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ITM220 – Making the New Graphical Modeling
Work for You in SAP Solution Manager 7.2
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2 Public
Speakers
Las Vegas, Oct 19 - 23
Tim Steuer
Barcelona, Nov 10 - 12
Tim Steuer
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3 Public
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4 Public
Agenda
Making the New Graphical Modeling Work for You in SAP Solution Manager 7.2
SAP Solution Manager 7.2 Overview
Process Management
– Process diagrams
– Modeling elements
Summary
Public
SAP Solution Manager
Overview
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6 Public
SAP Solution Manager 7.2: Get More out of Your SAP Investment
SAP Solution Manager 7.2 powers implementation and
eases communication with the business
SAP Solution Manager 7.2 continues focus on operations
and on IT
Highlights of the new release:
Process Management
Business value through SAP Cloud adoption
More SAP Solution Manager value through in-memory technology
This is the current state of planning and may be changed by SAP at any time.
BPM
(S/4)
HANA Cloud
Simpler Business / IT Alignment
with new Process Management
Full Support of
SAP Hybrid Solutions
Full Support of HANA
and S/4 HANA
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 7 Public
Request of new business functions
The business is requesting more
functionalities and new capabilities from IT
because of growing or ever changing business
requirements. Maintain business continuity and
enable innovation.
To stay agile and competitive you have to
meet changing or growing business
requirements. You need to invest into new
functionalities and enhanced capabilities.
Your Challenges in Managing an IT Environment Growing demand and pressure to support business demand
Utilize new technologies
To leverage the full potential of your SAP
engagement you follow our newest
technology in order to speed up processes
and stay ahead of competitors.
Keep the systems running
You need to manage a complex and
growing or changing IT environment
plus leverage best practices for
application lifecycle management (ALM).
CIO
0
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 8 Public
Maximize the value of your
support engagement with SAP
Solution Manager.
SAP Solution Manager The centerpiece of your support engagement
Leverage SAP Innovations
Implement and manage SAP innovations
like SAP HANA, mobile solutions or
hybrid IT landscapes and leverage the
full potential of your SAP partnership.
Improve IT Management
ITIL-aligned IT Service Management
and ALM Processes to manage SAP
and non-SAP components plus proven
methodologies.
SAP Solution
Manager
Enable Business Innovation
Detect and realize improvement
potentials of your business processes
and implement new business models to
gain competitive advantage.
Access to SAP experts… …and support services.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9 Public
Minor release
Urgent change
Change
SAP Solution Manager Product Description
Business
Continuity Compliance Efficiency Time to Market
Service request
Request for
change
Business process monitoring
and analytics
Monitoring of systems, technical
scenarios and end user experience
Process Management
Build mgmt.
Test mgmt.
Build
execution
Test
execution
Deployment
execution Release &
deployment mgmt.
IT service management
Run SAP like a factory
Project Major release
Enhancement
Problem
Incident
IT Requirement
Business
requirements
IT portfolio & project management
Build SAP like a factory
Public
Process Management
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 11 Public
Solution documentation
SAP Solution Manager 7.2 comes with a
dramatically improved solution
documentation capability.
SAP Solution Manager solution documentation
Web-based documentation experience
Integrated BPMN process editor
Multi-level hierarchies
Processes assembled from re-use libraries
Integrated process experience
Project and Portfolio Management integration
Business Process Monitoring integration
Change and Request Management integration
Test Management integration
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 12 Public
Process modelling
Graphical process modelling
Process diagrams provide control flow centric views
on processes
Process diagrams follow BPMN specification
Modelling elements are not just integrated with SAP
Solution Manager they are managed by SAP Solution
Manager
– Shared process definition
– Shared documentation
– Shared lifecycle
– …
SAP Solution Manager 7.2 comes with an
integrated graphical BPMN process
editor.
Planned
Innovations
Process diagrams are now part
of the single source of truth.
XXXXXX
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13 Public
Process diagrams
Process diagram are tailored to specific needs
– End user perspective versus
– Implementation perspective versus
– Business process monitoring perspective
– …
Lanes can be organized by
– Role (participant) or
– System
Process definition
Multiple diagrams
One process definition, multiple tailored
diagrams.
Planned
Innovations
Public
Process diagram “by Role” designed to explain
process flow.
Role
System
XXXXXX
Planned
Innovations
Public
Process diagram “by System” designed for
Business Process Monitoring.
System
Alert decorators
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16 Public
Diagram – by role
The lanes define the roles / participants which
participate in the process execution
Elements are assigned to the participants responsible
for its execution
Participants are defined Solution-wide
Palette: Lanes for Roles /
Participants
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 17 Public
Diagram – by system (1)
The lanes define the systems (Logical Component
Groups) which represent the runtime of the
assigned activities
A Logical Component Group shall be used if concrete
managed systems can be referenced
Logical Component Groups are defined Solution-wide
– Logical Component Groups refer to the Landscape
Management Database (LMDB) and group Logical
Components
– Logical Components define the technical systems
and system roles
Palette: Lanes for
Systems
Logical Component Group
and system according to
selected system role.
