IT(es) Project Management - Current and forthcoming Challenges.ppt

7/27/2019 IT(es) Project Management - Current and forthcoming Challenges.ppt

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IT(es) Project Management:

Current and forthcoming ChallengesKey requirements for IT software professionals

Dr. S. C. Rastogi Head, Project Management Center of Excellence,

Satyam Learning Center,Satyam Computer Services Ltd., Hyderabad



AGENDA

• Growing Demand of PM professionals

• Global scenario of IT Projects successes & failures

* Some Current Statistics

* Reasons for IT projects success* Some commonly identified problems* Project Mgt. vs. Quality Mgt.

• Major Gaps between PM education practice & requirements

* Sources of PM knowledge :Professional bodies

* Sources of PM knowledge :B-Schools & Universities* The Gaps

• How to bridge the gaps?* What professional bodies can do!

* B-school and Universities



Growing Demand of PM professionals

• India emerging as a “super power” and it is forus to improve our execution/implementationcapabilities

• Following is what the FM said in his currentBudget speech, for Infrastructure & IT (es)Projects……in the coming time…..



Infrastructure Sector

• Build roads to connect all villages housing over 1000

persons.

• Construct 60 lakhs additional houses for the poor.

• Provide drinking water to the 74,000 habitations notcovered so far.

• Rural Electrification for 1,25,000 villages and offer

electric connection to 2.3 crores households.

• Give telephone connectivity to the remaining 66,882villages.



IT(ES) Sector Projects

• Employment to double by 2008 (currently

more than 1 million)

• Currently, the industry is experiencingshortage of 15% to 20% appropriate mid-levelexecutives

• Assuming 10% of the employed population in ITES

industry will be professionals with the role of a project manager/leader , there is a need for anadditional 125,000 project managers by2008 in this sector alone



Global scenario of IT Projects successes & failures

• The Standish Group International, Inc „s most

often quoted CHAOS statistics are :Year Successful Failed or

Challenged

1994 16% 84%

1998 26% 74%

2002 29% 71%

Based on a total survey of 50,000 IT projects over the years including 9,236 in 2002-03

Failed: means terminated before completion; Challenged means overrun in cost/ time

f



Global scenario of IT Projects successes & failures

• Cost Overruns = 45 % (down from 189% in „94) • Time overruns = 63 % (down from 222% in „94)

• Features delivered = 67% (up from 61% in „94)

• Two of the top Three reasons for thisimprovement are:

* Better Skilled Project Managers

* Better PM Tools to monitor & control progress

• 97% of the Successful projects had the ExperiencedProject Manager



Reasons for IT projects success

Key Reasons for Project Success:

• Executive Support

• Experienced Project Manager

• User Involvement

• Clear Business Objectives/ Firm basic reqt.

• Formal Methodology (PM Tools helps)

• Reliable estimates



Some commonly identified problems

• Misunderstanding Users Needs

• Project Scope is ill-defined• Project Changes are mis-managed

• Project Estimates are very inaccurate

• Poorly planned Schedule, Tracking & Control• Problem in communications (specially

multinational projects)

• Inadequate Resource Skills

• Teamwork issues (multi-cultural; distributed)

• Attrition



Project Mgt. vs. Quality Mgt.

Typical Question:

Is QM a part of PM? Or

Is PM a part of QM?

Answer to both is „YES‟ !

How do we integrate this??

