30
Tivoli Now IBM Corporation 1

IT Service Management - IBM · Storage management islands Customized solutions Expensive to sustain Procedure-intensive Centralized backup and restore ... IBM Tivoli Storage Manager

Embed Size (px)

Citation preview

Tivoli Now

IBM Corporation1

IBM Storage Software Strategy and Product Roadmaps

Greg Van HiseStorage Management Architecture

[email protected]

Tivoli Now

IBM Corporation3

Disclaimer

This presentation describes future enhancements to IBM Storage products

Information in this presentation does not constitute a commitment to deliver the described enhancements or to do so in a particular timeframe

IBM reserves the right to change product plans, features, and delivery schedules according to business needs and requirements

Tivoli Now

IBM Corporation4

Challenges – Variety, Volume, and VelocityVariety of Information

Information Technology holds the promise of bringing a variety of new types of information to the people who need it

Volume of DataData is growing exponentially. IDC estimates continued 60% yearly growth of new disk PB shipped

Velocity of ChangeIT Organizations are under tremendous pressure to deliver the right IT services. 85% of problems are caused by IT staff changing something. 80% of problems not detected by IT staff until reported.

DocumentsE-mails

MediaWebcontent

Reports

Source: IDC Disk Systems Forecast, Midyear Update Oct. 2005

PB

80% of IT problems are reported by end users …Resulting in Increased Complexity

Tivoli Now

IBM Corporation5

IT Directors – Top Business Needs1. Streamline or improve efficiency of business processes2. Maintain continuity of business operations3. Better understand and meet their customer expectations4. Secure business operations, IT infrastructure and privacy5. Increase employee productivity6. Ensure regulatory compliance and business controls7. Improve utilization and management of IT resources8. Manage business risk – financial, operational, and IT9. Organize, analyze and use vast amount of information10.Increase flexibility of business processes11.Attract, motivate and retain talented employees12.Work efficiently with suppliers, partners, and customers13.Anticipate/respond quickly to marketing opportunities/threats14.Expand existing markets and/or enter new markets15.Address increasing or intensifying competition16.Focus on innovation in business, processes, products and services.

PeopleProductivity, business risk, employees, suppliers, partners and customers

InformationUnderstand, secure, privacy, compliance, analyze, anticipate, respond, intensifying, innovation

IT environmentEfficiency, continuity, utilization, flexibility, expand

Source: IBM Business Needs Study 2006, March 2006

Tivoli Now

IBM Corporation6

Clients that are focused on optimizing their storage environment are looking to transform their IT service management so that they are able to dynamically and cost efficiently meet user requirements

Reactively responding to user requests EFFECTIVENESS

CO

ST E

FFIC

IEN

CY

Discrete

DiscreteDecentralized storageLow storage utilizationLack of enterprise storage architecture and standardsRequirements not well-definedMultiple backup & restore approachesInability to achieve objectives for critical data

Functional

FunctionalSatisfy customer requirementsStorage management islandsCustomized solutionsExpensive to sustainProcedure-intensiveCentralized backup and restore capability

Services Based

Services BasedClasses of Service Mult-tier storage architectureCommon infrastructureCost-awarenessProcess and policy drivenBackup and recovery objectives clearly communicated

Proactively meeting user requirements

Utility

UtilityManaged storage servicesProviding just-in-time computing resources and servicesVirtualized resourcesAutomated information managementProven ability to achieve recoverability objectives

Tivoli Now

IBM Corporation7

StaticSystems

AgileBusiness

Maximizing Business

Value

Effectively Manage

Information Assets

Efficiently Manage

Data AssetsInformation Assets & Systems

Files, Storage, Servers, Networks

Information ServicesData Management, Information Integration , Business Intelligence,

Content Management, Master Data Management

Information AcceleratorsIndustry Specific Services, Models, Maps, Schemas & Policies

