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Page 1: ITM220 Making the New Graphical Modeling Work for You in ...ITM220 – Making the New Graphical Modeling Work for You in SAP Solution Manager 7.2 ... This document is provided without

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ITM220 – Making the New Graphical Modeling

Work for You in SAP Solution Manager 7.2

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Speakers

Las Vegas, Oct 19 - 23

Tim Steuer

Barcelona, Nov 10 - 12

Tim Steuer

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Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to

develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

time for any reason without notice. This document is provided without a warranty of any kind, either

express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.

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Agenda

Making the New Graphical Modeling Work for You in SAP Solution Manager 7.2

SAP Solution Manager 7.2 Overview

Process Management

– Process diagrams

– Modeling elements

Summary

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SAP Solution Manager

Overview

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SAP Solution Manager 7.2: Get More out of Your SAP Investment

SAP Solution Manager 7.2 powers implementation and

eases communication with the business

SAP Solution Manager 7.2 continues focus on operations

and on IT

Highlights of the new release:

Process Management

Business value through SAP Cloud adoption

More SAP Solution Manager value through in-memory technology

This is the current state of planning and may be changed by SAP at any time.

BPM

(S/4)

HANA Cloud

Simpler Business / IT Alignment

with new Process Management

Full Support of

SAP Hybrid Solutions

Full Support of HANA

and S/4 HANA

Planned

Innovations

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Request of new business functions

The business is requesting more

functionalities and new capabilities from IT

because of growing or ever changing business

requirements. Maintain business continuity and

enable innovation.

To stay agile and competitive you have to

meet changing or growing business

requirements. You need to invest into new

functionalities and enhanced capabilities.

Your Challenges in Managing an IT Environment Growing demand and pressure to support business demand

Utilize new technologies

To leverage the full potential of your SAP

engagement you follow our newest

technology in order to speed up processes

and stay ahead of competitors.

Keep the systems running

You need to manage a complex and

growing or changing IT environment

plus leverage best practices for

application lifecycle management (ALM).

CIO

0

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Maximize the value of your

support engagement with SAP

Solution Manager.

SAP Solution Manager The centerpiece of your support engagement

Leverage SAP Innovations

Implement and manage SAP innovations

like SAP HANA, mobile solutions or

hybrid IT landscapes and leverage the

full potential of your SAP partnership.

Improve IT Management

ITIL-aligned IT Service Management

and ALM Processes to manage SAP

and non-SAP components plus proven

methodologies.

SAP Solution

Manager

Enable Business Innovation

Detect and realize improvement

potentials of your business processes

and implement new business models to

gain competitive advantage.

Access to SAP experts… …and support services.

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Minor release

Urgent change

Change

SAP Solution Manager Product Description

Business

Continuity Compliance Efficiency Time to Market

Service request

Request for

change

Business process monitoring

and analytics

Monitoring of systems, technical

scenarios and end user experience

Process Management

Build mgmt.

Test mgmt.

Build

execution

Test

execution

Deployment

execution Release &

deployment mgmt.

IT service management

Run SAP like a factory

Project Major release

Enhancement

Problem

Incident

IT Requirement

Business

requirements

IT portfolio & project management

Build SAP like a factory

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Process Management

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Solution documentation

SAP Solution Manager 7.2 comes with a

dramatically improved solution

documentation capability.

SAP Solution Manager solution documentation

Web-based documentation experience

Integrated BPMN process editor

Multi-level hierarchies

Processes assembled from re-use libraries

Integrated process experience

Project and Portfolio Management integration

Business Process Monitoring integration

Change and Request Management integration

Test Management integration

Planned

Innovations

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Process modelling

Graphical process modelling

Process diagrams provide control flow centric views

on processes

Process diagrams follow BPMN specification

Modelling elements are not just integrated with SAP

Solution Manager they are managed by SAP Solution

Manager

– Shared process definition

– Shared documentation

– Shared lifecycle

– …

SAP Solution Manager 7.2 comes with an

integrated graphical BPMN process

editor.

Planned

Innovations

Process diagrams are now part

of the single source of truth.

XXXXXX

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Process diagrams

Process diagram are tailored to specific needs

– End user perspective versus

– Implementation perspective versus

– Business process monitoring perspective

– …

Lanes can be organized by

– Role (participant) or

– System

Process definition

Multiple diagrams

One process definition, multiple tailored

diagrams.

Planned

Innovations

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Process diagram “by Role” designed to explain

process flow.

Role

System

XXXXXX

Planned

Innovations

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Process diagram “by System” designed for

Business Process Monitoring.

System

Alert decorators

Planned

Innovations

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Diagram – by role

The lanes define the roles / participants which

participate in the process execution

Elements are assigned to the participants responsible

for its execution

Participants are defined Solution-wide

Palette: Lanes for Roles /

Participants

Planned

Innovations

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Diagram – by system (1)

The lanes define the systems (Logical Component

Groups) which represent the runtime of the

assigned activities

A Logical Component Group shall be used if concrete

managed systems can be referenced

Logical Component Groups are defined Solution-wide

– Logical Component Groups refer to the Landscape

Management Database (LMDB) and group Logical

Components

– Logical Components define the technical systems

and system roles

Palette: Lanes for

Systems

Logical Component Group

and system according to

selected system role.

