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itSMF Annual Conference 2013
ITIL Certification in Hong Kong Market
Mr. Eddie TsuiMr. Eddie Tsui
APMG Approved Trainer, Director of itSMF,
Director of Applied Technology,
APMG-International
www.apmg-international.com
Take away
Where are YOU now?
Where do YOU want to be?Where do YOU want to be?
How to get there?
APMG Group
• APMG-International is a leading Examination Institute
• Official Accreditor of the UK Government's Cabinet Office, and by the United Kingdom Accreditation Service (UKAS) as a certification body.
• Established PRINCE2® & MSP® and others as de facto standards for managing projects & programmes
• Owns the ISO/IEC20000 scheme
• wide portfolio of certifications
Best Practice ‘Partnership’
CustodianNow part of the Cabinet Office – Efficiency and Reform Unit
Governance:
CSB:Combined Strategy
Board
CO formerly
Official Publisher Official Accreditor
– Efficiency and Reform UnitBoard
CMB:Combined
Management Board
The Cabinet Office Portfolio
ITIL Global Scheme
©APM Group 2009
Applied Technology
History• Founded in 2001
• HK, SG, TW
• APMG
Offering
Strategy
• People, Process, Product, Partner
• Coaching vsHand-in-hand
Competency• Waion Group
• Consulting, Training
• Fact-Based
Benchmarking
Taiwan
Hand-in-handHong Kong
Singapore
Global ITIL qualifications Statistics( ITIL Expert 16707 up to Oct.2012)
Global ITIL qualifications Statistics
Technology Landscape
•.NET, JAVA, DB, Web, Apps
•ERP, CRM, POS, HRM, BPM, BI
IT System/Apps
Development
•PMI, ITIL, Prince, CMMi, CISSP, CoBit, ISO20K, 27001…
•Windows, Linux, Unix, AIX, Cloud, Telephony, Security Networking…
ConsultingInfrastructure
IT Landscape
Product Vendor
(IBM, Microsoft, Oracle, Cisco, HP…)
System Integrator
(JOS, ASL, Microware, Toppan Forms, GTI, Datacraft…)
IT
Organization
(HKSAR, MTR, CLP, JC, Banks…)
Consulting & Training
(Big4, Accenture, Cap Gemini, Quint…)
IT
Organization LandscapeCEO
CIO CMO COO CTO …
CFO
App/System Mgr
Development Mgr
Infra Mgr
Job Landscape in HK (7,034)
System/App
(2,188)
System/App
(2,188)
System Manager
System Analyst
Development
(2,446)
Development
(2,446)
Development Mgr
System Analyst
Infrastructure
(~1,000)
Infrastructure
(~1,000)
Infra Manager
Security Officer
Project
Management &
Consulting
(~1,400)
Project
Management &
Consulting
(~1,400)
Project Manager
Business AnalystSystem Analyst
Programmer
System Admin
System Specialist…
System Analyst
DB Admin
Web Master
Programmer/QA…
Security Officer
Desktop Support
Network Engineer
Maintenance Eng
Business Analyst
Technical Writer
Consultant
IT Trainer
Source: www.jobsdb.com/hk
System/Application Jobs
Job Requirements� Education: Under Grad from Major Universities
or above
� Experience: 3 years + # of years Projects
experiencesexperiences
� IT Skill Certification: SAP, JDE, Siebel, Cisco, Exchange, SharePoint
� Professional Certification: Prince2, ITIL, Sourcing Governance, M_o_R, ISO20000, ISO27001
Development Jobs
Job Requirements� Education: Diploma, HiDip, UnderGrad from
Major Universities
� Experience: Fresh Grad + # of Projects experiencesexperiences
� IT Skill Certification: Java, .NET, DBA, Web Master
� Professional Certification: Prince2, ITIL, CMMi, Agile…
Infrastructure Jobs
Job Requirements
� Education: F.5, Diploma, HiDip, Under Grad from
Major Universities
� Experience: Fresh Grad + # of Years of experiences
� IT Skill Certification: MCSE, MCT, CCNA, CISSP, � IT Skill Certification: MCSE, MCT, CCNA, CISSP,
CISA…
� Professional Certification: CMDB, ITIL, ISO20000,
25999, 27001, Agile…
Project Management & Consulting Jobs
Job Requirements
� Education: Under grad + Master/MBA from Major
Universities
� Experience: 5 Years+ of experiences
� IT Skill Certification: some� IT Skill Certification: some
� Professional Certification: Prince2, AgilePM, ITIL,
ISO20000, 25999, 27001, COBIT 5, M_o_R, Sourcing
Governance…
Salary Range (HKD)
Job Type Start to Max
System/App 12,000- 60,000- 250,000-
Development 10,000- 70,000- 250,000-
Infrastructure 8,000- 50,000- 200,000-
Project
Management &
Consulting
30,000- 100,000- 300,000-
Ave Salary by Title
Source: www.jobsdb.com/hk
Salary Raise by Job Function
Source: www.jobsdb.com/hk
What’s Next?
Strategic
• CIO
• DirectorManagement
• Accredited Consultant
• Accredited Trainer
Consultant
• Affiliates
• SpecialistExpert
Operational
Tactical
CredentialExperienceQualification
Summary
• Check “Where You Are” in your career path.
• Identify “What is missing” in your profile.
• Set your SMART Goal to achieve it.
Further Information
• Contact Details:
T: +86 (0) 532 85789591
• ITIL Official Website – www.itil-officialsite.com• ITIL Official Website – www.itil-officialsite.com
• Our Website – www.apmg-international.com
ANY QUESTIONS?
www.apmg-international.com
