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This presentation showcases the insights gleaned from performing a systems analysis of the IU Interlibrary Loan Department.
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IU Interlibrary Loan: Systems Analysis of Info Express
By Lucas Huff, Christopher Callahan, and Nina Collins
Current System
• Inter-Library Loan Department and Shipping and Receiving Department
• Requested materials gathered by ILL staff and checked out to client libraries*
• Materials are then placed on shelves until pickup by Shipping and Receiving Department
• Shipping and Receiving Dept. packages materials and generates shipping labels using Info Express online label creation tool
• Shipments are sent out
Current System—Steps For Delivery
Current System—Steps For DeliveryCont’d
Current System—Steps For DeliveryCont’d
Current System—Steps For DeliveryCont’d
Current System—Artifact Model Pick up Date
Shipped From
Destination
Library Type Choose Library
Parcel Type
Notes
Current System—Steps For DeliveryCont’d
Current System—Flow Model
Current System—Sequence Model
Current System—Sequence Model
Current System—Sequence Model
Current System—ER Diagram
• The current integrated library system. The SHARE symbol creates a many to many relationship
**
*
1
Recommendations—New System
• Accountability Measures – leave initials on labels
• Create an Invoice form to handle requests that are made using the SHARE symbol– Manage the many to many relationship in the ILS– Check Banned Library List– Double check the address of Client Libraries
Recommendations—New System--Models
Library materials (Iliad)
User Library (OCLC)
Invoice (Iliad)
Library Materials
User Library
SHARE Invoice(Iliad)
Invoice #Library Materials
Specific User Library
*
1
*
*
*
1
*
1
Recommendations—New System--Models
• #new invoice artifact model here
New System—Cost Benefit Analysis
• The New Invoice form will be built upon already existing software by existing IT staff
• Cost: 1 IT staff member @ 20% FTE for 6 weeks to create form
• Benefits: Will reduce the time needed to handle SHARE requests by 50%*
Implementation Schedule
• Activities and Schedule
Task Name Start Date End Date
Create Invoice Form 05/07/12 06/22/12
Meet with IT Staff--Suggest Project 05/07/12 05/08/12
IT Staff Prepares Mock-up 05/09/12 05/16/12
Meet with IT Staff--Present Mock-up 05/18/12 05/18/12
IT Staff Codes Invoice Form 05/21/12 06/22/12
IT Staff Presents the final version to DDS Department 06/22/12 06/22/12
Implement New Invoice Form 06/25/12 07/13/12
Install New Form 06/25/12 06/26/12
Test Run 06/27/12 07/06/12
Go Live 07/09/12 07/13/12
Implementation Schedule
Acknowledgments