IUAT v1.13 Engineering-3 User Manual for India

iPSTAR Uplink Access Test

(iUAT)

version 1.13 Engineering-03

Installation and

User Manual for India

13 October 2010

PROPRIETARY and CONFIDENTIAL

iUAT version 1.13 Engineering-03 Installation and User Manual for India

__________________________________________________________________________________________________

COPYRIGHT © 2010 - THAICOM PLC PROPRIETARY and CONFIDENTIAL Page i

TABLE OF CONTENT

Table of Content .............................................................................. i

1 Software Installation ................................................................... 1

2 Before Running iUAT Program ....................................................... 3

3 Running iUAT Program for The First Time ......................................... 3

4 Running iUAT Program For UT Installation ........................................ 6

5 Troubleshooting ...................................................................... 14

Appendix A: Frequency Profile ........................................................... 15

Appendix B: Networking Parameter Setting ........................................... 19

Appendix C: Live Chat Online............................................................. 21


__________________________________________________________________________________________________

COPYRIGHT © 2010 - THAICOM PLC PROPRIETARY and CONFIDENTIAL Page 1 of 22

1 SOFTWARE INSTALLATION 1. Unzip the installation file. 2. Run the installation program by doubled-click on the “setup.exe” file. The

installation wizard dialog will appear (Figure 1), click “Next” to continue.

Figure 1 First page of the installation wizard

3. You can specify the installation folder by click “Browse” button and select new location (Figure 2), or “Next” to use the default folder.

Figure 2 Specify the installation folder


__________________________________________________________________________________________________


4. Click “Next” to start the installation (Figure 3).

Figure 3 Ready to install the iUAT program

5. Click “Close” to finish the installation (Figure 4).

Figure 4 The installation is completed At the end of the installation. The shortcut of iUAT program will be created on the desktop (Figure 5).

Figure 5 The shortcut of iUAT program


__________________________________________________________________________________________________


2 BEFORE RUNNING IUAT PROGRAM

Figure 6 IPSTAR User Terminal setup 1. Connect the User Terminal with the ODU (the TX port to the BUC and the RX port to

the LNB). When starting the installation, you will need to insert a TX attenuator in between the BUC and the TX port as shown in Figure 6.

2. Connect the computer to the User Terminal using a UTP cross-cable through Ethernet port on LAN card.

3. The default IP address of the User Terminal is 192.168.5.100. However, you may check if new IP address (10.253.x.x) has been set from the sticker pasted on the UT box.

4. Make sure that your computer ip address is set to the same network as the User Terminal.

3 RUNNING IUAT PROGRAM FOR THE FIRST TIME

1. Double click on the iUAT icon on the desktop to start the program.

2. The Authentication page will appear as below. This Authentication page is not used for installation in India and will not be shown if the frequency profile for India is loaded. Proceed by clicking on “Load Profile” icon on the dialog.

Figure 7 Authentication page


__________________________________________________________________________________________________


3. A dialog box will appear for you to specify the location of frequency profile. Double-

click on folder “Profile” and then select the frequency profile to be used (Figure 8). Select profile DLH2-4, DLH3-5 or BBY1-2 depending on the location of installation as details in Appendix A.

Figure 8 Load Profile page


__________________________________________________________________________________________________


4. After selecting the frequency profile by clicking on the file name, then click on “Open” button at the bottom of dialog. A confirmation dialog will be shown as below. Click “Yes” to continue

Figure 9 Confirm to load new profile

5. Once the frequency profile is completely updated, below dialog will appear. Click “OK” to close the iUAT program. Now the new frequency profile is ready for use. Restart the iUAT program again.

Figure 10 New profile is completely loaded


__________________________________________________________________________________________________


4 RUNNING IUAT PROGRAM FOR UT INSTALLATION

Step 1: Authentication

When starting the iUAT program after the setting in Section 3, you will be asked to enter the 6-digit Pin or ZIP code of the location where the UT will be installed.

