ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In ... · Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and cell phone

ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In-Canal)

O p E r aT I O n s M a n u a l

Table of Contents

Overview Features,ControlsandIdentification . . . . . . . . . . . . . 1

preparation Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 BatteryIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 InsertionandRemoval . . . . . . . . . . . . . . . . . . . . . . . . 7

Operation On&Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 VolumeControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 MultimemorySettings . . . . . . . . . . . . . . . . . . . . . . . . 11 DirectionalSettings . . . . . . . . . . . . . . . . . . . . . . . . . . 13 TelephoneUse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 T2(touch-tone)Function . . . . . . . . . . . . . . . . . . . . . . 18 SelfCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 SummaryofSettings . . . . . . . . . . . . . . . . . . . . . . . . . 22

Hearing system Care InstrumentCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ServiceandRepair . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 TroubleshootingGuide . . . . . . . . . . . . . . . . . . . . . . . 25

Tips for Better Communication ForYou . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 ForYourFamilyandFriends . . . . . . . . . . . . . . . . . . . 27

FDa Information RequiredInformation . . . . . . . . . . . . . . . . . . . . . . . . . 28

Myhearinginstrumentisa/an:

ITE(In-The-Ear)seepage1 ITC(In-The-Canal)seepage2 CIC(Completely-In-Canal)seepage3

1

ITE Overview

Features, Controls and IdentificationYour hearing system controls include:1 . Microphoneopening(s)

2 . Batterycompartment(on/offcontrol)

3 . Vent(optional)

4 . Soundoutlet(receiver)andwaxprotectionsystem

Your hearing system can be identified by: 5 . Locationofserialnumber: REDRight BLUELeft

1

2

3

Multimemory Button (Optional)

Volume Control (Optional)

ITE Battery size: 13

4

00-00000000

5

2

ITC Overview

Features, Controls and IdentificationYour hearing system controls include:1 . Microphoneopening(s)


3 . Vent(optional)


Your hearing system can be identified by:5 . Locationofserialnumber:rEDRight BluELeft

1

2

3

4

00-00000000

5

Multimemory Button (Optional)

Volume Control (Optional)

ITC Battery size: 312

3

Features, Controls and IdentificationYour hearing system controls include:1 . Multimemorybutton(optional)

2 . Microphoneopening



5 . Removalhandle

6 . Vent(optional)

Your hearing system can be identified by the color of the instrument case (red is for the right ear and blue is for the left ear) and the serial number:

7 . Locationofserialnumber

CIC Overview

3

2

4

65

1

00-00000000

7

CIC Battery size: 10

4

preparation

BatteriesYourhearingsystemusesabatteryasitspowersource .Thisbatterysizecanbeidentifiedbytheorange(13),brown(312),oryellow(10)colorcodeonthepackaging .

To insert or replace the battery:

1 . Usethenailgriponthebatterydoor .

2 . Openthebatterydoorgentlyandremovetheoldbattery .

3 . Removethetabfromthenewbattery .

4 . Lineupthebattery’s“+”sign(flatsideofthebattery)withthe“+”onthebatterydoor .

5 . Closethebatterydoor .

Myhearinginstrumentusesa:

13battery(ITE)–Orange 312battery(ITC)–Brown 10battery(CIC)–Yellow

5

preparation

1 2

3 4

5

6

preparation

Battery Indicator TonesAnindicatorwillsoundwhenthebatteryvoltageislow .Youhaveapproximately5minutes*toreplacethebattery .Anindicatorwillsoundjustbeforethebatterystopsworking .

* Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.

Helpful Hints

• NEVERFORCETHEBATTERYDOORSHUT;thiscouldresultinseriousdamage;ifthedoorwillnotclosesecurely,checkthatthebatteryisinsertedcorrectly .

• Donotopenthebatterydoortoofarordamageislikelytooccur .

• Becauseoftheirsize,it’sagoodideatochangeandreplacebatteriesaboveatableordesktoreducetheriskofdroppingtheinstrumentorbattery .

• Disposeofusedbatteriesimmediatelyintheproperwasteorrecyclingcontainer .

• Becausebatteriescanvaryinsizeandperformance,yourhearingcareprofessionalisyourbestsourceforlifespanestimatesandverificationthatyouareusingthepropersizeandtype .

7

preparation

Insertion and removalTo insert the hearing instrument:

1 . Holdtheinstrumentwithyourthumbandforefingerontheouteredgesofthecase .

