ITC 2014 Webinar - Guiding Your Online Students to a Great Start

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    Guiding YourStudents to a

    Great StartTom Bradley

    Instru ct ion al Techn olog is t

    @MotorCityTom

    Carl WeckerleDirector o f Online Learning &Instru ct ion al Techno logy@cweckerle

    Macomb Community College

    for the ITC

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    Wh o are w e?

    South eas t Michigan

    A b ou t 25,000 s tu d en ts ann ual ly

    Onl ine Enro l lm entFall & Win ter sem esters ~13%

    Sum m er s em ester ~30%

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    What do s tud en ts th ink abo uto n l in e c lass es?

    The im pac t on m anaging o n l ineenrol lment .

    The im pact on on l ine retent ion &success .

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    What w as o ur app roach tow ardsimprovemen t?

    Lets walk through as a student would .

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

    General Expectations Course-Specific Expectations

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    THE WEBSITEIni t ia l eLearn ing exp ectat ion s.

    Website

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    Old Layo utWhat is A ngel?

    An gel Student Or ienta t ion

    Onl ine Courses An d

    DegreesTech nic al Requ irements

    Onl ine FAQs

    Contac t Suppo r t

    New Layou tIn t ro to A NGEL & Onl ine

    Ar e Online Classes Right?

    Success in On l ine

    Onl ine Courses

    Onl ine Program s

    Tech . Requ irements

    FAQsMobile Learn

    Website

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    Old Layo utWhat is A ngel?

    An gel Student Or ienta t ion

    Onl ine Courses An d

    DegreesTech nic al Requ irements

    Onl ine FAQs

    Contac t Suppo r t

    New Layou tIn t ro to A NGEL & Onl ine

    Ar e Online Classes Right?

    Success in On l ine

    Onl ine Courses

    Onl ine Program s

    Tech . Requ irements

    FAQsMobile Learn

    Website

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    A nalyt ics ov er pas t 6 mo nth s (Top 3)

    1. On line Cou rs e ~ 25%2. Online Prog ram s ~ 19%

    3. Suc cess in On l in e L earn ing ~ 15%

    Website

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    SAMPLE ONLINE COURSEGeneral co u rse exp ectat ion s.

    Website Sample

    OnlineCourse

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    Website Sample

    OnlineCourse

    https://macomb.angellearning.com/section/default.asp?id=Sample_Online_Course&ts=1369129530
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    Most ly ano nym ou s viewers = 1,500+

    Website Sample

    OnlineCourse

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Setexpectations

    Enoughexamples

    Navigatingeasy

    Consideronline

    Sample Course - Student Feedback

    Strongly Agree

    AgreeNeutral

    Disagree

    Strongly Disagree

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    STUDENT ORIENTATIONeL earn ing Readiness

    Website Sample

    OnlineCourse

    Online

    Orientation

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    Website Sample

    OnlineCourse

    Online

    Orientation

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    Website Sample

    OnlineCourse

    Online

    Orientation

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    Website Sample

    OnlineCourse

    Online

    Orientation

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    50%

    Helpful Activities Navigation More Prepared

    Orientation - Student Feedback

    Strongly Agree

    Agree

    NeutralDisagree

    Strongly Disagree

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    VISUAL DISPLAYReinfo rce exp ectat ion s vis u ally.

    Website Sample

    OnlineCourse

    Online

    OrientationVisual

    Display

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    Website Sample

    OnlineCourse

    Online

    OrientationVisual

    Display

    http://ctl.emacomb.com/iol/IOL_Infoguide.pdf
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    Vis u al Disp lay

    An ecdo tal feedb ack f rom facul ty and s tu dents

    Ap prec iate h igh l igh t ing imp or tan t elem ents especially the System Check

    Hundreds of downloads of the InfoGuide

    Tho usands of v iews o f each of the v ideos .

    Website Sample

    OnlineCourse

    Online

    OrientationVisual

    Display

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    OPENING CLASSES EARLY

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    80.0%

    82.0%84.0%86.0%88.0%90.0%92.0%94.0%96.0%98.0%

    100.0%

    2013 WI 2013SS 2013FA

    Starting Capacity

    Opened

    Not

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    80.0%

    82.0%

    84.0%

    86.0%

    88.0%

    90.0%

    92.0%

    94.0%

    2013 WI 2013SS 2013FA

    1st Day to "Last Drop w/o Grade"

    Opened

    Not

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    8.0%

    9.0%

    10.0%

    11.0%

    12.0%

    13.0%

    14.0%

    15.0%

    2013 WI 2013SS 2013FA

    Withdraw Rate

    Opened

    Not

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    Tw o Ques t ion s

    Was an im pact m ade by these in i t iat ives?

    Where do w e go f rom here?

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    80.0%

    82.0%

    84.0%

    86.0%

    88.0%

    90.0%

    92.0%94.0%

    Winter Spring/Summer Fall

    1st Day to "Last Drop w/o Grade"(by semester)

    2011

    20122013

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    8.0%

    9.0%

    10.0%

    11.0%

    12.0%

    13.0%

    14.0%

    15.0%

    Winter Spring/Summer Fall

    Withdraw Rate(by semester)

    2011

    20122013

    Website Sample

    OnlineCourse

    Online

    Orientation

    Open

    CoursesEarly

    VisualDisplay

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    Wh ere do w e go f rom here?

    Data: Continual review and refinement

    Cont inue Com m unicat ion : Student &

    Faculty testimonials Desig n & Faci l i tat ion Pract ic es: QualityMatters, Faculty-driven guidelines

    Sup po rt Services : EmbeddingCounseling/Advising, Tutoring, Librarians

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    Th ank yo u!Please vis i t

    c t l .emacomb.com > Trainin g > Con ferenc es

    for a cop y o f th is p resentat ion .

    Macomb Community College

    http://ctl.emacomb.com/http://ctl.emacomb.com/