ITM362 Support for Hybrid Solutions with SAP Solution · PDF filePublic ITM362 – Support for Hybrid Solutions with SAP Solution Manager

Public
ITM362 Support for Hybrid Solutions with
SAP Solution Manager

2015 SAP SE or an SAP affiliate company. All rights reserved. 2 Public
Speakers
Las Vegas, Oct 19 - 23
Janko Budzisch
Stefan Lahr
Barcelona, Nov 10 - 12
Janko Budzisch
Stefan Lahr

Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.

Agenda
Overview Support of Hybrid Scenarios
Use Case: Ariba
Use Case: SAP Cloud for Customer
Use Case: SAP SuccessFactors
Hands On
Setup of SAP SuccessFactors
Exception Management Configuration
Interface and Connection Monitoring Configuration
Usage
Outlook

Public
Overview

Cloud Classification and Responsibility
Business Process
Management
Business Context
Application
Management
Applications
Middleware / Platform
System
Management
System
Database
Operating System
Virtualization
IT Infrastructure
Management
Servers
Storage
Networking
On Premise Private Cloud IaaS PaaS SaaS
Public Cloud
Completely managed by Customer
No transparency for Service Provider
Legend: Managed by Service Provider but SLAs and KPIs are defined
Customer has transparency about critical events and SLAs
Completely managed by Service Provider
No transparency for Customer

SAP Private
Cloud -
Service
Provider
Platform
Operations for SAP centric hybrid Solutions
SAP Public Cloud - Service Provider Platform
Customer
Solution
Manager
Virtual network
Customer Service Provider
SAP Cloud
Portal
Availability Productive Systems
97%
Last Month
Systems in HEC
4
Productive Systems
System Performance
Memory Usage
15%
Free Memory
Incidents +
3
Open Incidents
User
25
Users last month
M
oni
tor
ing
Inf
or
m
ati
on
Re
po
rts
Se
rvi
ce
Re
qu
est
s
Se
cu
rit
y
Re
po
rts
Cloud
SAP HCP
SAP HCI
HCPms
SAP C4C
CfTE,
ByD
Other SAP
Public Cloud
offerings
(SaaS, PaaS)
System, Application
and Business Process
Management Data
SAP Cloud
Access Point
SAP Business
Network (Ariba,
Concur,
FieldGlass)
SuccessFactors
SAP HCM
Dell Boomie
SAP S/4
HANA
Application and
Business Process
Management Data
Managing components
Managed components
SAP Private Cloud
and On Premise
offerings
System
Management
Data
System and
Application
Management Data
Customer On Premise Landscape SAP Private Cloud
SAP Public Cloud

Operations for SAP centric hybrid scenarios What is available?
SAP Cloud
User Experience Monitoring
for all UI centric SAP Cloud products
as SuccessFactors and Ariba
Customer
SAP
ByD
Integration Monitoring & Exception
Management
for SAP HCM hybrid (Employee,
Compensation and Recruiting data
integration), SuccessFactors, SAP Cloud for
Customer, SAP HCI and Dell Boomi, Sales
and Operations Planning (Errors related to
Data Integration)
SAP
C4C
SAP
CfTE
Message Flow Monitoring
for SAP Process Integration
and Ariba based scenarios
SAP Solution Manager 7.1
SP14
Central
Exception Store
Automated Setup for all SAP based
Cloud Services
Email-to-Event Converter and
Remote SFTP Server Access
for all SAP-based cloud services

Benefits: End-to-end measurement of performance and availability based on recorded end-
user scenarios executed from different locations of the customer toward SAP cloud
Scope: All HTML-based end-user scenarios, e.g., SuccessFactors, Ariba,
Availability: Available with SAP Solution Manager 7.1 SP10
User Experience Monitoring for SAP Cloud Products
EEM Robot
Monitoring
Alerting
Analytics
SAP Cloud
Customer

Benefits: Visualization of cloud-based integration platforms such as SAP HANA Cloud
Integration (SAP HCI) and Dell Boomi (utilized for SuccessFactors) within centralized and holistic
interface and connection monitoring
Scope: All interfaces (e.g., SAP HCI, Dell Boomi, )
Availability: Available with SAP Solution Manager 7.1 SP12 *
Interface and Connection Monitoring
Dashboard View
Topology View
* Downport to lower Support Packages of SAP Solution Manager is possible based on specific customer request.

Benefits: Retrieval of exceptions from cloud-based integration platforms such as SAP HANA
Cloud Integration (SAP HCI) and Dell Boomi (utilized for SuccessFactors) for centralized
exception management based on predefined Guided Procedures
Scope: Exceptions exposed by SAP public cloud components
Availability: Available with SAP Solution Manager 7.1 SP12 *
Exception Management
Detect: Monitoring and Alerting Resolve: Guided Procedures
Analyze: Exception
Management Cockpit
Central
Exception Store * Downport to lower Support Packages of SAP Solution Manager is possible based on specific customer request.

Public
Use Case: Ariba

Integration Monitoring for Ariba
Ariba
SAP ERP (Backend)
SAP Process Integration
Cloud
On-Premise
Tracking of end-to-end
message flows handled by SAP
Process Integration expanded
also for Ariba-based scenarios;
utilization of acknowledgement
approach supported by Ariba
Availability: SAP Solution Manager 7.1
SP12 and SAP Process Integration 7.31
SP07
Order via
IDoc / RFC
Order via ASN
Adapter/https
Invoice via ASN
Adapter/https
Invoice via XI
Protocol/https
PI- and Message Flow Monitoring
System Monitoring

Public
Use Case: SAP Cloud for
Customer

Integration Monitoring for SAP Cloud for Customer
SAP Cloud For Customer
SAP ERP, SAP CRM
SAP HANA Cloud Integration
Option 2
Cloud
On-Premise
Monitor SAP Cloud for
Customer via Exception
Management and/or Interface
Monitoring.
Availability: SAP Solution Manager 7.1
SP13
Option 1
HCI Exception- and Integration
Monitoring
PI and Message Flow
Monitoring
System Monitoring
SAP C4C Exception
Monitoring

Public
Use Case: SAP Successfactor

Integration Monitoring for SAP ERP HCM and SuccessFactors Talent Management Applications
SuccessFactors Talent Management Applications
SAP ERP HCM
SAP HANA Cloud Integration
For connecting
SuccessFactors talent
management applications
in the cloud to SAP ERP
HCM on-premise,
SAP provides
3 integration technology
options.
Integration Add-on
FTP / SFTP
Option 1
Option 2
Option 3
Cloud
On-Premise

Documents

ITM362 Support for Hybrid Solutions with SAP Solution · PDF filePublic ITM362 – Support for Hybrid Solutions with SAP Solution Manager