IT Skill Sets of the Future - Brian Kelley

7/29/2019 IT Skill Sets of the Future - Brian Kelley

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IT Skill Sets of the Futu

Brian D. Kelley, CIOPortage County bkelley@portag
http://www.govtech.com/events/Ohio-Digital-Government-Summit-2013.html?page=agendahttp://www.govtech.com/events/Ohio-Digital-Government-Summit-2013.html?page=agenda


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About me.


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Determined By:

IT Paradigm Shifts

Disruptive TechnologyIT Consumerization

IT Skill Sets of the Futur


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In 1962, Thomas Kuhn wrote The Structure of Revolution, and fathered, defined and populaconcept of "paradigm shift" (p.10). Kuhn arguscientific advancement is not evolutionary, bua "series of peaceful interludes punctuated byintellectually violent revolutions", and in thosrevolutions "one conceptual world view is repanother".

What is a Paradigm Shift


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Think of a Paradigm Shift as a change from onthinking to another. It's a revolution, a transfoa sort of metamorphosis. It just does not happrather it is driven by agents of change.

What is a Paradigm Shift

Reference: Kuhn, Thomas, S., "The Structure of Scientific RevolutionEdition, Enlarged, The University of Chicago Press, Chicago, 1970(19

http://www.taketheleap.com/define.html


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IT Paradigm Shifts 1943 "I think there is a world market for mayb

computers.", Thomas Watson, chairman of IBM

1949 "Computers in the future may weigh no m

1.5 tons.", Popular Mechanics, forecasting the march of science.

1981 "640k ought to be enough for anybody."Gates


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1957 "I have traveled the length and breadth of this

and talked with the best people, and I can assure yoprocessing is a fad that won't last out the year." Thecharge of business books for Prentice Hall.

1965 Moore's law published by Gordon Moore in theAnniversary edition of Electronics magazine. Originasuggesting processor complexity every year the lawrevised in 1975 to suggest a doubling in complexity eyears.

IT Paradigm Shifts


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1968 "But what ... is it good for?" Engineer at the Ad

Computing Systems Division of IBM commenting onmicrochip.

1977 "There is no reason anyone would want a comp

their home." Ken Olson, president, chairman and foDigital Equipment Corp..

1980 "DOS addresses only 1 Megabyte of RAM becacannot imagine any applications needing more." Mithe development of DOS.

IT Paradigm Shifts


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Disruptive Technology

New ways of doing things that disrupt oroverturn the traditional businessmethodand practices. For example, steam enginethe age of sail, and internet in the age of

post officemail.Read more: http://www.businessdictionary.com/definition/disruptive-technology.html#ixzz2f766VPRP
http://www.businessdictionary.com/definition/overturn.htmlhttp://www.businessdictionary.com/definition/business.htmlhttp://www.businessdictionary.com/definition/method.htmlhttp://www.businessdictionary.com/definition/practice.htmlhttp://www.businessdictionary.com/definition/engine.htmlhttp://www.businessdictionary.com/definition/internet.htmlhttp://www.businessdictionary.com/definition/post-office.htmlhttp://www.businessdictionary.com/definition/mail.htmlhttp://www.businessdictionary.com/definition/disruptive-technology.htmlhttp://www.businessdictionary.com/definition/disruptive-technology.htmlhttp://www.businessdictionary.com/definition/disruptive-technology.htmlhttp://www.businessdictionary.com/definition/disruptive-technology.htmlhttp://www.businessdictionary.com/definition/disruptive-technology.htmlhttp://www.businessdictionary.com/definition/mail.htmlhttp://www.businessdictionary.com/definition/post-office.htmlhttp://www.businessdictionary.com/definition/internet.htmlhttp://www.businessdictionary.com/definition/engine.htmlhttp://www.businessdictionary.com/definition/practice.htmlhttp://www.businessdictionary.com/definition/method.htmlhttp://www.businessdictionary.com/definition/business.htmlhttp://www.businessdictionary.com/definition/overturn.html