Figure 11 Step 1: Authentication page

When the Pin code is entered, a list of locations in the ZIP code area will be shown in the dialog box as in Figure 12. Click on the required location name where the User Terminal will be installed, or the closest location if the installer is unable to find the actual location name in the list. Click “Next” to continue.

Figure 12 Step 1: List of city names within the ZIP code area


__________________________________________________________________________________________________


If the location name entered does not match with the database of the current Frequency Profile, an error message will appear as in Figure 13.

Figure 13 Selected location does not match with Frequency Profile

When this happens, check the table and maps in Appendix A for the correct frequency profile to be used for that location and reload the new profile as described in Section 3 “Running iUAT Program for the First Time” starting from Step 3.

You may have to try a few different profiles if the location is in the state which is covered by more than one frequency profile in Appendix A.

When the location name entered correctly matches with the Frequency Profile, the popup dialog will ask for the Installation Mode you want to do (Figure 14).

Click “No” to proceed installation with the actual cable.

Figure 14 Installation mode


__________________________________________________________________________________________________


Step 2: Specify the ODU Informations Specify the antenna and ODU information as required in the page. Then click “Next” to continue (Figure 15).

If you are using LNB with Lo frequency different from 10.6 GHz, you will need to uncheck “Default” box and change the LNB local frequency to match your LNB frequency.

If you install TX attenuator please specify the value.

Figure 15 ODU information page Step 3: Terminal Connecting Specify the User Terminal IP address and logon power, then click “Next” to continue (Figure 16).

Figure 16 User Terminal information page


__________________________________________________________________________________________________


The UAT process will be started within 70 seconds. It will connect to the User Terminal, save RF configuration and reboot the User Terminal (hardware initialization) (Figure 17).

Figure 17 iUAT starting page

Step 4: Antenna Alignment You will see the antenna alignment page (Figure 18). This dialog shows the current TOLL signal strength (Rx Level), Maximum signal strength attained, TOLL Es/No , Beam ID and Frequency ID. The Beam ID and Frequency ID indicate the selected beam and frequency as specified in the frequency profile.

Figure 18 Antenna alignment page


__________________________________________________________________________________________________


At the top of the dialog, the calculated Az, El, and Pol angles for antenna alignment are provided along with Ref. EsNo (Reference Es/No in the database for the selected location) which you should obtain a better value during installation.

At this point you should try to adjust the antenna alignment (Azimuth, Elevation, Polarization) to reach the maximum TOLL EsNo. After complete, click “Next” to continue to step 5. In some case depending on the situation you may not be able to achieve Ref EsNo, please try to get the best value and proceed to next step.

Note: For better readability depending on the lighting environment, you may change color of displayed text in this step by click “Color” icon at the bottom of the dialog box. Step 5: Seaching for Available Frequency The iUAT will search for the best available TOLL frequency (Figure 19).

Figure 19 TOLL scanning page

After that, the iUAT will try to synchronize with the selected TOLL frequency. This process may take a few seconds to complete. Then the iUAT will search for the UAT channel (Figure 20). If the iUAT reports “No UAT channel” or “Found UAT channel” and stuck at this step for a long time, contact gateway operator After the iUAT found the UAT channel, it will search for the logon frequency and sending the logon message to the TIS server.


__________________________________________________________________________________________________


Figure 20 iUAT is searching for UAT channel

Step 6: Transmitted Power Calibration The iUAT program will continue to step 6 (Figure 21) to calibrate the transmitted power.

Figure 21 iUAT is calibrating the transmitted power


__________________________________________________________________________________________________


Step 7: Polarization Alignment

After the TX power calibration is completed, the program will continue to step 7 (Figure 22). At this step you need to adjust the antenna polarization to match with the transmission from satellite. After finished, click “Next” to continue to step 8.