* Put Project and Quality Management under the

umbrella of an Enterprise Project Management

(EPM) structure

* Include Project Management concepts (scope, time, cost etc),

tools and techniques in Six Sigma Training

* Include SDLC concepts into PM processes

M j GAPS b t PM d ti



Major GAPS between PM educationpractice & requirements

IT PM Education must focus on following

Knowledge & Skills1. Software Development Processes:

2. Project Risk management

3. Project Scope management

4. Project Cost & budgeting Management5. Project Time management: Planning,

Scheduling, Tracking & Monitoring, controlling

6. Project Communication Management

7. Project HR management8. Project Quality Management

9. Project Procurement management

10.Project Estimation methods

M j GAPS b t PM d ti



Major GAPS between PM educationpractice & requirements

IT PM Education must focus on followingadditional Knowledge & Skills

1. Project management Tools

2. Managing Multiple Projects

3. Program & Project Portfolio Management4. Setting up PMO

5. Enterprise-wide Project Management

6. Earned Value Management Systems

7. Project Productivity improvement methods(TOC, 6Sigma, Extreme programming etc etc..)

8. Project Requirement engineering

9. Cross-cultural sensitization etc. etc.



Sources of PM knowledge :Professional bodies

• Following Professional bodies are offering formalknowledge input and certification for developing

competency in Project Management

• PMI- Project Management Institute, USA(having about 100,000 PMP certified professionals

globally, but only about 3,500 in India)

• IPMA- International Proj. Mgt. Association, (IPMA level A,B,C, D certification)

• APM Group, UK – PRINCE2 certification• AIPM- Australian Institute of Project Mgt etc.

• Normally just 40 hours of input thru’ RegisteredEducation Providers + exam preparation



Sources of PM knowledge :B-Schools & Universities

• India: Out of the Top 10 B-School only 1

offers as 1 core subject, and 6 offer only 1-2electives in Project management

• USA: About 30 Universities offer MBA levelProject management courses . Some (likeStanford Univ) offer 6 full semester coursesExecutive education



How to bridge the gaps?



What professional bodies/ industries can do!

• At University level create awareness among studentsthru‟ workshops/ projects/ awards etc. etc.

(like PMI-PCC, Hyderabad chapter did for 1572 students in Engg.

Colleges in 10 cities in AP, Karnataka, Tamilnadu & Kerala)

• At PG level, offer joint Electives/ train Professors in PMcourses

(like PMI-PCC, Hyderabad Chapter did in IIIT, Hyderabad)

• Train their own Project managers/ prospective Projectmanagers in the specialized skills

(like Satyam has just developed Satyam Project Management,integrating SDLC & PMI processes, specific to IT industry)



B-school and Universities

• Develop Electives and Core courses in

association with the Industries, may be thruprofessional bodies like PMI, IPMA, APM etc, orother USA-based B-schools and Universities

• Promote the need of PM courses in the light of the MASSIVE demand in the country, as wellas the „extra income opportunity‟ it offers.

(in USA an trained Project Manager earns 14% more than anuntrained one)



The Time Has Come….

• To change the current PM practice in India from itsroots

• To recognize the need for a formal education in PM

• To appreciate the value of effective and efficient PM inthe use of scarce resources of a nation like India.

• For our PM Professional Bodies & Top Managementschools to take the lead in giving PM discipline anindependent status



Summary

• Growing Demand of PM professionals

• Global scenario of IT Projects successes & failures

* Some Current Statistics

* Reasons for IT projects success* Some commonly identified problems

* Project Mgt. vs. Quality Mgt.

• Major GAPS between PM education practice & requirements

* Sources of PM knowledge :Professional bodies

* Sources of PM knowledge :B-Schools & Universities* The Gaps

• How to bridge the gaps?* What professional bodies can do! (PMI-PCC, Hyd)

* B-school and Universities



Acknowledgements

• Prof Ajay Parasrampuria & Mr Gautam Desai, “ProjectManagement Education in India: A business School

perspective”,Gyan Lahari, APAC conference PMI-PCC, Hyd

chapter, 2005

• 2004 Third Quarter research report, CHAOS Demographics, The

Standish group, USA

• Extreme Chaos, The Standish group international, USA, researchreport 2001

• P Seenivasan & others “ PMCDP for students community-anupdate” reported at Gyan Lahari, APAC conference during PMI-PCC, Hyd chapter. 2005



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IT(es) Project Management - Current and forthcoming Challenges.ppt