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    Introduction

    Cigarettes:

    A cigarette is a product consumed via smoking and manufactured out of cured and finely cut

    tobacco leaves and reconstituted tobacco, combined with other additives, then rolled orstuffed into a paper-wrapped cylinder (generally less than 120 mm in length and 10 mm indiameter).

    The cigarette is ignited at one end and allowed to smolder for the purpose of inhalation of itssmoke from the other (usually filtered) end, which is inserted in the mouth. They aresometimes smoked with a cigarette holder. The term cigarette, as commonly used, refers to atobacco cigarette but can apply to similar devices containing other herbs, such as cannabis.They are colloquially known as cigs, ciggies, cancer sticks, coffin nails, death

    sticks, smokes, lung-rockets, grets, bogies, fags, and stogies.

    Approximately 5.5 trillion cigarettes are produced globally each year by the tobacco industry,smoked by over 1.1 billion people, which is more than one-sixth of the worlds totalpopulation.

    The Global Tobacco Market:

    There is a widely held perception that globally tobacco is a declining industry. This is not so.There has been a steady increase in production and consumption over the last decade and thistrend is expected to continue. The Food and Agricultural Organization has forecast an annualgrowth rate in global tobacco production and consumption at around 1.9%. The world marketfor tobacco products grew by 32% over the last five years the latest period for whichauthentic data is availableand was valued at approximately US$ 235 billion in 1994

    Global cigarette consumption has grown by 22% since 1980 and was estimated at 5,422billion sticks in 1995. Cigarettes constitute the principal form of tobacco usage in virtuallyevery market of the world and account for 85% of global tobacco consumption by volumeand 93% by value. Tobacco is a major source of revenue to Governments in both thedeveloped and emerging markets and cigarettes contribute the lions share of such revenues.

    Cigarette Consumption in world

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    Cigarette Industry in India:

    India is the second largest producer of tobacco in the world after China. It produced 572million kgs of tobacco in 2002-2003. India only holds a meager 0.7% share of the US$30billion global Import-Export trade in Tobacco, with cigarettes/cigarette tobaccos accountingfor 85% of the Countrys total tobacco exports.The tobacco industry holds tremendous potential for India. For the government, it means

    excise duties and export revenues, and for the Country in general, it translates into hugeemployment opportunities.

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    Despite being the second largest producer, India is only the ninth largest exporter of tobaccoand tobacco products in the world. Out of the total tobacco produced in India, only one-thirdis flue-cured tobacco suitable for cigarette manufacturing. Most of the tobacco produce issuitable for the manufacture of chewing tobacco, bidis and other cheap tobacco products,which have no demand outside the country. There is only an export demand for flue-cured

    tobacco, which is used for cigarette manufacturing.

    If India adopted a rational tax policy for the tobacco industry that encouraged the growing ofexport tobacco, tobacco farmer income would increase and export revenue would grow. IfIndia adopted Chinas tax policy on tobacco, tax revenue could rise from the current Rs 6,031crore to Rs 54,000 crore. Chinas economy-oriented tax policies have given cigarettes 100%share of domestic tobacco consumption. This strong domestic base has proved to beconducive to exports as well as revenue generation.

    The Indian tobacco industry makes a very substantial contribution to employment. 35 millionpeople are directly or indirectly engaged in the production and selling of tobacco & tobacco

    products as shown in the table below.Economic Impact of Tobacco IndustryEmployment.

    TYPE MILLIONS SOURCEFarmers 6.0 22nd Report of the Parliamentary Committee on Subordinate

    Legislation, 1995Farmer Labour 20.0Bidi workers 4.4 Lok Sabha reply to question on 17.05.2000Tendu LeafPluckers

    2.2 M.P. Govt Advertisement (TOI, June 8, 2000)

    Trade/Retailers 2.0 ORG-MARG Research data

    Total 34.6

    The production of tobacco is integral to the economies of a number of Indian states andregions, where it is grown. Tobacco is predominantly grown in Andhra Pradesh, Karnataka,Gujarat and Uttar Pradesh. Andhra Pradesh & Karnataka traditionally produce flue-curedleaf. Growing of tobacco is very lucrative owing to its short growing season and theprofitability in relation to other cash crops.

