Algorithms & Machine Learning

IT Operations for the Next Ten Years

Dominic Wellington – Chief Evangelist | @dwellington

2IT used to look like this

Now IT looks like THIS!

Application PerformanceMonitoring

Log Tools

Network Monitoring

ServerMonitoring

SIEMBizData

That face customers

make when IT is

down

Human Brain Has Limits

Alert to TicketOverload

95% of tickets are not actionable

ProductionEnvironments

Billions of metrics,events and alerts

per day

Human Brain

Limited to 7-9 itemsfor ~10-15 seconds

“

Algorithmic IT Operations (AIOps) by Gartner

▪ Proactive insight

▪ Intelligent notification

▪ Intelligent collaboration

▪ Workflow automation

▪ Causal analysis

▪ Decision support

Ref: Innovation Insight for Algorithmic IT Operations Platforms by Gartner 2016

Founded 2012

Why Moogsoft?

Domain Expertise

Analyst Recognition

How do you do that?

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Dynatrace

Splunk

Solarwinds

Zabbix

VMware

ACE

StreamingEvents Situations

MonitoringTools

Lightweight ACE definitions route data to

algorithms

Firewall Incident31/03/2017 08:42:13CRM, Website and Order Services Impacted

Database Incident01/04/2017 15:13:22BI Service Impacted

Storage Incident02/04/2017 21:47:09Payment Service Impacted

Real-Time AlgorithmsDetect Features as Clusters of Events

Algorithmic Clustering Engine (ACE)

Moogsoft AIOps Benefits

Detect 4-9 hours earlierthan legacy IBM Netcool

34% reduction inincident tickets

Reduce Noise

66% reduction in customer reported

incidents

75% reduction inrepeat incidents

Reduce Time Reduce Costs

75% reduction inoperational noise

43% ReductionIn MTTR

What Can Moogsoft AIOpsDo For YOU?

Enable DevOps / Agile / CI-CD

Minimise Service Disruption

Retain Staff Knowledge

Minimise Operations Costs

Thank You!

www.moogsoft.com

@moogsoft