1. Holistic Usability
Making Stone Soup for Clients and Stakeholders
Christina York
@UXtina
christina.york@ithaka.org

2.

3. Understand the Ingredients for Stone Soup
Deliverable
Con Artistry
Shared Experience
Tweeting? @Uxtina #IUE2010

4. Shared Experiences a la Steve Portigal
http://www.youtube.com/watch?v=_bEkq7JCbik
Tweeting? @Uxtina #IUE2010

5. Think Holism
User Experience
Tweeting? @Uxtina #IUE2010

6. Observe corporate culture like its a usability study
Tweeting? @Uxtina #IUE2010

7. Know thy stakeholders
Tweeting? @Uxtina #IUE2010

8. Needs, motivations, behaviours
Tweeting? @Uxtina #IUE2010

9. Its not about being right, its about understanding.

10. Case Study
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Tweeting? @Uxtina #IUE2010

11.

12.

13. Perception trumps truth.

14. To be worthy of trust.

15.

16. UPA Munich notes on Slideshare: search for xtinawallace or Christina York.

17. Thanks for listening!
Xtina York
@UXtina
christina.york@ithaka.org
See the MIUPA version of this presentation on Prezi.com (search for stone soup)