2 . Tiltyourhandslightlyforwardandgentlyinsertthecanaltipoftheinstrumentintoyourearcanalandrotatetheinstrumentbackward .Softlypresstheinstrumentintoplacewithyourfingertip .

To remove the hearing instrument:

Grasptheinstrumentwithyourthumbandforefinger;gentlyrotateitasyoupulloutward .

Deviceswithremovalhandle:graspremovalhandleandgentlyremovefromear .

1 2

8

preparation

Helpful Hints

• Minorirritationandinflammationmayoccurasyourearbecomesaccustomedtohavinganobjectinit;ifso,pleasecontactyourhearingcareprofessional

• Ifanactualallergicreactionoccurs,alternativematerialsareavailable;contactyourhearingcareprofessional

• Severeswelling,dischargefromtheear,excessivewax,orotherunusualconditionswarrantimmediateconsultationwithaphysician

Warnings

Batteriesaredangerousifswallowed .Tohelppreventtheaccidentalingestionofbatteries:

Keepoutofreachofchildrenandpets

Checkyourmedicationsbeforetakingthem–batterieshavebeenmistakenforpills

Neverputbatteriesinyourmouth,astheycaneasilybeswallowed

�National�Button�Battery�Ingestion�Hotline:�202-625-3333

9

Operation

Insertabatteryandcompletelyclosethebatterydoor .

Deviceswithvolumecontrol:Rotateforwardtoturndeviceon .

To turn OFF: Openthebatterydooruntilthebatteryisnolongertouchingthebatterycontacts .

SomehearinginstrumentsareprogrammedtohaveaPower-Ondelay .Yourhearingprofessionalwillplaceacheckintheboxbelowifyourhearinginstrumentshavethisfeature .

ThePower-Ondelaymeansthatyourinstrumentswilltakeseveralsecondstopoweruponcetheyhavebeenturnedon .Thisfeatureallowsyoutogetthehearinginstrumentsinyourearbeforetheystarttoamplifysound .Youmayhearatoneseriesindicatingthatyourdeviceisfullypoweredon .

On & OffTo turn On:

Myvolumecontrolisalsoanon/offswitch .

MyhearinginstrumenthasaPower-Ondelay .

10

Operation

Volume Control

Toturntheinstrument“on,”useyourfingertiptorotatethevolumecontrolforward,towardyourface .

1 .Tomakesoundslouder,continuetorotatethecontrolforward,towardyourface .

2 .Tomakesoundssofter,useyourfingertiptorotatethecontroltowardthebackofyourhead .

3 .Yourhearinginstrumentsmaybeprogrammedtobeepwhenyoureachthecorrectsetting .

On Or VOlume Increase

decrease VOlume Or Off

Myhearinginstrumenthasavolumecontrol .Pleasereadthesectionbelow .

Myhearinginstrumentvolumeissetautomatically .Seepage11 .

MyhearinginstrumentusesT2forvolumecontrol .Seepage18 .

11

Operation

Yourhearingsystemhasbeensettoaspecificvolumelevelbyyourhearingcareprofessional .Ifsoundsaregenerallytooloudortoosoft,pleasecontactyourhearingcareprofessionalforadviceandadjustment .

Multimemory settings

Yourhearingcareprofessionalcansetuptofourhearingprogramsforyou .TheseadditionalprogramsareaccessedbypressingtheMultimemorybuttoninward .

MyhearinginstrumenthasMultimemory .Pleasereadthesectionbelow .

MyhearinginstrumentdoesnothaveMultimemory .Seepage13 .

Myhearingsystemhas:

Optimalvolumecontrolindicator Minimumvolumecontrolindicator Maximumvolumecontrolindicator

12

Operation

WhenyoupresstheMultimemorybutton,youmayhearanindicatororatoneseriesindicatingthedevicehaschangedtothenextprogram .Yourhearinginstrumenthasbeensetupwiththefollowingenvironments .

Program Tone Speech Environment

1 1Tone “One” Normal

2 2Tones “Two”

3 3Tones “Three”

4 4Tones “Four”

13

Operation

Directional settings

Directionalmicrophoneshelpimprovespeechunderstandinginnoisysituations .

