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ITS Tools for CoordinationMobility Services for All Americans
Yehuda GrossUSDOT ITS Joint Program Office
CalACT 2007 Spring Conference & ExpoApril 2007
Outline
• MSAA Challenges• ITS Promotes Coordination• UWR/MSAA Joint Demonstration• Stakeholders Outreach and Knowledge Transfer
Mobility Services for All Americans (MSAA) Background
• 60+ independent Federal programs fund transportation, across 8 Federal departments
• $ billions are spent on human service transportation
Education
HealthTransportation
Employment
• Transit industry experiences challenges in meeting mobility needs of the transportation disadvantaged
Challenges
State Governors&
Cabinet Secretaries
FederalAgencies
&Grant
$
Education
Labor
EmploymentTrainingAgency
Office of DisabilityEmployment Policy
Centers forIndependent Living
DisabilityRehab andResearchRehabilitation
ServicesAdministration
Office of SpecialEducation Programs
Substance AbuseMental Health
TemporaryAssistance for
Needy Families
FamilyAssistance
HHSMedicare &
Medicaid Svcs
Aging
HealthResources& Services
CommunityServices
Child Care
Bureau
DevelopmentDisabilities
MedicaidProgram
HeadStart
Soc. ServicesBlock Grant
Children& Families
Transportation
Office of theSecretary
National HighwayTraffic SafetyAdministration
Federal TransitAdministration
Assistant Secretaryfor Transportation
Policy
DepartmentalOffice of
Civil Rights
Faith BasedTransit
Area Agencyon Aging
MedicalTransit Provider
Head Start
Office of theSecretary
AssistantSecretaryPlanning
Evaluation
Special EdTransportation
Rural TransitOperators
PrivateParatransit
Private Taxi
ADAParatransit
TransitPass
Elderly&
DisabilityProgram
Job AccessReverse Commute
Program
Rural GrantProgram
UrbanizedGrant Program
LocalTransportation
Authority
DisabilityService
Provider
Family
Employment
Shopping
Independence
Recreation
Education
LocalGovernment
HealthCare
? ?
?
State Governors&
Cabinet Secretaries
FederalAgencies
&Grant
$
Education
Labor
EmploymentTrainingAgency
Office of DisabilityEmployment Policy
Labor
EmploymentTrainingAgency
Office of DisabilityEmployment Policy
Centers forIndependent Living
DisabilityRehab andResearchRehabilitation
ServicesAdministration
Office of SpecialEducation Programs
Substance AbuseMental Health
TemporaryAssistance for
Needy Families
FamilyAssistance
HHSMedicare &
Medicaid Svcs
Aging
HealthResources& Services
CommunityServices
Child Care
Bureau
DevelopmentDisabilities
MedicaidProgram
HeadStart
Soc. ServicesBlock Grant
Children& Families
Transportation
Office of theSecretary
National HighwayTraffic SafetyAdministration
Federal TransitAdministration
Assistant Secretaryfor Transportation
Policy
DepartmentalOffice of
Civil Rights
Faith BasedTransit
Area Agencyon Aging
MedicalTransit Provider
Head Start
Office of theSecretary
AssistantSecretaryPlanning
Evaluation
Special EdTransportation
Rural TransitOperators
PrivateParatransit
Private Taxi
ADAParatransit
TransitPass
Elderly&
DisabilityProgram
Job AccessReverse Commute
Program
Rural GrantProgram
UrbanizedGrant Program
LocalTransportation
Authority
DisabilityService
Provider
Family
Employment
Shopping
Independence
Recreation
Education
LocalGovernment
HealthCare
? ?
?
? ?
?
ITS Role
• ITS is an enabler to facilitate coordination and enhance accessibility
Human Service
Transportation
Service Providers
All UsersHuman Service
Administration/Funding
Agencies
ITS Role (cont.)
