator  reserves  the  right  to,  but  shall  not  be  obligated  to,  require  potential  Contractors  to  participate  in  a  presentation  to  the  evaluation  team  of  items  contained  in  the  RFP  response  and  any  other  items  deemed  appropriate  by  the  Operator.  

Contractor  selection  will  be  based  primarily  on  the  following  set  of  criteria  and  scoring.                  SELECTION  SCORE  SHEET  

CRITERION  EVALUATION  

POINTS  

1.  Relevant  Experience    –    Section  4(C)-­‐2   15  2.  References    –    Section  4(C)-­‐3   20  4.  Technical  Submittal    –    Section  4(D)-­‐3   33  5.  Pricing  /  Value    –    Section  4(D)-­‐4   32  

 100  

 

5(B)  Notification  of  Award    The  Operator  intends  to  contact  all  Contractors  at  the  conclusion  of  the  RFP  process  to  let  each  Contractor  know  the  outcome  of  the  bidding  process.    Notification  will  be  sent  via  email  to  the  individual(s)  listed  in  the  Contractor’s  Letter  of  Intent      

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6. RFP  RESPONSE  SUBMITTAL  CHECKLIST  Each  Contractor  shall  submit  a  response  in  the  following  format:  

 1. Each  Contractor  shall  create  one  (1)  original  response  (labeled  “original”)  with  

original  signature  and  three  (3)  identical  copies  (for  a  total  of  four  (4)  hard  copy  responses),  and  one  (1)  electronic  copy.    

2. The  original  and  each  of  the  three  (3)  identical  copies  shall  be  sent  to  the  official  contact  person  at  the  address  shown  in  Section  2(B),  on  or  before  the  due  date  shown  in  Section  1(C).  The  electronic  copy  should  be  emailed  to  the  official  contact  person  at  the  email  address  shown  in  Section  2(B).    

3. The  original  and  each  of  the  three  (3)  copies  shall  be  organized  as  described  in  Section  4:    

 Table  of  Contents  Introduction  Respondent  Information  WiFi  System  Design  and  Installation  Proposal  [Maps  of  intended  Access  Point  locations]  

   

This  checklist  is  intended  merely  as  an  aid  to  the  Contractor  in  providing  a  response  to  this  RFP.    The  Contractor  retains  the  sole  responsibility  for  accuracy  and  completeness  of  the  response.                                                

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APPENDIX  A  FACILITY  MAPS  WITH  CURRENT  AP  LOCATIONS  

                                                 

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Req

uest

ing

new

AP

for F

&B.

Doe

s no

t pre

sent

ly e

xist

.

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Requesting new

AP for O

perations department. D

oes not presently exist.

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Outside of door(s)

overlooking gallery.

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Requesting AP to

provide wireless to

the theatre. C

urrently does not exist

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APPENDIX  B  Blank  Facility  Maps  

 

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