    Indian consumption of tobacco does not follow western trends with 38% of tobacco beingconsumed as bidis, 48% as chewing tobacco, and only 14% as cigarettes. That is, bidis, snuff

    and chewing tobacco such as gutka, khaini and zarda form the bulk (86%) of Indias totaltobacco production. This low percentage of consumption in cigarettes of 14% compares to

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    90% in the rest of the world. In fact the per capita consumption of cigarettes in India ismerely 1/10th of the world average.

    This unique tobacco consumption pattern is a combination of tradition and more importantlythe discriminatory tax imposed on cigarettes over the last 2 decades. Cigarette smokers pay

    almost 85% (Rs 5,181 crore) of the total tax revenues generated from tobacco. Thisdiscriminatory tax is justified on the grounds that it is a luxury tax. This is a misnomer

    because it is the discriminatory tax, which is causing the difference in prices betweencigarettes and other tobacco products.

    Revenue contribution from each of the forms of tobacco consumption. Cigarettes, with only14% of the Indian consumption, account for more than 85% of the total revenue from tobaccoproducts. In reading this chart one should realize more than 50% of the revenue fromcigarettes is taxation.

    Tobacco consumption and revenue split 2002/2003

    The Bidi industry is relatively unorganized, rural and labour intensive in nature, with veryfew large producers. They wrap the product in tendu leaf and much of the industry volume ishand rolled. The market is very regional in character with different brands sporting different

    shapes and sizes dominating the market. The major centres of production are:1. Andhra Pradesh (A.P.)2. Bihar3. Gujarat4. Kerala5. Madhya Pradesh (M.P.)6. Chattishgarh7. Tamilnadu8. Maharashtra9. Karnataka10. Orissa

    11. Uttar Pradesh (U.P.)12. West Bengal

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    The non smoking tobacco including chewing tobacco and gutka market, has grown at a rapidrate from almost zero a decade ago to its current position. The market is divided betweenchewing tobacco, snuff and hookah. The industry is also very regional in character with onlytwo brands having a national presence, Pan Parag and Manikchand.

    Chewing tobacco and hookah occupy about 25% of the total tobacco grown in India and areconsumed internally in the form of chewing, hookah, paste, quiwam, candy and gutkapurposes. There are some 400-500 products of pan masala available in the market such assented supari, aromatic powder, khaini, mishri, mawa, snuff, zarda, cheroot, etc.

    Gutka is banned in some states of India.

    On the cigarette side India is rapidly seeing a growing demand for filter tipped cigarettes onaccount of the rising middle class who are migrating from non-filter cigarettes to filter tippedcigarettes, owing to the rise in the disposable income of the people.

    The tax collection from cigarettes is the highest in the tobacco industry: duty per kg forcigarettes is as high as Rs. 722 per kg, while combined duty per kg for other tobacco productslike bidis and chewing tobacco is only Rs. 21 per kg.

    In India, three major cigarette players dominate the market, primarily ITC with 66.9% marketshare, Godfrey Phillips with 12.3% ,VST with 12% share and GTC with 7.8% of the market.However, for Godfrey Phillips there exists huge untapped opportunity for growth on accountof geographical expansion possibilities (as it is presently available in only the northern,western and certain southern parts of the Country) and product portfolio expansion.

    .

    Infrastructure for Tobacco Control

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    Product Life Cycle Of Cigarettes Industry

    Product Life Cycle

    A concept that helps the marketer to trace the stages of a product from birth to death.

    It consists of four stages:-

    IntroductionA period of slow sales growth as the product is introduced in the market. Profits arenonexistent because of the heavy expenses incurred with product introduction.

    GrowthIt is the period of rapid market acceptance and substantial profit improvement.

    Maturity

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    A period of slow down in sales growth because the product has gained acceptance by mostpotential buyers. Profits stabilize or starts declining because of increase in completion

    Decline

    The period where sales show a downward drift and profits erode.

    PLC Analysis Of Cigarettes

    Analysis of the product life cycle of cigarettes is done in order to determine to which stagecigarettes have reached in India. After analyzing the cigarettes industry in India it was foundthat cigarettes are in the maturity stage of their PLC

    This is because of the reason that most of the attributes shown by the cigarettes in India aresimilar to the attributes of a product in maturity stage.