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McKinsey Global Institute: Disruptive technologies: Advances that will transform life, busineseconomy , 2013


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IT Consumerizatio

The process of enterprise technology bchanged or influenced by new technolemerging from consumer markets intoprofessional arenas

Source: http:/www.businessdictionary.com/definition/consumerization.html
http://www.businessdictionary.com/definition/process.htmlhttp://www.businessdictionary.com/definition/enterprise.htmlhttp://www.businessdictionary.com/definition/technology.htmlhttp://www.businessdictionary.com/definition/consumer-markets.htmlhttp://www.businessdictionary.com/definition/professional.htmlhttp://www.businessdictionary.com/definition/professional.htmlhttp://www.businessdictionary.com/definition/consumer-markets.htmlhttp://www.businessdictionary.com/definition/technology.htmlhttp://www.businessdictionary.com/definition/enterprise.htmlhttp://www.businessdictionary.com/definition/process.html


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IT Consumerizatio


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http://charlesstork.com/2011/03/21/gartner-voorspelt/


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Adopt or Fight?


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http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=iAQURw1IewfrDM&tbnid=fUPAO2Ql7lM2DM:&ved=0CAUQjRw&url=http://futuristicnews.com/apples-iwatch-could-triple-the-size-of-the-watch-business/&ei=zz44UrvBDoXaqQH68oDoBQ&bvm=bv.52164340,d.aWc&psig=AFQjCNFri5lKg_s_kjpOhmadD2zXtrP9Dg&ust=1379504163417450http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=pcvNDI3uZDiAEM&tbnid=2xxn5E4YY5mQeM:&ved=0CAgQjRwwAA&url=http://www.123rf.com/photo_9373900_future-technology--a-portable-body-scanner-scanning-in-x-rays.html&ei=Wz44UvurJI62qAHW9IDICg&psig=AFQjCNF5_jA8e8eDyNtUlTs4ZRgSizsapQ&ust=1379504091649053http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=VtHfO7iXulyKIM&tbnid=CMSnsocc1dH8uM:&ved=0CAUQjRw&url=http://www.forbes.com/sites/jamespoulos/2012/03/13/driverless-cars-for-all-an-idea-more-dangerous-than-driving/&ei=eD04UvndIoyayQHG_IHABQ&bvm=bv.52164340,d.aWc&psig=AFQjCNHV48IPMr81pMX7D-SyN_7NN84Xug&ust=1379503854411569


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While technology is always evolving and IT paradigms shift frequein the information age, my 22 years as a CIO has taught me that thesome core critical skills for IT leaders which remain constant, says Kelley, CIO of Portage County. We must be technology enablers,visionaries, and we definitely must be more focused on the PEOPLEthe technology within our organizations. Focusing on people involvaligning IT with the business, delivering superior customer service a

support to end users, working with management to decrease costsincrease efficiencies, and successfully interfacing people withtechnology. If youre just focused on technology, you are missing thmark as a CIO and IT leader in the 21st century and you may want toconsider updating your resume!

Focused More on the PEOPLE than the Techno

http://www.mrc-productivity.com


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Are you helping your organizatiohumanize technology?

Gartner's Top Predictions for IT Organiz


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Gartner s Top Predictions for IT Organizand Users, 2013 and Beyond: Balancing Eco

Risk, Opportunity and Innovation

Key Findings

The creation of new IT jobs and roles is happening, but skillfill these jobs are lacking.

Security challenges due to social computing and bring yourdevice (BYOD) policies will increase as new vulnerabilities win the door with employees.

Innovations around wearable computing and gamification alter the way businesses engage associates and the way perelate to the use of technology.



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Through 2014, employee-owned devices will be compromised by malware at more

the rate of corporate-owned devices.

By 2014, market consolidation will displace up to 20% of the top 100 IT services pro

Through 2014, software spending resulting from the proliferation of smart operati(OT) will increase by 25%.

Through 2015, 90% of enterprises will bypass broad-scale deployment of Windows



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By YE14, three of the top five mobile handset vendors will be headquartered in Ch

By 2016, wearable smart electronics in shoes, tattoos and accessories will emergebillion industry.