• ITS supports1. Integrated point of access for traveler support
2. Improved fleet scheduling, dispatching, routing
3. Streamlined reporting, billing and financial transaction
4. Simplified fare payment, collection and processing
5. Enhanced traveler information and travel management flexibility with accessibility features
6. Service integration with existing fixed (flex) route public transportation services
MSAA Initiative
• Goals:– Increase mobility and accessibility for the
transportation disadvantaged and general public– Achieve more efficient use of federal transportation
funding resources• Key Approaches:
– Facilitate stakeholder participation– Conduct foundation research (completed)– Plan and design model systems– Conduct model deployment – Transfer knowledge, outreach and education
MSAA Targeted Outcomes
• Scalable and Replicable models of Travel Management Coordination Centers (TMCC) – Local community driven (including system design
and deployment)– Urban, small urban and rural models– Provide simplified point of access for traveler
support– Support coordinated and comprehensive service
operations and management– Streamline program management requirements and
procedures
MSAA and UWR Partnership
UWR/MSAA Partnership–Allows thorough overhaul of issues, both in breadth
and depth–Provides comprehensive suites of solutions–Broadens participation from other federal partners–Enables leverage of UWR/MSAA program progress
and resources
UWR/MSAA Joint Demonstration
UWR/MSAA Joint Demonstration
• Two-phased Approach– Phase 1: system planning and design– Phase 2: system deployment
• Two independent evaluations– Process evaluation– Systems impact evaluation
• Phase 1 RFP release: April 2006
• Phase 1 sites selection announcement: Jan. 2007
• Phase 2 sites selection announcement: Dec. 2008 (expected)
• Demonstration completion: June 2010 (expected)
One Integrated Vision
IndependenceIndependence
EmploymentEmployment
Health Care
RecreationRecreation
FamilyFamily EducationEducation
Consumer with Mobility NeedsConsumer with Mobility Needs
One CallOne Call
PublicTransit
Authority
PublicTransit
Authority
MedicalTransit
Provider
MedicalTransit
Provider
PrivateTaxi
PrivateTaxi
ADAPara-transit
ADAPara-transit
FaithBasedTransit
FaithBasedTransitHead
StartHeadStart
Agencyon
Aging
Agencyon
Aging
TransitPass
TransitPass
DisabilityServiceProvider
DisabilityServiceProvider
Transportation Service
Providers
Transportation Service
Providers
EducationEducation
LaborLabor
HHSHHS
AgricultureVeterans Affairs
Housing
Social Security
Interior
TransportationTransportation
Funding AgenciesFunding Agencies
U.S. State & Local Government
Funds, Policies, and Regulations
U.S. State & Local Government
Funds, Policies, and Regulations
Stakeholders Outreach
• UWR/MSAA stakeholders steering group– User groups– Human service program administrations (state and local)– Private industry (system suppliers, consultants, etc.)– Transportation service providers
• Public listening sessions– Conferences and workshops
• UWR quarterly newsletters and news release
• Web-based online community– http://blue.isoph.com/apta/mobilityServicesAllAmericans.aspx
From USDOT perspectives……
• Identify and prioritize knowledge and technical needs with stakeholders’ input
• Determine effective ways to deliver and address knowledge and TA needs– Workshops, publications, training courses, online communities– Coordination with other federal interagency resources and
professional communities
How to Participate and Stay Informed
• Participate in public listening sessions
• Subscribe to UWR newsletters/news releases
• Sign up for UWR/MSAA online communities
• Periodically check UWR/MSAA websites
• Communicate directly with UWR/MSAA staff
Start Coordination
• There are plenty of easy excuses NOT to coordinate.• Successful coordination often starts small – the scale of
coordination will grow “naturally” if it works.• Coordination can be “low-tech” or “no-tech.”• Look for “low-hanging fruits.”
Thank You
Questions and Discussions
www.its.dot.gov/msaawww.unitedweride.gov
Yehuda GrossITS Transit Program Manager
USDOT202-366-1988