Yourhearingsystemhasbeensetupwiththefollowingdirectionalsettings:

Program DirectionalSetting

1 Automatic Manual Off




Myhearingsystemusesdirectionalmicrophones .Pleasereadtheinformationbelow .

Myhearingsystemusesomnidirectionalmicrophones .SeeTelephoneUsesectiononpage14 .

14

Operation

Whenthedirectionalmicrophonesareactivatedautomatically(automatic),thehearinginstrumentwillcontinuallymonitortheenvironmentandgraduallyadjusttotheappropriatemodetooptimizespeechintelligibility .

WhenthedirectionalmicrophonesareactivatedbypushingtheMultimemorybutton(manual),thehearinginstrumentoptimizesspeechwhenyouselectthedirectionalmemory .

Askyourhearingcareprofessionalaboutyourparticulardirectionalsettings .

Telephone use Yourhearinginstrumentsareequippedwithtoolstohelpyoueffectivelycommunicateonthetelephone .Yourhearingprofessionalwillcheckthebox/boxesthatrepresentthetelephonesettingsinyourinstruments .

Myhearinginstrumentshavethefollowingtelephonesetting(s):

AutomaticTelephoneResponse .Seepage15 . AutomaticTelecoil .SeePage15 . Telecoil .Seepage16 .ThetelecoilislocatedinProgram_____________________________ .

Abeeporindicatortoneisenabledonmyinstrumentstosignalwhenthedeviceswitchestothetelephonesetting .

15

Operation

automatic Telephone response and automatic Telecoil

Theseoptionsactivatethetelephoneresponseautomaticallywhenusedwithahearingaidcompatibletelephone .Touse,placethetelephonereceiveronyourearasyounormallywouldandthehearinginstrumentwillselectthetelephonesetting .Itmightbenecessarytomovethetelephonereceiverslightlytofindthebestreception .Oncethetelephoneisremovedfromtheear,thehearinginstrumentwillswitchbacktothenormallisteningmode .

note:Ifyouhaveahearingaidcompatiblephone,butyourAutomaticTelephoneResponseorAutomaticTelecoildoesnotswitchtothetelephonesettingautomatically,yourhearingprofessionalcanprovideyouwithasmallmagnettoplaceonyourtelephonereceiver .Thismagnetwillhelpactivateyourautomatictelephoneoption .

16

Operation

Telecoil and Manual switchingHearinginstrumentswithamanualtelecoilallowyoutoswitchthedevicestotelephonemodewhenneeded .

ManuallyswitchedtelecoilsareactivatedbychoosingthetelecoilsettingusingtheMultimemorybutton .

General Telephone useSomehearinginstrumentsworkbestbyholdingthephonecloseto,butnotfullycoveringyourear .Insomeinstances,ifyouencounterwhistling(feedback),tiltthereceiveratanangleuntilthewhistlingstops .Yourhearingprofessionalcanprovideinstructionsandtechniquesforyourspecificneeds .

17

Operation

DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions. For example, the sum of a hearing aid rating of 2 (M2/T2) and a telephone rating of 3 (M3/T3) would result in a combined rating of 5. Any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.”

The immunity of this hearing aid is at least M2/T2. The equipment performance measurements, categories and system classifications are based upon the best information available but cannot guarantee that all users will be satisfied.

NOTE: The performance of individual hearing aids may vary with individual cell phones. Therefore, please try this hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase. For additional guidance, please ask your cell phone provider for the booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.”

18

Operation

T2 (touch-tone) Function

Youmayuseacellphone,cordlesstelephone,orcordedtelephonetoadjustyourhearingsystem .ThetelephoneMUST“beep”whenthekeysarepressedforthisfunctiontowork .Ifyourtelephonedoesnot“beep”whenthekeysarepressed,consultyourtelephoneoperator’smanualorcontactyourtelephoneserviceprovider .

•Holdthephoneapproximately3inchesfromtheear

•Press**to“wake”T²(atoneseriesindicatesthatitisreadyforacommand)

•Pressthetelephonekeythatcorrespondstothedesiredfunction

•T²will“sleep”after20seconds

use the following keypad buttons to remotely adjust your hearing aid settings.

MyhearinginstrumenthasT2capability .Pleasereadthesectionbelow .

MyhearinginstrumentdoesnothaveT2capability .Seepage20 .