Figure 22 Polarization alignment page

Step 8: UAT Quality Control

At this point, you will be asked to submit the test results to the UAT QC process, click “Yes” to submit the results to the QC (Figure 23).

Figure 23 UAT quality control dialog

After the submission of the results to the UAT QC, the program will prompt you to confirm the result (Figure 24). You have 60 seconds to click on this button to confirm the results.

The TOLL “Pass” result indicates that your achieved TOLL Es/No in comparison to Ref.

EsNo. However, you still need to confirm the result in order to proceed to the next step eventhough you get TOLL “Fail” result.


__________________________________________________________________________________________________


Figure 24 iUAT is waiting for the confirmation of the UAT result

After you click “Confirm”, a popup dialog will appear as Figure 25.

Figure 25 The confirmation is successful

The installation process in iUAT program is now complete. Now you will need to set the Networking parameter of the User Terminal in xwebgateway and then contact gateway operator by chatting on http://192.168.12.200/speed/. Please see Appendix B and C for details.


__________________________________________________________________________________________________


5 TROUBLESHOOTING

Error No

Step Cause solution

ERR-01 ERR-02 ERR-03

3 Connection failed. Check the User Terminal IP address

ERR-04 6 UAT channel not found, iUAT can’t find UAT message in TOLL signal

Contact gateway operator

ERR-05 4-8 The terminal connection is lost Check LAN cable, switch and make sure that UT doesn’t reboot

ERR-06 6-8 Action timeout Confirm QC or do polarization adjustment within time limit.

ERR-07 3 Some file is missing Re-install the iUAT program

ERR-08 6-8 UAT logon requesting was rejected Contact gateway operator

ERR-09 8 There is no information for the job Contact gateway operator

ERR-10 8 You are using an unauthorized UT Contact gateway operator

ERR-11 8 Incorrect antenna size Specify the correct antenna size registered for this job.

ERR-12 8 Incorrect BUC size Specify the correct BUC size that registered for this job.

ERR-13 8 You are using the closed job Contact gateway operator

ERR-14 8 Out of scope location Contact gateway operator

ERR-15 8 TOLL EsNo exceed. TOLL EsNo is more than reference value in this area

Contact gateway operator

ERR-16 8 You are using an invalid iUAT software type

Installer can’t use iUAT lite version for this UAT system, download new version of iUAT

ERR-17 6 No response from logon frequency Check 10MHz reference or contact IPSTAR support

ERR-18 6 Hardware Initialize timeout Check UT power, make sure that UT doesn’t reboot

ERR-20 4 RX signal streng saturate(more than 100)

Install RX Attenuator

ERR-21 6 No UAT server’s Channel available at this time

Wait and try again later

ERR-22 6 Error Finding upper gain Check TX cable and BUC or contact gateway operator

ERR-23 6 This iUAT's version is too old Download new version of iUAT

ERR-24 6 TX gain doesn't meet requirement Install TX attenuator

ERR-25 6 TX gain doesn't meet requirement Found there is no difference from last UAT record