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    Cigarettes are in the maturity stage because of the following reasons which are also theattributes of a product in maturity stage:-

    Decrease in sales and profitsThere is a decrease in per capita consumption of cigarettes which is evident from thefollowing table and graph which shows that the sales of cigarettes have slowdown

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    The main reasons for this decrease in sales is due to following reasonso People have become more health conscious.o A growing tax rate on cigarettes which has leaded to increase in price of

    cigarettes which make people to which over to cheaper substitutes likechewing tobacco and bidis.

    o Customer has started looking for not only performance but also costIn cigarettes industry because of the intensive competition and standardized productscustomer has become more powerful and demand not only for quality but also low cost.

    Market is being dominated a market leaderCigarettes market in India is dominated by ITC because of its quality, low cost productionand mass distribution network.

    Increase in promotion activities

    Maturity stage shows a significant increase the promotional activities which is clearly evidentfrom the activities which are being followed by the cigarettes company to increase their brandvisibility

    Cigarettes Brands In Indian Market

    Brands for cigarettes in Indian market can be divided two categories:-

    Domestic brands International brands

    Domestic brands

    Navy Cut

    Indian Tobacco Company

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    Wills insignia

    Indian Tobacco Company

    Classic Indian Tobacco Company

    Silk cut Indian Tobacco Company

    Gold Flakes Indian Tobacco Company

    India King Indian Tobacco Company

    Scissors Indian Tobacco Company

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    Berkeley Indian Tobacco Company

    Charms Filter King Vazir Sultan Tobacco

    Charms Vazir Sultan Tobacco

    Charminar Vazir Sultan Tobacco

    Four Square Godfrey Phillips India Ltd.

    Maxus Godfrey Phillips India Ltd.

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    Jaisalmer Godfrey Phillips India Ltd.

    originals Godfrey Phillips India Ltd.

    Panama GTC INDUSTRIES LIMITED

    Style GTC INDUSTRIES LIMITED

    Loe tabac GTC INDUSTRIES LIMITED

    International brands in Indian market

    Marlboro Altris

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    Dunhill British American Tobaccocompany

    Rothmans British American Tobaccocompany

    555 State Express British American Tobaccocompany

    Mild Seven Japan Tobacco company

    Benson & Hedges Gallaher Group

    Sobranie Gallaher Group

    Davidoff Imperial Tobacco company

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    More RJ Reynolds

    Camel

    RJ Reynolds

    Segmentation

    Segmentation refers to the division of market based on similar preferences and taste of thepeople. Talking about the Cigarettes industry in India, the demand is based upon

    homogeneous preferences among the people stating the urge of consuming tobacco by theway of smoking. Keeping these factors in mind, the marketers have segmented the

    market on the DEMOGRAPHICbases with three main factors i.e. gender, income and age of

    the consumers.

    1) To target different Income groups in the market, the companys uses threedifferent segment markets which are:

    a) Super premium: It covers the upper segment of the market that have highincome level and more brand conscious while selecting the product from the market and whoare not concern about the price of the product. The consumers targeted at this level areentrepreneurs, IT professionals, Doctors, Lawyers, top level executives and other people athigh post in government jobs.

    b) Premium: The next level of segmentation done by the marketer is premiumlevels, where Middle level people are targeted who are concern about both the factors i.e.Brand as well as Price of the cigarette. In early stage of time, this segmentation was givenmore attention in terms of Promotion and Brand awareness due to high consumption ofcigarettes at this level as compare to other but with changing period of time, the concern

    for super premium has also drawn equal attention.

    c) Bingo: The lowest level for segmentation defined by the marketers inCigarette industry, where people with low income level are targeted. As people here are moreconcern about the price of the product rather than the quality or the brand, the companies are

    rarely concern about their brand awareness and promotional activities.

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    2) Second bases of segmentation is done on the Geographical factors mainlytargeting three areas i.e.

    a) Urban areas like Delhi, Bangalore, Mumbai, Kolkata etc

    b) Sub-urban areas like Nagpur ,Indore, Allahabad

    c) Rural areas consists of all villages and other backward areas.