Volume

Memory Memory

Press2timestowake

Mute

Volume

19

Operation

sYMpTOM pOssIBlE CausEs sOluTIOns

Hearingsystemnotrespondingtotelephonecommand

Telephonekeysnotemittingbeeptones

Consulttelephoneoperator’smanualtoenablebeeptones

T²notunlockedpriortocommand

Press**andlistenforuniqueT²indicator

Telephonetoofarfromhearingsystem

Bringtelephoneclosertohearingsystemmicrophone

Incorrectkeycommand

Press**towakethenpress2or8toincreaseordecreasevolumeor4or6tochangeprogramsifdevicehasmultipleprograms

Hearingsystemrespondedbutwon’trespondtolatercommand

T²automatically“sleeps”20secondsafterlastcommand

Press**towakethenpresskeythatcorrespondstodesiredaction

Troubleshooting Guide

20

Operation

self CheckSomehearingsystemscanrunadiagnostictestoftheirownperformance .ThisfeatureiscalledSelfCheck .Yourhearingcareprofessionalwillchecktheboxbelowifthisfeatureisactivated .

To perform the self Check:

1 . Openandclosethebatterydoorthreetimes .

2 . Placethehearingsysteminyourear .

3 . Listenforthestatusindicator .

4 . Scheduleanappointmentwithyourhearingcareprofessional,ifneeded .

MySelfCheckfeatureisactivated .

MySelfCheckindicatorisa:

SpeechIndicator(“Good”/“MakeAppointment”)

ToneIndicator

21

Operation

reminderSomehearingsystemshavebeenprogrammedwithaReminderindicatingthatitistimetoscheduleanappointment .Yourhearingcareprofessionalwillchecktheboxbelowifthisfeatureisactivated .

TheReminderwilloccurautomatically .WhenyouheartheReminderindicator,pleasecontactyourhearingcareprofessional .

MyReminderfeatureisactivated .

MyReminderindicatorisa:

SpeechIndicator(“MakeAppointment”)

ToneIndicator

22

Operation

summary of settings

Environment Directional setting Indicator Tone On Indicator Tone Type

Program1 Normal OffAutomatic

YesNo

Speech1Tone

Program2OffAutomaticManual

YesNo

Speech2TonesToneSeries


YesNo



YesNo


LowBattery — — YesNo

SpeechToneSeries

PowerOn — — — ToneSeries

VolumeControl — — YesNo

OptimalVCMinimumVCMaximumVC

ToneSeries

Standby — — YesNo ToneSeries

PushandHold — — YesNo

SpeechToneSeries

SelfCheck — — YesNo

SpeechToneSeries

Reminder — — YesNo

SpeechToneSeries

23

Operation

Environment Directional setting Indicator Tone On Indicator Tone Type

Program1 Normal OffAutomatic

YesNo

Speech1Tone


YesNo



YesNo



YesNo


LowBattery — — YesNo

SpeechToneSeries

PowerOn — — — ToneSeries

VolumeControl — — YesNo

OptimalVCMinimumVCMaximumVC

ToneSeries

Standby — — YesNo ToneSeries

PushandHold — — YesNo

SpeechToneSeries

SelfCheck — — YesNo

SpeechToneSeries

Reminder — — YesNo

SpeechToneSeries

24

Hearing system Care

Instrument CareDoyourbesttokeepyourhearinginstrumentcleanatalltimes .Heat,moistureandforeignsubstancescanresultinpoorperformance .

• Cleandailyoverasoftclothtopreventdamagefromafalltoahardsurface

• Useacleaningbrushtocleandebrisfromaroundthemicrophone,receiverandthebatterycompartment

• Neverusewater,solvents,cleaningfluidsoroiltocleanyourinstrument

Yourhearingcareprofessionalcanprovidefurtherinformationonadditionalmaintenanceproceduresforyourhearingsystemifneeded .

Helpful Hints• Whennotwearingyourhearinginstruments,openthe

batterydoortoallowanymoisturetoevaporate

• Whennotinuse,removethebatteriescompletely;placeyourhearingsysteminthestoragecontainerandstore:

–Inadry,safeplace

–Awayfromdirectsunlightorheattoavoidextremetemperatures

–Whereyoucaneasilyfindthem

–Safelyoutofreachofpetsandchildren

• Donottakeapartyourhearinginstrumentsorinsertthecleaningtoolsinsidethem

25

Hearing system Care

service and repair

If,foranyreason,yourhearingsystemdoesnotoperateproperly,doNOTattempttofixityourself .Notonlyareyoulikelytoviolateanyapplicablewarrantiesorinsurance,youcouldeasilycausefurtherdamage .Shouldyourhearingsystemfailorperformpoorly,checktheguidebelowforpossiblesolutions .Ifproblemscontinue,contactyourhearingcareprofessionalforadviceandassistance .

