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New technology & how it can be used

Katrina Otto, Train IT Medical 

1. Explore new and emerging medical practice technology tools

2. Discuss sharing of results, recalls, health summaries and health records electronically with patients and providers.

3. Identify ways to save time and money with improved use of technology.

4. Design a strategy for assessing technology options that will suit varying practices. 

Learning Objectives:

“That it will ever come into general use, notwithstanding its value, 

is extremely doubtful; because its beneficial application requires much time and gives a good bit of trouble both to the patient and 

the practitioner; because its hue and character are foreign and opposed to all our habits and associations. 

It is just not going to get used”.

John Forbes M.D.‘The Times’ newspaper of London, 1834

opinion about the stethoscope

It’s a new era!

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Collect live diagnostic data remotely

http://myonlineclinic.com.au/

Explore new and emerging medical practice technology tools

Learning Objective 1:

Patient communication: Tonic Health Media

http://www.tonichealthmedia.com.au/

Patient Communication: Medical Channel

https://medicalchannel.com.au/

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Integration | Connectivity | Convenience | Mobility

Online Appointments | Patient apps

Online Appointments

Read my blog: Online Appointments: 

‘Do you want a Practice‐centric or Patient‐centric option, 

or both?’

Online Appointments Best Practice Software ‘Best Health’ App

TelehealthSecure contact / SMS

Education & marketingResults via secure portal

Patient Portals My Online Clinic: Collect live diagnostic data remotely

http://myonlineclinic.com.au/

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Live Video Consults

http://myonlineclinic.com.au/

Healthshare

ConnectMe‐ Secure SMS/ Email Practice to Patient  

Free 30 day trial. Mention “Katrina Otto”

Healthshare – for practices:

Specialist Referrals Database

Select from 30/37 Health Funds to see which specialists don’t have high fees for surgeryTry it on your phones www.healthshare.com.au

Healthshare – for patients

www.healthshare.com.au

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Patient Communication: GoShare Healthily

http://healthily.com.au/

GoShare is a web app that enables clinicians to prescribe information for patients, tailored to individual needs. Patients receive an email or SMS message with a link to the content.No need to register or login.

Apps

EducationAppointments Self‐check‐inRecallsRemindersResults

JayexHealthsiteHotDocAuto‐med

Medi‐Records

KiosksDid You Know?

73%of people self‐checking in 

identified incorrect demographic information in their patient record

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51languagesvia kiosk

Collect Consent     | Educate  | Patient Feedback Surveys

Automed

Patient kiosks: self-check in, check out & pay

https://automedsystems.com.au/

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Tyro

https://www.tyro.com/

Integrated Easyclaims

HealthPoint – new!(HICAPS alternative)

Surgical Partners – integrated accounting

http://surgicalpartners.com.au/

Doctors Control Panel

Colour coded guidance for clinicians

Secure portal to share patient results

http://www.doctorscontrolpanel.com.au/

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HotDoc – Marketing Tool

Smart recalls

Online appointments

MedicalDirector Clinical

new widgets

RTA Fitness to Drive form

Australian Hearing Form

HealthLink SmartForms

https://www.healthlink.net/en_NZ/about‐us/our‐technologies/

Secure Messaging

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Clinician/Organisation Secure Messaging Provider

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2

3

4

5

6

7

8

9

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STEP 1 - List the health professionals who you regularly receive and send correspondence to

STEP 2 - Look up SMP portal for provider details or ring them and ask who they use

Secure Messaging – worth the effort!

Download the cheatsheet: http://trainitmedical.com.au/4-steps-to-secure-messaging-success

Digital Health

Secure Messaging

ePrescribing

My Health Record

Telehealth

Wearable Technologies etc

eRX Express – order scripts from your phone

http://www.erx.com.au/express/

www.digitalhealth.gov.auwww.myhealthrecord.gov.au

NSW patients first to view their pathology results in My Health RecordDownload ‘My Health Record’ detailed presentation: www.trainitmedical.com.au/presentations

NEW! NEW ‐MEDSVIEW!

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Apps that are authorised to connect to My Health Record:

Learn more: https://myhealthrecord.gov.au/internet/mhr/publishing.nsf/Content/appconnect

Best Practice Software ‘Best Health’ App

If you are looking for information that you did not receive directly ‐ think My Health Record

Pathology & Radiology in My Health Record

http://www.labtestsonline.org.au

http://www.imagingpathways.health.wa.gov.au/index.php/consumer-info

Patient Education

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RACGP ‐ http://www.racgp.org.au/standards/153

Is it time to refresh your practice system? Teleconsults

New software that enables sharing with patient

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Patient HandheldCentral Repository

https://www.medirecords.com/

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Technology referred to in this presentation

AppointuitAutomed SystemsBest Practice SoftwareDoctors Control PaneleRX Express

Health EngineHealthily (GoShare)HealthsiteHealthLinkHotDoc

Jayex SolutionsMedical ChannelMedicalDirectorMediRecords

Myhealth1stMy Online ClinicSurgical PartnersTonic Health MediaTyroWhitecoat

Practice Management - further learning

RACGP

5th Standards for Accreditation ‐ RACGP Third Consultation phase – summary

5th Standards for Accreditation ‐ RACGP Webinar Slides

Practice Incentive Payment Re‐design:

Webinar

Webinar slides

Train IT Medical

Practice Management Free Resources

Online Appointments: Do you want practice‐centric, patient‐centric or both? (blog)

Managing Results for Clinicians using Bp Premier (conference presentation from Bp Summit 2017)

Australian Digital Health Agency:

www.digitalhealth.gov.au

Get Started

On Demand Training (practise in the sandpit)

Training Resources

www.myhealthrecord.gov.au

Pathology

‘NSW patients first to view their pathology results in My Health Record’

Train IT Medical:

Digital Health Free Resources including Pen CAT4 

Developing a ‘My Health Record’ Practice Workflow (blog)

My Health Record – your questions answered (blog)

Top 30 questions doctors ask about My Health Record with Katrina’s responses (blog)

Event Summaries (blog)

Katrina Otto’s ‘My Health Record’ detailed presentation

Digital Health – further learning

katrina@trainitmedical.com.au

Twitter: trainitmedical

Facebook: trainitmedical

www.trainitmedical.com.auFor more free practice resources

Thank you,

Katrina Ottowww.trainitmedical.com.au/presentationsfor a digital version of this presentation 

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New technology –the implications 

& managing the risks

Marianna Kelly, Avant Mutual Group Katrina Otto, Train IT Medical 

Apps

Appointments Self‐check‐inRecallsRemindersResultsEducation

• http://www.avant.org.au/Resources/Public/20160113‐factsheet‐recommendations‐when‐using‐sms‐messaging/

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