    3) Finally the segmentation is done on the basis of age, where the light cigarettes(that contain low level of Nicotine & Tar is less in the cigarette) are targeted to the low agegroup of people and who are at their initial stages of smoking like school going children,teenagers etc. where as strong cigarettes (with high level of Nicotine & Tar) are targeted tothe people of medium & higher age group and people who are at later stages of their smokinglike adults, professionals etc.

    Distribution channel

    Distribution channel refers to the process, through which the company is able to deliver itsproduct to the consumer, by the help of various intermediaries which are generally known aswholesalers, retailers and distributors. Now as we know the selection of channel is basedupon various important factors like type of product, type of consumers targeted availability ofresources with the organization etc.

    Keeping above factors in consideration, the cigarette manufacturing firms are using thefollowing distribution network in the Indian market:

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    Manufacturing Firms:-

    As the name suggests the first module included in distribution network are the firms whichare manufacturing cigarettes using raw materials and other available resources. In case ofIndian market, there are mainly four manufacturing firms which supply the products all over

    the country, although there are many local players also available in the different parts of thecountry, but because they are confined to their local places only in terms of selling of theirproduct, they follow their own distribution channel.

    From the main four players, ITC is located in Kolkata, GTC in Vadodra, Gujarat and VSTin Hyderabad.

    Regional offices:

    The second level of distribution channel is the regional offices which are mainly known asdepots in the local markets. Each of the regional office is situated in different regions like

    North, South, West, East, North-west region etc. that are like the branch of organizationopened for the smooth functioning of the supply chain management of the product in themarket. Main task performed by these offices are acting as an intermediate between themanufacturing firm and local distributors who are involved in actual distribution of productsto the different selling points in the market. These depots are also said as the storage point forthe company where large amount of stock is stored depending upon the sales in that particularregion.

    Like regional offices of Godfrey Phillips which have its depots situated in Chandigarh (northregion), Delhi (north), Ahmadabad (west), Mumbai (east), Hyderabad (south) and Kolkata.

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    Distributors:-

    The next level of the channel constitute of distributors. It mainly refers to the agency holdersof a particular company who act as the company representative in the market and supplies theproduct to the different selling points in the market. It is said to be most important module in

    the distribution channel of Cigarettes as on the one hand they are representing company in themarket and on the other hand they are involved in promotional activities of the product due torestriction on advertising and promotion of the Cigarettes using media types.

    The distributors are available in almost each city and other important areas of the market toincrease the availability of the brand in the market and compete against the competitors.

    Retail outlets:

    The last intermediate that is available before the Cigarette as a product reaches to thecustomer are the retail outlets. With reference to the Indian perspective, different retail outlets

    are present in different forms in the market like:-

    a) Pubs/ Bars:

    These are not basically the retail outlets of the Cigarette product but are included under thiscategory because few of the super premium brands are available in each Pub for the facilityof the customers coming to that particular place.

    b) Convenience stores (Kiryana shops):

    Small and big shops present in every locality providing the basic & necessary products to thenearby people or the locality in which it is located.

    c) Local panvadis :

    Small corner shops that are known with the name of Pan Shops but contributes large share intotal sales of Cigarettes in the market.

    d) Kiosks:

    Small outlets in big Malls like Forum, M2k, and Pacific etc. which only sells Cigarettes of

    different brands of the same company like ITC. Kiosks are being used by the companies toincrease the visibility of the brands.

    e) Large format stores (LFS):

    It refers to the big retail outlets that are available in the local markets selling the daily needgoods and other middle range of products that are required by the customers for thefulfillment of basic needs like vegetables, grocery, kitchen appliances etc.

    Ex. Spencers, Monday to Sunday, Fabbmall etc.

    f) Multi Branding Outlets (MBOs):

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    The outlets opened in the Malls and other shopping areas, which are similar to theKiosks but the only with a difference that products from different companies are alsoavailable at one place with addition to different brands

    PRICING OF CIGARETTES:

    Price is said to the most important factor that is related to a particular product and is directlyresponsible for the success or failure of the product in the market. In case of cigarettes theimportance of pricing becomes more important because in India, advertisements and otherpromotional activities are banned for the particular product, so to compete in the market withother players for the same market share; the company needs to analyze various factors beforesetting the final price of a cigarette pack.