Business ApplicationsCommercial, Internally Developed, Composite-Based

Business ProcessesManage, Collaborate, Optimize

IT S

ervi

ce M

anag

emen

tPr

ovis

ion,

Sec

ure,

Mon

itor,

Opt

imiz

e

Bus

ines

s D

riven

Dev

elop

men

tM

odel

, Des

ign,

Dev

elop

, Tes

t

Model /Assemble

Deploy Manage

IncreasingVirtualization

Creating an Information On Demand Infrastructure

Tivoli Now

IBM Corporation8

IBM Systems StorageOpen Software Family

Software Products/SolutionsInfrastructure Management

TPC Standard Edition (Data, Disk, Fabric)•TPC for Data•TPC for Disk•TPC for FabricTPC for Replication

Retention and Lifecycle ManagementSystem Storage Archive Manager / DR550TSM for Space ManagementTSM HSM for Windows

Business ContinuityTSM / TSM ExpressCDP for FilesGlobal Mirror / Metro Mirror / FlashCopy

Resource VirtualizationSAN Volume Controller

Information Assets & Systems

Resource Virtualization

Systems Storage Servers Networking

Infrastructure Management

Business Continuity

Retention & Lifecycle

Management

Ensure application availability

Increase resource utilization

Improve personnel productivity

Tivoli Now

IBM Corporation9

Information On Demand: Tivoli ITSM

StaticSystems

AgileBusiness

Maximizing Business

Value

Effectively Manage

Information Assets

Information Assets & SystemsFiles, Storage, Servers, Networks

Information ServicesData Mgmt, Information Integration , Business

Intelligence, Content Mgmt, Master Data Mgmt

Information AcceleratorsIndustry Specific Services, Models, Maps, Schemas &

Policies

Business ApplicationsCommercial, Internally Developed, Composite-Based

Business ProcessesManage, Collaborate, Optimize

IT S

ervi

ce M

anag

emen

tPr

ovis

ion,

Sec

ure,

Mon

itor,

Opt

imiz

e

Bus

ines

s D

riven

D

evel

opm

ent

Mod

el, D

esig

n, D

evel

op, T

est

Model /Assemble

Deploy Manage

IncreasingVirtualization

IBM IT Service Management

IT Process ManagementIT ProcessManagement Products

IT Service Management Platform

Best Practices

IT OperationalManagement Products

Automated ITIL-aligned workflows

Open, standards-based CMDB and workflow engine

Automated infrastructure-aligned tasks

Best Practices and Implementation Support

Tivoli Now

IBM Corporation10

IBM IT Service Management (ITSM)Making ITSM actionable for Storage

IBM offers a better way to manage the business of ITIBM Tivoli Storage Process Manager

Automated Workflows based on IT Infrastructure Library (ITIL) best practice standards for storage provisioning, etc.

Database to track configuration changesOpen, standards-based Change and Configuration Management Database (CMDB)

Storage Operational Management Products TotalStorage Productivity CenterTivoli Storage Manager

IT Process Management

IT Operational Management Products

IT Service Management Platform

IT Process Management Products

Best Practices

Tivoli Now

IBM Corporation11

IT Service Management is the Optimal Intersection of People, Process, Information and Technology

Application Experts and

Tools

DatabaseExperts

and Tools

Desktop Experts

and Tools

NetworkExperts

and Tools

Server Experts

and Tools

Mainframe Experts

and Tools

Storage Experts

and Tools

Technology

Process

PeopleInformationIT Service

ManagementProcesses

Information

People

Based on Best PracticesAutomatedCustomizable

InterconnectedProductive

StandardizedFederatedSecure

TechnologyIntegratedVirtualizedRole Based

Availability Management

Change Management

Change Management

Security Management

Service Level Management

Information Lifecycle Management

Release Management

Effective and Efficient Delivery of IT Services in Support of Business Goals

Tivoli Now

IBM Corporation12

Bus

ines

s V

alue

Current

Data Protection Technologies

Heterogeneous Storage Infrastructure Mgt

Provisioning and Automation

SMB/BP Enablement

Time to Value

ILM/Storage Analytics

Automation

Integration Solutions

Storage Infrastructure Service Levels

Data Management Service Levels

Storage Services via Open Standards

Tivoli Storage Technology Vision

Information On Demand

Information On Demand

Storage Infrastructure

Storage Infrastructure

as Utility

as Utility

Features/FunctionsFeatures/FunctionsApplication and Business Application and Business

