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IT Reporting 4 Easy Steps to Improve IT’s Reputation and Excel at Audits IT Briefing Series

IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Join this webinar to hear valuable tips on how to improve reporting accuracy and simplify your data gathering process, including how to: Build reports for various business needs, from detailed technical reports to high level management reporting Easily assess and report on the overall security and health of your network/hardware Log events and security issues that were resolved Gain a seat at the table with executives to participate in budgeting and planning Provide auditors with complete on-demand reports

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Page 1: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

IT Reporting4 Easy Steps to Improve IT’s Reputation and Excel at Audits

IT Briefing Series

Page 2: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

www.kaseya.com

SPEAKERS

Ziya GunayIT Director

People’s Bank & Trust

Ray BarberProduct Marketing Manager

Kaseya

Page 3: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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AGENDA

• Introductions

• Reporting Fundamentals

• Reporting Steps Discussion

• Recap

• Q&A

Page 4: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Ask Yourself:

Would you like to have the tools to prove IT’s

contributions to your management team

instead of being viewed as a cost center?

Are you concerned about the time and effort

your team spends compiling data and

avoiding roadblocks during audit preparation?

Page 5: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

Reporting Fundamentals

Page 6: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Elements of Reporting

Page 7: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Understanding Your Audience

• Who is actually going to consume it?

• What is their goal for the data?

– Proof of something

– Measurement

– Compliance

Page 8: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Getting the Right Data

• Where is it stored?

• How is it structured?

• How do you get it somewhere you can use?

Page 9: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

The Steps

Page 10: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Step 1: To Whom am I Reporting?

Providing information to the business can take many forms, who’s your

audience?

Page 11: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Finding and providing relevant data at a physical and security level

Step 2: Capturing Data

Page 12: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Step 3: Capturing Actions

Finding out what is happening and where

Page 13: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Turning technical data into business decision making content

Step 4: Making It Relevant

Page 14: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Bonus step: Body of Proof

Page 15: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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OUR VISION

“Providing Enterprise-Class IT Systems Management for Everybody”

Page 16: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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CORE PRINCIPLES

Discover

Manage

Automate

Validate

Page 17: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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CONSOLIDATED DISCOVERY

N

M

A

P

Multiple Scan Methods

Page 18: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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GOOD PRACTICE

100’s of Pre-Defined Views, Maintenance Routines and Policies

• Device Views by Type– By OS Type/Ver– Exchange, SQL, IIS, etc

• Maintenance Routines– PC and Server Maintenance

• Monitor Sets– Application Events/Logs– Hardware Thresholds– Up/Down Faults– Servers, Database, Exchange and Domains– 3rd Party Backup, Security and Network Infrastructure

Page 19: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

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Discover the State of IT

• Systems• Assets• Mobile Devices• Network Devices

Manage the State of IT

• Scheduling• Procedures• API/Messaging

Automate the State of IT

• Reporting• Dashboards• Interactive Data Views

IT Configuration Management

Asset Management

Security

Business Continuity

Service Delivery

Systems Monitoring

• Remote Management• Software Deployment• Power Management

• Image Deployment• Desktop Migration• Mobile Device Management

• Network Discover & AD

• Hardware/Software

• Asset Management• Virtual Machine Management

• AntiVirus• AntiMalware

• Patch Management• Software Updates

• Image Backup• Image Virtualization

• File & Folder Backup

• Service Desk/Ticketing• Policy Management• Service Billing

• Policy Compliance• Time Tracking

• Systems Checks & Alerts• Agent Monitoring• Enterprise Monitoring

• Agent-less Monitoring• Log Monitoring

UNIFIED MANAGEMENT

Page 20: IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

Join Us:

Sign Up for a Demo Today!

Contact us:

1 (877) 926-0001

[email protected]

Learn more:

www.kaseya.com