By 2015, 40% of Global 1000 organizations will use gamification as the primary me

to transform business operations.



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By 2015, big data demand will reach 4.4 million jobs globally, but only one-third ofbe filled.

By 2014, IT hiring in major Western markets will come predominantly from Asian-h

companies enjoying double-digit growth.

By 2017, 40% of enterprise contact information will have leaked into Facebook via

increased use of mobile device collaboration applications.

Published: 19 October 2012Analyst(s): Daryl C. Plummer, Alexa Bona, Kristian Steenstrup, Ian Marriott, Regina Casonato, Anne Lapkin, Lawrence Orans, SandraClaudio Da Rold, Gianluca Tramacere, Angela McIntyre, Stephen Kleynhans, Elise Olding, Mark A. Beyer, John-David Lovelock, Adib C


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Gartner Predicts 2013: Government IT WBe Disrupted by the Nexus of Forces

Key Findings

Government shared-service organizations will find their services increasingcompeting against the rapidly growing range of public cloud offerings. Clobased services already challenge shared services in areas where IT servicesare likely to become, commoditized.

The penetration of smartphones and tablets is growing dramatically, morerapidly than the earlier waves of PC and Web adoption, and is doing so on

global basis; this creates strategically important opportunities for governmas well as other institutions.

To encourage personal uses that contribute to public value, governments adopt "bring your own device" (BYOD) policies and/or support personal usenterprise-owned devices, within acceptable policy boundaries.


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Legacy, program-level case management applications in government are

reaching the end of their life cycles and will trigger an extended period ofinvestment in enterprise commercial off-the- shelf (COTS) case managemesolutions beginning in 2013.

Published: 15 November 2012Analyst(s): Andrea Di Maio, Steve Bittinger, Jeff Vining, JerryMechling, Rick Howard


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More than 50% of government shared-service organizations that provide c

services by 2015 will discontinue or downscale them by 2017.

By 2015, more than 50% of citizen interactions with government will take pa smartphone or tablet.

By 2016, more than 30% of government organizations will exploit employepersonal data, applications and social connections for business purposes.

By 2016, more than 50% of legacy government case management applicatibe replaced with enterprise commercial off-the-shelf solutions.

By 2015, more than 30% of civilian governments will deploy unmanned aerisystems.


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10 technology trends that willrevolutionize government

10 technology trends that will revolutionize government - Seemore at: http://fedscoop.com/10-technology-trends-that-will-revolutionize-government/#sthash.dRw3pKGN.dpuf

http://fedscoop.com


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Specialists generally have deep skills and narrow scope, givin

them expertise that is recognized by peers but seldom valuedoutside their immediate domain. Generalists have broad scopshallow skills, enabling them to respond or act reasonably quioften without gaining on demonstrating the confidence of thepartners or customers.

Versatilists, in contrast, apply depth of skill to a progressivelywidening scope of situations and experiences, gaining newcompetencies, building relationships, and assuming new rolesVersatilists are capable of not only of constantly adapting but of constantly learning and growing ---- Gartner

Less Specialists and GeneralistsMore Versatilists!


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Top 10 Soft Skills

Communication

Writing

Teamwork

Conflict Resolution


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Top 10 Soft Skills

Time Management

Negotiation

Flexibility

Creative Problem Solving

Change agent


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Top 10 Soft Skills

Customer Service and the End User
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=ZZXsCKWOxLLpoM&tbnid=iTmPvwZsR05GpM:&ved=0CAUQjRw&url=http://www.telecomtv.com/results.aspx?tag=2197&tagname=Future&ei=fRY5Usb7DO644AOg5oGAAQ&psig=AFQjCNHEe0hBxuAD4Utiu5qazpA-543UsA&ust=1379559395843237


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''www.telecomtv.com - .by Emanuele Cavallaro

Where Will

You Be?
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Question & Answer

Brian Kelley

330-297-3588

[email protected]

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IT Skill Sets of the Future - Brian Kelley