Solutions!Solutions!2-5 Years0-2 Years

Tivoli Now

IBM Corporation13

Discover API

ProcessProcessProcess

Job Engine

Queue Queue Queue Queue

CIMScanner CIMParser

CIMObjectParser CIMXMLParser

CIMProcessor

SLPScanner SLPParser

Profile

LegendInfrastructureDomain specif icPlug-ins

ClassMapper

ClassMapper

ClassMapper

ClassMapper

DB DriverCIMClientLibrary

ESSNILibrary

SNMPLibrary

ControlInterface

DiscoveryInterface

MonitorInterface

ControlTranslatorMonitorCopyServices

(eCS) AgentLibrary

Device Server Data Server

TPCStorage Hierarchy

TSM

LOG

DB SVC

CDP

RM

ITSM

Aperi

Tivoli Storage Technology Strategy

Leverage our Strong Storage Management Technologies with Solution Focused Integrations

Automate and simplify IT operations

Information Lifecycle Management / Analytics

Business Availability

Data Governance and Compliance

Open, flexible, on demand infrastructure

Optimize and protect IT investment

Omegamon XE

Total Storage Productivity Center

Tivoli Now

IBM Corporation15

TotalStorage Productivity Center

LAN

SANBrocade McData CNT Cisco Others…

IBMESS

HitachiThunder

HPEMA

IBMFAStT

HitachiLightning

HPMA

EMCSymmetrix

EMCCLARiiON

SANVC

MicrosoftWindows

SQL ServerDB2 UDB

Oracle / Sybase

IBM AIX

DB2 UDBOracle / Sybase

Solaris

DB2 UDBOracle / Sybase

HP/UX

DB2 UDBOracle / Sybase

Linux

DB2 UDBOracle / Sybase

NovellNetWare

Productivity Centerfor Data

TPC

NetApp

DiscoveryAsset Mgmt

Capacity MgmtPerformance MgmtReplication Mgmt

ReportingMonitoring & Automation

ProvisioningPlanning

Configuration Mgt

IBMDS4000DS6000DS8000

Productivity Centerfor Fabric

Productivity Centerfor Disk/Tape

Engenio

VirtualDiskVirtual

DiskVirtualDisk

Tivoli Now

IBM Corporation16

TotalStorage Productivity Center 3.1.2 Content Integration Enhancements

Support for TPM WorkflowsActive Directory Support for Windows ServerUsing Active Directory to List Servers for TPC Agent deploymentIT Service Management Storage Process Manager DLA requirements for TPC API enhancementsReplication Manager / TPC Coexistence

Currency EnhancementsHP-UX Support for inband Fabric managementFabric Currency support for McData, Brocade, QLogic (switches/HBAs), EmulexNetApp ONTAP v.7 SupportSVC 4.1 SupportEngenio Support for latest release levels Tape CIM Agent 1.3Support for DS6000/8000 latest microcode and CIMOM levels

Functional EnhancementsSVC MDisk to Subsystem Volume CorrelationTPC Security Enhancement for Windows Data Execution Prevention ComplianceMigration Utility EnhancementsVeritas Volume Manager Support

Tivoli Storage Manager

Tivoli Now

IBM Corporation18

IBM Tivoli Storage Manager

Future products themes will includedEfficient management of data in server storageOptimized restore of client dataEnhanced backup sets for off-site vaulting and long-term retention of point-in-time dataImproved scalability, maintenance, and monitoring of the TSM databaseExploitation of snapshots to minimize impact of backups and achieve faster restoreExtended integration with IBM N Series devices

Tivoli Now

IBM Corporation19

Archive/retrieve

LANWANSAN

TSM server

TSM is a comprehensive policy-based automated solution for centralized data protection via :

