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8/6/2019 IT Overview (1)
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Presented By
Chandana G
Saravana Kumar M
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Classification of IT IndustryClassification of IT Industry
y IT services : Information services outsourcing, packaged softwaresupport and installation, systems integration, processing services,
IT training and education.
y Engineering Services : Mechanical design, Electronic system
design, Design validation testing.
y ITES services : Use telecom networks or internet. Remote
maintenance, back office operations, Data processing, call centers,
BPOs
y E-business : Business on internet
Source:http://www.naukrihub.com/india/informationtechnology/overview/ 2
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Evolution of Indian IT sectorEvolution of Indian IT sectory Tatas were the pioneers TCS in 1968.
y National Informatics Centre was established in 1975 and
CMC was started in 1976.
y IBM quit India in 1977 in protest against Foreign Exchange
Regulation Act.y First two multinationals to enter the industry are Citibank
Overseas Software Limited(COSL) in 1984 and TI in 1985.
y Liberalization of Indian economy in 1991 - new era of
globalization and international economic integration.
y Y2K problem India was looked as destination given low cost
operations and talent pool.
y Evolved from testing and maintenance to full service players
providing testing services, infrastructure services, consulting
and system integration. 3
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Facts and FiguresFacts and Figures
y India's software and services exports were $17.2 billion in the fiscal
year 2009-2010. ITs share of Indian Exports increased from 4%
(1998) to 26%(2010)
y As a proportion of national GDP, IT-BPO sector revenues increased
from 1.2%(1998) to an estimated 6.1%(2010)
y Indian IT-BPO grew by 12 per cent in FY 2009 to reach US$ 71.7billion in aggregate revenues
Source : http://www.nasscom.in/upload/SR10/ExecutiveSummary.pdf
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Contd..Contd..
y In IT BPO sector, direct employment is estimated
to be over 2.2 million and indirect jobs 8.2 million
y Software and services employ over 1.7 millionprofessionals.
y Total PC sales with desktop computer and
notebooks taken together, were 14 lakhs units.
Source : http://www.nasscom.in/upload/SR10/ExecutiveSummary.pdf
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Key locationsKey locations
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Prominent PlayersProminent Players
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Growth drivers for the industry..Growth drivers for the industry..
y Availability of quality talent at cost effective rates
y Enhanced connectivity
y Developing Infrastructure
y Increased spend by the government in e-Governance
initiatives
y Supportive regulatory policies by Indian government
y Extremely quality focused Indian based centres accounting
for the largest number of quality certifications.
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Regulatory FrameworkRegulatory Framework
y IT Act 2000 An act to provide legal recognition totransactions carried out by means of electronic data,interchange and other means of electronic commerce,commonly referred to as e-commerce.
y 100% customs duty exemption on imports for
y Set up of STPIs and creation of SEZs.
y Tax holidays and competitive incentives.
y Monitored by Department of Information Technology (DIT)
y NASSCOM and MAIT to promote growth of IT industry.
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Challenging factorsChallenging factors
y Retention and Motivation of workforce
y Currency fluctuation and volatility for most major
currencies
y Weak R&D capability
y Shortage of skilled manpower(poor quality of
technical graduates)
y Growing competition (China, Eastern Europe[BPO])
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Adverse effectsAdverse effects
y Diversion of a large tract of highly trained
professionals.
y Science/Engineering/Technology graduates moving
away from core areas to ITy Creation of a large quantity of un-employable
scientists and engineers by emphasising quantity
over quality
y
Lack of students pursuing higher education inIndian institutes
y Rising social inequality in the IT hubs
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Recent TrendsRecent Trends
y Cloudcomputing, Saas, Virtualization
y E-Governance
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