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ANTHONY L. HAYES Cell (334)513-9543707 WALTON WAY Email [email protected], GEORGIA 30082
A dedicated, reliable, honest, and self-motivated individual offering an entry-level educational background in physical and information security, information technology, layer III network management, and military Unclassified and Classified networks. Have the ability to work as an individual or in a team environment, most times works with teams of 5 to 7 personnel. Have great work ethic, quick learning, and adaptive to most any environment.
KEY SKILLS
Secret Security Clearance Military Network SecurityCompTIA A+ Certified Military SATCOM EquipmentSecurity+ Certified COMSEC TransportationTroubleshooting Network Interruptions Cisco Certified Network AdministratorMilitary Information Management Officer Customer Support
PROFESSIONAL EXPERIENCE
United States Army National Guard June 2011-Present Information Technology Specialist/Analyst Primary MOS 25B, Information Technology Specialist, qualified August 2012 Responsible for maintenance of networks, hardware and software. Provided customer support and network administration services. Served combat tour from 2015-2016 in Jordan I support of Operation Spartan Shield to include
mobilization training Provided tactical Unclassified and Classified communications to multiple sections on base.
Responsible for network monitoring and intrusion detection, and the operation and maintenance of networking equipment.
Installed, configured and troubleshot networking equipment including switches, routers, firewalls, and encryption and decryption devices.
Automation Non-Commission Officer/ Information Management Officer Served tour from 2015-2016 in Kuwait in support of Operation Enduring Freedom. Served as the primary automation point of contact, advisor, and troubleshooter for the 136 th
Expeditionary Signal Battalion. Supported the software maintenance efforts of all battalion personnel by ensuring that automation equipment and user processes are unhindered. Assessed as IA Technical Level II.
Manage Public Key Infrastructure accounts Provide Company and Battalion Staff with resources and information needed to train their subordinate
personnel on policies and automation related issues. Coordinate the acquisition, service, and property accountability of all automation equipment and
manage all warranty and non-warranty technical support issues. Provide technical support for networked systems. Ensure that all Department of Defense mandated virus updates and software patches are loaded onto
local computers to avoid network vulnerabilities and work stoppages. Provide user support and troubleshooting by utilizing a Theatre provided Remedy (ITSM) help ticket
system.
EDUCATIONKaplan University, pursuing an Associate’s Degree in Information Technology/Networking Estimated graduation July 2017
ADDITIONAL TRAINING CompTIA Security+, Arab Al 2014 CompTIA A+, Camp Arifjan, Kuwait 2015 Certified Cisco Network Administrator training, Ft Gordon, Georgia 2011 Information Technology Specialist (25B), Ft Gordon, Georgia 2011 Windows Server 2008 training, Camp McClellan, Alabama 2014 40 Hours Customer Service/Remedy/Help Desk Training, Ft Hood, Texas N.E.C. 2015 Cisco router and switch configuration, Ft Gordon, Georgia 2011 Server based computer imaging, Ft Hood, Texas N.E.C. 2015
AVAILABLE REFERENCES SSG Richard E Gonzalez (512)221-8015 Networking Section Supervisor 1LT Robert James (256)400-9602 Company Executive Officer Jenny Williams (334)444-1402 Pet Palace, Inc CEO