Hierarchical Storage Management• Cost structured tiered storage

Archive management• Long term retention and regulatory compliance

Recovery Management• Intelligent data movement, outstanding ROI

Disaster recovery, Bare Machine Recovery• Built in recovery tools, auditable

recovery plan Policy based storage management

• Set it and for get it management

Backup/restore

Migrate/recall

IBM Tivoli Storage Manager – TSM

TSM supports hundreds of storage devices (disk, tape, optical, DVD)Server storage is organized into storage pools, each consisting of like devicesHierarchical organization of storage pools exploits attributes of each device type (cost, performance, ability to remove media)Storage pool hierarchy supports automatic, policy-based management of stored objects

Tivoli Now

IBM Corporation20

Tivoli Storage Manager HSM for Windowsaka NTFS Space Management

Migrates file data / Transparent recallPolicy managed –

Based on file name, creation, access, & modified dates.Cost-efficient storage capacity management

Use a Tivoli Storage Manager server for reliable multiple tiers of storage.

DB

Tivoli Storage Manager SERVER

Migrate via Archive API

Recall via Retrieve API

TSM HSM for

Windows

Cost/Disk Full Reduction

Read

Write

FS

GA 3Q2005

San Volume Controller

Tivoli Now

IBM Corporation22

Storage Virtualization with SAN Volume ControllerSAN Volume Controller delivers the ability to centralize and simplify heterogeneous storage environments

Pools heterogeneous disk and file resources to create a centralized environment for efficient provisioning of storage resources based on business objectivesSupports pooling and managing storage across multiple storage tiers to align value of data with resource cost using a policy-based approachIsolates applications from storage infrastructure changesCentralizes management for heterogeneous disk systems across different tiers

Storage PoolStorage Pool

SAN

HDSHDSDS8000

VirtualDisk

VirtualDisk

VirtualDisk

VirtualDisk

VirtualDisk

VirtualDisk

VirtualDisk

VirtualDisk

SAN Volume Controller

DS4000 HPHPEMCCombine the capacity from multiple arrays into a single pool of storage

Advanced Copy ServicesAdvanced Copy Services

Apply copy services across the storage pool

Manage the storage pool from a central point

Make changes to the storage without disrupting host applications

Tivoli Now

IBM Corporation23

System Storage SAN Volume Controller Version 4.1Supported Environments (new items in pink)

SANVolume Controller

SAN with 4Gbps fabric

HitachiThunder

920095xxV9520V

HPEVA

3000/50004000/6000

8000

HitachiLightning

9980V9970V

9910/9960

EMC/DellCLARiiON

FC4700CX2/3/4/5/6/700

MicrosoftMSCS

MPIO, VSS, GDSx64

IBMAIX

HACMP/XDGPFS / VIO

SunSolaris 10VCS Clustering

SUN Cluster

HP/UX 11iV2TRU64

OpenVMSServiceGuard

Clustering

Linux(Intel/Power/zLinux)

RHEL/SUSEW / LVM

RHEL AS 4Ia32, x64, System p

IBMBladeCenter

Win/Linux/VMWare/AIXOPM/FCS/IBS

SAN

SANVolume Controller

Continuous CopyMetro MirrorGlobal Mirror

VMWareWin / NW

guests

Point-in-time CopyFull volume

Copy on write

IBMESS,

FAStT

IBMDS

DS4K / 6KDS8000DS4800

HPMA/EMA

80001200016000

EMCSymm

8000DMX

NovellNetWare

Clustering

Sun

9910/99609970/9980

HPXP

48, 128512, 1024

. . .