Troubleshooting Guide

sYMpTOM pOssIBlE CausEs sOluTIOns

NotLoudEnough

Lowbattery Replacebattery

Waxordebrisinthemicrophoneorreceiver

Cleanbothmicrophoneandreceiverwithbrush

Changewaxpreventionsystem

Hearingchange Contactyourhearingcareprofessional

InconsistentPerformance


Unclear,DistortedPerformance


Defectivehearinginstrument

Contactyourhearingcareprofessional

Dead


Waxordebrisinthemicrophoneorreceiver

Cleanbothmicrophoneandreceiverwithbrush .Changewaxpreventionsystem .

26

Tips for Better Communication

Yourhearingcareprofessionalwillrecommendanappropriatescheduletohelpyouadapttoyournewhearingsystem .Itwilltakepractice,timeandpatienceforyourbraintoadapttothenewsoundsthatyourhearingsystemprovides .Hearingisonlypartofhowwesharethoughts,ideasandfeelings .Readinglips,facialexpressionsandgesturescanhelpthelearningprocessandaddtowhatamplificationalonemaymiss .

Pleasereviewthefollowingsimplecommunicationtips:

For You•Moveclosertoandlookatthespeaker

• Sitface-to-faceinaquietroom

• Trydifferentlocationstofindthebestplacetolisten

• Minimizedistractions

• Backgroundnoisesmaybefrustratingatfirst;remember,youhavenotheardthemforawhile

27

Tips for Better Communication

• Letothersknowwhatyouneed;keepinmindthatpeoplecannot“see”yourhearingloss

• Developrealisticexpectationsofwhatyourhearinginstrumentscanandcannotdo

• Betterhearingwithhearinginstrumentsisalearnedskillcombiningdesire,practiceandpatience

For Your Family and FriendsYourfamilyandfriendsarealsoaffectedbyyourhearingloss .Requestthatthey:

• Getyourfullattentionbeforebeginningtospeak

• Lookatyouorsitface-to-faceinaquietroom

• Speakclearlyandatanormalrateandlevel;shoutingcanactuallymakeunderstandingmoredifficult

• Rephraseratherthanrepeatthesamewords;differentwordsmaybeeasiertounderstand

• Minimizedistractionswhilespeaking

28

FDa Information

required InformationThefollowingadditionalinformationisprovidedincompliancewithU .S .FoodandDrugAdministration(FDA)regulations:

WARNING�TO�HEARING�INSTRUMENT�DISPENSERS.Ahearinginstrumentdispensershouldadviseaprospectivehearinginstrumentusertoconsultpromptlywithalicensedphysician(preferablyanearspecialist)beforedispensingahearinginstrumentifthehearinginstrumentdispenserdeterminesthroughinquiry,actualobservation,orreviewofanyotheravailableinformationconcerningtheprospectiveuser,thattheprospectiveuserhasanyofthefollowingconditions:

i . Visiblecongenitalortraumaticdeformityoftheear .

ii . Historyofactivedrainagefromtheearwithintheprevious90days .

iii . Historyofsuddenorrapidlyprogressivehearinglosswithintheprevious90days .

iv . Acuteorchronicdizziness .

v . Unilateralhearinglossofsuddenorrecentonsetwithintheprevious90days .

vi . Audiometricair-bonegapequaltoorgreaterthan15decibelsat500Hertz(Hz),1,000Hzand2,000Hz .

vii . Visibleevidenceofsignificantcerumenaccumulationoraforeignbodyintheearcanal .

viii . Painordiscomfortintheear .

Specialcareshouldbeexercisedinselectingandfittingahearinginstrumentwhosemaximumsoundpressurelevelexceeds132decibelsbecausetheremayberiskofimpairingtheremaininghearingofthehearinginstrumentuser .