    In India, the companies set the price mainly dependent upon the following factors:

    1. 1. Target market:It refers to the type of segment market company is targeting with a particular brand of theproduct like Gold flake Cigarette manufactured by ITC is targeted to the premium segment(explained above) of the market, so the price should also be with respect to that only.

    1. 2. Brand value:The next parameter that is considered in the setting of price is the brand value of the companywho is manufacturing the product. Like Insignia wills (Rs 120/pack) produced by ITC andJaisalmer (Rs 90/pack) produced by Godfrey Phillips, both are part of the same segmentmarket i.e. super premium and with same quality and other features but still there is pricedifference of Rs 30 per pack (20 pieces), showing the importance of brand value of ITC as awell known company in front of Phillips which is not a famous brand in the Indian market.

    1. 3. Competition:As explained above, there are only few players in the market who are competing against eachother for the market share showing low level of competition as compared to other industriesin the country but with the entry of more and more foreign players in the market, the level ofcompetition is increasing. So before finalizing the price of the Cigarette pack, the companyneeds to analyze the competitors price within the same segment.

    Here is price distribution of Cigarette products based upon the segmented markets made bythe researchers of the same industry.

    Segment Price/peice(Rs) Pieces/pack ExamplesBingo >3 10 Scissors, flakesPremium 3-5 20 Classic, Gold flakeSuper premium

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    Promotional strategies refer to the various activities carried out by the companies to increasethe brand awareness in the market and to differentiate from the competetitors product by theway of advertising, promotional activities, organizing shows, free samples etc. so that moreof market share can be earned by the firm.

    Now talking about the cigarettes in India, advertising and promotional activities are bannedby the government but it is said that distribution network is so strong throughout the countrythat this category itself has become the biggest FMCG in terms of sales. So, marketing effortsreally become inconsequential at this stage. But we know that the industry where competitionis increasing at high pace, with large number of foreign players entering in to the market, thecompanies can not merely depend upon the distribution network to compete in the market.

    According to the researchers, advertisements are not only the way out for marketingmanagers in these big firms to sell their products. Marketers will always keep on innovatingthe new marketing campaign to increase the sales level and market share in the market. Hereare few new techniques used by the marketers from the Cigarette industry:

    Convenience Displays:

    This type of display is used to increase thevisibility of the product to the consumer when he enters in to the shop or small Panvadis

    to purchase the particular brand of cigarette. Now it plays an important especially in case of

    cigarettes as in India, people have trend of purchasing in loose instead of a packet. Nowsuppose a person smokes 10 cigarettes per day on an average and purchases only 1 or 2 atonce, he will visit the shop for approx.6-7 times. Considering the situation, if a particularbrand is not available with the shopkeeper, the consumer may shift to some other brand.

    Promotional Schemes:The new technique used by the firms in the recent period is by attaching special schemes withthe products like latest scheme run by Godfrey Philips for their brand Four Square. The

    promotion wasGet 1 pack for 10 empty Four Square Packs. Which resulted in positiveresponse, as people started buying more packs to get the extra pack. That finally resulted inincrease in the sales volume of particular brand in market.

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    Surrogate Advertising:This is new concept started by the Cigarette companies in India, where the companies aretrying to sell other products with same brand name that is used to sell cigarettes in the market.This way they are able to make their presence in the market by using promotional

    advertisements without breaking the law made by government. Few examples under this typeof marketing are ITC-GTDs (greeting cards division) Expression Greeting Cards, Red &White Bravery Awards and Wills sportswear

    42 Wills Lifestyle retail outlets in India or Wills fashion week, indirectly reinforcing brandslike Wills Classic, Wills Milds etc.

    Events:

    As the name suggests, companies are emphasizing on organizing events like Godfreys Redand White Bravery Award and Wills Fashion Shows etc. to increase the sales in the market.

    Social Marketing:This concept was basically launched in the market to get the customer attention by providingknowledge to them regarding the disadvantages of using Tobacco and smoking cigarettes

    which are bad for health and human body . By this way they are positioning themselves asthe well wishers of the society but there main aim is to make their presence in the market.

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