1024Hosts

CiscoMcData

iSCSI to hostsVia Cisco IPS

New

New

New Engines

New

New

HitachiTagmaStore

USP, NSC55

IBMN series

5200, 5500

New

NetAppFAS

3020, 3050

New

STKD173, 178, 220,

240, 280FLX210, 240,

280, 380

IBM DR550

Tivoli Now

IBM Corporation25

Archiving and Retention with the DR550Preconfigured Archiving & Retention solution to help store, retrieve, manage, share and secure regulated and nonregulated data

Event and Policy-based data retentionIBM pSeries Power5 server delivers unparalleled performanceNon-erasable, Non-rewritableTiered storage mgmtIntegrated security and data encryption

DR550Ranges from 8 to 112 TB of raw disk storage capacitySingle or dual server optionsChoice of Ethernet connectionsSynchronous or asynchronous replication optionsTape ready

Optional TS1120 or LTO-3 WORM

DR550 ExpressRanges from 1.1 to 9.1 TB raw diskTape ready

Optional TS1120 or LTO-3 WORM

Tivoli Now

IBM Corporation26

IBM System Storage DR550 V3.2

HighlightsNew storage controller (DS4700) and storage expansion (EXP810) for DR550 offering increased flexibility and price performanceNew storage expansion for DR550 Express (DS4700) offering increased capacity500 GB disk drives and new DR550 storage capacities offering improved price per GBTwo RAID groups per storage bay instead of one which improve system resiliencyTwo hot spares per cabinet rather than one hot spare per storagebay for improved storage capacityOptional SCSI adapter for 3996 optical disk system support providing increased flexibility

Tivoli Now

IBM Corporation27

Tivoli Now

IBM Corporation28

No part of this document may be reproduced or transmitted in any form without written permission from IBM Corporation.

Product data has been reviewed for accuracy as of the date of initial publication. Product data is subject to change without notice. This information could include technical inaccuracies or typographical errors. IBM may make improvements and/or changes in the product(s) and/or program(s) at any time without notice. Any statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

The performance data contained herein was obtained in a controlled, isolated environment. Actual results that may be obtained in other operating environments may vary significantly. While IBM has reviewed each item for accuracy in a specific situation, there is no guarantee that the same or similar results will be obtained elsewhere. Customer experiences described herein are based upon information and opinions provided by the customer. The same results may not be obtained by every user.

Reference in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Any reference to an IBM Program Product in this document is not intended to state or imply that only that program product may be used. Any functionally equivalent program, that does not infringe IBM's intellectual property rights, may be used instead. It is the user's responsibility to evaluate and verify the operation on any non-IBM product, program or service.

THE INFORMATION PROVIDED IN THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IBM EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR INFRINGEMENT. IBM shall have no responsibility to update this information. IBM products are warranted according to the terms and conditions of the agreements (e.g. IBM Customer Agreement, Statement of Limited Warranty, International Program License Agreement, etc.) under which they are provided. IBM is not responsible for the performance or interoperability of any non-IBM products discussed herein.

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.

The providing of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents or copyrights. Inquiries regarding patent or copyright licenses should be made, in writing, to:

IBM Director of LicensingIBM CorporationNorth Castle DriveArmonk, NY 10504-1785USA

Tivoli Now

IBM Corporation29

The following terms are trademarks or registered trademarks of the IBM Corporation in either the United States, other countries or both.

Linear Tape-Open, LTO, LTO Logo, Ultrium logo, Ultrium 2 Logo and Ultrium 3 logo are trademarks in the United States and other countries of Certance, Hewlett-Packard, and IBM.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States and/or other countries.

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries.

Intel, Intel Inside (logos), MMX and Pentium are trademarks of Intel Corporation in the United States and/or other countries.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a trademark of Linus Torvalds in the United States and other countries.

Other company, product, or service names may be trademarks or service marks of others.

AIXAIX 5LBladeCenterChipkillDB2DB2 Universal DatabaseDFSMSdssDFSMShsmDFSMSrmmDominoe-business logoEnterprise Storage ServerESCON

eServerFICONFlashCopyGDPSGeographically Dispersed Parallel SysplexHiperSocketsi5/OSIBMIBM eServerIBM logoiSeriesLotus

ON (button device)On demand businessOnForeverOpenPowerOS/390OS/400Parallel SysplexPOWERPOWER5Predictive Failure AnalysispSeriesS/390Seascape

ServerProvenSystem z9System p5TivoliTotalStorageTotalStorage ProvenTPFVirtualization EngineX-ArchitecturexSeriesz/OSz/VMzSeries

Tivoli Now

IBM Corporation30