IMPORTANT�NOTICE�FOR�PROSPECTIVE�HEARING�INSTRUMENT�USERS.Goodhealthpracticerequiresthatapersonwithahearinglosshaveamedicalevaluationbyalicensedphysician(preferablyaphysicianwhospecializesindiseasesoftheear)beforepurchasingahearinginstrument .Licensedphysicianswhospecializeindiseasesoftheearareoftenreferredtoasotolaryngologists,otologists,orotorhynolaryngologists .Thepurposeofthemedicalevaluationistoassurethatallmedicallytreatableconditionsthatmayaffecthearingareidentifiedandtreatedbeforethehearinginstrumentispurchased .

FDa Information

29

Followingthemedicalevaluation,thephysicianwillgiveyouawrittenstatementthatstatesthatyourhearinglosshasbeenmedicallyevaluatedandthatyoumaybeconsideredacandidateforahearinginstrument .Thephysicianwillreferyoutoanaudiologistorhearinginstrumentdispenser,asappropriate,forahearinginstrumentevaluation .

Theaudiologistorhearinginstrumentdispenserwillconductahearinginstrumentevaluationtoassessyourabilitytohearwithandwithoutahearinginstrument .Thehearinginstrumentevaluationwillenabletheaudiologistordispensertoselectandfitahearinginstrumenttoyourindividualneeds .

Ifyouhavereservationsaboutyourabilitytoadapttoamplification,youshouldinquireabouttheavailabilityofatrial-rentalorpurchase-optionprogram .Manyhearinginstrumentdispensersnowofferprogramsthatpermityoutowearahearinginstrumentforaperiodoftimeforanominalfeeafterwhichyoumaydecideifyouwanttopurchasethehearinginstrument .

Federallawrestrictsthesaleofhearinginstrumentstothoseindividualswhohaveobtainedamedicalevaluationfromalicensedphysician .Federallawpermitsafullyinformedadulttosignawaiverstatementdecliningthemedicalevaluationforreligiousorpersonalbeliefsthatprecludeconsultationwithaphysician .Theexerciseofsuchawaiverisnotinyourbesthealthinterestanditsuseisstronglydiscouraged .

Ahearingaidwillnotrestorenormalhearingandwillnotpreventorimproveahearingimpairmentresultingfromorganicconditions .Useofahearingaidisonlypartofhearinghabilitationandmayneedtobesupplementedbyauditorytrainingandinstructioninlipreading .Inmostcasesinfrequentuseofahearingaiddoesnotpermitausertoattainfullbenefitfromit .

CHILDREN�WITH�HEARING�LOSS.Inadditiontoseeingaphysicianforamedicalevaluation,achildwithahearinglossshouldbedirectedtoanaudiologistforevaluationandrehabilitationsincehearinglossmaycauseproblemsinlanguagedevelopmentandtheeducationalandsocialgrowthofachild .Anaudiologistisqualifiedbytrainingandexperiencetoassistintheevaluationandrehabilitationofachildwithahearingloss .

30

lIMITED WarranTY

lImITed WarranTY:ThisLimitedWarrantyprovidedbyStarkeyLaboratories,Inc .(“Starkey”),toyou,theoriginal purchaser of a Starkey hearing instrument, covers your new hearinginstrumentwhensoldbyahearingprofessionalauthorizedbyStarkey .ThedurationofthisLimitedWarrantybeginswhenyoufirsttakedeliveryofyourhearinginstrumentfrom an authorized hearing professional and ends twenty-four (24) months later(“warrantyperiod”) .

lImITaTIOn On duraTIOn Of ImPlIed WarranTIes: IMPLIEDWARRANTIES,IFANY,ARISINGBYWAYOFSTATELAW,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITYAND/ORANYIMPLIEDWARRANTYOFFITNESSFORAPARTICULARPURPOSE,ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD .ThereisnowarrantyofanynaturemadebyStarkeybeyondthisLimitedWarranty . Nopersonhasauthoritytoenlarge,amend,ormodifythisLimitedWarranty .Starkeyisnotresponsibleforanyundertaking,representation,orwarranty (written,express,or implied)madebyanyhearingprofessionalorotherpersonbeyondthoseexpresslysetforthinthisLimitedWarranty .SomeStatesdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabovelimitationmaynotapplytoyou .

WHaT THIs lImITed WarranTY cOVers: ThisLimitedWarrantycoversonlya“defect”intheworkmanshipperformedand/ormaterialsusedtomanufactureyourhearinginstrument .“Defect”meansthefailureof the workmanship performed and/or materials used to conform the hearinginstrumenttoStarkey’sdesignandmanufacturingspecificationsandtolerances .