XXXXXXX
XXXXXXX
XX
XX
XX
X
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 18 Public
Diagram – by system (2)
Alternatively to the use of Logical Component
Groups, Free Components can be used as lane
definition to represent systems
Free Components are not replacing Logical
Components Groups but complementing them
Free Components shall be used if no or reference-
able technical system can be mapped
– E.g. Manual activities (no IT system)
– E.g. Microsoft Office (hard to reference a concrete
Office instance)
Free Components are defined Solution-wide as part
of the diagramming
Free Component
complementing Logical
Component Groups
Palette: Lanes /
Free Components
XX
XX
XX
X
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 19 Public
Activities / process steps (1)
Activities / process steps are the tasks executed
in the course of a process
Sequence flow connectors define the order of the
tasks and hence the process (control) flow
Process steps are re-used from the Process Step
Library
Process steps are the key element to access the
underlying executables / systems
Palette: Activities /
Process steps
Palette: Activities /
Process steps
XX
XX
XX
X
Process steps are
checked for
plausibility
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20 Public
Activities / Process steps (2)
How a task is
performed? Repeat task
until…?
Rollback to handle
exceptions.
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 21 Public
Data objects and data stores
While executing processes Data Objects may be
produced or touched
Data Objects are defined solution-wide as part of the
diagramming
Data Stores offer activities the possibility to
retrieve or update stored information (that will
persist even after the process terminated
Data Stores are defined Solution-wide as part of the
diagramming
Palette: Data
Objects
Data Store read by
Activity
Palette: Data Stores
Data Object input /
output
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 22 Public
Gateways
Gateways are used to control how sequence flows
interact as they converge and diverge within a
process
Parallel (AND) and Exclusive (XOR) are the main
usages
There could be many Gateways in a single process
Gateways are defined locally in the diagram
Palette: Gateways
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 23 Public
Start Events (1)
A Start Event indicates where a particular process
starts
There can be many Start Events in a single process
Start Events are defined locally in the diagram
Palette: Start
Events
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 24 Public
Start Events (2)
Start Events can point to predecessor processes
triggering the current process
None to many processes can be assigned to a Start
Event
Start Events with assigned process links and
assigned diagram can be used for navigation
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 25 Public
Intermediate Events (1)
An Intermediate Event indicates that “something”
happens in the course of a process
Intermediate Events do not terminate a process
Intermediate Events are used to show
– where messages are expected
– where delays are expected
Palette:
Intermediate Events
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 26 Public
Intermediate (Message) Events (2)
Interfaces and interface diagrams can be
assigned to Intermediate Events
The Intermediate Event will then become an
Intermediate Message Events
None to many interfaces can be assigned to an
Intermediate Message Event
Interface documentation can be linked into a process
Intermediate Message Events can be leveraged by
Business Process Monitoring
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 27 Public
End Events (1)
An End Event indicates where a process ends
There can be many End Events in a single process
End Events are defined locally in the diagram
Palette: End Events
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 28 Public
End Events (2)
End Events can point to successor processes
following the current process
None to many processes can be assigned to a End
Event
End Events with assigned process links and assigned
diagram can be used for navigation
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 29 Public
Collapsed Sub-Processes (1)
Collapsed Sub-Processes show embedded
processes that are executed in the course of a
process
The Collapsed Sub-Process does not show the
diagram of the embedded process but can be used
for navigation
Palette: Collapsed
Sub-Processes
Planned
Innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 30 Public
Collapsed Sub-Processes (2)
Collapsed Sub-Processes are used to shortcut the
embedded process
None or one process can be linked into a
Collapsed Sub-Process
Collapsed Sub-Processes can be used to
navigate to the linked process
Planned
Innovations
Public
Demo
Integrated BPMN process editor
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 32 Public
Summary
Process management delivered with
SAP Solution Manager 7.2
Planned
Innovations
SAP Solution Manager solution documentation
Web-based documentation experience
Integrated BPMN process editor
Multi-level hierarchies
Processes assembled from re-use libraries
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 33 Public
SAP TechEd Online Continue your SAP TechEd education after the event!
http://sapteched.com/online
Access replays of keynotes, Demo Jam, SAP TechEd live interviews, select lecture sessions, and more!
Hands-on replays
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Further Information
Related SAP TechEd sessions:
ITM266 – How to use the New Solution Documentation in SAP Solution Manager 7.2
SAP Public Web
scn.sap.com
www.sap.com
SAP Education and Certification Opportunities
www.sap.com/education
Watch SAP TechEd Online
www.sapteched.com/online
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Feedback Please complete your session evaluation for
ITM 220.
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Thank you
Contact information:
Tim Steuer Wulff-Heinrich Knapp
Program Lead SAP Solution Manager Product Manager
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 37 Public
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
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