XXXXXXX

XXXXXXX

XX

XX

XX

X

Planned

Innovations

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Diagram – by system (2)

Alternatively to the use of Logical Component

Groups, Free Components can be used as lane

definition to represent systems

Free Components are not replacing Logical

Components Groups but complementing them

Free Components shall be used if no or reference-

able technical system can be mapped

– E.g. Manual activities (no IT system)

– E.g. Microsoft Office (hard to reference a concrete

Office instance)

Free Components are defined Solution-wide as part

of the diagramming

Free Component

complementing Logical

Component Groups

Palette: Lanes /

Free Components

XX

XX

XX

X

Planned

Innovations

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Activities / process steps (1)

Activities / process steps are the tasks executed

in the course of a process

Sequence flow connectors define the order of the

tasks and hence the process (control) flow

Process steps are re-used from the Process Step

Library

Process steps are the key element to access the

underlying executables / systems

Palette: Activities /

Process steps

Palette: Activities /

Process steps

XX

XX

XX

X

Process steps are

checked for

plausibility

Planned

Innovations

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Activities / Process steps (2)

How a task is

performed? Repeat task

until…?

Rollback to handle

exceptions.

Planned

Innovations

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Data objects and data stores

While executing processes Data Objects may be

produced or touched

Data Objects are defined solution-wide as part of the

diagramming

Data Stores offer activities the possibility to

retrieve or update stored information (that will

persist even after the process terminated

Data Stores are defined Solution-wide as part of the

diagramming

Palette: Data

Objects

Data Store read by

Activity

Palette: Data Stores

Data Object input /

output

Planned

Innovations

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Gateways

Gateways are used to control how sequence flows

interact as they converge and diverge within a

process

Parallel (AND) and Exclusive (XOR) are the main

usages

There could be many Gateways in a single process

Gateways are defined locally in the diagram

Palette: Gateways

Planned

Innovations

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Start Events (1)

A Start Event indicates where a particular process

starts

There can be many Start Events in a single process

Start Events are defined locally in the diagram

Palette: Start

Events

Planned

Innovations

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Start Events (2)

Start Events can point to predecessor processes

triggering the current process

None to many processes can be assigned to a Start

Event

Start Events with assigned process links and

assigned diagram can be used for navigation

Planned

Innovations

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Intermediate Events (1)

An Intermediate Event indicates that “something”

happens in the course of a process

Intermediate Events do not terminate a process

Intermediate Events are used to show

– where messages are expected

– where delays are expected

Palette:

Intermediate Events

Planned

Innovations

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Intermediate (Message) Events (2)

Interfaces and interface diagrams can be

assigned to Intermediate Events

The Intermediate Event will then become an

Intermediate Message Events

None to many interfaces can be assigned to an

Intermediate Message Event

Interface documentation can be linked into a process

Intermediate Message Events can be leveraged by

Business Process Monitoring

Planned

Innovations

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End Events (1)

An End Event indicates where a process ends

There can be many End Events in a single process

End Events are defined locally in the diagram

Palette: End Events

Planned

Innovations

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End Events (2)

End Events can point to successor processes

following the current process

None to many processes can be assigned to a End

Event

End Events with assigned process links and assigned

diagram can be used for navigation

Planned

Innovations

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Collapsed Sub-Processes (1)

Collapsed Sub-Processes show embedded

processes that are executed in the course of a

process

The Collapsed Sub-Process does not show the

diagram of the embedded process but can be used

for navigation

Palette: Collapsed

Sub-Processes

Planned

Innovations

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Collapsed Sub-Processes (2)

Collapsed Sub-Processes are used to shortcut the

embedded process

None or one process can be linked into a

Collapsed Sub-Process

Collapsed Sub-Processes can be used to

navigate to the linked process

Planned

Innovations

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Demo

Integrated BPMN process editor

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Summary

Process management delivered with

SAP Solution Manager 7.2

Planned

Innovations

SAP Solution Manager solution documentation

Web-based documentation experience

Integrated BPMN process editor

Multi-level hierarchies

Processes assembled from re-use libraries

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SAP TechEd Online Continue your SAP TechEd education after the event!

http://sapteched.com/online

Access replays of keynotes, Demo Jam, SAP TechEd live interviews, select lecture sessions, and more!

Hands-on replays

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Further Information

Related SAP TechEd sessions:

ITM266 – How to use the New Solution Documentation in SAP Solution Manager 7.2

SAP Public Web

scn.sap.com

www.sap.com

SAP Education and Certification Opportunities

www.sap.com/education

Watch SAP TechEd Online

www.sapteched.com/online

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Feedback Please complete your session evaluation for

ITM 220.

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Thank you

Contact information:

Tim Steuer Wulff-Heinrich Knapp

Program Lead SAP Solution Manager Product Manager

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These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and

services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future

developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-

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