Your hearing professional may have issued a warranty or service plan that goesbeyondtheprovisionsofthisLimitedWarranty .Pleasecontacthimorherforfurtherinformation .

Starkeywilleitherreplacethehearinginstrumentorrepairanycovereddefectinyourhearing instrument, provided that you deliver your hearing instrument to one ofStarkey’sauthorizedhearingprofessionalsandnotifythehearingprofessionalofthedefect during the warranty period and within thirty (30) days of discovering thedefect . There will be no cost to you for Starkey’s repair or replacement of theinstrumentitself,butthehearingprofessionalmaychargeafeeforservicesheorsheprovides . Performance of warranty repairs on your hearing instrument shall notextendthedurationofthewarrantyperiod .Anyrepairsperformedonyourhearinginstrumentafter thewarrantyperiodhasexpired shallbeconsidered“goodwill”repairs,whichshallnotalterthetermsofthisLimitedWarranty .

HOW TO OBTaIn WarranTY serVIce:Deliveryourhearinginstrument(atyourexpense)totheStarkeyauthorizedhearingprofessional fromwhomyoupurchased it . If thatprofessional isunavailable,visitwww .starkey .comorcallthetoll-freetelephonenumberonthebackoftheOperationsManualtolocateanotherauthorizedStarkeyhearingprofessional .

31

lIMITED WarranTY

WHaT THIs lImITed WarranTY dOes nOT cOVer: Batteries,earmolds,accessories,ordamagetoyourhearinginstrumentcausedbymisuseorneglect,accident,unauthorizedalteration,orfailuretoprovidereasonableandnecessarymaintenanceandcleaning .

dIsclaImer Of cOnseQuenTIal and IncIdenTal damaGes:THEPURCHASERSHALLNOTBEENTITLEDTORECOVERFROMSTARKEYANYCONSEQUENTIALORINCIDENTALDAMAGESRESULTINGFROMANYDEFECTIN THE HEARING INSTRUMENT, INCLUDING BY WAY OF EXAMPLE ONLY,EXPENSES TO DELIVER THE HEARING INSTRUMENT TO AN AUTHORIZEDHEARINGPROFESSIONAL,HOTELROOMS,ORLOSTWAGES .THISEXCLUSIONANDDISCLAIMEROFCONSEQUENTIALANDINCIDENTALDAMAGESSHALLBEDEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THEESSENTIALPURPOSEOFANYREMEDYOFTHISLIMITEDWARRANTY .

SomeStatesdonotallowtheexclusionorlimitationofconsequentialorincidentaldamages,sotheaboveexclusionsmaynotapplytoyou .

YOur leGal remedIes:THISLIMITEDWARRANTYDOESNOT“EXTENDTOFUTUREPERFORMANCE .”ANY ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY IMPLIEDWARRANTIESMAYANDSHALLNOTBECOMMENCEDMORETHAN90DAYSAFTERTHEEXPIRATIONOFTHEWARRANTYPERIOD .THEPERFORMANCEOFREPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING .UNDERNOCIRCUMSTANCESSHALLSTARKEYBEOBLIGATEDTOREFUNDALLORANYPARTOFTHEPURCHASEPRICEOFTHEHEARINGINSTRUMENT .SomeStatesdonotallowthereductioninthelimitationperiod,sotheabovereductioninthelimitationperiodmaynotapplytoyou .

Thiswarrantygivesyouspecificlegalrights .YoumayalsohaveotherrightswhichvaryfromStatetoState .

ThiswarrantyisvalidonlyintheUnitedStates .

starkey World Headquarters 6700WashingtonAvenueSouthEdenPrairie,MN55344

Wm .F .AustinHouse,BramhallTechnologyParkPepperRoad,HazelGrove,StockportSK75BXUnitedKingdom

www.starkey.com

32

notes

33

notes

0086

© 2010 Starkey Laboratories, Inc. All Rights Reserved.

84449-000 3/10 BKLT0176-00-EE-ST Rev.A

A global hearing technology company headquartered in Eden Prairie, Minnesota, U.S.A.

Starkey Laboratories, Inc.6700 Washington Avenue SouthEden Prairie, MN 55344-3476800.328.8602

www.starkey.com

Documents

ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In ... · Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and cell phone