IT needs SOA Skills

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SOA Consortium – Dec12 – San Francisco

© 2007 IBM Corporation

IT needs SOA Skills

Sandy CarterVP SOA & WebSphereStrategy, Channels and Marketing




© 2007 IBM Corporation2

The promise of flexibility and agility through SOARequires new ways of thinking and acting

56% respondents says SOA skills were #1Inhibitors to SOA Adoption

IBM Survey on SOA, IBM Market Intelligence

Increasing demand for SOA skills and new combined business & IT skills

“One dire prediction for 2007 is that there

simply won’t be enough qualified and SOAexperienced enterprise architects (EA) around.”Zap Think





Today, there is the challenge of finding SOA SkillsShortage of required SOA analyst skills in the marketplace

Half have less than 25% of the

necessary SOA skills to meetlong term goals

80% increasing SOA skills in

their company this year

Over 60% focused on retrainingexisting staff on SOA

Combination of business and IT skills was cited by 68 percent of therespondents as prerequisite to applying SOA to meet business goals.

IBM IMPACT 2007 Survey





SOA – Alignment of Business and IT

Aligned IT and business result in DOUBLE the productivitygains of isolated business and IT efforts

Source: London School of Economics – McKinsey survey and analysis of 100 companies in France, Germany, UK and US

Service Oriented Architecture (SOA):

A business-driven IT architectural approachthat supports integrating the business as linked,

repeatable business tasks, or services





Business Skills IT SkillsAligned Skills

IT Skills

– Coordinate and translatebusiness requirementsinto IT implementations

– Strategic mapping andmodeling

– Security Knowledge – Identity, B2B andorganizational

Aligned Skills – Governance – Corporate,

IT and SOA

– Business/IT

communications – Decision making

Business Skills – Industry knowledge

– Enterprise-wide view

– Risk Management

– Business Processes

Market requirements for SOA skillsWhat will IT shops need with SOA implementations





Smart SOAtm approaches deliver value to both

business and IT

Foundational

Extend

End-to-End Transform

Adapt

Dynamically

IT

Business

Smart SOAtm skills enable continuous business and IT alignment

tm





Distinct value with every Smart SOAtm approachRegardless of where you choose to engage

Foundational ExtendEnd-to-End Transform AdaptDynamically

Value to business

Help achieve greateragility in specific,departmental

business areas

Help achieveoptimization andinnovation across

end-to-end businessprocesses

Business modelinnovation tosupport the Globally

IntegratedEnterprise

Predictive businessautomaticallyresponding to many

market forces

Based on 5700 customers using our SOA offerings

Technology becomes

virtually invisible

Assets help drive new

business opportunities

Draw new value from

existing assets

Start with what you

have and what works

Value to

IT

>80%<80%<40%<10%% functions

expressed asservices

% of servicesreused

>50%<50%<20%<5%

ScopeCollaboration withina line of business

Coordination acrosslines of business

Enterprise-wideorganizationalcooperation

Enact significantshifts without directIT involvement





Process entry

point

80% reductionin time to marketfor customizedservices

Partner externally

in broadprocesses

98% oftransactions insub-second

Greatersatisfaction

Real customer value while building valuable skillsWith business/IT working together

For example…

FoundationalExtend

End-to-End TransformAdapt

Dynamically

Transform

online channel

30% increase intransactions

60% increase in

onlineconversion rate

Pursuing

processing filingsany time, via anysource or channel

Seeking greatercustomer

satisfaction andflexibility

Skills Needed:

Service

IdentificationService

IntegrationBPM BPM





The business skills you need:Think about your business as a portfolio of services

Ability to:

Decompose the business into components

Build specialization through businessarchitecture

Foster global collaboration

Effectively manage risk and compliance

Measure success through increased agility

Industry and BusinessThought Leadership

What IBM offers to assist: Business and Industry Thought Leadership

Organizational Focused Whitepapers





The technical skills you need:Change IT quickly to address changing business

Use of technology for strategic advantage

Service identification and design

Service development lifecyclemanagement

Service integration (ESB and Registry)

Business process modeling Monitoring, management, & security

ibm.com/developerworks/webservices

What IBM offers to assist: developerWorks Classroom and remote curricula

Certifications





The NEW skills needed: T Shaped Skills!

Cross-disciplinary skills to meet 21st century challenges





Tools for building T-shaped skillsLeaning how business and IT can better align

SOA Business Catalog

Service Science university major

SOA Certified Professionals

SOA Development & BestPractices Space

http://www-306.ibm.com/software/solutions/soa/launch/improve_skills.html





Innov8: A BPM SimulatorExperiential learning for business, MBAs and Business Partners





• Extensive c overage of the prototype introduc ed at IMPACT 2007 conference

• Coverag e in 2 sep arate Business Week artic les

AcademicAcademicRec ruitmentRec ruitment

Press/ Press/

InfluencersInfluencers

PartnersPartners

•

5 IBM Business Partners rec ruited to partic ipate in pa rtner ‘pilot’ program

• 33 Universities c urrently pa rtic ipating in ac ade mic ‘p ilot’ program

• 20 Add itional c onsidering pilot or post pilot usag e

• Professors representing a mix of MBA, I.T., and undergrad business prog rams

• Arizona State Univ.• Brandeis University • Carnegie Mellon Univ.• Davidson College • Duke University • Fordham University • Georgia State Univ.• Harvard University

• Indiana University

• N.C. Central Univ.

• N.C. State Univ • Pac e University • Penn State University • Université du Québec • U of Ca l (Berkeley)• U of Cal (Irvine)• University of Georgia • Univ. of Manc hester – UK

• Univ. of MD - Baltimore

• Univ. of Massachusetts

• Univ. of NC – Chape l Hill • Univ. So. California • University of Tec hnolog y,

Syd ney (Austra lia)• Univ. o f Virginia

IBM's Management GamesNo fooling around: Big Blue is promotinga video game that could change the waycompanies develop leaders and manageprojects

Innov8 adoption & progress to-date

Confirmed

Notable Probab les • SDA Bocconi

• Univ of Warwic k – UK

• China (3) Jap an (3)





Common skills needed by all:How can I measurably improve key agility indicators?

Benchmark Wizard with Agility Metrics

“Agility and measuring it for enhanced decision making is paramount for leadership in the global market’ Forrester September 2007





SOA Consortium provides visibility to clientsPublishes proven approaches, case studies and guidelines

How to help drive SOA skills:

Work with Universities already looking at SOA

– Consider ones using Innov8

Gather information on skills requirements

Publish case studies on skills development – Within Universities, vendors or clients

Communicate the need for new skills

Define types of skills that will be needed

– Such as SOA Consortium EA2010 effort





SOA skills will differentiate your staff

Get assessed, get started!

Subscribe to the IBM SOA Newsletter

– Go to: ibm.com/soa/newsletter

IBM SOA Business Catalog

– Go to: ibm.com/software/solutions/soa/soabusinesscatalog_overview.html

SOA Certification

– Go to: ibm.com/certify/certs/soa_index.shtml

Read The New Language of Business: SOA & Web 2.0! – Go to: http://www.ibmpressbooks.com/bookstore/product.asp?isbn=013195654X

Visit the BPM & SOA online resource center: INNOV8 BPM Flight Simulator

– www.bpmroi.techweb.com

IBM Benchmark Wizard with Agility Metrics

– Go to: ibm.com/soa





Thank you!More information: www.ibm.com/soa

Save the date!April 6 – 11, 2008

Las Vegas, Nevada – MGM Grand

The Smart SOAtm WidgetDownload it NOW!

ibm.com/soa/widget.html





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IT needs SOA Skills