Change the correct TX attenuator

ERR-26 6 TX gain exceed! Remove TX attenuator


__________________________________________________________________________________________________


APPENDIX A: FREQUENCY PROFILE

Item State / Union Territory Profile Remark

1 Andhra Pradesh BBY1-2 DLH3-5 DLH3-5 for northern part (see map)

2 Arunachal Pradesh DLH2-4

3 Assam DLH2-4

4 Bihar DLH2-4

5 Chandigarh DLH2-4

6 Chhattisgarh DLH3-5 BBY1-2 DLH2-4 BBY1-2 for south-most part, DLH2-4 for north-most part (see map)

7 Dadra and Nagar Haveli DLH3-5

8 Daman and Diu DLH3-5

9 Delhi DLH2-4

10 Goa BBY1-2

11 Gujarat DLH3-5

12 Haryana DLH2-4

13 Himachal Pradesh DLH2-4

14 Jammu & Kashmir DLH2-4

15 Jharkhand DLH3-5 DLH2-4 DLH2-4 for northern part (see map)

16 Karnataka BBY1-2

17 Kerala BBY1-2

18 Lakshadweep BBY1-2 Only cover Agathi, Androth, Chetlat, Kiltan

19 Madhya Pradesh DLH3-5 DLH2-4 DLH2-4 for northern part (see map)

20 Maharashtra DLH3-5 BBY1-2 BBY1-2 for southern part (see map)

21 Manipur DLH2-4

22 Meghalaya DLH2-4

23 Mizoram DLH2-4

24 Nagaland DLH2-4

25 Orissa DLH3-5

26 Puducherry BBY1-2

27 Punjab DLH2-4

28 Rajasthan DLH2-4

29 Sikkim DLH2-4

30 Tamil Nadu BBY1-2

31 Tripura DLH2-4

32 Uttar Pradesh DLH2-4

33 Uttarakhand DLH2-4

34 West Bengal DLH3-5


__________________________________________________________________________________________________


Figure A.1 Areas Covered by Frequency Profile DLH2-4

Notes:

1. This map shows approximated coverage areas of IPSTAR spot beams in the specified frequency profile.

2. Each IPSTAR spot beam is represented by green contour. 3. This map does not represent with the actual geographic scale.


__________________________________________________________________________________________________


Figure A.2 Areas Covered by Frequency Profile DLH3-5

Notes:




__________________________________________________________________________________________________


Figure A.3 Areas Covered by Frequency Profile BBY1-2

Notes:




__________________________________________________________________________________________________


APPENDIX B: NETWORKING PARAMETER SETTING

1. Open the web browser such as Internet Explorer and type in URL address as follow:

http://x.x.x.x:8080/xwebgateway.cgi where x.x.x.x is IP address of User Terminal

The web interface configuration program will appear as in Figure 26.

Figure B.1 Web interface configuration program

2. Click on Networking Tab as highlighted on top of the Figure. 3. Under Networking configuration, check the networking parameters of the UT as

follows:

Nat : Enabled

If the value is Disabled, change the setting accordingly.

4. Click on “Ethernet Link” under Interfaces section and check the IP address and Subnet address setting should be as below:

Ethernet IP address : 192.168.5.100

Subnet address : 255.255.255.0

If the values are different, change the setting according to above.

http://x.x.x.x:8080/xwebgateway.cgi


__________________________________________________________________________________________________


5. Once the change has been done on the Networking parameter, click on “Print \ Apply settings” at the bottom of the program page.

6. New page will appear as in Figure 27, click on “Commit Changes” at the top of the

page.

Figure B.2 Commit changes

7. A popup dialog will appear for your confirmation, click “OK”. The User Terminal will reboot in 60 sec. During process do not unplug any cable. After rebooting, the Networking parameter setting is done. After the Networking parameters have been set correctly, open the Internet browser.

Then go to http://192.168.12.200/speed/ to start a chat session with GO (gateway Operator) and continue with the rest of installation process.


__________________________________________________________________________________________________


APPENDIX C: LIVE CHAT ONLINE

1. After iUAT is finished, try to ping 192.168.12.200 from your computer which is

connected to the User Terminal. If the address is unreachable, you will need to

contact gateway operator by phone.

2. Go to http://192.168.12.200/speed, click on “Live Chat ONLINE” at the bottom of the

page to contact GO by chat session (Figure C.1).

Figure C.1 Speed test page

3. Once clicked, you will need to register a name for a coming chat session as shown in

Figure C.2.

Figure C.2 Login to “Live Chat ONLINE” page

http://192.168.12.200/speed


__________________________________________________________________________________________________


4. The chat session will start and you can continue the installation with remote support

until gateway operator confirms that it is finished(Figure C.3).

Figure C.3 Begin chat session with gateway operator

Documents

IUAT v1.13 Engineering-3 User Manual for India